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All Journal Jurnal Siasat Bisnis JBMP (Jurnal Bisnis, Manajemen dan Perbankan) Scientific Journal of Reflection : Economic, Accounting, Management and Business AkMen JURNAL ILMIAH Journal of Education Technology Jurnal Ilmiah Edunomika (JIE) RESLAJ: RELIGION EDUCATION SOCIAL LAA ROIBA JOURNAL Jurnal Manajemen Bisnis Eka Prasetya Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Advance Sustainable Science, Engineering and Technology (ASSET) Nobel Management Review Jurnal Ekonomi International Journal Mathla'ul Anwar of Halal Issues Journal Of Human And Education (JAHE) Innovative: Journal Of Social Science Research Jurnal Bisnis dan Kewirausahaan INTERNATIONAL JOURNAL OF SOCIETY REVIEWS (INJOSER) Jurnal Pengabdian Masyarakat dan Riset Pendidikan RESLAJ: Religion Education Social Laa Roiba Journal Nomico International Journal of Contemporary Sciences (IJCS)
Anshar Daud
Institut Teknologi Dan Bisnis Nobel Indonesia
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Optimalisasi Manajemen Sumber Daya Manusia Dalam Administrasi Publik Untuk Meningkatkan Efesiensi Layanan Publik Hasbiah, Hasbiah; Prasodjo, Tunggul; Saifuloh, Nur Imam; Daud, Anshar; Awaluddin, Murtiadi
Journal Of Human And Education (JAHE) Vol. 4 No. 6 (2024): Journal of Human And Education (JAHE)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jh.v4i6.1690

Abstract

Pengabdian ini bertujuan meningkatkan efisiensi layanan publik di Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Kota Makassar melalui optimalisasi manajemen SDM dan teknologi OSS (Online Single Submission). Tantangan utamanya adalah rendahnya kompetensi SDM, resistensi terhadap teknologi baru, lambatnya proses perizinan, dan kurangnya evaluasi kinerja yang terukur. Pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi terkait kebijakan SDM dan pelayanan publik. Hasilnya, pelatihan terstruktur berhasil meningkatkan kompetensi pegawai, mempercepat perizinan, dan mengurangi resistensi terhadap teknologi. Sistem evaluasi kinerja berbasis target dan indikator meningkatkan produktivitas dan kualitas pelayanan. Koordinasi antarunit juga meningkat berkat teknologi digital yang mempercepat alur kerja dan komunikasi. Rekomendasi utama mencakup pentingnya pelatihan berkelanjutan, manajemen kinerja, dan strategi perubahan untuk mendukung transformasi digital. Pengabdian ini berkontribusi pada peningkatan pelayanan publik yang lebih responsif, cepat, dan transparan di sektor perizinan.
Identification Of Chatbot Usage In Online Store Services Using Natural Language Processing Methods Daud, Anshar; Irwanto, Dola; Said, Muh; Mubyl, Mutiarini; Mustamin, Mustamin
Advance Sustainable Science, Engineering and Technology Vol 6, No 2 (2024): February - April
Publisher : Universitas PGRI Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26877/asset.v6i2.18309

Abstract

Chatbot is one of the implementations of artificial intelligence in helping human tasks. The way the chatbot itself works is to answer questions directly according to the database that has been created. Chatbot helps online store owners answer questions from the same customers so that there is efficiency in terms of employee salaries. 40 questions that are often asked by customers to the online store admin. In its use, chatbot is one of the implementations of machine learning, where the function of machine learning itself is to improve the ability of machines to learn new information from data and develop the ability of machines to solve problems. Machine learning requires instruction from training data or input to teach machines how to solve problems, answer questions, and draw conclusions from the results of data processing. Furthermore, it is processed using Natural Language Processing (NLP). Natural Language Processing (NLP) is a branch of artificial intelligence that is able to study communication between humans and computers through natural language. The processing stages are identifying the intent, processing the input and displaying the results according to the input. Followed by testing the accuracy level. Then conduct testing using 40 question and answer data. Then obtained 36 answers that are appropriate and 4 answers that are not appropriate with the percentage of accuracy of the answers generated from the chatbot is 90 percent. The results of this test can answer the questions asked by customers. This chatbot can make it easier for customers to get information with a very good level of accuracy.
The Influence of Participative Leadership Style on Job Satisfaction with Organizational Citizenship Behavior as a Moderating Variable Anshar Daud; Sumardi; Arifhan Ady Dj; Happy Adianita; Yohanes Jibrail Mado
Reslaj: Religion Education Social Laa Roiba Journal Vol. 6 No. 4 (2024): Reslaj: Religion Education Social Laa Roiba Journal
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/reslaj.v6i4.1918

Abstract

Researchers believe that a leadership style that involves subordinates/employees in deciding things, is interactive with subordinates, has good closeness, and gives trust to employees can increase employee job satisfaction. Therefore, this research aims to analyze the influence of Participative Leadership Style on employee job satisfaction. Different from previous research, this research adds the Organizational Citizenship Behavior variable as a moderating variable which researchers believe can strengthen the influence of the Participative Leadership Style variable on Job Satisfaction. This research is quantitative research with an explanatory approach. The data used in this research is classified as primary data because the data collection method uses a questionnaire method which is distributed online to 300 Bank Permata employees spread throughout Indonesia. These data are used using the smart PLS 4.0 analysis tool. The result in this article show that Participative Leadership Style variable has a positive relationship and a significant influence on Job Satisfaction because the P-Values results are positive and are below the 0.05 significance level, namely 0.006. Apart from that, the Organizational Citizenship Behavior variable can moderate the influence of the Participative Leadership Style variable on job satisfaction because the positive p-values are below 0.05, namely 0.000. Even smaller than direct testing, 0.006. Thus, the first and second hypotheses in this research can be accepted and proven.
Sport Tourism As A Strategy For Indonesian Tourism Development In The 2023 Fiba World Cup Event Daud, Anshar; Satmoko, Nugroho Djati; Akhmad, Noor; Harsono, Iwan; Masri, Fina Amalia
Innovative: Journal Of Social Science Research Vol. 4 No. 1 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i1.8753

Abstract

Penelitian ini bertujuan untuk mengetahui (1) potensi pariwisata Indonesia dalam event FIBA World Cup 2023; dan (2) strategi sport tourism sebagai pengembangan pariwisata Indonesia dalam event FIBA World Cup 2023. Penelitian ini merupakan penelitian kualitatif deskriptif. Hasil penelitian ini menunjukkan bahwa (1) FIBA di Jakarta berhasil menghidupkan industri pariwisata di ibukota Indonesia. Dengan menarik perhatian wisatawan internasional, mempromosikan budaya lokal, dan memberikan dampak jangka panjang pada citra kota, kejuaraan basket ini telah membantu menggairahkan industri pariwisata Indonesia khususnya Jakarta; dan (2) strategi sport tourism dalam event FIBA World Cup 2023 terdiri dari strategi SO melalui perencanaan pemasaran sport tourism sebagai pariwisata Indonesia, strategi WO dengan menyusun konsep sport tourism bagi wisatawan, strategi ST melalui kolaborasi pemerintah dan swasta mendukung sport tourism, dan strategi WT dengan mengedukasi dan mempromosikan program sport tourism.
Leadership Transformation: Job Satisfaction and Organizational Commitment Department of Transportation in Southeast Sulawesi Syarifuddin, Helmi; Madjid, Rahmad; Daud, Anshar
International Journal of Contemporary Sciences (IJCS) Vol. 1 No. 12 (2024): October 2024
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijcs.v1i12.11750

Abstract

This study aims to analytically and descriptively examine the influence of transformational leadership on job satisfaction, organizational commitment, and employee performance. A survey approach was employed, utilizing questionnaire data collection, with a census method due to the relatively small and accessible research population. The data analysis method applied was descriptive analysis. The research findings indicate that transformational leadership in the Transportation Department of Southeast Sulawesi Province is rated sufficiently with an average score of 3.27, indicating that the majority of respondents believe that leaders can influence, motivate, and support employee contributions. Employee job satisfaction is rated as sufficient, with an average score of 3.36, indicating that factors such as challenging work, salary, promotion, and supervision have met employee expectations. Organizational commitment is rated as sufficient with an average score of 3.34, indicating that the majority of respondents have adequate attachment to the organization through affective, continuance, and normative commitment. Additionally, employee performance is rated high, with an average score of 3.59, indicating that respondents perceive good performance in carrying out their duties as Civil Servants in the Transportation Department of Southeast Sulawesi Province.
The Effect of Servant Leadership, Employee Engagement and Work Stress on Work Safety with Contractor Safety Management System (CSMS) Mediation in the Oil and Gas Industry Ahmad, Ahmad; Anshar Daud; Arie Wibowo Khurniawan
Jurnal Ekonomi Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The Oil and Gas Industry (MIGAS) is a vital economic sector, but it faces high risks related to occupational safety and health. Workplace accidents in MIGAS can have serious consequences. In an effort to manage occupational safety in this sector, the Contractor Safety Management System (CSMS) plays a central role. Additionally, variables such as servant leadership, employee engagement, and work stress also have significant impacts on the level of occupational safety. This research aims to fill the knowledge gap regarding the influence of these variables, with CSMS serving as a mediator. The results of the Structural Equation Modeling Partial Least Square (SEM PLS) analysis indicate that Servant Leadership, Employee Engagement, work stress, and the Contractor Safety Management System (CSMS) positively and significantly influence the level of occupational safety. Furthermore, Servant Leadership, Employee Engagement, and work stress also have a positive and significant impact on CSMS. The key finding of this research is that CSMS acts as a mediator between Servant Leadership, Employee Engagement, work stress, and the level of occupational safety. The outcomes from the Focus Group Discussion (FGD) reveal that enhancing management commitment, improving training programs, and strengthening partnerships with contractors can substantially enhance occupational safety in specific industries, particularly in the context of the high-risk Oil and Gas industry. This conclusion provides a comprehensive view of the influencing factors and applicable strategies to improve occupational safety in this high-risk industry sector
CONSUMER TOUCHPOINT: INDONESIAN TOURISM DEVELOPMENT STRATEGY THROUGH IMPROVING THE QUALITY OF VISITOR SERVICES Daud, Anshar; Affandi, Hanif Saputra; Juliana, Juliana; Syahputra, Muhammad Halfi Indra; Maulana, Muhammad Fikri
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 2 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i2.13517

Abstract

Abstract This research aims to determine (1) the role of improving the quality of visitor services on visitor satisfaction based on tourist reviews; and (2) strategies for developing Indonesian tourism through improving the quality of visitor services. This research uses SWOT analysis as an analytical tool to explore Indonesian tourism development strategies through improving the quality of visitor services. The results of this study show that (1) Tourist reviews after visiting tourist attractions are strong social evidence that can significantly influence potential tourists' decisions; and (2) Indonesia's tourism development strategy through improving the quality of visitor services consisting of the SO strategy through tourism promotion by offering quality visitor services, the WO strategy by developing a consumer touchpoint concept to attract tourists, the ST strategy through collaboration with tourism stakeholders to support consumer touchpoint tourism, and WT's strategy by educating tourism managers to improve the quality of visitor services. Keywords: Quality, visitor services, SWOT
Co-Authors Adianita, Happy Affandi, Hanif Saputra Ahmad Ahmad Akhmad, Noor AMIRUDDIN USMAN Andriyansah . Anis Saleh Apryanti Apryanti Arie Wibowo Khurniawan Arifhan Ady Dj Bakri, Asri Ady Belani, Sri Wanti Damayanti Masduki Drajat Perwirajati Dwi Retno Mulyanti Erry Donneli Fatia Fatimah Fatolosa Hulu Ferdinandus Christian Fina Amalia Masri Giri Dwinanda Grace Citra Dewi Harmadi, Ashur Hasbiah Hasbiah, Hasbiah Hendrian Hendrian Heppi Syofya, Heppi Hidayah, Zainur Irwanto, Dola Iwan Harsono Janwar, Wandi Judijanto, Loso Juliana Juliana Lia Amsalia Amir Liestyowati Liestyowati Madjid, Rahmad Marasabessy, Nabila Cecilia Masdar Mas'ud Maulana, Muhammad Fikri Mohammad Azharie Hamdany Mubyl, Mutiarini Muh Syulhasbiullah Muhammad Basri Muhammad Hidayat Muhammad Hidayat Muhammad Nur Akbar Muhammad Nusran Murtiadi Awaluddin Muslim Muslim Mustamin Mustamin Nugroho Djati Satmoko Nuswardhani, Rr. Sri Karuniari RATIH HARPAWATI YUSUF Ridwan Rudy Irwansyah said, muh Saifuloh, Nur Imam Sartika Lina Mulani Shine Pintor S. Patiro Simatupan, Septian Siti Aisyah Sumardi Syahputra, Muhammad Halfi Indra Syarifuddin Syarifuddin, Helmi Syifa Pramudita Faddila Syulhasbiullah, Muh Tunggul Prasodjo Utami, Eva Yuniarti wahid Wandi Janwar Yohana Ramma Yohanes Jibrail Mado Yuliani Widianingsih, Yuliani Yusniar