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All Journal Foristek JURNAL ADMINISTRASI PUBLIK Al-Hikmah TARBAWI: Jurnal Pendidikan Agama Islam Jurnal IPTEK-KOM (Jurnal Ilmu Pengetahuan dan Teknologi Komunikasi) Jurnal Sains Matematika dan Statistika FIKRI : Jurnal Kajian Agama, Sosial dan Budaya RACIC : Rab Construction Research Jurnal Akuntansi Aktual INOVTEK POLBENG J-MAS (Jurnal Manajemen dan Sains) Distribusi Jurnal Ilmiah Ilmu Ushuluddin Journal of English Teaching, Applied Linguistics and Literatures (JETALL) Jurnal STIE Semarang (Edisi Elektronik) Jurnal Penelitian Enjiniring Fakultas Teknik Unhas International Journal of Marine Engineering Innovation and Research Jurnal Ilmu Manajemen Profitability Proceeding International Seminar of Islamic Studies Shautuna: Jurnal Ilmiah Mahasiswa Perbandingan Mazhab KOMUNIKATA57 ADIBA: Journal of Education Jurnal Penelitian Rumpun Ilmu Teknik Wawasan : Jurnal Ilmu Manajemen, Ekonomi dan Kewirausahaan Harmoni: Jurnal Ilmu Komunikasi Dan Sosial Jurnal Riset Manajemen Birokrasi: Jurnal Ilmu Hukum dan Tata Negara Jurnal Sadewa: Publikasi Ilmu Pendidikan, Pembelajaran dan Ilmu Sosial Jurnal Bimbingan dan Konseling Pendidikan Islam JIM: Jurnal Ilmiah Mahasiswa Pendidikan Sejarah Eksekusi: Jurnal Ilmu Hukum dan Administrasi Negara Master Manajemen Jurnal Intelek Dan Cendikiawan Nusantara Presidensial: Jurnal Hukum, Administrasi Negara, Dan Kebijakan Publik Jupiter: Publikasi Ilmu Keteknikan Industri, Teknik Elektro dan Informatika Parlementer : Jurnal Studi Hukum Dan Administrasi Publik Jurnal Integrasi Manajemen Pendidikan
Alamsyah Alamsyah
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Journal : Master Manajemen

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Peran Public Relations dalam Mengatasi Manajemen Krisis: Studi Kasus Public Relations Officer Lion Air Group Ignes Ambarwati; Mochammad Mirza; Ari Suseno; Alamsyah Alamsyah
Master Manajemen Vol. 2 No. 1 (2024): Master Manajemen
Publisher : Fakultas Ekonomi & Bisnis, Universitas Nusa Nipa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59603/masman.v2i1.256

Abstract

PT. Lion Mentari Airlines (Lion Air) was founded on November 15 1999 and began operations on June 30 2000. By serving flight routes from Jakarta to Pontianak using Boeing 737-200 type aircraft. Lion Air has a philosophy that consumers are truly sovereign (consumer sovereignty) with the slogan "We make people fly". On one of the social media platforms which is currently in the spotlight for the wider community, namely Tiktok, there is a report that has attracted the attention of netizens about the derailment of one of the planes from the Batik Air airline, which is a subsidiary of the Lion Group, the Jakarta - Yogyakarta flight, which occurred at the airport. Adisujipto Yogyakarta. The method used in this research is the qualitative case studies research method. This research was carried out using 2 techniques, the first was collecting data by observing the phenomenon of events that occurred on social media, and the second was by conducting direct interview techniques with related sources. You can find out how alert the Lion Air Group public relations officer is in dealing with issues and problems developing in society to anticipate crises that occur in the company or airline. Writing the conclusion is the final part of the research paper which contains a common picture and ties it into the initial research. Writing a conclusion involves having to give a very brief description of the results, although you don't need to go into too much detail in the presentation.
Co-Authors Abdul Azis Abrari Noor Hasmi Achmad Noerkhaerin Putra Aditya Dwi Raja Kamansastra Ajeng Ayu Maike Alfiana Utama Alhadi Alhadi Ali Fahmi Alif Kautsar Amalia Ika Wulandari Amalia Ika Wulandari Amran Amran Amrul Mukminin Andi Baso Ishak Anita Rahmayani Apriliano Chandra Diva ARDIANSYAH ARDIANSYAH Ari Suseno Arimby Palera Armin Darmawan Ayuna Noor aini Baiq Nurul Suryawati Bilqisti Bilqisti Budy Wiryawan Chrissando Mayort Sailana Davy Anggreana Dedy Sugianto Deva Adelya Prestanty Didik Aribowo Dzikri Nirwana Endar Pituringsih Erfandi Erfandi Etik Winarni Evi Faura Lutfia Fithal Amin Habib Shulton Asnawi Husaini Ibrahim Ignasius Hendrasmo Ignes Ambarwati Ilham Akbar Darmawan Irfan Noor Irwan Syah Irwansyah Irwansyah jam'ah jam'ah Juanda Heri Kinanti Risang Ayu Lely Novia M. Anwar Nawawi M. Uswah Pawara Marganta P. R. Lubis Maulana Maulana Mega Nugraha Mery Subito Mery Yanti Mochammad Mirza Muftihaturrahmah Burhamzah Muhammad Budi Prasetyo Mulya Hapenny Mustika Mustika Mustofa Abi Hamid Norhidayani Norhidayani Poltak Leonardo Sitinjak Puluhulawa, Indriyani Qadriansyah Qadriansyah Rahma Yudi Astuti, Rahma Yudi Rahmat Rifai Lubis Rajiah Rusydi Ratna Wulandari Riko Prayudi Septa Ristasari Ristasari Rizana Fauzi, Rizana rozi rozi Rustina Rustina saenal saenal Sagaf S. Pettalongi Samsu Dlukha N Sandi Pratama Sani Noviani Selviana Selviana Siti Aisyah Hidayati Siti Mahmudah Suardi Suardi Sunarto Sunarto Susianti andi Syamsul Bahri Syarifah Fatimah Tan Suryani Sollu Taufik Hidayat Taufik Hidayat Thahir Maloko Thorikul Huda Tika Aryana Wibisono Wartono Yolanda Sari Zainal Abidin