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All Journal Governance : Jurnal Ilmu Pemerintahan JURNAL ILMU PEMERINTAHAN Masyarakat, Kebudayaan dan Politik E-Dimas: Jurnal Pengabdian kepada Masyarakat Journal of Governance Jurnal Studi Komunikasi Otoritas : Jurnal Ilmu Pemerintahan Nyimak: Journal of Communication Jurnal Bina Praja Empowerment : Jurnal Pengabdian Masyarakat SAMARAH: Jurnal Hukum Keluarga dan Hukum Islam JURNAL MUQODDIMAH : Jurnal Ilmu Sosial, Politik dan Hummaniora SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Jurnal Sosio Sains Sang Pencerah: Jurnal Ilmiah Universitas Muhammadiyah Buton MEDIALOG: Jurnal Ilmu Komunikasi Journal of Local Government Issues Jurnal Pengabdian Kepada Masyarakat MEMBANGUN NEGERI Kybernan: Jurnal Studi Kepemerintahan Journal of Social Politics and Governance (JSPG) Jurnal Manajemen Bencana (JMB) Journal of Governance and Local Politics (JGLP) PRAJA: Jurnal Ilmiah Pemerintahan Reswara: Jurnal Pengabdian Kepada Masyarakat Jurnal Inovasi Penelitian Jurnal Pengabdian kepada Masyarakat Nusantara International Journal Of Science, Technology & Management (IJSTM) Community Empowerment Humanism : Jurnal Pengabdian Masyarakat Jurnal Sains Teknologi dalam Pemberdayaan Masyarakat AL-AF'IDAH: Jurnal Pendidikan Bahasa Arab dan Pengajarannya Jurnal Manajemen dan Ilmu Administrasi Publik (JMIAP) Bima Abdi: Jurnal Pengabdian Masyarakat Proceeding International Seminar of Islamic Studies MITZAL (Demokrasi, Komunikasi dan Budaya) : Jurnal Ilmu Pemerintahan dan Ilmu Komunikasi JSIP: Jurnal Studi Ilmu Pemerintahan Society: Jurnal Pengabdian Masyarakat Jurnal Pustaka Mitra : Pusat Akses Kajian Mengabdi Terhadap Masyarakat Journal of Government Science Studies Mamangan Social Science Journal MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Journal of Social Science APLIKATIF: Journal of Research Trends in Social Sciences and Humanities Journal of Community Empowerment Indonesian Governance Journal : Kajian Politik-Pemerintahan
Anwar Sadat
Universitas Muhammadiyah Buton
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Journal : Journal of Social Science

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The Effect of Digitization of Public Services and Organizational Culture on the Competence of State Civil Servants Towards Integrated Government Sadat, Anwar
Journal of Social Science Vol. 6 No. 2 (2025): Journal of Social Science
Publisher : Syntax Corporation Indonesia

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Abstract

Digitalization of public services is a strategic step to improve efficiency, transparency, and accountability in government. On the other hand, a strong organizational culture can create a work environment that supports the improvement of the competence of the State Civil Apparatus (ASN). This study aims to analyze the relationship between the digitalization of public services, organizational culture, and ASN competence in Baubau City, as well as variables that drive digital transformation. A quantitative approach based on the philosophy of positivism was used in this study. The results showed that the Public Service Digitalization variable had a positive and significant effect on ASN competence, by having a positive and significant C.R (Critical Ratio) value. While the organizational culture variable has a positive and insignificant effect on ASN Competence. Integrated Government has a positive and insignificant effect on ASN Competence. The Integrated Government variable can mediate the influence between Digitalization of Public Services and Organizational culture on ASN Competence. The results of this study are expected to be used as an alternative decision-making for the Regional Government in designing public service innovations that are utilized by the community, increasing ASN awareness of the importance of organizational culture, and providing training to support the optimal implementation of public service digitization. The implementation of this strategy is expected to improve the quality of public services and provide tangible benefits to the community.
Co-Authors Abdul Rahim Achmad Nurmandi Acmad, Farid YN Aftahudin Aftahudin Agustina Syarifudin Aksa Al Amin, Muhammad Alfinta, Muhammat Alim Amiruddin, Amirudin Andiyanto, Sakti Andy Arya Maulana Wijaya Ansar Suherman, Ansar Anwar Sadat Ashrofil, Muh Asmiddin Asmiddin Asrin Asrin Asrul Nazar Ayucandra, Lis Basir, Askal Cendy Rahmawaty Desfitha Maharani Putri Djays Djays Dwi Febrianti, Yuyun Dyah Mutiarin, Dyah Dyah Ningrum Sekartaji Eko Satria Fitriani Abbas Hadmar, Ahmad Muhardin Hanafi Hanafi Hanafi, Hanafi Azhar Hanifa, Lia Harry Fajar Maulana Hassan Ibrahim, Adil Hastuti Hastuti Hastuti Hastuti Herman Lawelai Husain, Rahmin Talib Ibrahim, Zumiyati Sanu Idris Idris Ilwan Ilwan Irman Irman Ishaq, L.M. Ahsan Jahami, Jasti Jundi Syahrul Ramadhan L.M. Azhar Sa'ban La Ode Muhammad Azhar Sya’ban Lia Hanifa Lia Hanifa Loilatu, Mohamad Jafar Marzuki Maulana, Harry Fajar Meirizka, Febby Youlani Melati, Mawar Misran Muh Askal Basir, Muh Askal Muhammad Yusuf Nastia Nastia Nastia Nastia Nastia Nastia, Nastia Nazar, Asrul Nunarti, Nunarti Nur Achmad, Farid Yusuf Nur Azizah Nur Hasan Nurdiniawati, Nurdiniawati Nurfaiza, Nurfaiza Nurlinda Nurlinda, Nurlinda Nursalin, Nursalin Rahmawati, Chendy Rajab Rajab, Rajab Restiani, Sitti Ainun Rian Andika Risno Alami Tarman Sa'ban, LM Azhar Sa’ban, L.M. Azhar Salmatia, Salmatia Saputri, Meri Meliyanti Sa’ban, L.M Azhar Shintia Yuniarti Sitti Cahyani, Wa Ode Syahdil, Muh. Erik Taedang, Muryanto Tasmin, La Ode Wd. Riniati Wijaya, Andi Arya Maulana Yanto, La Yudarsat, Andre Putra Yusna, Yusna Zainal Abidin