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Journal : Madani: Multidisciplinary Scientific Journal

Tata Kelola Transportasi Berkelanjutan di Kota Surabaya : Studi pada Suroboyo Bus Listrik Hermayandi, Nandina Salsabila; Pradana, Galih Wahyu
Madani: Jurnal Ilmiah Multidisiplin Vol 3, No 5 (2025): Volume 3, Nomor 5, June 2025
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.15703222

Abstract

As a metropolitan city, Surabaya has to deal with greenhouse gas emissions that come from the transportation sector, which is about 52% of the total. So, the Suroboyo Electric Bus is supposed to be an eco-friendly solution. But, there are still some issues, like not enough bus stops, charging takes a long time, and indirect emissions from the power source. This study employs a qualitative descriptive method to analyze sustainable transportation governance based on ten principles according to Tamin (2007). The results indicate that most principles have been implemented, though not optimally. Regarding the principles of accessibility and social justice, bus stops are still unsafe, and seat classifications are not used as intended. The principles of environment, health, and safety are reflected in reduced air pollution and greenhouse gas emissions, but seatbelt usage remains low. Public participation is quite active, but information transparency has not reached all segments of society. The economic principle is reflected in affordable fares and energy cost efficiency, but ticket integration is not yet comprehensive. The information and analysis principle shows openness to aspirations, but there has been no follow-up publication, including on NGO advocacy. Capacity building has been conducted for staff, but public education remains limited. A network among stakeholders has been established, but coordination regarding departure schedule and charging remains a challenge. Therefore, a comprehensive evaluation is needed to support the realization of an inclusive, efficient, and sustainable transportation system.
The Effect Of System Quality, Information Quality, and Network Quality on The Quality of Electronic Local Tax Information System Services (Si Pakde) In Restaurant Tax Payments at The Regional Revenue Agency of Jombang Regency Angrraeni, Natasya Dinda; Pradana, Galih Wahyu; Eprilianto, Deby Febriyan; Fitrie, Ravienda Anita
Madani: Jurnal Ilmiah Multidisiplin Vol 4, No 1 (2026): February 2026
Publisher : Penerbit Yayasan Daarul Huda Kruengmane

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.18476639

Abstract

The implementation of the Electronic Regional Tax Information System (SI PAKDE) by the Jombang Regency Regional Revenue Agency (Bapenda) aims to improve the quality of regional tax services. However, there are indications that taxpayers still face technical obstacles in the form of unstable network connections, system delays, and inadequate information clarity. This study examines the influence of three dimensions of quality, application system quality, information content quality, and network infrastructure quality on the perception of SI PAKDE service quality. The research method uses a quantitative approach with the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique assisted by SmartPLS 4 software. The research sample consisted of 98 restaurant taxpayers who actively use SI PAKDE, selected through proportionate stratified random sampling. The results showed that simultaneously the three independent variables significantly influenced service quality with an R-square value of 0.865, which means these variables were able to explain 86.5% of the variation in service quality. Partially, it was found that network quality had a positive and most dominant influence on service quality (path coefficient 0.607; p = 0.000). System quality also had a significant effect, but with a lower magnitude (path coefficient 0.242; p=0.046). Conversely, information quality was found to have no significant effect on service quality in the context of restaurant taxpayers' use of the PAKDE Information System (path coefficient 0.114; p=0.354).