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Journal : Media Statistika

EFFECT SERVICE QUALITY AND CUSTOMER VALUE TO CUSTOMER LOYALTY THROUGH CUSTOMER SATISFACTION USE OF DAMRI TRANSPORTATION MODE IN BANDUNG Dadang Mohamad; Grida Saktian Laksito; Sukono Sukono
MEDIA STATISTIKA Vol 15, No 1 (2022): Media Statistika
Publisher : Department of Statistics, Faculty of Science and Mathematics, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/medstat.15.1.60-71

Abstract

This study aims to determine how the influence of service quality and customer value on customer loyalty through customer satisfaction on DAMRI Transport Mode in Bandung, The research method used is quantitative, the sampling technique uses non-probability sampling and a sample of 260 respondents is obtained, the analytical tool used is Path Analysis and hypotheses using a significance test using the SPSS Version 24 and SEM AMOS analysis tool. The results of this study indicate that direct testing for direct testing of the customer loyalty variable it is found that service quality and customer satisfaction to customer loyalty has a positive and significant effect for use bus DAMRI in Bandung, while for customer value it has no effect on customer loyalty for use bus DAMRI in Bandung. With regard to customers' ownership, it is possible to increase the quality of service quality and customer loyalty to customers by giving goods a consumer satisfaction that would allow them to be loyal to using DAMRI bus as a mode of transportation in everyday activities.
DETERMINATION OF INSURANCE PREMIUMS FOR CHILI PLANTATION USING THE BLACK-SCHOLES MODEL WITH CLAYTON COPULA APPROACH Sutisna, Sarah; Sukono, Sukono; Napitupulu, Herlina
MEDIA STATISTIKA Vol 18, No 1 (2025): Media Statistika
Publisher : Department of Statistics, Faculty of Science and Mathematics, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/medstat.18.1.13-24

Abstract

Agriculture is a vulnerable sector to the risk of crop damage due to climate change and other environmental factors. One source of risk in agriculture is rainfall, which significantly affects productivity and farmers’ income. Traditional insurance premium calculations often rely on assumptions of normal distribution and linear dependency, which may not accurately capture the complex and non-linear relationships between climatic and agricultural variables. This research presents a novel contribution to agricultural risk management by applying the Clayton Copula to model the dependency structure between rainfall and chili crop production output in the context of crop insurance pricing. The estimation of Copula parameters was conducted using Maximum Likelihood Estimation, yielding a parameter θ value of -0.1252, which indicates the dependency structure between the variables. The predictive accuracy of the Copula Clayton model was evaluated using the Mean Absolute Error, with a result of 0.01291, demonstrating strong relevance in describing the dependency between precipitation and yield. Furthermore, the research integrates the Copula-based rainfall modeling with the Black-Scholes model for determining insurance premiums. The findings reveal that premium prices depend on rainfall index values, where higher rainfall percentages correspond to higher premium costs.
Co-Authors Abdul Talib Bon Abiodun Ezekiel Owoyemi Achmad Bachrudin Adhitya Ronnie Effendie, Adhitya Ronnie Agung Prabowo Agung Prabowo Agung Prabowo Agus Santoso Agus Santoso Agus Sugandha Agustini Tripena Br Surbakti Aisyah Nurul Aini Amalia, Hana Safrina Amitarwati, Diah Paramita Apipah Jahira, Juwita Asep K Supriatna Asep Saepulrohman Asep Solih Awalluddin, Asep Solih Asri Rula Hanifah Audina, Maudy Afifah Aulia Kirana Aziza Ayu Nurjannah Bakti Siregar Banowati, Puspa Dwi Ayu Basuki , Basuki Basuki Bayyinah, Ayyinah Nur Betty Subartini Bimasota Aji Pamungkas bin Mamat, Mustafa Budi Pratikno Candra Budi Wijaya Carissa, Katherine Liora Dara Selvi Mariani Dedy Rosadi Dedy Rosadi Dewi Ratnasari DEWI RATNASARI Dhika Surya Pangestu Diah Chaerani Diah Paramita Amitarwati Diana Ekanurnia Dianti, Estu Putri Dihna, Elza Rahma Dini Aulia Dwi Susanti Dwi Susanti Dwi Susanti Dwi Susanti Dwi Susanti Dwi Susanti Eddy Djauhari Edi Kurniadi Ema Carnia Emah Suryamah, Emah Eman Lesmana Endang Rusyaman Endang Soeryana Hasbullah Fasa, Rayyan Al Muddatstsir Febrianty, Popy Firdaus, Muhammad Rayhan Forman Ivana S. S. S. Gani Gunawan Ghazali, Puspa Liza Grida Saktian Laksito Hadiana, Asep Id Haq, Fadiah Hasna Nadiatul Hasbullah, Soeryana Hasriati Hasriati Hazelino Rafi Pradaswara Herlina Napitupulu Herlina Napitupulu Hidayana, Rizki Apriva Ibrahim M Sulaiman Ihda Hasbiyati Iin Irianingsih Ira Sumiati Ismail Bin Mohd Januaviani, Trisha Magdalena Adelheid Jumadil Saputra Jumadil Saputra Kahar, Ramadhina Hardiva kalfin Kalfin Kalfin, Kalfin Khairi, M. Ihsan Labitta, Kirana Fara Laksito, Grida Saktian M. Ihsan Khairi Maraya, Nisrina Salsabila Maulana Malik Maulida, Ghafira Nur Ma’mur, Lutfi Praditia Melina Melina Mochamad Suyudi Mohamad Nurdin, Dadang Muhammad Arief Budiman Muhammad Iqbal Al-Banna Ismail Mustafa Mamat Mustafa Mamat Mustafa Mamat Mustafa Mamat Mustafa Mamat Nabilla, Ulya Nahda Nabiilah Nita Rulianah Noriszura Ismail Norizan Mohamed Novianti, Saqila Novieyanti, Lienda Novinta S, Fujika Novitasari, Ela Nugraha, Dwita Safira Nur Mahmudah Nurdyah, Himda Anataya Nurfadhlina Abdul Halim Nurul Fadilah Okta Yohandoko, Setyo Luthfi Pardede, Ester Priyatna, Yayat Puspa Liza Ghazali Putri, Aulya Putri, Linda Damayanti Putri, Sherina Anugerah Raharjanti, Amalia Rahman, Rezki Aulia Ramdhania, Tya Shafa Ratih Kusumadewi Riadi, Nadia Putri Riaman Riaman Riaman Riaman Riaman Riaman Riaman Riaman, Riaman Riaman, Riaman Rini Cahyandari Riza Adrian Ibrahim Rosadi, D. - Rulianah, Nita Saefullah, Rifki Salamiah, Mia Salih, Yasir Sampath, Sivaperumal Saputra, Jumadil Shindi Adha Gusliana Sianturi, Sri Novi Elizabeth Sisilia Sylviani Siti Sabariah Abas Soeryana Hasbullah Sri Purwani Stanley Pandu Dewanto Subanar - Subanar . Subanar Subanar Subiyanto Subiyanto Sudradjat Supian Suhaimi, Nurnisaa binti Abdullah Sulastri, S Sumiati, Ira Supian, Sudradjat Supriyanto Supriyanto Suroto Suroto Susanto, Sunarta Sutiono Mahdi Sutisna, Sarah Suyudi, Mochamad Suyudi, Mochammad T.P Nababan Tampubolon, Carlos Naek Tua Tika Fauzia Tiswaya, Waway Titi Purwandari Titin Herawati Umar A Omesa Valentina Adimurti Kusumaningtyas Verrany, Maria Jatu Vimelia, Willen Wahid, Alim Jaizul Wan Muhamad Amir W Ahmad Widyani, Azizah Rini Wiliya Wiliya Yasir Salih Yasmin, Arla Aglia Yhenis Apriliana Yulianus Brahmantyo Yulison Herry Chrisnanto Yuningsih, Siti Hadiaty Yuyun Hidayat Zahra, Ami Emelia Putri Zinedine Amalia Noor Mauludy Reihan