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All Journal Jurnal Litbang Industri JOURNAL OF INDUSTRIAL AND MANUFACTURE ENGINEERING Abdimas Talenta : Jurnal Pengabdian Kepada Masyarakat Journal of Economic, Bussines and Accounting (COSTING) EKONOMIS : Journal of Economics and Business Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan CANTILEVER Value: Jurnal Manajemen dan Akuntansi Jurnal Sistem Teknik Industri SIGMA TEKNIKA Quantitative Economics and Management Studies International Journal on Social Science, Economics and Art Journal La Multiapp International Journal of Educational Review, Law And Social Sciences (IJERLAS) Multidiciplinary Output Research for Actual and International Issue (Morfai Journal) International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) International Journal of Science and Society (IJSOC) Jurnal Litbang Industri Journal of Accounting and Finance Management (JAFM) Asian Journal of Management Analytics Formosa Journal of Computer and Information Science Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Accounting Research, Utility Finance and Digital Assets (JARUDA) Majapahit Journal of Islamic Finance dan Management Majapahit Journal of Islamic Finance dan Management
Meilita Tryana Sembiring, Meilita Tryana
Departemen Teknik Industri, Fakultas Teknik, Universitas Sumatera Utara
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Business strategy formulation using quantitative strategic planning matrix on PT PPSU (Perseroda) Yunir, Refli; Sembiring, Meilita Tryana; Nazaruddin, Nazaruddin
International Journal on Social Science, Economics and Art Vol. 14 No. 1 (2024): May: Social Science, Economics
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/ijosea.v14i1.512

Abstract

The good performance of the PT PPSU company can have a positive impact on the revenue of the Sumatra Utara region. The management continues to strive for improvements in financial and non-financial performance. One of the efforts is through strategizing.  The researcher intends to analyze the formulation of alternative strategies in the company using the Quantitative Strategic Planning Matrix (QSPM). The location of this research is in Medan City, Sumatra Utara Province. The informants in this study were determined purposively. The data used are primary data collected during the survey and secondary data documented from various credible sources. Factual conditions are analyzed descriptively while strategy formulation is analyzed using SWOT and QSPM. The results of the analysis of the company's internal and external factors found four company strengths, three weaknesses, six opportunities and three threats. The use of the SWOT matrix finds nine alternative strategies, and by using the QSPM method obtained a sequence of priority strategies that the company can do. Priority strategies one and three are aggressive/expansion strategies. While the second priority strategy is a diversification strategy.
THE EFFECT OF JOB SATISFACTION ON EMPLOYEE PERFORMANCE THROUGH ORGANIZATIONAL CITIZENSHIP BEHAVIOR: A STUDY AT PERUMDA TIRTANADI HEAD OFFICE OF NORTH SUMATRA Nia Luthfiana Marina; Prihatin Lumbanraja; Meilita Tryana Sembiring
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 3 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i3.4195

Abstract

This study examines the influence of job satisfaction on employee performance, with Organizational Citizenship Behavior (OCB) as a mediating variable, in Perusahaan Umum Daerah (Perumda) Tirtanadi, North Sumatra. Using a quantitative approach, data were collected from 100 employees selected through purposive sampling. The data were analyzed using path analysis with the SmartPLS application. The results reveal that job satisfaction has a significant positive effect on OCB (path coefficient β = 0.627; p < 0.001) and on employee performance (β = 0.360; p < 0.01). Furthermore, OCB significantly influences employee performance (β = 0.479; p < 0.001). The indirect effect of job satisfaction on performance through OCB (β = 0.300) is greater than the direct effect, confirming OCB’s role as a mediating variable. This suggests that employees who are more satisfied with their jobs are more likely to exhibit positive voluntary behaviors that contribute to higher performance levels. The findings align with Social Exchange Theory, which posits that positive treatment by the organization encourages employees to reciprocate with constructive behaviors. Herzberg’s Two-Factor Theory also supports the view that both hygiene and motivational factors influence satisfaction, which in turn fosters improved work outcomes. This study highlights the strategic importance of enhancing job satisfaction and promoting OCB to improve performance in public service organizations. Future research should consider incorporating moderating variables such as leadership style, organizational commitment, or work culture, and employing longitudinal designs to validate the causal pathways.
THE INFLUENCE OF TRAINING NEEDS ASSESSMENT, TRAINING DESIGN, TRAINING DELIVERY STYLE, AND TRAINING EVALUATION ON EMPLOYEE PERFORMANCE AT PERUMDA TIRTANADI Dedy Widarta; Rulianda Purnomo Wibowo; Meilita Tryana Sembiring
Multidiciplinary Output Research For Actual and International Issue (MORFAI) Vol. 5 No. 5 (2025): Multidiciplinary Output Research For Actual and International Issue
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/morfai.v5i5.4394

Abstract

This study aims to analyze the effect of training on employee performance at Perumda Tirtanadi, a regional-owned company engaged in public water services in North Sumatra. The research applies a quantitative associative approach to examine the influence of four key dimensions of training training needs assessment, training design, training delivery style, and training evaluation on employee performance. Data were collected through questionnaires distributed to employees across several divisions of Perumda Tirtanadi and analyzed using multiple linear regression with SPSS. The results show that training has a significant positive effect on employee performance, both partially and simultaneously. Each dimension of training contributes differently, with training design and training evaluation showing the strongest influence. These findings indicate that a systematic and well-evaluated training program can enhance employees’ competence, productivity, and service quality. The study emphasizes the importance of continuous human resource development and provides practical recommendations for improving the effectiveness of training programs within public sector organizations.
Design of an Integrated Order Acceptance System in a Palm Oil Machine Component Company: Case Study Maharani . S, Anggi; Juliza Hidayati; Meilita Tryana Sembiring
Journal La Multiapp Vol. 7 No. 1 (2026): Journal La Multiapp
Publisher : Newinera Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37899/journallamultiapp.v7i1.2918

Abstract

As demand increases, companies need information systems capable of providing accurate, real-time, and integrated data. However, observations show that ongoing business processes are still carried out manually, such as communicating orders via WhatsApp , manually recording purchase orders (POs), and creating invoices that are not centrally documented. This condition results in various problems, including lost PO documents, duplicate transaction notes, data desynchronization between departments, and delays in order processing. Research This aim for analyzing business processes moment this (as-is) and designing business processes more (to-be) proposals effective and efficient through implementation system Odoo-based Enterprise Resource Planning (ERP). The research method used is descriptive research with data collection techniques in the form of observation and interviews. Analysis was conducted to identify non-value-added activities and system requirements that are appropriate to the company's operational conditions. The results of the study indicate that manual processes cause an average of 11% data accuracy errors per year, reduce operational efficiency, and hinder coordination between departments. The proposed Odoo-based ERP system design is able to integrate sales, purchasing, production, and finance processes so that data flow is automated, consistent, and there is no repetitive recording. This system model has been proven to support increased data accuracy, reduce data duplication, and provide faster and more accurate information for decision-making.
ANALISIS IMPLEMENTASI PENGADAAN BARANG DAN JASA MELALUI ELECTRONIC PROCUREMENT DI PT. ANGKASA PURA AVIASI Simarangkir, Theresia Devi Selviana; Sembiring, Meilita Tryana; Nazaruddin, Nazaruddin
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/b5cqm217

Abstract

Penelitian ini bertujuan untuk menganalisis pelaksanaan pengadaan barang dan jasa melalui electronic procurement (e-procurement) di PT Angkasa Pura Aviasi dengan menggunakan metode Importance Performance Analysis (IPA). Jenis penelitian ini adalah deskriptif kuantitatif yang berfokus pada analisis tingkat kepentingan (importance) dan kinerja (performance) untuk menentukan aspek-aspek yang perlu ditingkatkan dalam sistem e-procurement. Populasi penelitian mencakup pihak internal perusahaan yang terlibat dalam proses pengadaan serta penyedia barang/jasa eksternal yang terdaftar dalam sistem e-procurement. Teknik pengambilan sampel menggunakan sampling jenuh untuk pihak internal dan simple random sampling sebesar 10% dari total penyedia aktif untuk pihak eksternal. Data dikumpulkan melalui wawancara, observasi, dan kuesioner berbasis skala Likert, kemudian dianalisis secara kuantitatif deskriptif dengan metode IPA melalui tahapan editing, coding, tabulating, dan scoring. Hasil penelitian menunjukkan bahwa implementasi e-procurement telah berjalan baik namun masih memerlukan peningkatan di beberapa aspek. Dari segi efisiensi, sistem belum sepenuhnya terotomasi karena masih adanya proses manual yang menghambat kecepatan. Aspek efektivitas menunjukkan perlunya peningkatan kompetensi SDM dan keandalan sistem TI. Aspek kompetitif perlu diperkuat dengan memperluas partisipasi vendor, terutama dari UMKM. Transparansi dan keadilan telah berjalan baik, namun masih diperlukan penguatan kanal pelaporan publik dan komunikasi hasil evaluasi. Sementara itu, aspek akuntabilitas menunjukkan perlunya integrasi penilaian kinerja vendor dan sistem audit digital. Secara keseluruhan, e-procurement di PT Angkasa Pura Aviasi telah mendukung prinsip pengadaan yang efisien, efektif, kompetitif, transparan, adil dan wajar  dan akuntabel, namun peningkatan digitalisasi dan tata kelola diperlukan untuk mencapai kinerja optimal.
ANALISIS IMPLEMENTASI KEBIJAKAN NATIONAL LOGISTIC ECOSYSTEM (NLE) DI TERMINAL KARGO BANDAR UDARA INTERNASIONAL KUALANAMU DALAM MENINGKATKAN DAYA SAING LOGISTIK NASIONAL Purba, Accun; Nazaruddin, Nazaruddin; Sembiring, Meilita Tryana
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/452ght09

Abstract

Penelitian ini bertujuan untuk menganalisis implementasi kebijakan National Logistic Ecosystem (NLE) di Terminal Kargo Bandar Udara Internasional Kualanamu dalam meningkatkan daya saing logistik nasional. Jenis penelitian yang digunakan adalah penelitian kuantitatif dengan metode IPA (Importance Performance Analysis). Populasi penelitian ini adalah seluruh pelaku/logistic stakeholders yang terlibat langsung dalam operasional dan pemanfaatan Terminal Kargo Bandar Udara Internasional Kualanamu terkait implementasi kebijakan National Logistic Ecosystem (NLE) sebanyak 218 orang. Metode Sampling yang digunakan dalam penelitian ini adalah probability sampling dengan menggunakan rumus Slovin maka sampel dalam penelitian ini adalah sebanyak 141 orang. Teknik analisis data yang digunakan dalam penelitian ini adalah uji instrumen (validitas dan reabilitas), analisis statistik deskriptif dan IPA (Importance Performance Analysis). Hasil penelitian menunjukkan bahwa pada kuadran I terdapat 12 atribut yang harus ditangani/ditingkatkan, pada kuadran II memiliki 3 atribut yang berarti kinerjanya harus di pertahankan. Sedangkan kuadran III memililki 2 atribut yang berarti dapat ditangani jangka panjang. Dan pada kuadran IV memiliki 13 atribut yang berarti berlebihan kinerjanya dan tidak menjadi prioritas utama.
ANALISIS STRATEGI PEMENUHAN KOMPETENSI SUMBER DAYA MANUSIA DI PT ANGKASA PURA AVIASI BANDAR UDARA INTERNASIONAL KUALANAMU Siregar, Try Utama Budi; Nazaruddin, Nazaruddin; Sembiring, Meilita Tryana
Journal of Economic, Bussines and Accounting (COSTING) Vol. 8 No. 6 (2025): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/dxk88p05

Abstract

Penelitian ini bertujuan untuk menganalisis strategi pemenuhan kompetensi sumber daya manusia (SDM) di PT Angkasa Pura Aviasi, Bandar Udara Internasional Kualanamu, guna mendukung transformasi organisasi dan pencapaian standar bandara kelas dunia. Penelitian ini fokus pada identifikasi kesenjangan kompetensi, pemetaan kompetensi terhadap enam Key Success Factors (KSF) perusahaan, serta penyusunan roadmap strategis pengembangan kapabilitas SDM. Metode penelitian yang digunakan adalah pendekatan kualitatif dengan pengumpulan data melalui wawancara mendalam dengan informan kunci dari divisi Human Capital, observasi lapangan, dan studi dokumentasi. Analisis dilakukan menggunakan beberapa kerangka kerja, termasuk RBV–VRIO, KSAO, dan BANI, untuk menilai nilai, kelangkaan, kesulitan ditiru, serta integrasi organisasi dari kompetensi SDM, sekaligus mengevaluasi keselarasan kapabilitas SDM dengan dinamika industri aviasi yang kompleks. Hasil penelitian menunjukkan bahwa kompetensi operasional SDM, seperti keselamatan, pelayanan, dan operasional bandara, telah terbentuk dengan baik. Namun, kompetensi strategis, termasuk kepemimpinan digital, business acumen, orientasi strategis, dan kolaborasi lintas fungsi, masih berada pada tingkat yang belum optimal. Kesenjangan paling signifikan terdapat pada KSF Technology & Digital Transformation dan Commercial & Business Development, sementara KSF Safety & Security Excellence dan Customer Experience & Service Quality menunjukkan capaian menengah namun masih memerlukan konsistensi. Roadmap pengembangan SDM selama 10 tahun disusun dalam tiga tahap: Foundation (1–3 tahun), Strengthening (4–6 tahun), dan Value Creation (7–10 tahun), untuk mentransformasi kapabilitas operasional menjadi kapabilitas strategis dan kelas dunia. Penelitian ini menyimpulkan bahwa penguatan kompetensi SDM secara terstruktur merupakan prasyarat penting bagi PT Angkasa Pura Aviasi untuk mencapai standar global, meningkatkan daya saing, serta menghadapi tantangan industri aviasi yang semakin kompleks dan digital.
STRATEGI PENINGKATAN CAPAIAN NILAI AKUNTABILITAS KINERJA INSTANSI PEMERINTAH (AKIP) MELALUI IMPLEMENTASI DIGITALISASI ADMINISTRASI PADA SATKER KEJAKSAAN TINGGI SUMATERA UTARA Awwab, M Adnan; Sinulingga, Emerson Pascawira; Sembiring, Meilita Tryana
Journal of Economic, Bussines and Accounting (COSTING) Vol. 9 No. 1 (2026): COSTING : Journal of Economic, Bussines and Accounting
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/4h1w8f50

Abstract

Penelitian ini bertujuan menganalisis kontribusi digitalisasi administrasi terhadap proses dan kualitas pelaporan Akuntabilitas Kinerja Instansi Pemerintah (AKIP) serta mengidentifikasi faktor penentu keberhasilan dan strategi pencapaian target 97% satker minimal predikat BB di Kejaksaan Tinggi Sumatera Utara. Penelitian menggunakan pendekatan kualitatif deskriptif-eksploratif dengan pengumpulan data melalui wawancara, observasi, dan telaah dokumen pada 37 satuan kerja. Analisis data dilakukan menggunakan teknik tematik, SWOT terintegrasi dengan manajemen operasi, diagram fishbone, dan Technology Acceptance Model (TAM) untuk mengidentifikasi akar masalah, peluang, dan strategi peningkatan kinerja. Hasil penelitian menunjukkan bahwa digitalisasi administrasi melalui sistem SICANA dan SERENATA memberikan dampak signifikan terhadap efisiensi operasional dan kualitas output pelaporan. Waktu siklus pelaporan berkurang dari rata-rata 15 hari menjadi 5–7 hari, validasi data dipercepat hingga 70%, dan aktivitas tidak bernilai tambah berkurang drastis. Akurasi data meningkat dari 65% menjadi 92%, keterlambatan pelaporan turun dari 45% menjadi 12%, serta standarisasi format laporan diterapkan pada 85% satker. Keberhasilan implementasi dipengaruhi oleh kepemimpinan dan komitmen pimpinan (35%), kesiapan infrastruktur teknologi (25%), kompetensi dan literasi digital SDM (20%), serta standarisasi proses (20%). Hambatan utama meliputi disparitas literasi digital, ketergantungan pada operator tertentu, keterbatasan infrastruktur, dan budaya kerja manual. Strategi pencapaian target 97% dirumuskan melalui matriks TOWS dan roadmap manajemen operasi dalam tiga fase: fondasi, transformasi proses, dan keunggulan berkelanjutan. Implementasi strategi diproyeksikan meningkatkan efisiensi proses 70%, menurunkan tingkat kesalahan 80%, serta memperkuat budaya digital dan akuntabilitas kinerja. Temuan ini memberikan panduan strategis bagi satuan kerja dalam mempercepat transformasi digital dan mencapai target AKIP secara berkelanjutan.
STRATEGIES AND IMPROVEMENT PRIORITIES AGAINST CONSTRAINTS IMPLEMENTATION OF ROUNDTABLE ON SUSTAINABLE PALM OIL (RSPO) AT PT XYZ PKS C Caroline; Sukaria Sinulingga; Meilita Tryana Sembiring
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 4 No. 5 (2024)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v4i5.1948

Abstract

The Roundtable on Sustainable Palm Oil (RSPO) is a global non-profit organization that focuses on developing and implementing global standards for sustainable palm oil that has a responsibility to protect animals, environments, workers and local communities. PT XYZ – PKS C has obtained RSPO certification on June 13th, 2023. The research objectives are: 1) finding out the obtacles faced in the implementation of RSPO; and 2) looking for effective strategies to overcome the negative impacts of these obstacles. Research was conducted using qualitative and quantitative methods through interviews and AHP (Analytical Hierarchy Process) questionnaires. Results obtained: 1) PT XYZ realizes that the obstacles faced in the adoption of RSPO include: a) Limited Capability and Number of Human Resources, b) Limited Budget Funds/Costs, c) Lack of Coordination and Consultation communication, and d) Legal Regulations; 2) Priority for resolving operational obstacles in implementation of RSPO, including: a) Level 1: Planet, b) Level 2: Principle 2 and 6; 3) Strategies that can be implemented by PT XYZ to overcome obstacles, including: a) following ISO 14001:2015 and ISO 9001:2015 certification; b) Consulting with sustainability teams from other palm oil companies; c) Design a buffer area by planting plants consumed by long-tailed monkeys.
OPTIMIZATION OF TEACHER QUALITY CONTROL AT BAGAN BATU DEVELOPMENT COLLEGE FOUNDATION WITH E-MONEVA Rizki Candra Dermawan; Evawany Yunita Aritonang; Meilita Tryana Sembiring
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 5 No. 1 (2025)
Publisher : CV. RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v5i1.2365

Abstract

Technological advances enable human resource practices towards E-Human Resources. Monitoring and evaluation activities at Yayasan Perguruan Pembangunan Bagan Batu are carried out conventionally so that there are several problems, namely monitoring and evaluation activities are considered less effective and efficient, paper and printing costs and then problems in archiving. The aim is to create an E-Moneva design to optimize quality control activities at Yayasan Perguruan Pembangunan Bagan Batu. The method used is double diamond, the stages are discover, define, develop and delivery. The research results of respondents agreed that E-Moneva can optimize monitoring and evaluation activities by overcoming problems that exist in ongoing activities. E-Moneva can simplify the monitoring and evaluation process and help identify problems and assist in decision making. Monitoring and evaluation activities will run more effectively and efficiently because the features available on E-Moneva are able to support efforts to optimize teacher quality control. The principals agreed that E-Moneva could optimize monitoring and evaluation activities.
Co-Authors Abdul Rahim Matondang Accun Purba, Accun Akbar Reza Pratama Akbar Reza Pratama Ani Suryani Anizar Anizar Asri Bernitzky Saragi Aulia Agung Dermawan Awwab, M Adnan Caroline Chairul Muluk Dedy Widarta Dimas Akmarul Putera Dini Wahyuni Dini Wahyuni Dita Deviana Fadhilah Effan Budiawan Elisabeth Ginting Ericson Chandra Evawany Yunita Aritonang Evawany Yunita Aritonang Evawany Yunita Aritonang Fadhilah, Dita Deviana Ferdiantes Ferdiantes Ferdiantes, Ferdiantes Fikri Latief Adrian Hadiwinata, Hadiwinata Husni Sinulingga, Muhammad Ibnu Afdillah Lubis Ifwan Adinata Indah Rizkya Intan, Anni Irwan Budiman Iskandarini Iskandarini Joeanda, Joeanda Juliza Hidayati Julyanda, Muhammad Maharani . S, Anggi Maruba Sihombing Muhammad Romli dan Suprihatin Andes Ismayana Muhammad Sadani Munthe, Al Akhyar Mursyid, Abdillah Fattah N. Nazaruddin Nazaruddin Nazaruddin Nazaruddin Nia Luthfiana Marina Nurul Fadhilah Pinta Serli Waty Lumban Toruan Prihatin Lumbanraja Prihatin Lumbanraja Puji Biso Santoso Putra, Suryadi Qaedina Tio Athira Radha Mazly Nasution Raditiya Eka Nugraha Ray Bahara Sitorus Refli Yunir Ridho Habibi, Anggi Rizki Candra Dermawan Rosadi, Arief Fareza Satria Sitorus Sibarani, Feby Sanna Silvia Febrina Lubis Simarangkir, Theresia Devi Selviana Simarmata, Roberta Sinulingga, Emerson Pascawira Siregar, Khairun Nissa Siregar, Try Utama Budi skandarini, skandarini Sriwardany Sriwardany Sriwardany Stefanus Yudha Sugih Arto Pujangkoro Sugih Arto Pujangkoro Sugiharto Sugiharto Pujangkoro Sukardi, Sukardi Sukaria Sinulingga Sukaria Sinulingga Sukaria Sinulingga Suryani, Ani Syahpturi, Khalida Syahyunan Tampubolon, Fernando Tania Alda Tarigan, Indah Rizkya Tengku Ezy Andika Thamrin Dedy Sunarto Tjandra, Gallerie Ukurta Tarigan Venna Natala Lingga Vivi Gusrini Rahmadani Pohan Wibowo, Azharie Wibowo, Rulianda P. Yasmin Neylanda Pulungan yeni absah Yufazhrin Pandapotan Batu Bara Yunir, Refli Yusuf Luqman Zuya, Novika