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Journal : JURNAL ILMU SOSIAL

ANALISIS LOYALITAS PADA MEREK : SEBUAH KAJIAN PERAN KEPERCAYAAN DAN KEPUASAN PADA MEREK Prabawani, Bulan; Saryadi, Saryadi
JURNAL ILMU SOSIAL Volume 6, Issue 2, Year 2007
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1862.475 KB) | DOI: 10.14710/jis.6.2.2007.1-8

Abstract

This research aims to examine factors that generate brand loyalty of cellular phone consumption, which will focus on correlation of two variables, brand trust and brand satisfactions and brand loyalty, and then followed by examination of correlation of brand satisfactions and brand loyalty through the brand trust as an intervening variable. Using the concept of trust from Deutsh (Lau and Lee, 2000) and the concept of loyalty from Assael (1998); this research examines 100 users of cellular phone in Semarang that has the experience of consuming two different brand of cellular phone in 2006. The result shows that brand satisfactions have a direct correlation with brand loyalty, but moderately weaker compare to the correlation between brand satisfactions through brand trust as an intervening variable.
Synchronizing Poverty Alleviation Strategy: Lesson Learned from Central Java, Indonesia Yudhistira, Indra; Prawata Hadi, Sudharto; Prabawani, Bulan
JURNAL ILMU SOSIAL Volume 22, Issue 1, Year 2023
Publisher : Faculty of Social and Political Sciences, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jis.22.1.2023.19-43

Abstract

Budget constraints and the impact of the COVID-19 pandemic are limiting poverty alleviation initiatives in Central Java. Local governments in Central Java are attempting to refocus priority policies by collaborating with local government agencies and CSR participants in order to reduce poverty, which necessitates the convergence of social protection contributions and CSR contributions as a solution that needs to be optimized in Central Java. One of the poverty alleviation program's action steps is to maximize the e-government CSR reporting system known as SILAP CSR and the CSR forum working group at the Central Java Province level to facilitate the convergence of social protection contributions based on potential, problems and needs in communities. However, SILAP CSR and the CSR forum working group have not been adequately exploited and socialized to the 35 regency and city governments across Central Java, hurting the quality and number of CSR participants in the local area. As a result, this study was carried out to determine the extent to which SILAP CSR and the CSR Forum working group synchronized their performance in poverty alleviation efforts among government agencies and CSR players at the Central Java Province level. This study employs qualitative methods, including in-depth interviews and Nvivo, to examine the impact and evaluation of SILAP CSR and the CSR forum working group at the Central Java Province level, based on the theoretical foundations of stakeholders, governance, and leadership as essential keys to maximizing poverty alleviation strategies through internal and external collaboration. The findings indicate that SILAP CSR and the CSR forum working group at the Central Java Provincial level are not in sync with the 35 regencies and city administrations in Central Java. As such, different techniques are required to improve their performance: 1) internal collaboration among government agencies and partnerships with CSR participants to reduce technical and ego-sectoral barriers; 2) building sustainable participation through MUSRENBANG and CSR forum working group; 3) updating SILAP CSR data and synchronizing with various e-government and open data sources inclusively; 4) continuous supervision to avoid potential duplication and the risk of greenwashing CSR participants; and 5) the role of autocratic transformational leadership. 
Co-Authors Achmad Ulil Khodlro Adila Yeni Rosy D. Adisti Nurul Aulia Adityan Dwi Purnomo Agtriani, Nadia Nur Agung Meiyanto S Agus Hermani Aisyah, Hanun Alifa Noor Amelia Amalia, Andrea Putri Amilia Riyaningrum, Amilia Andi Wijayanto Andi Wijayanto Andiani Ken Astri Amanda Angga Maulana Angga Setyawan A, Angga Setyawan Anis Qomariyah Anita Ariyani Apriatni Endang Prihatini Apriatni Endang Prihatini Ardhian Sasmita Ari Pradhanawati Ari Pradhanawati Ari Pradhanawati Arief Darmawan Aulya Rachman Avi Puspita Desifrida Bunga Maharani Christina Dessy Permatasari Cintia Maharani Putri, Cintia Maharani Dalila, Ghina Khansa Darmasari, Ria Dessy Sembiring Elsa Wilna Endang Larasati Erinda Fauzia Fandi Ichwan Sidqi Fania Mutiara Savitri Fauzan Ramadhani Fauziyah, Zahra Putri Febrisa Pawestri Manggiasih, Febrisa Pawestri Fernanda Florencia Pramono Firman Aji Sasongko Fitria Apriliani Yulinda Fitriyadi Fitriyadi Frederick Ido Hamonangan Gigih Wahyu Utomo Handoyo Djoko Waluyo Hapy Septia Nugraheni Hari Susanta Nugraha Hari Susanta Nugraha Hari Susanta Nugraha Henny Diana Erlany Hikmawan, Muhammad Rifqi Hilda Atika Kusumawardhani Hindarsah, Ida I Ketut Suada Indi Djastuti Intan Hidayatillah Isna Armawati Istiq Meidea, Zhurna Auliya Jamadi Jessica Talenta Agustina Tambunan Jihan Mirta Puasantika Jonas Niko Nugroho Karen Arum Septiani, Karen Arum Karimah, Luthfiah Kartika Putri Kasamira, Dhiya Alya Khaerudin Khaerudin Laely Hidayah Lutfitona Ridho Pambudi M. V. I. Ron Olivia Mega Christy Maharani, Rania Rizqika Maria Ursula Mai Cruz Maria Ursula Mai Cruz Maulidia, Ana Mayranni Rizky Puspitasari Mia Darmianti Muhammad Ashari Muhammad Habib Mahendra Muhammad Istifau Maulana Muhammad Shendy Alvian Muslim, Muhammad Agil Naili Farida Naili Farida Nawazirul Lubis Ngatno Ngatno Nikho Ardhyanto Nurita Hertina Novia Sari Nurul Ulfa Zahro Oktaria Diyah Pratiwi, Oktaria Diyah Ompusunggu, Martalina Zwita Pamor Nugroho Pinem, Robetmi Jumpakita Pinka Morina Prawata Hadi, Sudharto Pritta Aprilia Hapsari Pujiastuti, Natalia Sari Putra, Ijai Pratama Rahman, Baskoro Saputra Ratih Nur Setyaningsih Renata, Tasya Rizky Reni Shinta Dewi Renita Helia Reski Pratiwi Rifa'atussa'adah Rifa'atussa'adah Rio Sri Whisnu Sjahputra Rizky, Setya Anugrah Robetmi Jumpakita Pinem Rossi, Figo Fadlillah Rosyid Wasiun Saikoo Muhammad, Saikoo Sandy Salsabila Khaerunissa Sant, Alifia Safira Rahmadanti Saputro, Hashfi Prasetyo Whido Sari Listyorini Sari Listyorini Saryadi Saryadi Saryadi Saryadi Sebastian Mardeta Ferandi Sekar Widyasari Putri Sendhang Nurseto Septia Caesari, Septia Sianturi, Nathania Reandra Silaen, Elsa Singgih Priambodo Sri Suryoko Sri Suryoko Sudharto P Hadi Sudharto Prawata Hadi Sudharto Prawata Hadi Sulistia Suwondo Sungkar, Jessica Valery Tasa Ushuaia Tasa Ushuaia Tasa Ushuaia Tia Agustina Faricha Very Torganda Tampubolon Wahyu Hidayat Wahyu Hidayat Waluyo, Handojo Djoko Washillah, Muhammad Hafidz Wibowo, Krisna Adi Widayanto Widayanto Widiartanto Widiartanto Widiartanto Widiartanto Widiartanto Widiartanto Wiranti M.S Hutabarat Yassar, Muchamad Chico Demas Yudha Widyantoro Prabowo Yudhistira, Indra Yunita Kartikasari Yuwanto Yuwanto Zahro, Nurul Ulfa