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The Effect of the Performance of Medan City Cleaning Department Officer on the Satisfaction of Medan Simpang Limon Market Traders Cia Cai Cen
International Journal of Economics (IJEC) Vol. 1 No. 1 (2022): January-June
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijec.v1i1.324

Abstract

This study aims to determine whether there is an effect of work quantity and work quality on the satisfaction of Sukaramai traditional market traders at the Medan City Cleaning Service and how big the effect is. The method used in this study is a quantitative method with several tests, namely reliability analysis , classical assumption deviation test and linear regression . Based on the results of the primary data regression which was processed using SPSS 18, the following multiple linear regression equation was obtained: Y = 2.352 + 0.205 X 1 + 0.001 X 2 + 0.598 X 3 . Variables of quantity of work (X1 ) , quality of work (X2 ) and timeliness (X3 ) were able to contribute influence on the variable of merchant satisfaction by 33.3% while the remaining 66.7% was influenced by other variables not examined in the study. These are variables such as service quality and work discipline. From the conclusions above, the authors suggest that the agency should provide more training so that the quantity and quality of employee work increases. Timeliness in cleaning up garbage on the protocol road in the Simpang Limun Medan market area is accelerated so that traders are more flexible and comfortable in selling their products. Employees should work sincerely and provide the best work results in accordance with the targets given by the agency.
THE EFFECT OF ORGANIZATIONAL COMMITMENT, MOTIVATION AND JOB SATISFACTION ON THE PERFORMANCE OF CERTIFIED LECTURERS Nursaimatussaddiya, Nursaimatussaddiya; Cai Cen, Cia; Purnama Sari, Dian; Habibie, Muhammad; Astrid Anindya, Desy
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 2 No. 4 (2022): August
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijebas.v2i4.362

Abstract

The research aims to analyze the effect of organizational commitment on the performance of certified lecturers at the Bina Karya High School of Economics, to analyze the effect of work motivation on performance, to analyze the effect of job satisfaction on performance, to analyze what factors are more dominant in influencing performance. The location or place of research is the Bina Karya College of Economics located on Jalan Diponegoro Tebing Tinggi Sumatra Partially the organizational commitment variable has a positive and significant effect on the performance variable of the lecturer at the Bina Karya College of Economics. Partially, the motivation variable has no significant effect on the performance of the Bina Karya College of Economics lecturers, Partially, the job satisfaction variable has a positive and significant effect on the performance of the Bina Karya College of Economics lecturers' performance. Simultaneously, organizational commitment, motivation, and job satisfaction have a positive and positive effect. significantly to the performance of the lecturers of the Bina Karya College of Economics. The R2 value obtained is 0.681 or 68.1% which shows the variables of Organizational Commitment, Motivation and Job Satisfaction in explaining the variations that occur in the performance of the lecturers of the Bina Karya High School of Economics 68.1 %, while the remaining 31.9% is explained by other variables not included in the model such as compensation, facilities, organizational culture, and others.
Peran Kepuasan Pelanggan Dalam Mediasi Pengaruh Kualitas Pelayanan Dan Discount Terhadap Impulse Buying Pelanggan Toko Sepatu Stars Purba, Rido; Sinaga, M. Arian L.; Sarwoto, Sarwoto; Cen, Cia Cai
Management And Business Progress Vol. 3 No. 2 (2024): Management and Business Progress Edisi Desember 2024
Publisher : Sekolah Tinggi Ilmu Ekonomi Bina Karya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70021/mbp.v3i2.183

Abstract

This research uses approach study quantitative with type study purposeful explanatory research For analyze How connection between One variable with variable other . Population in this research is customer Stars Tebing Tinggi Shoe shop , numbering 96 people. Tools analysis : validity test, test reliability, statistical t test and indirect effect test with use Smart tools PLS 3.0.Results of this research shows that quality service influential significant to satisfaction customers , discounts   influential to satisfaction customers, quality service influential against impulse buying , discounts   influential to impulse buying , satisfaction settlement  influential to impulse buying , and  quality service as well as influence discount to satisfaction customer as intervening variable.
Pengaruh Brand Image dan Kualitas Produk Terhadap Loyalitas Pelanggan dengan Kepuasan Sebagai Variabel Intervening pada Pelanggan Roti Kacang Mpok Atik Dio Wiranda; Raka Gymnastiar Sasmita; Mangasi Sinurat; Cia Cai Cen
Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Vol. 6 No. 8 (2024): Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah
Publisher : Intitut Agama Islam Nasional Laa Roiba Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47467/alkharaj.v6i8.4367

Abstract

This study aims to determine the Influence of Brand Image and Product Quality on Customer Loyalty with Satisfaction as an Intervening Variable on Mpok Atik Peanut Bread Customers. The research method used is a quantitative method using Smart PLS version 3.0. The questionnaire was distributed to 97 respondents. The data analysis method used in the study is the measurement model (outer model), namely the validity test, reliability test, then the structural model (inner model) including: coefficient of determination/r-square (r2) and hypothesis testing with t-statistics and indirect effect tests. The results of Smart PLS 3.0 in this study are that Brand Image has an effect on Customer Satisfaction of Mpok Atik Peanut Bread Customers, Product Quality does not have an effect on Customer Satisfaction of Mpok Atik Peanut Bread Customers, Brand Image has an effect on Customer Loyalty of Mpok Atik Peanut Bread Customers, Product Quality does not have an effect on Customer Loyalty of Mpok Atik Peanut Bread Customers, Customer Satisfaction does not have an effect on Customer Loyalty of Mpok Atik Peanut Bread Customers, Brand Image does not have an effect on Customer Loyalty with Customer Satisfaction as an Intervening Variable on Mpok Atik Peanut Bread Customers, Product Quality does not have an effect on Customer Loyalty with Customer Satisfaction as an Intervening Variable on Mpok Atik Peanut Bread Customers.
Determinants Of Organizational Citizenship Behavior In ASN Employees Of The Personnel And Human Resource Development Agency Nalvin, Mahiya Anjani; Nirwana , Dilla; Yomeini Margareth S; Cia Cai Cen
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of work environment on Organizational Citizenship Behavior, work motivation on Organizational Citizenship Behavior and job satisfaction on Organizational Citizenship Behavior in ASN BKPSDM employees of Tebing Tinggi City. The implication of this research is the lack of work motivation in BKPSDM employees, so that it cannot increase optimal Organizational Citizenship Behavior in employees. This research method uses a quantitative approach. The population in this study were all ASN employees of the Tebing Tinggi City Civil Service and Human Resources Development Agency. The sample was taken using the total sampling technique (census) method of 30 ASN employees. Research data obtained through primary and secondary data with data collection through questionnaires, then analyzed using SEM analysis with the help of SmartPLS. The results of this study indicate that work environment has a significant effect on organizational citizenship behavior, work motivation has a positive effect on organizational citizenship behavior, and job satisfaction has a positive effect on organizational citizenship behavior. It is hoped that in the future it is expected to be a guiding material for organizational leaders, especially the government in managing the increase in OCB in the state civil apparatus or ASN.
The Influence Of Career Development On Employee Retention With Job Satisfaction As An Intervening Variable PT. Socfindo Tanah Besih Febri Andriyani; Nurul Aida; Mangasi Sinurat; Cia Cai Cen
Jurnal Ekonomi Vol. 13 No. 02 (2024): Jurnal Ekonomi, Edition April - June 2024
Publisher : SEAN Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The study's overarching goal is to identify how PT. Socfindo Tanah Besih's career development programs affect staff retention rates, with work satisfaction serving as a moderating variable. Campany's capacity to maintain high personnel retention is the driving force behind the company's growth. In this quantitative study, 57 participants were selected at random from among the staff of PT. Socfindo Tanah Besi. Validity, reliability, normalcy, multicoliniearity, and heteroskedasticity are the analytical criteria used in this study.  This study used SPSS version 25 for data processing and hypothesis testing, which included a t-test, determinant coefficient, and path analysis. Testing the hypotheses reveals that career development has a substantial impact on work satisfaction, but neither career development nor job satisfaction has any bearing on employee retention, and neither factor can mediate the link between the two.
Green Entrepreneurs' Role in Food Security within the Green Economy in the Deli Serdang Case Bunga Aditi; Suginam , Suginam; Cen, Cia Cai
Proceedings of The International Conference on Computer Science, Engineering, Social Science, and Multi-Disciplinary Studies Vol. 1 (2025)
Publisher : CV Raskha Media Group

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64803/cessmuds.v1.45

Abstract

This study aims to examine the role of green entrepreneurs in promoting food security based on a green economy in Deli Serdang Regency. Food security is a strategic national issue requiring innovative and sustainable approaches, especially in the face of climate change, environmental degradation, and socio-economic dynamics. Green entrepreneurship is considered an alternative solution that not only focuses on profit but also integrates ecological and social values into its business practices. This research employs a descriptive qualitative approach through a case study of several green entrepreneurs engaged in organic agriculture and the use of home gardens. The findings indicate that green entrepreneurs play a crucial role in community education, increasing access to healthy food, and promoting sustainable, community-based farming practices. Strategies employed include environmentally friendly product innovation, the integration of appropriate technology, and collaboration with local farmer groups. The study concludes that green entrepreneurship makes a tangible contribution to strengthening local food security and supports the transition toward an inclusive and sustainable green economy. The limitation of this research lies in its narrow geographical scope, suggesting the need for further studies across broader regions
Analysis of Legal Protection for Consumers in Property Credit: Promoting the Value of Justice Imelda Mardayanti; Willy Cahyadi; Cia Cai Cen
Pena Justisia: Media Komunikasi dan Kajian Hukum Vol. 24 No. 1 (2025): Pena Justisia
Publisher : Faculty of Law, Universitas Pekalongan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31941/pj.v24i1.5872

Abstract

This article analyzes the legal protections afforded to consumers within property credit agreements, emphasizing the critical role of justice in ensuring equitable outcomes. Employing a qualitative research methodology, this study explores the existing legal framework, its practical application, and the challenges faced by consumers in navigating the complexities of property credit. The analysis incorporates scholarly perspectives and recent legal developments to advocate for enhanced consumer protection measures that align with principles of fairness and transparency. Findings reveal significant gaps in the current legal framework, particularly in addressing power imbalances between lenders and borrowers, as well as in providing accessible remedies for consumers facing unfair practices. The study highlights the need for clearer disclosure requirements, stronger enforcement mechanisms, and improved financial literacy programs to empower consumers. By synthesizing theoretical insights with empirical observations, this research contributes to the ongoing discourse on consumer rights and proposes actionable reforms to strengthen the legal safeguards within property credit agreements. Ultimately, the article underscores the importance of a justice-oriented approach in fostering a more equitable and transparent credit market.
Pengadaan Barang dan Jasa Pupuk Pertanian Mendukung Agroeduekotourism Desa Tumpatan Nibung: Pengabdian Fery Tanjung, Ahmad; Nurhayati; Dirhamsyah; Nurdiansyah, Hafiz; Hasudungan Sianturi, Ronald; Cai Cen, Cia; Khairunissa, Liandra
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4939

Abstract

Agroeduekotourism melalui pengadaan barang dan jasa berupa pupuk pertanian yang tepat guna dan ramah lingkungan di Desa Tumpatan Nibung. Desa ini memiliki potensi pertanian dan wisata edukatif yang besar, namun masih menghadapi keterbatasan sarana produksi pertanian, khususnya pupuk yang berkualitas dan berkelanjutan. Metode pelaksanaan kegiatan meliputi tahapan identifikasi kebutuhan petani, perencanaan dan pengadaan pupuk, distribusi pupuk kepada kelompok tani, serta pendampingan penggunaan pupuk ramah lingkungan. Kegiatan ini melibatkan kelompok tani dan perangkat desa sebagai mitra utama. Hasil kegiatan menunjukkan bahwa pengadaan pupuk yang terencana mampu meningkatkan produktivitas dan kualitas hasil pertanian, meningkatkan efisiensi biaya produksi, serta memperbaiki pengelolaan lahan pertanian. Selain itu, kegiatan pendampingan meningkatkan pemahaman dan kesadaran petani terhadap praktik pertanian berkelanjutan. Peningkatan kualitas lahan dan tanaman juga memberikan nilai tambah sebagai sarana edukasi dan daya tarik wisata berbasis pertanian, sehingga mendukung pengembangan agroeduekotourism. Program pengabdian ini diharapkan dapat menjadi model sinergi antara sektor pertanian dan pariwisata edukatif dalam meningkatkan kesejahteraan masyarakat desa secara berkelanjutan.
Pengadaan Barang dan Jasa Pupuk Pertanian Mendukung Agroeduekotourism Desa Tumpatan Nibung: Pengabdian Fery Tanjung, Ahmad; Nurhayati; Dirhamsyah; Nurdiansyah, Hafiz; Hasudungan Sianturi, Ronald; Cai Cen, Cia; Khairunnisa, Liandra
Jurnal Pengabdian Masyarakat dan Riset Pendidikan Vol. 4 No. 3 (2026): Jurnal Pengabdian Masyarakat dan Riset Pendidikan Volume 4 Nomor 3 (Januari 202
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/jerkin.v4i3.4984

Abstract

agroeduekotourism melalui pengadaan barang dan jasa berupa pupuk pertanian yang tepat guna dan ramah lingkungan di Desa Tumpatan Nibung. Desa ini memiliki potensi pertanian dan wisata edukatif yang besar, namun masih menghadapi keterbatasan sarana produksi pertanian, khususnya pupuk yang berkualitas dan berkelanjutan. Metode pelaksanaan kegiatan meliputi tahapan identifikasi kebutuhan petani, perencanaan dan pengadaan pupuk, distribusi pupuk kepada kelompok tani, serta pendampingan penggunaan pupuk ramah lingkungan. Kegiatan ini melibatkan kelompok tani dan perangkat desa sebagai mitra utama. Hasil kegiatan menunjukkan bahwa pengadaan pupuk yang terencana mampu meningkatkan produktivitas dan kualitas hasil pertanian, meningkatkan efisiensi biaya produksi, serta memperbaiki pengelolaan lahan pertanian. Selain itu, kegiatan pendampingan meningkatkan pemahaman dan kesadaran petani terhadap praktik pertanian berkelanjutan. Peningkatan kualitas lahan dan tanaman juga memberikan nilai tambah sebagai sarana edukasi dan daya tarik wisata berbasis pertanian, sehingga mendukung pengembangan agroeduekotourism. Program pengabdian ini diharapkan dapat menjadi model sinergi antara sektor pertanian dan pariwisata edukatif dalam meningkatkan kesejahteraan masyarakat desa secara berkelanjutan.
Co-Authors Abednego Ketaren Afrida, Elly Aisyah Siregar Aisyah Siregar Alwandi, Abdul Andry Syahputra Andy Wijaya Hasibuan Andy Wijaya Hasibuan Annisa Fitri, Intan Apriyani Simarmata, Lenny Astrid Anindya, Desy Ayu Zurlaini Damanik Beny Arianata Sidabutar Bobby Hartanto Bunga Aditi Cahyadi, Willy Candrasa, Limega Carnelius Ricardo Manurung Christinna Chen Dian Purnama Sari Dio Wiranda Dirhamsyah Eka Mainanda Putri Eka Mayastika Sinaga Erwin Nuryana Faisal Fachry Abda El Rahman Febri Andriyani Ferdinand Simanjuntak Fery Tanjung, Ahmad Fitrianingsih, Fitrianingsih Gangsar Mayang Sari Gansar Mayang Sari Hafiz Nurdiansyah Hidayat Hidayat Imelda Mardayanti Irham Lubis Japenton Sihaloho Khairunissa, Liandra Khairunnisa, Liandra Khofifah Khofifah Kumala Vera Dewi Lestari, Sri Inda M Dian Andika Mangasi Sinurat Mangasi Sinurat Mangasi Sinurat Musparina Mutiara Shauma Nabilla Natasha Nalvin, Mahiya Anjani Nanda Lestari, Rizky Nirwana , Dilla Novi Punggahani Nurhayati Nursaimatussaddiya Nursaimatussaddiya , Nursaimatussaddiya Nursaimatussadiya Nursaimatussadiya Nurul Aida Purba, Rido Purnama Sari, Dian Putri Aulia Rahayu, Fifi Raka Gymnastiar Sasmita Rakhmawati Purba Rani Puspita Rani Puspita Sari Rapat Piter Sony Hutauruk Rapat Piter Sony Hutauruk Richad Gultom Rika Surianto Zalukhu Rika Zaluku Rindi Fatika Sari Rumiris Siahaan Rumiris Siahaan Rumiris Siahaan Rusmewahni Rusmewahni Mahwiarja Rusmewahni Rusmewahni Sa'i Fadila Sabilla, Ella Sari , Dian Purnama Sarwoto Sarwoto Sarwoto Sarwoto Sarwoto, Sarwoto Sastro Gunadi Sianturi Septian Arisandi Siahaan, Rumiris Sianturi, Ronald Hasudungan Sibuea, Nurhalimah Silalahi, Alistraja Dison Sinaga, M. Arian L. Siregar, Aisyah Sri Murni Sri Murni Sri Winda Hardiyanti Damanik Suci Etri Jayanti S Suci Etry Jayanti Suginam , Suginam Sukamto, Ika Sumiyarsi Suwadi Suwadi Syafrizal, Rodi Tampubolon, Manner Tiara Arinda Willy Cahyadi Yomeini Margareth S Zalukhu, Rika Surianto