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Journal : Maliki Islamic Economics Journal

 1 
Finding Interest Factor of Sharia Home Ownership Credit in Malang City Saputra, Rangga
Maliki Islamic Economics Journal Vol 4, No 2 (2024): Maliki Islamic Economics Journal
Publisher : Faculty of Economics UIN Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/miec.v4i2.30125

Abstract

This study aims to identify factors influencing customer interest in Sharia Home Ownership Credit (KPRS) in Malang City. The study was conducted on 384 customers from 12 Islamic banks in Malang City who have used KPRS for at least one year. The study employs Exploratory Factor Analysis (EFA) to determine the underlying factors shaping customer interest in KPRS. The analysis revealed seven key factors: Service Quality (including officer performance and information delivery), Price (covering affordability and fees), Brand Image (encompassing professional impression and market coverage), Buying Interest (related to usury-free margins), Digital Media (involving information accessibility), Needs (focusing on product suitability), and Usefulness (including price-benefit alignment). The findings suggest that Islamic banks should enhance their digital presence, maintain competitive pricing, and ensure high service quality to improve their Sharia mortgage products. However, this study is limited by its geographical scope being restricted to Malang City, its focus only on existing customers rather than potential ones, and its timing during post-pandemic recovery, which may have influenced customer perspectives.
Co-Authors Adhisti Kurnia Yulianti Adi Syahputra Purba Agnia Faizafika Agustin, Siti Sarah Ahmad Soleh Aidil Adoha Dly Aisy, Diah Rihhadatul Alfirdausy, Ilham Bintang Alkindi, Yudha Amelia, Salsabila Ana Mentari Andaresta, Windy Anggara, Norma Arum Yuliya Lestari Asep Purwo Yudi Utomo Askha, Muhammad Riski Baiq Najwa Tiara Safitri Bintang Prima Vidyasari Cahyaseno, Dwi Putri Dian Septinova Dimas Taufiqurahman Diyani, Siti Djoko Hananto Ezra Oktaliansah fahrudin Febliansa, M. Rahman Fitria Zulhaedar Ginting, Apri Chandra Putra Gusmaneli Haeriyah, Siti Hasbi Firmansyah Ikhwal, Farhan imanuddin, bayu Imlan Dongoran Intan Intan Irawan, M. Ary Irmawati Irmayatul Hikmah Jayanta Lidiawati, Lisna Lisa Isdiyanto M. Martono Diel Marbun, Abri Andry Saresa Melda Siahaan Muhammad Mona Adha Musthofa Galih Pradana Najwa, Lu`luin Natalia Kartika Saputri Naufal Rifki Abibreza Nidia Yuniarsih Ningsih, Arum Gati Noviasuci, Wulan Novyangga, Purnama Nurfalyya, Tia Nurwahid, Alifh Oliber A. Arde, Bernardo Onsardi, Onsardi Priyanto Priyanto Rahmadi Rahmadi Rahmawati, Rista Nova Ramadhan, Putra Sasi Rina Puspita Sari Rini Suharti Rino Rino Riski Hidayah Rita Donna Marlina Rizki Amelia Rofaida, Aryani Rohman Rohman Rukhayati Rusmiayunita, Siti Saad, Moch. Safitri, Aulia Nur Santi, Dwi Ros Saputra, M. Farid Ardiansyah Aris Sartika, Imas Septiany, Virgenia Setiawan, Raehan Putra Sevia Indah Purnama Shadrina, Dhiya Sri Diana Sugiartha, I Wayan Sulaeman Sulaeman Sulaiman Tarkawi Tintin Kurtini Titin Sugianti Tumilar, Randy Eka Tumilar, Randyr Eka Uki Hares Yulianti Utami, Lydia Ayu Viona Veliza Winutan, Lintang Yanti Triguna Yuni Susilowati