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All Journal Publisia: Jurnal Ilmu Administrasi Publik AKADEMIKA Sinkron : Jurnal dan Penelitian Teknik Informatika Journal of Accounting Science Publik (Jurnal Ilmu Administrasi) Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Jurnal Ilmiah Edunomika (JIE) Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik TIN: TERAPAN INFORMATIKA NUSANTARA JIHAD : Jurnal Ilmu Hukum dan Administrasi Journal La Sociale JSAP : Journal Syariah and Accounting Public Bureaucracy Journal : Indonesia Journal of Law and Social-Political Governance JPPE : Jurnal Perencanaan & Pengembangan Ekonomi Jurnal Pemberdayaan Ekonomi Journal of Management and Administration Provision Journal of Community Health Provision Jurnal Media Administrasi Jurnal Administrasi Negara dan Ilmu Pemerintahan Mohuyula : Jurnal Pengabdian Kepada Masyarakat DISCOURSE : Indonesian Journal of Social Studies and Education Dinasti Health and Pharmacy Science Jurnal Ekonomi, Manajemen, Ilmu Sosial dan Politik INTERNATIONAL JOURNAL OF HUMANITIES, SOCIAL SCIENCES AND BUSINESS (INJOSS)
Umar Sako, Umar
Program Studi Administrasi Publik Universitas Muhammadiyah Gorontalo
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Regent Regulation Number 61 of 2019 concerning the Civil Servant Information System within the Regional Secretariat of Gorontalo Regency Elisia Feronika Kemur; Robin Pakudu; Umar Sako Baderan; Rifka S. Akibu
JIHAD : Jurnal Ilmu Hukum dan Administrasi Vol. 8 No. 2 (2026): JIHAD : Jurnal Ilmu Hukum dan Administrasi
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jihad.v8i2.10563

Abstract

This study aims to describe the Implementation of Regent Regulation Number 61 of 2019 Concerning Civil Servant Information System in the Regional Secretariat of Gorontalo Regency. The research method uses a qualitative approach with data collection through observation, interviews and documentation. The results of the study indicate that the Implementation of Regent Regulation Number 61 of 2019 Concerning Civil Servant Information System in the Regional Secretariat of Gorontalo Regency has been implemented well, this can be seen from the communication process through socialization activities about the Civil Servant Information System which are intensively carried out and supported by quite potential human resources, namely the average education level of employees who are bachelors (S1) and have a lot of work experience as seen from the length of service of employees and have been rotated in several fields of work. In addition, the results of the researcher's observations show that there are indeed some employees who are less disciplined and do not have a good work attitude, but when compared to the total number of employees, there are still more employees who have good attitudes and discipline time than some employees who are less disciplined.
Behavioral Leadership Accountability and Public Service Outcomes in Municipal Government: Evidence from Gorontalo Umar Sako; Zshyna Mae V. Ahmed; Muh. Akmar M; Dharmawaty S. Makur; Joice Machmud
Publisia: Jurnal Ilmu Administrasi Publik Vol. 11 No. 1: April 2026
Publisher : Universitas Merdeka Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26905/pjiap.v11i1.16937

Abstract

This study addresses the persistent gap between formal accountability mechanisms and actual public service outcomes, particularly in decentralized governance contexts where procedural compliance often fails to translate into performance improvement. While existing studies predominantly conceptualize accountability as a structural mechanism, limited attention has been given to its behavioral dimensions in shaping administrative outcomes. This study aims to examine the effect of behavioral leadership accountability on public service outcomes and to analyze the mediating roles of employee engagement and public trust. A quantitative explanatory approach was employed using a purposive sampling technique targeting 162 municipal leaders and mid-level managers with direct involvement in public service delivery. Data were collected through structured questionnaires and supported by secondary performance indicators. Structural Equation Modeling–Partial Least Squares (SEM-PLS) was used to analyze both direct and indirect relationships. The results show that behavioral leadership accountability has a significant positive effect on public service outcomes (β = 0.61, p < 0.001), explaining 58% of performance variance. Employee engagement and public trust partially mediate this relationship. This study contributes theoretically by reconceptualizing accountability as a behavioral construct and empirically by providing evidence from a decentralized governance context, while also offering practical insights for leadership-driven accountability reforms.
Evaluasi Implementasi Standar Akreditasi SNARS Edisi 1.1 pada Pelayanan Farmasi RS Multazam dalam Meningkatkan Kepuasan Pasien Muh. Akmar; Umar Sako Baderan; Dharmawaty S. Makur
Dinasti Health and Pharmacy Science Vol. 3 No. 4 (2026): Dinasti Health and Pharmacy Science (April - June 2026)
Publisher : Dinasti Research & Yayasan Dharma Indonesia Tercinta (DINASTI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dhps.v3i4.3357

Abstract

Penerapan standar mutu dalam pelayanan kesehatan merupakan instrumen penting untuk menjamin keselamatan pasien sekaligus menekan risiko terjadinya kesalahan pengobatan di rumah sakit. Namun, dalam tataran operasional harian, pemenuhan regulasi akreditasi tersebut sering kali membentur realitas keterbatasan daya dukung internal berupa kapasitas ruang fisik dan kelangkaan kuantitas sumber daya manusia di daerah. Penelitian ini bertujuan untuk mengevaluasi kesesuaian implementasi standar akreditasi pelayanan kefarmasian (PKPO) dan sasaran keselamatan pasien (SKP 3) di RS Multazam Gorontalo. Dan untuk mengidentifikasi kendala operasional akibat keterbatasan SDM dan fasilitas farmasi serta gambaran kepuasan pasien terkait waktu tunggu pelayanan obat. Metode riset yang digunakan adalah penelitian lapangan dengan pendekatan kualitatif deskriptif, di mana pengumpulan data dilakukan melalui teknik wawancara, observasi, dan studi dokumentasi terhadap empat penanggung jawab kelompok kerja akreditasi lintas disiplin (PKPO, SKP, KPS, PPI) selaku informan kunci. Hasil penelitian menunjukkan bahwa secara prosedural, RS Multazam telah berhasil mengimplementasikan alur PKPO dan SKP 3 dengan baik pasca transisi ke standar LAM-KPRS, yang dibuktikan dengan penurunan angka Insiden Keselamatan Pasien (IKP) obat sebesar 40% dan kenaikan indeks kepuasan pasien secara umum. Kendati demikian, evaluasi lapangan mendeteksi adanya kendala struktural yang berat, meliputi kelangkaan kuantitas tenaga kefarmasian yang memicu keluhan pasien terhadap lamanya waktu tunggu obat racikan pada jam sibuk, kekosongan fungsi apoteker klinis per Juni 2025, kapasitas ruang apotek yang terlalu sempit sehingga menghambat jarak aman obat kategori Look Alike Sound Alike (LASA), serta belum optimalnya integrasi e-resep pada sistem komputer rumah sakit.
KEBERADAAN BADAN USAHA MILIK DESA (BUMDES) HUNTU SELATAN KECAMATAN BULANGO SELATAN Salmia S. Abaidata; Umar Sako Baderan; Nur Eng Mokodompit
Akademika : Jurnal Ilmiah Media Publikasi Ilmu Pengetahuan dan Teknologi Vol 13, No 1 (2024): Jurnal Akademika
Publisher : LPPM Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/akademika.v13i1.5647

Abstract

Village-Owned Enterprises (BUMDes) are one of the instruments established by the government to improve rural community economies through independent and sustainable management of local potential. The existence of BUMDes is expected to encourage community welfare and strengthen rural economic development. This study aims to determine the existence and role of BUMDes in Huntu Selatan Village, South Bulango District, in supporting community economic improvement. This research employed a qualitative approach using observation, interviews, and documentation techniques for data collection. The results show that the existence of BUMDes Huntu Selatan has had a positive impact on improving the community’s economy, particularly through business capital loan programs for small communities. Until 2019, the funds managed by BUMDes reached Rp282,000,000 with 78 customers. The existence of BUMDes has helped the community develop productive businesses such as grocery stores, cake production, food stalls, and other small businesses. However, several obstacles were still found, including delays in loan repayments and limited business unit development. Therefore, improving management quality, strengthening human resources, and developing business units are necessary to ensure the sustainability of BUMDes and increase its benefits for the rural community.
PROFESIONALISME PENGELOLAAN KEUANGAN DI DESA BIAU KECAMATAN BIAU KABUPATEN GORONTALO UTARA Umar Sako Baderan
Akademika : Jurnal Ilmiah Media Publikasi Ilmu Pengetahuan dan Teknologi Vol 14, No 2 (2025): Jurnal Akademika
Publisher : LPPM Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/akademika.v14i2.5016

Abstract

This study aims to determine the professionalism of financial management in Biau Village, Biau District, North Gorontalo Regency. Research methods using qualitative types. The results showed that the professionalism of financial management in Biau Village was not optimal. 4 (four) indicators that have been used as a benchmark for research have not been fulfilled, this can be seen from the knowledge indicator, namely there are still apparatuses who do not understand the rules and duties as implementers of village financial management, skill indicators, namely there are still village apparatuses who are not proficient in using computer technology and operating the siskeudes application, ability indicators, namely overall financial management can be completed but in a way Individuals still have some apparatus who have not been able to complete their tasks so that they are still assisted by other apparatuses, and indicators of experience (experience) are all previous apparatuses no one is experienced and self-taught and has not maximized technical training on village financial management.
KINERJA PEGAWAI PADA BAGIAN ADMINISTRASI DI SEKRETARIAT DEWAN PERWAKILAN RAKYAT DAERAH (DPRD) KABUPATEN GORONTALO Umar Sako Baderan; Robin Pakudu; Darwin Ismail
Akademika : Jurnal Ilmiah Media Publikasi Ilmu Pengetahuan dan Teknologi Vol 11, No 1 (2022): April 2022
Publisher : LPPM Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/akademika.v11i1.5460

Abstract

This research aims to find out how far the performance of Administrative Section Employees at the Secretariat of the Regional People's Representative Council of Gorontalo Regency. The research method used is a qualitative approach with a descriptive research type. The results found that the performance of employees in the administrative section of the secretariat office had been going quite well. It can be seen there are 5 (five) indicators related to employee performance in which 3 (three) indicators are in accordance with the analysis found problems related to the employee's performance. The indicators of Quantity, Quality and Attendance are problematic indicators that reinforce the problems found at the time of observation namely 1) Low innovation and creativity of employees in carrying out work; 2) Manual mail administration system; and 3) Lack of discipline in the work of employees and not in accordance with the job desk. Furthermore, other indicators, namely reliability and ability to work together, have been good and as expected. Employees can be relied on at work and can work well together in completing the work ordered by their superiors
ANALISIS KEMISKINAN RUMAH TANGGA DI KECAMATAN DUMBO RAYA KOTA GORONTALO Nur Eng Mokodompit; Umar Sako Baderan; Ynati Yanti
Akademika : Jurnal Ilmiah Media Publikasi Ilmu Pengetahuan dan Teknologi Vol 14, No 2 (2025): Jurnal Akademika
Publisher : LPPM Universitas Muhammadiyah Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31314/akademika.v14i2.5020

Abstract

This study aims to identify the poverty of poor households in Dumbo Raya District, Gorontalo City and to examine and analyze the causes of Household Poverty in Dumbo Raya District, Gorontalo City. This study uses a quantitative approach. Sources of data obtained from a questionnaire with 56 respondents. The analytical tool used is multiple linear regression with the help of SPSS in its analysis. The results showed that the number of poor people in Dumbo Raya District was 563 people. Based on the results of the analysis, it turns out that the number of poor people is not able to meet 3 (three) basic needs, namely food, clothing, and housing very little, and more are unable to meet the three basic needs. The results of calculations using multiple regression turned out to be known that the poverty that occurred greatly affected the fulfillment of the three basic needs, as indicated by the R Square correlation relationship of only 5.8 percent. This means that the ability of the poor to meet their basic needs, namely food, clothing and housing, is only 5.8 percent while the remaining 94.2 percent are really poor and unable to meet the three basic needs.
The Historical Evolution of Public Administration Toward Smart Governance: Examining Its Impact on Citizen Engagement and Administrative Efficiency Akhmad Riduan; Yosaphat Danis Murtiharso; Tomi Apra Santosa; Mulyadi Mulyadi; Umar Sako
DISCOURSE: Indonesian Journal of Social Studies and Education Vol. 3 No. 2 (2026): March
Publisher : Citra Media Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.69875/djosse.v3i2.566

Abstract

The historical evolution of public administration reflects a fundamental transformation from traditional bureaucratic structures toward increasingly participatory, digital, and technology-driven governance systems. This transition, encompassing traditional public administration, New Public Management, e-government, digital governance, and contemporary smart governance, has reshaped the relationship between government institutions, administrative processes, and citizens. Despite the growing implementation of smart governance, empirical evidence regarding its simultaneous contribution to citizen engagement and administrative efficiency remains fragmented, particularly when positioned within the historical transformation of public administration. This study aims to examine the evolution of public administration toward smart governance and quantitatively assess the impact of smart governance implementation on citizen engagement and administrative efficiency. A quantitative explanatory research design was employed using a cross-sectional survey involving citizens who had experience accessing digital public services. Data were collected through a structured questionnaire measuring smart governance implementation, citizen engagement, and administrative efficiency and were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings indicate that smart governance implementation has a positive and significant effect on citizen engagement by strengthening access to information, digital participation, government–citizen interaction, responsiveness, and opportunities for involvement in public decision-making. Smart governance also significantly improves administrative efficiency through streamlined procedures, faster service delivery, enhanced information integration, reduced administrative complexity, and more effective utilization of public resources.  
Co-Authors Abdullah Mitrin Ainil Mardiah Akhmad Riduan Anggraini I. Hasan Chevy Herly Sumerli A Darwin Ismail Dharmawaty S. Makur Dian Fitriani Karim Elisia Feronika Kemur Erlin Yusuf Lapananda Erni Mohamad Felmi D Lantowa Gintulangi, Sri Lestari Harijono Imbran Harun, Isra Ibrahim, Irawan Idji, Abdurrahaman Imbran, Harijono Ismail Azis Iswan L. Lasena Jenny Nancy Kaligis Kango, Riklan Lamusu, Rizal Lanto Ningrayati Amali Lonteng, Marcellia Simon Mahmudin, Tono Makur, Dharmawaty S. Maryam Lihawa Mitrin, Abdullah Mohamad Ilyas Abas Mokodompit, Athariq Muh. Akmar Muh. Akmar M Mulyadi Muslim, Shohib Napu, Budiyanto Nur Eng Mokodompit Ongi, Yusmaya Panji Sukma Piu, Aldi Rezza Kurnia Ramadha Yanti Parinduri Rian Mohamad Rieneke Ryke Kalalo Rifka S. Akibu Robin Pakudu Rukiyah R. Saridi Ryke Kalalo, Rieneke Sakbir Sakbir Salmia S. Abaidata Shohib MUSLIM Siti Aisa Liputo Sri Hantuti Paramata Sujarwoko Sujarwoko, Sujarwoko Sumerli A, Chevy Herly Suprapto, Srihandayani SYAHRIAL SYAHRIAL Tomi Apra Santosa Trisusanti Lamangida Yanti Parinduri, Ramadha Yespin Ingo Ynati Yanti Yosaphat Danis Murtiharso Yuszda K Salimi Zshyna Mae V. Ahmed Zulkarnain Lababa Zulkarnain Suronoto