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Analisis Pengaruh Kecerdasan Emosional Terhadap Kinerja Karyawan Melalui Kepuasan Kerja dan Stres Kerja Pada Bank Mandiri Regional VIII Surabaya Kirono, Larasati Putri; Anwar, Muhadjir
Jurnal Manajerial Vol 11 No 03 (2024): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v11i03.8124

Abstract

Background – Based on these data, it can be seen that the tendency to achieve sales volume targets as a performance target for PT credit card units. Bank Mandiri is stagnant or flat, but the achievement figure is still below the predetermined target value, namely still below 100%. Achieving targets that are still below 100% is a threat to Bank Mandiri's credit card unit because it reduces revenue and unit valuation when compared to other units. Apart from that, from the employee side, if the target achievement is below 100%, it will have an impact on the absence of incentives issued as rewards, which is feared will reduce employee motivation and satisfaction with the Bank Mandiri credit card unit. Aim – This research aims to examine the effect of emotional intelligence on performance by considering job satisfaction and job stress as mediators. Design/ Methodology/ Approach – Using a quantitative approach, this research involved 90 employees of Bank Mandiri Regional VIII Surabaya City. The data collected was analyzed using SmartPLS 3.5 software, with a focus on the relationship between emotional intelligence, employee performance, job satisfaction, and job stress. Findings – This research shows that 1) emotional intelligence has a positive effect on employee performance, 2) emotional intelligence has a positive effect on employee performance through job satisfaction, and 3) emotional intelligence has a positive effect on employee performance through work stress. Conclusion – Emotional intelligence in the workplace as a form of improving employee performance is basically a necessity for employees. However, emotional intelligence will cause employees to achieve job satisfaction and reduce work stress. Research implication – In connection with emotional intelligence, companies should be able to maintain and improve the optimistic attitude of employees to achieve success. In relation to job satisfaction, companies should pay attention to aspects of providing work according to the tasks and functions given. In relation to work stress, companies should be able to create a conducive climate within the company. Limitations – This research is supported by data from bank employees, especially Bank Mandiri. There is a possibility that other banks will also provide the same or different results, which thus requires additional justification to see this at other banks.
ANALISIS PERBEDAAN ABNORMAL RETURN SEBELUM DAN SESUDAH PENGUMUMAN COVID-19 SEBAGAI PANDEMI GLOBAL OLEH WHO (Studi pada Pasar Modal Negara-Negara ASEAN) Muti'ah, Annisaul; Anwar, Muhadjir
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 4 No. Spesial Issue 1 (2021): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (330.275 KB) | DOI: 10.32670/fairvalue.v4iSpesial Issue 1.614

Abstract

Event study is a research methodology used to analyze market reactions andresponses to certain events. This research uses the object of research in the capitalmarkets of ASEAN countries. The purpose of this research is to analyze thedifference in abnormal returns between before and after the announcement ofCOVID - 19 as a global pandemic by WHO. The population used is the capitalmarket of ASEAN countries using the purposive sampling method as a samplingtechnique and the analysis using the paired samples t-test test for 39 days ofobservation period consisting of 10 days of estimation period and 29 days of eventperiod (14 days before the event). 1 day event date, 14 days after the event). Theresults of this research stated that descriptively there was an abnormal returnbetween before and after the WHO event officially declared COVID-19 as a globalpandemic, then using the paired samples t-test test proved that there was nodifference in abnormal returns before and after the WHO event which officiallydeclared COVID -19 as a global pandemic.
Analisis pengaruh herding behavior dalam memoderasi keputusan investasi saham pada Mahasiswa UPN Veteran Jawa Timur Mumtazah, Muhammad Rizqi; Anwar, Muhadjir
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 5 No. 1 (2022): Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (361.299 KB) | DOI: 10.32670/fairvalue.v5i1.2012

Abstract

The effect of herding behavior in moderating stock investment decisions on UPN Veteran East Java students by using financial literacy and risk tolerance as moderating variables is the aim of this study. By using quantitative methods on students who are members of the IDX Gallery UPN Veterans East Java with a total of 80 students along with decision-making techniques using saturated samples. Partial Least Square technique as a data analysis tool. In this study, researchers used questionnaires to obtain primary data. The results showed that financial literacy had an effect, risk tolerance had no effect on stock investment decisions, and herding behavior significantly moderated financial literacy (X1) and risk tolerance (X2) on stock investment decisions.
Pengaruh Literasi Keuangan Dan Toleransi Risiko Terhadap Keputusan Investasi (Studi Pada Warga Desa Sekapuk Kabupaten Gresik) Rizkyatul Nadhifah; Muhadjir Anwar
E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 2 (2021): Jurnal Ilmiah Ekonomi dan Bisnis
Publisher : STEKOM PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/e-bisnis.v14i2.388

Abstract

This study aims to determine the effect of financial literacy and risk tolerance owned by Sekapuk Village residents of Gresik Regency as investors. The population in this research is the residents of Sekapuk Village, Gresik Regency who become investors in 2020. The sample is 80 respondents with random sampling technique. Data was collected by distributing questionnaires which were then analyzed using SEM with the PLS application. The results of this study indicate that financial literacy has a positive and significant impact on investment decisions for the residents of Sekapuk Village, Gresik Regency. Financial literacy has a positive and significant effect on risk tolerance for residents of Sekapuk Village, Gresik Regency. Risk tolerance has no significant effect on investment decisions for the residents of Sekapuk Village, Gresik Regency. Risk tolerance disable to act as a mediating variable.
Analisis Nilai Perusahaan Property Dan Real Estate Bursa Efek Indonesia LItausiil Rizqi; Muhadjir Anwar
E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Vol 14 No 2 (2021): Jurnal Ilmiah Ekonomi dan Bisnis
Publisher : STEKOM PRESS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/e-bisnis.v14i2.417

Abstract

The firm value can be interpreted as a measure of the success of the firm’s performance in increasing the prosperity of shareholders. The purpose of this study to determine the effect of profitability and capital structure on the firm value and the role of the capital structure as an mediating variable in property and real estate companies listed on the Indonesia Stock Exchange period 2017-2019. The sampling techniques in this study using purposive sampling technique with total sample of 44 companies. The analysis technique used is path analysis. This study finds the results that profitability has a significant positive effect on firm value, profitability has a significant positive on capital structure, capital structure has a non significant effect on firm value, and capital structure is not able to mediate the effect of profitability on firm value of property and real estate.
Analisis Brand Awareness Pada Minuman Kekinian Di Kelurahan Rungkut Kidul: Studi Pada Usaha Minuman Lokal Siti Aisyah Romadhoni; Muhadjir Anwar
Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat Vol. 2 No. 1 (2024): Januari : Pandawa : Pusat Publikasi Hasil Pengabdian Masyarakat
Publisher : Asosiasi Riset Ilmu Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/pandawa.v2i1.492

Abstract

This research aims to analyze the level of brand awareness of contemporary drinks in Rungkut Kidul Village, with a focus on local beverage businesses. The survey method was used to collect data from respondents consisting of contemporary beverage consumers in the area. The variables observed include the level of consumer knowledge of the brand, brand awareness, and their perception of the quality and value of the local drink. Analysis was carried out using a descriptive statistical approach to describe respondent profiles and brand awareness. The results are expected to provide an in-depth understanding of the extent to which these local drinks are known and appreciated in the Rungkut Kidul environment. It is hoped that the findings from this research can provide guidance for local beverage business owners in improving their marketing strategies, as well as contributing to the development of local businesses in the face of increasingly fierce market competition.
How Strategy Orientation Dimensions Affect Travel Agency Performance Anwar, Muhadjir; Evanthi , Ayundha; Purwanto, Eko
Nusantara Science and Technology Proceedings 8th International Seminar of Research Month 2023
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/nstp.2024.4138

Abstract

The current study intends to look at how organizational performance is influenced by the strategy orientation aspects of learning (LO), market orientation (MO), and entrepreneurial orientation (EO) in Indonesian travel agency companies. This study is a descriptive study in terms of the data collection methodology, an applied research study in terms of the intended audience, and a correlation study in terms of the data analysis. All 75 companies that operated in Indonesia's travel industry were included in the research statistical population. Data collection was done using a questionnaire. To test the hypotheses, the partial least square approach was employed. Analysis results indicated that MO mediates the relationship between performance and EO, EO also has a large direct impact on organizational performance, and EO mediates the implication of LO on performance.
THE ANALYSIS OF FINANCIAL LITERACY ON INVESTMENT DECISIONS AMONG WOMEN WORKING IN THE FORMAL SECTOR IN SURABAYA: THE ROLE OF FINANCIAL BEHAVIOR AND RISK TOLERANCE AS MEDIATOR Margono, Rizky Fernanda; Anwar, Muhadjir
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 4 No. 2 (2024): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v4i2.274

Abstract

Investment is one of the many financial decisions individuals make and becomes a means of fulfilling unlimited human needs with limited resources. This research aims to determine the influence of financial literacy on investment decisions with financial behavior and risk tolerance as mediating variables on women who work in the formal sector in Surabaya City. The sample in this research is 160 respondents using a purposive sampling technique, the data collection method uses a questionnaire, and the analysis uses PLS. The research results show that financial literacy positively affects the investment decisions of women who work in the formal sector in Surabaya City. Financial behavior positively mediates the relationship between financial literacy and investment decisions of women who work in the formal sector in Surabaya City. Risk tolerance cannot mediate the relationship between financial literacy and investment decisions of women who work in the formal sector in Surabaya City
Analysis of The Influence of Customer Loyalty to GoFood Products in Indonesia Budianto, Damis Veri; Pertiwi, Tri Kartika; Anwar, Muhadjir
Widya Cipta - Jurnal Sekretari dan Manajemen Vol 7, No 2 (2023): September
Publisher : Universitas Bina Sarana Informatika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31294/widyacipta.v7i2.16211

Abstract

Loyalty is an effort to establish long-term relationships with customers. This study examines the effects of e-service quality and sales promotion on customer loyalty and satisfaction, considering satisfaction as a mediating variable in the context of GoFood products. The main objective of this research is to analyze the causal relationship between the independent variables and the dependent variable with the presence of intervening variables. The primary data source for this study is GoFood application users. Data was collected from a total of 327 customers across Indonesia who are GoFood users. The majority of GoFood customers in the sample are women (61%), have undergraduate education (56%), are students (50%), and have an income ranging from five hundred thousand rupiahs to one million one hundred thousand rupiahs (25%). The results obtained from this study are as follows: First, e-service quality contributes to customer satisfaction. Second, sales promotion contributes to customer satisfaction. Third, customer satisfaction contributes to customer loyalty. Fourth, e-service quality contributes to customer loyalty. Fifth, sales promotion contributes to customer loyalty. Sixth, sales promotion influences customer loyalty through the intermediary variable of satisfaction. Seventh, e-service quality influences customer loyalty through the intermediary variable of satisfaction.
Analisis Peran Financial Literacy Dalam Memoderasi Financial Self-Efficacy, Social Influence Terhadap Intention To Use Cashless Payment Pada Generasi Z Surabaya Ningrum, Khotija Hadi; Anwar, Muhadjir
Management Studies and Entrepreneurship Journal (MSEJ) Vol. 5 No. 2 (2024): Management Studies and Entrepreneurship Journal (MSEJ)
Publisher : Yayasan Pendidikan Riset dan Pengembangan Intelektual (YRPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/msej.v5i2.5653

Abstract

Penurunan minat pada penggunaan cashless payment di Surabaya dipengaruhi oleh beberapa faktor yaitu financial self-efficacy, social influence, dan financial literacy. Mengetahui peran literasi keuangan sebagai variabel moderasi dalam pengaruh efiksasi diri dalam keuangan dan pengaruh sosial terhadap minat menggunakan transaksi non tunai merupakan tujuan dari penelitian ini. Pendekatan penelitian menggunakan metode kuantitatif. Populasi dalam penelitian ini adalah generasi Z di kota Surabaya berusia 17 tahun keatas dengan 100 orang sebagai sampel penelitian yang ditentukan dengan simple random sampling. Data yang digunakan yaitu jenis data primer. Pengolahan data menggunakan analisis jalur dengan bantuan software WarpPls. Berdasarkan hasil penelitian ditemukan bahwa financial self-efficacy berkontribusi dalam peningkatan intention to use cashless payment, social influence tidak berkontribusi dalam peningkatan intention to use cashless payment, financial literacy tidak mampu memoderasi pengaruh financial self-efficacy terhadap intention to use cashless payment, dan financial literacy mampu memoderasi pengaruh social influence terhadap intention to use cashless payment.
Co-Authors Adi, Faisal Rahman Adisari, Alfigo Ahnaf, Ryan Akhmad Fauzi amalutstsani, wulida yusr Amin, Maulana Ferdy Ashshobuur Anissa Hafidza Pristi Annisa Ayu Salsabillah Ardani, Fadila Naura Arief Bachtiar Arkha Kunta Wijaya Trus Hayu Ayundha Evanthi Ayundha Evanthi Ayundha Evanthi Budianto, Damis Veri Cahyaningtyas, Berlin My Anggelita Pramesthi Damayanti, Titik Fanani Delyma Agusti Meitasari Devinta Nur Arumsari Dhani Ichsanuddin Nur Dianita Savitri Anggraeni Dita Wahyu Permata Sari Diyanti, Normalinda Dominikus Aditya Fitriyanto Dwi Kumalasari Eko Purwanto Eko Purwanto Eko Purwanto Eko Purwanto Eko Purwanto Eko Purwanto Ervanto, Khansa Florensa Evanthi , Ayundha Fabian Farandori Fani Khoirotunnisa Fatmala, Nur Indah Fendy Yulianto Firnanda, Ahmad Bima G. Oka Warmana G. Oka Warmana, G. Oka Gendut Sukarno Hanafi, Yogie Dwi Hardi, Ilham Herdiyanti, Azzahra Putri Heryandya, Dinandara Aliya Rahma Hindun, Kiftiah Ida Ayu Putu Sri Widnyani Iftikhar, Rahila Ignatia Martha Hendrati Imelda Fadilah Inola Gravinova Saputri Ira Wikartika Ira Wikartika, Ira Irgie, Rafi Keyko Kineta Endarwantika Khusaini, Imron Nur Kirono, Larasati Putri Laura Geovani Rumahorbo Lia Agustin Lia Agustin Lia Rizqy Wulantari LItausiil Rizqi LItausiil Rizqi Lutfy Ameilia Margono, Rizky Fernanda Maxymillianus Leo Meivira, Dira Muhammad Al Hakim Danurwindo Mumtazah, Muhammad Rizqi Muti'ah, Annisaul Mutiara Cindy Ramadhani Nadila Rizkiwati Ni'mah, Nailatun Ningrum, Khotija Hadi Nio Indra Satata Nirmalasari Nirmalasari Normalinda Diyanti Nur Alifa Misbach Nurhanani, Anjar Dyah Odelia, Evi Maya Orlando, Gerry Hutama Pebriasanty, Neny Dwi Permatasari, Salsabila Ayu Pitaloka, Nabella Rosa Anggun Prasetyo Moelyadi, Iman Puspitasari, Nawar Tri Putri, Nabilah A. Rahmatullah, Rendy Adetya Ramadhani, Novita Eka Aulia Ramadhani Revalasha, Niken Rezza Lutviana Suryahadi Rini, Hesty Prima Rizkiyati, Nelista Rizkyatul Nadhifah Sabda Alam Sahda Zerlinda Sakti Noor Rachmat Ar-Ghaffar Sakti, Angela Tiara Salsabila Ayu Permatasari Salsabillah, Annisa Ayu Shafiria Widyatamaka Shinta Arianti Shinta Arianti Sisilia Suci Yunitasari Suci Yunitasari Siti Aisyah Romadhoni Soetomo, Noro Garudomurti Sugeng Purwanto Tiara Indah Febiyanti Titik Fanani Damayanti Tri Kartika Pertiwi Wiwik Handayani Wulandari, Puput Yustiawan, Arealdo Robiq Zeny Amanda Eman Ratu Zumrotul Fitriyah