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All Journal MATRIK: JURNAL MANAJEMEN, STRATEGI BISNIS, DAN KEWIRAUSAHAAN Jurnal Pariwisata Pesona Kinerja JOURNAL OF INDONESIAN ISLAM Journal of Economics, Business, & Accountancy Ventura Jurnal Hospitality dan Manajemen Jasa Gadjah Mada International Journal of Business MIX : Jurnal Ilmiah Manajemen Jurnal Pendidikan Kimia Universitas Riau Jurnal Manajemen Indonesia Jurnal Ilmiah Pariwisata SRIWIJAYA INTERNATIONAL JOURNAL OF DYNAMIC ECONOMICS AND BUSINESS Jurnal Administrasi dan Manajemen Pendidikan Jurnal Manajemen Pemasaran International Journal of Supply Chain Management Share : Journal of Service Learning Petra International journal of Business Studies (IJBS) Jurnal Leverage, Engagement, Empowerment of Community (LeECOM) JAMP : Jurnal Administrasi dan Manajemen Pendidikan Jurnal Manajemen Perhotelan International Journal of Financial and Investment Studies
Serli Wijaya
Program Manajemen Perhotelan, Fakultas Ekonomi Universitas Kristen Petra
Religion Arts Humanities Chemistry Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Social Sciences Transportation Other

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THE EFFECT OF PERCEIVED RISK, SUBJECTIVE NORM, BRAND REPUTATION ON THE ATTITUDE AND THE INTENTION TO USE DIGITAL BANK SERVICES IN INDONESIA Hartono, Nicholas Bram Yoevanto; Jaolis, Ferry; Wijaya, Serli
International Journal of Financial and Investment Studies (IJFIS) Vol 4 No 1 (2023): APRIL 2023
Publisher : Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/ijfis.4.1.1-8

Abstract

The penetration of internet use in the world and in Indonesia has increased quite significantly in the last five years. This growth has been supported by a number of factors forming positive attitudes (the attitude toward using digital banks) and driving the intentions to adopt digital banking services (the intention to use digital banks), such as perceived risk, brand reputation, and subjective norms. Samples were purposively selected in the age range of 25-76 and the responses to the self-administered questionnaire were processed using SEM-PLS. The results of the research demonstrate that only subjective norms are able to substantially alter the attitude toward and the intentions toward using digital banks. Attitude toward using a digital bank is a key process that partially explains the influence of brand reputation and subjective norms on the intention to use a digital bank.
MARKET SEGMENTATION FOR QURBAN DONORS OF ZAKAT AMIL INSTITUTION Muslim, Imam; Wijaya, Serli; Jaolis, Ferry
JOURNAL OF INDONESIAN ISLAM Vol 17, No 2 (2023)
Publisher : State Islamic University (UIN) of Sunan Ampel Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15642/JIIS.2023.17.2.403-422

Abstract

Despite the increasing number of zakat amil institutions in Indonesia in the past few years, many lack market segmentation-oriented efforts in serving the donor members. Marketing tactics and programs are often designed general, believing that every member would respond the same to ‘one for all’ programs. This research aimed to conduct market segmentation for qurban donors with the Theory of Planned Behavior (TPB) as the underpinning theory. A survey of 464 members of Baitul Maal Hidayatullah National Zakat Amil Institute (BMH) Surabaya was performed. Employing cluster analysis statistical technique, this study identified four distinct qurban donor segments, namely: 1) Aqliyah segment with 2%; 2) Ihsaniyah segment with 28%; 3) Insaniyah segment with 54% and 4) Ubudiyah segment with 16%. This result shows that religious is not the only motive of offering sacrifice. In fact, insaniyah which refers to solidarity is the most prevalent motive.
Pengaruh Transformational Leadership terhadap Teacher Performance Pada Sekolah Kristen dengan School Climate Sebagai Variabel Mediasi Irawan, Agathon Charis; Wijaya, Serli; Jaolis, Ferry
JAMP : Jurnal Administrasi dan Manajemen Pendidikan Vol 7, No 3 (2024): Volume 7 No 3 September 2024
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um027v7i12024p122

Abstract

Abstract: The purpose of this research is to examine the impact of Transformational Leadership and School Climate on Teacher Performance. The survey was conducted on teachers from five Christian high schools located in Surabaya and Sidoarjo. The sample was selected by convenience where as many as 103 teachers were willing to participate in the survey conducted. Using the SEM-PLS statistical technique to process the collected primary data, the results showed that transformational leadership had a direct, positive and significant effect on school climate but had no significant effect on teacher performance. Furthermore, school climate has a direct, positive and significant effect on teacher performance. What's interesting is that transformational leadership has a positive and significant effect on teacher performance when mediated by school climate. Thus, school climate is a perfect mediating variable in which transformational leadership applied by school leaders will have a significant effect on teacher performance only when the school climate is also considered positive.Keywords: transformational leadership, school climate, teacher performanceAbstrak: Tujuan dari penelitian ini adalah untuk mengetahui pengaruh Transformational Leadership dan School Climate terhadap Teacher Performance. Survei dilakukan kepada para guru dari lima SMA Kristen yang terletak di Surabaya dan Sidoarjo. Sampel dipilih secara convenience dimana sebanyak 103 guru yang sedia berpartisipasi dalam survei yang dilakukan. Menggunakan teknik statistik SEM-PLS untuk mengolah data primer yang terkumpul, hasil penelitian menunjukkan bahwa transformational leadership secara langsung, berpengaruh positif dan signifikan terhadap school climate namun tidak berpengaruh signifikan terhadap teacher performance. Selanjutnya, school climate secara langsung, berpengaruh positif dan signifikan terhadap teacher performance. Yang menarik adalah transformational leadership berpengaruh positif dan signifikan terhadap teacher performance ketika dimediasi oleh school climate. Dengan demikian, school climate merupakan variabel mediasi sempurna dimana kepemimpinan transformational yang diterapkan oleh pimpinan sekolah akan signifikan pengaruhnya terhadap kinerja guru hanya ketika iklim sekolah dinilai juga ikut positif.Kata kunci: transformational leadership, school climate, teacher performance
PENGARUH MODEL PROJECT BASED LEARNING TERHADAP HASIL BELAJAR SISWA KELAS XI PADA MATERI KOLOID DI SMAN 2 MEDAN Wijaya, Serli; Eddiyanto, Eddiyanto; Derita Munte, Sitti Darna
Jurnal Pendidikan Kimia Universitas Riau Vol 9, No 1 (2024)
Publisher : Fakultas Keguruan dan Ilmu Pendidikan (FKIP), Universitas Riau (UNRI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33578/jpk-unri.v9i1.7920

Abstract

Penelitian ini bertujuan untuk mengetahui apakah hasil belajar siswa yang diajarkan dengan model Project Based Learning lebih tinggi daripada hasil belajar siswa yang diajarkan dengan model kovensional. Jenis penelitian ini adalah penelitian eksperimen semu dengan desain pretest-posttest control group design. Populasi pada penelitian ini yaitu kelas XI IPA SMA Negeri 2 Medan. Pemilihan sampel dilakukan dengan teknik purposive sampling. Sampel dari penelitian adalah kelas XI IPA 2 sebagai kelas eksperimen dan kelas XI IPA 4 sebagai kelas kontrol. Kelas eksperimen diberikan perlakuan yaitu pembelajaran kimia dengan menggunakan model pembelajaran Project Based Learning(PjBL), sedangkan kelas kontrol menggunakan model pembelajaran konvensional. Teknik pengumpulan data dilakukan dengan observasi dan tes kemampuan awal siswa. Analisis data penelitian ini menggunakan pengujian Independent T-Test dengan α = 0,05 diperoleh nilai thitung sebesar 7,21 dan ttabel sebesar 2,71 (Ha diterima). Penelitian ini menunjukkan bahwa hasil belajar siswa yang diajarkan dengan model PjBL lebih tinggi daripada hasil belajar siswa yang diajarkan dengan model konvensional. Hal ini berarti model Project Based Learning memberikan hasil belajar yang lebih baik dibandingkan model konvensional.
Pengaruh Transformational Leadership terhadap Teacher Performance Pada Sekolah Kristen dengan School Climate Sebagai Variabel Mediasi Irawan, Agathon Charis; Wijaya, Serli; Jaolis, Ferry
JAMP : Jurnal Administrasi dan Manajemen Pendidikan Vol 7, No 3 (2024): Volume 7 No 3 September 2024
Publisher : Universitas Negeri Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17977/um027v7i12024p122

Abstract

Abstract: The purpose of this research is to examine the impact of Transformational Leadership and School Climate on Teacher Performance. The survey was conducted on teachers from five Christian high schools located in Surabaya and Sidoarjo. The sample was selected by convenience where as many as 103 teachers were willing to participate in the survey conducted. Using the SEM-PLS statistical technique to process the collected primary data, the results showed that transformational leadership had a direct, positive and significant effect on school climate but had no significant effect on teacher performance. Furthermore, school climate has a direct, positive and significant effect on teacher performance. What's interesting is that transformational leadership has a positive and significant effect on teacher performance when mediated by school climate. Thus, school climate is a perfect mediating variable in which transformational leadership applied by school leaders will have a significant effect on teacher performance only when the school climate is also considered positive.Keywords: transformational leadership, school climate, teacher performanceAbstrak: Tujuan dari penelitian ini adalah untuk mengetahui pengaruh Transformational Leadership dan School Climate terhadap Teacher Performance. Survei dilakukan kepada para guru dari lima SMA Kristen yang terletak di Surabaya dan Sidoarjo. Sampel dipilih secara convenience dimana sebanyak 103 guru yang sedia berpartisipasi dalam survei yang dilakukan. Menggunakan teknik statistik SEM-PLS untuk mengolah data primer yang terkumpul, hasil penelitian menunjukkan bahwa transformational leadership secara langsung, berpengaruh positif dan signifikan terhadap school climate namun tidak berpengaruh signifikan terhadap teacher performance. Selanjutnya, school climate secara langsung, berpengaruh positif dan signifikan terhadap teacher performance. Yang menarik adalah transformational leadership berpengaruh positif dan signifikan terhadap teacher performance ketika dimediasi oleh school climate. Dengan demikian, school climate merupakan variabel mediasi sempurna dimana kepemimpinan transformational yang diterapkan oleh pimpinan sekolah akan signifikan pengaruhnya terhadap kinerja guru hanya ketika iklim sekolah dinilai juga ikut positif.Kata kunci: transformational leadership, school climate, teacher performance
PENGARUH ATRIBUT SOSIAL BUDAYA TERHADAP VIVID MEMORY DAN NIAT BERPERILAKU WISATAWAN MANCANEGARA DI KOTA YOGYAKARTA DAN SURABAYA Putra, Calvin Gwiantara; Hododjoyo, Rivaldi Fernando; Wijaya, Serli; Jokom, Regina
Jurnal Manajemen Pemasaran Vol. 19 No. 1 (2025): APRIL 2025
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/pemasaran.19.1.72-84

Abstract

Penelitian ini bertujuan untuk mengukur pengaruh pengalaman sustainable tourism khususnya pada aspek sosial budaya terhadap vivid memory yang nantinya akan memengaruhi niat berperilaku dari para wisatawan mancanegara yang sedang dan telah berwisata ke Yogyakarta dan Surabaya. Penelitian ini menganalisa data dari 262 responden yang valid, yang merupakan wisatawan mancanegara yang sedang maupun pernah berkunjung ke Yogyakarta dan Surabaya, menggunakan teknik analisa data Partial Least Square (PLS). Hasil penelitian menunjukkan adanya pengaruh positif dan signifikan dari variabel sosial budaya terkait pariwisata berkelanjutan terhadap niat berperilaku, dengan Vivid memory sebagai mediator. Implikasinya, hasil penelitian ini dapat menjadi dasar dalam merumuskan kebijakan dan strategi yang lebih efektif untuk mempromosikan pariwisata berkelanjutan di Indonesia.
Slow Fashion Orientation and Consumer Attitude on Purchase Intention and Will-ingness to Pay a Premium Price Tiffany, Tiffany; Wijaya, Serli; Jaolis, Ferry
Petra International Journal of Business Studies Vol. 8 No. 1 (2025): JUNE 2025
Publisher : Master of Management, School of Business and Management, Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/petraijbs.8.1.119-130

Abstract

The rapid growth of the global fashion industry has made it the world’s third highest contributor to waste and pollution. In recent years, the slow-fashion movement has been oriented towards sustainability issues to reduce the negative impact of fast fashion. This study aims to analyze the effect of Slow-Fashion Orientation (SFO) on Attitude, Purchase Intention, and Willingness to Pay Premium. Primary data collection was conducted through a survey of 251 respondents spread across various regions of Indonesia through purposive sampling using the Populix research panel service. The results showed that slow-fashion orientation (SFO) has a direct and significant effect on Attitude, Purchase Intention, and respondents' willingness to pay more for slow-fashion products (Willingness To Pay Premium). Attitude, directly and as a mediator, is proven to significantly influence Purchase Intention, and respondents' willingness to pay more for slow-fashion products (willingness to pay premium).
Membangun Identitas Jenama Produk Wastra Alami Pokmas Wastra Sejahtera Jombang Prihadi, Johanes Yudi; Wijaya, Serli; Yuliana, Oviliani Yenty; Kristianto, David
Share: Journal of Service Learning Vol. 11 No. 2 (2025): AUGUST 2025
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.9744/share.11.2.91-102

Abstract

Kelompok Masyarakat (POKMAS) Wastra Sejahtera, suatu komunitas pengrajin tenun alami di Desa Mojotrisno, Kabupaten Jombang, menghadapi kendala signifikan dalam memasarkan produknya. Pemasaran tradisional yang selama ini dilakukan belum mampu menjangkau pasar yang lebih luas, mengakibatkan penumpukan produk yang berdampak pada keberlangsungan usaha para pengrajin. Untuk mengatasi permasalahan tersebut, proyek abdimas dirancang dengan tujuan meningkatkan kinerja penjualan melalui pemanfaatan potensi pemasaran digital, khususnya media sosial seperti Instagram dan Tiktok. Metode pelaksanaan proyek meliputi lima tahap, yaitu persiapan dan analisa kompetitor, rekomendasi indentitas jenama, pembuatan indentitas jenama dan media sosial, pelatihan, dan evaluasi. Hasil proyek abdimas menunjukan bahwa POKMAS Wastra Sejahtera berhasil memperoleh pemahaman yang lebih mendalam mengenai pentingnya membangun identitas jenama pada era digital. Para anggota komunitas menyadari bahwa indentitas jenama tidak hanya sekedar logo atau nama, tetapi merupakan representasi dari nilai-nilai, karakter, dan keunikan produk tenun. Mereka telah memperoleh pengetahuan dan keterampilan yang diperlukan untuk melaksanakan strategi pemasaran digital secara mandiri, memahami cara merancang konten yang menarik, berinteraksi dengan audiens, serta mengukur kinerja kampanye pemasaran yang telah dilakukan. Proyek abdimas ini juga memberikan dampak jangka panjang bagi keberlangsungan dan perkembangan POKMAS Wastra Sejahtera. Pelaksanaan kegiatan abdimas selajutnya hendaknya berfokus pada pengembangan modul pelatihan yang lebih interaktif dan berbasis praktik. Selain itu, perlu dilakukan pendampingan secara intensif bagi peserta yang mengalami kesulitan dalam mengoperasikan alat-alat digital.
Co-Authors Agung Harianto Amelia Jessika Halim Andi Setiawan Abadi Andilas, Devi Destiani Andreas Sulistio Andrew Teguh Santoso Angelina Alice Laurance Anik Juniwati Anik Juniwati Anita Setyawati Arie Viriawan Ruse Astrid Livia Bernadette Thalia Tjahjowidodo Ch Priscillia Alvionita Ch Priscillia Alvionita, Ch Priscillia Chandra, Gunawan Adi Cristian Alianto Darren Nathaniel Chandra David Kristianto, David Deborah C Widjaja Deborah C. Widjaja Derita Munte, Sitti Darna Devi Destiani Andilas Devie Devie Devie Devie Eddiyanto Eddiyanto Elra Angelina Endah Kartika Sari Eunike Novia Waworuntu Evelyn Devina Teguh Evelyn Devina Teguh Febrie Gerungan Felicia Gunawan Ferrensya Amelinda Ferry Jaolis Ferry Jie, Ferry Filincia Sharon Frederica Angelina Theofila Gabriella Griseldis Gladys Gladys Gladys, Gladys Hartono, Nicholas Bram Yoevanto Hatane Semuel Hododjoyo, Rivaldi Fernando Ika Agustin Ika Agustin, Ika Imanuel Anugerah APRP Imanuel Anugerah APRP, Imanuel Anugerah Irawan, Agathon Charis Ivan Budi Suryono Jaolis, Ferry Jaolis, Ferry Jeanny Angela Jimmy Sutanto Jonathan Hartanto Karina Leliga Kevin Ko Ledy Meilinda Livia, Astrid Margaretha Felicia Thung Maya Widjaja Melanie Claudia Michelia Tansi Michelle Adellaine Monika Kristanti Muslim, Imam Novia Caroline Ogi Dhaneswari Daraninggar Oviliani Y. Yuliana Oviliani Yenty Yuliana Pinardi Darsono Prihadi, Johanes Yudi Priscillia Alvionita Chandra Putra, Calvin Gwiantara Regina Jokom Reyner Gondokesumo Rudy Setiawan Rudy Setiawan Santoso, Ruben Wahyu Sari, Endah Kartika Sellyna Wardhani Sellyna Wardhani, Sellyna Sharen Marcella Shirleen Gianina Sienny Thio Stanislaus Kenny Notoprasetio Stanislaus Kenny Notoprasetio Stanley Utomo Lesmono Stephanie Hermawan Telim T Frederica Angelina T Frederica Angelina, T Frederica Tansi, Michelia Tessa L.L Winargo Tessa L.L Winargo, Tessa L.L Theresia Santika Khumarga Thomas Santoso Thomas Santoso Tiffany, Tiffany Valent Ko Vanessa Christina Natalia Victorya Jap Vido Iskandar Widjaja, Deborah C Widjaja, Deborah C. Widjaja, Stefanus Dimas Yoel Jemi Echarystio Yoel Jemi Echarystio Yoel Wibowo Yulius Andrian Sugiarto Yulius Andrian Sugiarto, Yulius Andrian