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All Journal Jurnal Pendidikan Anak Usia Dini Undiksha KUMARA CENDEKIA The Journal of Educational Development Jurnal Obsesi: Jurnal Pendidikan Anak Usia Dini International Journal of Pedagogy and Teacher Education VISI : Jurnal Ilmiah Pendidik dan Tenaga Kependidikan Pendidikan Non Formal International Journal of Community Service Learning CERIA (Cerdas Energik Responsif Inovatif Adaptif) Golden Age: Jurnal Ilmiah Tumbuh Kembang Anak Usia Dini Jurnal Warna : Pendidikan dan Pembelajaran Anak Usia Dini Jambura Early Childhood Education Journal DEDIKASI: Community Service Reports Humanism : Jurnal Pengabdian Masyarakat JP2KG AUD (Jurnal Pendidikan, Pengasuhan, Kesehatan dan Gizi Anak Usia Dini) Early Childhood Education and Development Journal Indonesian Journal of Early Childhood : Jurnal Dunia Anak Usia Dini Jurnal Pendidikan Anak International Conferences On Early Childhood Education Proceedings Jurnal Pendidikan Progresif
Upik Elok Endang Rasmani
Pendidikan Guru Pendidikan Anak Usia Dini, Universitas Sebelas Maret
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Physics Public Health Social Sciences Other

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Journal : The Journal of Educational Development

 1 
A MODEL FOR DEVELOPING SOFT SKILL TRAINING MANAGEMENT ORIENTED TOWARD SERVICE QUALITY FOR SHS COUSELORS Endang Rasmani, Upik Elok; Widodo, Joko; Wibowo, Mungin Edy
The Journal of Educational Development Vol 5 No 1 (2017): February 2017
Publisher : The Journal of Educational Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jed.v5i1.12993

Abstract

As a way to achieve a high-quality Guidance and Counseling (GC) session, there is a need to apply soft skills in GC service interactions. However, many counselors have yet to optimally develop and implement proper soft skills in GC service sessions. Therefore, a model for developing soft skills training management oriented toward service quality is required for counselors. This is particularly necessary because a meaningful relationship between counselors and students can be built through having proficient soft skills, such as appearance, verbal communication skills, work ethics, analytical abilities, self-management, and others. The purpose of this study is to obtain ways to overcome hindrances in soft skill training programs, so similar service quality improvement programs for counselors could be carried out well. This study proposes a model for developing soft skills training management oriented toward service quality for counselors. Training management includes planning, organizing, implementatoin, monitoring and evaluation, whereas the conceptual model for soft skill training oriented toward service quality consists of training analysis, training program design, training development, training implementation, and training evaluation.
A MODEL FOR DEVELOPING SOFT SKILL TRAINING MANAGEMENT ORIENTED TOWARD SERVICE QUALITY FOR SHS COUSELORS Endang Rasmani, Upik Elok; Widodo, Joko; Wibowo, Mungin Edy
The Journal of Educational Development Vol 5 No 1 (2017): February 2017
Publisher : Universitas Negeri Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jed.v5i1.12993

Abstract

As a way to achieve a high-quality Guidance and Counseling (GC) session, there is a need to apply soft skills in GC service interactions. However, many counselors have yet to optimally develop and implement proper soft skills in GC service sessions. Therefore, a model for developing soft skills training management oriented toward service quality is required for counselors. This is particularly necessary because a meaningful relationship between counselors and students can be built through having proficient soft skills, such as appearance, verbal communication skills, work ethics, analytical abilities, self-management, and others. The purpose of this study is to obtain ways to overcome hindrances in soft skill training programs, so similar service quality improvement programs for counselors could be carried out well. This study proposes a model for developing soft skills training management oriented toward service quality for counselors. Training management includes planning, organizing, implementatoin, monitoring and evaluation, whereas the conceptual model for soft skill training oriented toward service quality consists of training analysis, training program design, training development, training implementation, and training evaluation.
Co-Authors Adriani Rahma Pudyaningtyas Adriani Rahma Pudyaningtyas Adriani Rahma Pudyaningtyas Aminatun, Khontri Anayanti Rahmawati Anayanti Rahmawati Anayanti Rahmawati Anayanti Rahmawati Anjar Fitrianingtyas Anjar Fitrianingtyas Anjar Fitrianingtyas Anjar Fitrianingtyas Anjar Fitrianingtyas Ariel Karunia Cantika Bambang Winarji Bambang Winarji Bambang Winarji Bambang Winarji Choiruddin Yasir Dian Sih Miyati Ditha Sandyprihati Djoko Widodo Fadhila Nuritasari Fitrianingtyas, Anjar Jumiatmoko Jumiatmoko .Jumiatmoko jumiatmoko jumiatmoko Jumiatmoko Jumiatmoko Jumiatmoko Jumiatmoko Jumiatmoko Jumiatmoko Jumiatmoko Jumiatmoko Kurniawati, Nimas Marantika Selviana Damayanti Milla Diah Putri Nazidah Milla Diah Putri Nazidah Muhammad Ixseas Vridge Muhammad Munif Syamsuddin Muhammad Munif Syamsuddin Muhammad Munif Syamsuddin Muhammad Munif Syamsuddin Mujiyati, Siti mungin eddy wibowo, mungin eddy Novita Eka Nurjanah Novita Eka Nurjanah Novita Eka Nurjanah Novita Eka Nurjanah Novita Eka Nurjanah Novita Eka Nurjanah, Novita Eka Noviyani Ratin Suryaningsih Nur Fadillah Nur Hasna Pratiwi Nurul Kusuma Dewi Nurul Kusuma Dewi Nurul Shofiatin Zuhro Nurul Shofiatin Zuhro Nurul Shofiatin Zuhro Nurul Shofiatin Zuhro Nurul Shofiatin Zuhro Nurul Shofiatin Zuhro Pingky Nur Azizah Putri Agustina Putri Agustina Putri Agustina Rosyida Ani Dwi Kumala Ruli Hafidah Ruli Hafidah Ruli Hafidah Santika Setya Rahmawati Siti Khodijah Siti Wahyuningsih Siti Wahyuningsih Siti Wahyuningsih Siti Wahyuningsih Siti Wahyuningsih Siti Wahyuningsih Siti Wahyuningsih Tania Yuli Astari Vera Sholeha Warananingtyas Palupi Warananingtyas Palupi Warananingtyas Palupi Warananinngtyas Palupi Widiastuti, Yuanita Kristiani Wahyu Winarji, Bambang Wulan Nur Cahyaningrum Yuanita Kristiani Wahyu Widiastuti Yuanita Kristiani Wahyu Widiastuti Yuanita Kristiani Wahyu Widiastuti Yuanita Kristiani Wahyu Widyastuti Yuanita Kritiani Wahyu Widiastuti Zuhro, Nurul Shofiatin