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All Journal Jurnal Kesehatan Masyarakat Jurnal Pendidikan : Riset dan Konseptual al-Afkar, Journal For Islamic Studies Educan : Jurnal Pendidikan Islam MANAGERIA: Jurnal Manajemen Pendidikan Islam Literasi : Jurnal Ilmu Pendidikan Sunan Kalijaga International Journal on Islamic Educational Research Hospital Majapahit : Jurnal Ilmiah Kesehatan Politeknik Kesehatan Mojokerto Jurnal Ilmu Ekonomi Mulawarman (JIEM) YASIN: Jurnal Pendidikan dan Sosial Budaya Prosiding Seminar Nasional Pendidikan, Bahasa, Sastra, Seni, dan Budaya Tuturan: Jurnal Ilmu Komunikasi, Sosial dan Humaniora Jurnal Sadewa: Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial Jurnal Yudistira Al-Fadlan: Journal of Islamic Education and Teaching RESLAJ: Religion Education Social Laa Roiba Journal Linguanusa : Social Humanities, Education and Linguistic INTERDISIPLIN: Journal of Qualitative and Quantitative Research TENANG : Teknologi, Edukasi, dan Pengabdian Multidisiplin Nusantara Gemilang Jurnal Pendidikan dan Kebudayaan Jurnal Pendidikan dan Kebudayaan Journal of Islamic Education and Learning Edumaspul: Jurnal Pendidikan Jurnal Pelita Manajemen Pendidikan At Turots: Jurnal Pendidikan Islam
Nur Saidah
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Academic Service Quality Analysis Techniques for Student Satisfaction Eko Ngabdul Shodikin; Nur Saidah; Setia Murningsih
At Turots: Jurnal Pendidikan Islam Vol. 5 No. 001 Februari (2023): At Turots: Jurnal Pendidikan Islam (Special Issue)
Publisher : Sekolah Tinggi Ilmu Tarbiyah Madani Yogyakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51468/jpi.v5i2.165

Abstract

Data analysis techniques have been continuously evolving over the years with various innovations emerging in relation to the techniques used by researchers in their studies. This study aims to analyze the methods used to analyze service quality in relation to student satisfaction. The study is a qualitative descriptive study that uses traditional review analysis techniques. Based on the results of the traditional review, it can be seen that not all journals provide complete information. Research on service quality and student satisfaction has been conducted in several countries such as Indonesia, Malaysia, South Korea, and Bangladesh. Sampling techniques for each study vary depending on field conditions and limitations of manpower, time, and cost. The sampling technique aims to facilitate researchers in obtaining data from respondents. Quantitative research has independent and dependent variables but can also be supplemented with moderating or intervening variables. Each variable can be measured directly or indirectly. Variables that cannot be measured directly require indicators to describe the variable. There are also variables that consist of several dimensions, with each dimension having several indicators. The analysis techniques used to test the relationship between service quality and student satisfaction in this study include multiple linear regression, path analysis, confirmatory factor analysis, and structural equation modeling. This proves that the development of science leads to a diversity of methods that can be used to test a hypothesis.
Co-Authors Abdullah aziz Abizar Khipari Ade Fahira Alifya Aenatul Nabila Ananda Putri Risang Ayu Ardina Novitasari Arif Setiawan Arif Wijaya Asep Purwo Yudi Utomo Assyifa Qori Lhegina Athia Az-zakia Anwar Baju Widjasena Dewi Aminatus Sholikhah Diyan Ekawati Dyah Prabaningrum Ekawati Ekawati Eko Ngabdul Shodikin Eni Wahyuliani Erik Junaedi Eva Latipah Faiqotul Wafiqiyah Fanida Susilowardani Fina Aulika Lestari Fina Umu Rif Athi Hafidz Yuliansyah Hanif Firdaus Hidayatul Afifah Ichsan Djalal Idghom Mukholik Irwan Gani Iswani Mujiarti Laelatul Muniroh Lendy Fathmi Lia Syachputri M. Dani Rahman Mahdun Arafat.T Mahmud Arif Muh. Ikhsan Muhammad Ghozali Muhammad Sabri Muhammad Syaikhul Basyir Muliati Muliati Nadrian Dwi CP Novalia Amanda Asmi Nurfainnah Nursaimaputri Otisia Arinindyah Qurrota Ayu Neina Rahedin Suwo Ras Tuti Analiah Ratnasari Regita Novebriana.T Sarif Hidayatulloh Saripudin Saripudin Setia Murningsih Syaiful Kiram Syifa Ulhusni Tommi Yuniawan Toni Gunawan Rambe Tulus Musthofa Tulus Mustofa Wiwik Fitriyani Yusril Isya Ajis Zulpan Syarif Supriadi Hasibuan