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Dewianawati, Dwi
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Journal : Journal of Innovation Research and Knowledge

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PERFORMANCE DYNAMICS AND JOB SATISFACTION IN HUMAN RESOURCE MANAGEMENT AT PT RLGLOW JAYA ABADI MOJOKERTO CITY Wibowo, Widya Nila Ari; Dwi Dewianawati; Nindya Rizkawati
Journal of Innovation Research and Knowledge Vol. 5 No. 6 (2025): Nopember 2025
Publisher : Bajang Institute

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Abstract

This study aims to provide an in-depth analysis of the influence of human resource management (HRM) policies on job satisfaction and employee performance at PT RLGLOW Jaya Abadi, Mojokerto City. The research employed a qualitative descriptive approach using in-depth interviews with four key informants: production staff, manager, warehouse supervisor, and HRD officer. The collected data were analyzed thematically by considering the dynamics of employee performance within the context of changes in the business environment, particularly in the e-commerce- based industry. The findings reveal that HRM policies such as the implementation of varied reward systems, flexible working hours, open communication channels, and technical training support have significantly increased employee motivation, loyalty, and sense of appreciation. Furthermore, external dynamics such as sales fluctuations due to promotional events and market changes also influence work enthusiasm, to which management responds by adjusting policies and operational strategies. These results emphasize that the combination of adaptive HRM policies and a conducive work environment plays a crucial role in achieving optimal performance and sustaining job satisfaction over time.
Co-Authors Agus Sunaryo Agus Sunaryo Agus Sunaryo Ajeng Ayu Anggraini Al Hakim, Yusuf Rahman Alam, Megawati Citra Anggraini, Ajeng Ayu Budiarti, Riza Agustin Bunga Aditi Buwana, Michael Adi Buyung Cahya Perdana Buyung Cahya Perdana Carissa Sukma, Diyah One Chakim, Muchamad Ainul Dian Hastuti, Poppy Meilina Dian Indrianto Dian Indrianto Elly Joenarni Elok Cahyaning Pratiwi Eny Nuraeni Eny Rachmawati Erry Setiawan Erry Setiawan Erry Setiawan Erry Setiawan Erry Setyawan Fajar Budiyanto Fajar Budiyanto, Fajar Fajar Purwanto Fajar Purwanto, Fajar Fitriyani, Zenita Afifah Frendy Sutikno Frendy Sutikno Frendy Sutikno Hariani, Mila Haris Nur Maghfur Harjo Lukito Hascaria Budi Prasetyo Hastuti, Poppy Meilina Dian Hery Setiawan Ilmi, Sadidatul Indrianto, Dian Irham Miftakhul Jannah Istiqomah, Inuk Wahyuni Joenarni, Elly Juliani Pudjowati Junaedi, Muhammad Ali Ridwan Lukito, Harjo Megawati Citra Alam Mohamad Efendi Muhammad Nur Fadlil Naimah, Alful Laili Negoro, Anis Sirojuddin Suryo Nindya Rizkawati Novi Darmayanti Novrina Puspitasari Perdana, Buyung Perdana, Buyung Cahya Permatasari, Oktaviani Poppy Meilina Dian Hastuti Poppy Meilina Dian Hastuti puspitasari, novrina Rahayu, Sari Rahmawati, Erisma Dwi Ratna Agustina Ratna Agustina Ratna Agustina, Ratna S, Fitria Aini Sania Revanji Oksaputri Sari Rahayu Sari Rahayu Sari Rahayu Sari Rahayu Rahayu Setiawan, Erry Siswati, Endang Sobirin, Anas Solichah Solichah Suryo Negor, Anis Sirojuddin Sutikno, Frendy Tri Lestari Wibowo, Widya Nila Ari Yuyu Jahratu Noor Santy Zenita Afifah Fitriyani