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All Journal Jurnal Studi Komunikasi INTERNATIONAL JOURNAL ON LANGUAGE, RESEARCH AND EDUCATION STUDIES Edukasi Islami: Jurnal Pendidikan Islam Journal Analytica Islamica Journal on Education JOURNAL OF SCIENCE AND SOCIAL RESEARCH Dialogia: Jurnal Studi Islam dan Sosial Jurnal Dedikasi Pendidikan MEDIALOG: Jurnal Ilmu Komunikasi Pena Justisia: Media Komunikasi dan Kajian Hukum Jurnal JTIK (Jurnal Teknologi Informasi dan Komunikasi) Jurnal khabar: Komunikasi dan Penyiaran Islam Randwick International of Social Science Journal Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences LEGAL BRIEF Daengku: Journal of Humanities and Social Sciences Innovation Britain International of Humanities and Social Sciences (BIoHS) Journal Syiar: Jurnal Komunikasi dan Penyiaran Islam Sibatik Journal : Jurnal Ilmiah Bidang Sosial, Ekonomi, Budaya, Teknologi, Dan Pendidikan INTERNATIONAL JOURNAL OF CULTURAL AND SOCIAL SCIENCE Jurnal Bilqolam Pendidikan Islam Psyche 165 Journal JISOS: Jurnal ilmu sosial Jurnal Prointegrita Bulletin of Indonesian Islamic Studies Penamas Islam & Contemporary Issues International Journal of Scientific Multidisciplinary Research (IJSMR) Gudang Jurnal Multidisiplin Ilmu RESLAJ: Religion Education Social Laa Roiba Journal al-Balagh : Jurnal Dakwah dan Komunikasi Edumaspul: Jurnal Pendidikan Khazanah Sosial Jurnal Kompetitif Jurnal Peurawi: Media Kajian Komunikasi Islam
Syukur Kholil
Universitas Islam Negeri Sumatera Utara
Religion Aerospace Engineering Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mechanical Engineering Nursing Public Health Social Sciences Other

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Journal : islam

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Optimalisasi Komunikasi Internal dan Eksternal Humas Polresta Deli Serdang terhadap Kejahatan Siber Romi Syahputra; Syukur Kholil
Islam & Contemporary Issues Vol. 4 No. 2 (2024)
Publisher : Medan Resource Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57251/ici.v4i2.1726

Abstract

The rise of cybercrime in Indonesia has become an urgent issue, not only in terms of technical law enforcement but also in how institutions, particularly the police, communicate with the public. This study aims to examine the strategic role of the Public Relations Division (Humas) at Polresta Deli Serdang in managing internal coordination and external communication in response to digital crime. Using a qualitative case study approach, the research involved in-depth interviews with eight key informants and thematic analysis of the collected data. The findings reveal that Humas is often excluded from the early stages of operations, weakening its ability to build narratives that uphold institutional legitimacy. Externally, the public perceives the police as slow and overly formal, failing to match the speed and emotional tone of social media discourse. The study recommends a shift from one-way, bureaucratic communication to a symmetrical approach rooted in local culture, involving digital community leaders and co-created narratives. These findings contribute to strengthening police communication strategies through empathetic, transparent, and collaborative engagement to rebuild public trust.
Co-Authors Abdul Rasyid Abdullah Abdullah Abdullah Abdullah Achar Zain achiruddin hasibuan Achmad Fadly Ade Irma Ade Rachmat Yudiyanto Ahmad Fauzi Batubara Ahmad Rudy Sihaloho Ahmad Sampurna Ahmad Tamrin Sikumbang Ahmad Tamrin Sikumbang Ahmad Tamrin Sikumbang Ahmad Tamrin Sikumbang Ahmad Tamrin Sikumbang Ahmad Thamrin Sikumbang Ahmad Thamrin Sikumbang Aidil Haris Aldri Frinaldi Alfi Syahrin Ali Akbar ALI MUSTAFA Amalia Andari Anak Agung Gede Sugianthara Anang Anas Azhar Andi Kardian Rivai Annisa Fadillah Arianda Tanjung Arwan Arwan Azhar Azhar Azrai Harahap BADRUL HELMI Batubara, Abdul Karim Benny Munardi Bobby Martin Muhammad Bustami Dailami Dailami Datok Bondaharo Delima, Wirda Desy Mairita Dina Evi Rahmi Efi Brata Madya Elfi Yanti Ritonga elfi yanti ritonga Elisabeth Sitepu Elisabeth Sitepu Erwan Efendi Fairus Fairus Fakhrur Rozi Farhan Indra Farida Hanum Siregar Furqan Furqan Hakim Hakim Halihasimi Halihasimi Hasan Sazali Haslinda Haslinda Hasnun Jauhari Ritonga Hasyimsyah Nasution Heri Krisna Br Gurusinga Heri Krisna Br. Gurusinga Herwansyahputra Herwansyahputra Ibrahim Sihombing Indira Fatra Deni Peranginangin Irma Yusriani Simamora Iskandar Zulkarnain Junaidi Junaidi Kartini Kartini Katimin Katimin Khatibah Lahmuddin Lahmuddin Lahmuddin Lahmuddin Lubis Lahmuddin Lubis Lahmuddin Lubis Lahmuddin Lubis Lahmuddin Lubis Leylia Khairani Lutfi Basit Luthfi Solihin M Ichwanurrahman Mailin Mailin Marasakti Bangunan Maria Ulfa Batubara Mawardi Siregar Moh Hatta Hatta Mohd Hatta Muhammad Abbas Muhammad Aidil Ghunaya Said Muhammad Fazil, Muhammad Muhammad Hafiz Pulungan Muhammad Idris Muhammad Kahfi Muhammad Luthfi Muhammad Said Harahap Muhammad Saleh Muhammad Thariq Mulkan Darajat Silaen Mulyono Nabila Yasmin Nadar Putra Natasya Natasya Nursapiah Harahap Nurul Afrina Prastiwi Nurussakinah Daulay Priadi, Ribut Puji Santoso Putri Dhea Permatasari Radja Juan Poda Pasaribu Rahmadianawati Rahmadianawati Ramdeswati Pohan Riauan, Muhd Ar. Imam Romi Syahputra Rosmala Rosmala Rubino Rubino Rubino Rustono Farady Marta sahrul sahrul SANNY APRILINDA DAMANIK Selamat Riadi Siregar, Alya Rahmayani Soiman Soiman Solihah Titin Sumanti Solihah Titin Sumanti Suheri Suheri Suhesti Wira Dharma Wira Suwardi Lubis Suwardi Lubis Suwardi Lubis Syafruddin Pohan Syahril Furqany Syarifah Syarifah Syofyan Yusma Syukri Syamaun Tata Arbiyana Tonna Balya Topan Bilardo Winda Kustiawan Winda Kustiawan Wira, Suhesti Wira Dharma Yusnadi Yusnadi Yusnadi Yusnadi Yusnadi Yusnadi Yusnadi Yusnadi Yusnadi Zulfahmi Zulfahmi