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All Journal International Journal of Public Health Science (IJPHS) Ilmu Administrasi Publik Indonesian Journal of Educational Studies JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) JURNAL ILMU PEMERINTAHAN Ganaya: Jurnal Ilmu Sosial dan Humaniora Jurnal Analisis Sosial Politik JAKP (Jurnal Administrasi dan Kebijakan Publik) Jurnal Ilmiah Manajemen Publik dan Kebijakan Sosial Journal of Local Government Issues Ilomata International Journal of Management Ilomata International Journal of Management Nakhoda: Jurnal Ilmu Pemerintahan Universitas Muhammadiyah Yogyakarta Undergraduate Conference Proceeding TRANSFORMASI : JURNAL PENGABDIAN PADA MASYARAKAT Kybernology : Journal of Government Studies Journal of Public Representative and Society Provision Journal of Universal Community Empowerment Provision MAJAPAHIT POLICY Jurnal Ekonomi Bisnis Manajemen dan Akuntansi (Jebisma) Journal of Contemporary Local Politics Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP)
Nuryanti Mustari, Nuryanti
Universitas Muhammadiyah Makassar
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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Journal : Nakhoda: Jurnal Ilmu Pemerintahan

 1 
Dinamika Kinerja Aparatur dalam Mewujudkan Akuntabilitas Pelayanan Kelurahan Anto; Salimang; Mustari, Nuryanti
Nakhoda: Jurnal Ilmu Pemerintahan Vol 23 No 1 (2024)
Publisher : Laboratorium Jurusan Ilmu Pemerintahan FISIP Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35967/njip.v23i1.718

Abstract

Performance accountability of public agencies, including the Rampoang Sub-district Office of Palopo City, is crucial to ensure the government's responsibility to the community. However, it is often not fully realized, leading to problems such as slow administrative services and lack of integrity among staff. The researcher's analysis has revealed that there has been no previous study linking the accountability of the staff with the provision of services in Rampoang Village, Palopo City. This study aims to address this gap and examine the accountability of staff performance in the implementation of services in Rampoang Village, Palopo City. This research utilizes a quantitative descriptive method, gathering data through observation, interviews, and documentation. The results indicate that the expected level of accountability in the Rampoang Village office has not been met due to a shortage of human resources in the staff. This has resulted in slow delivery service to the community, with minimal accountability among the staff. Public complaints regarding services, particularly relating to process accountability and honesty, are still widespread in the Rampoang Village office. As a result, the researchers propose several recommendations. One of these is the need to increase the number of staff members, as this can have an impact on the provision of services in the Rampoang Village office. Data from the village office indicates that while there is satisfaction with the speed of service and the behavior of the staff, concerns remain regarding time efficiency, service quality, and transparency in costs. This highlights the necessity for improvement in these areas.
Co-Authors ., Haerana Abdul Kadir Abdul Mahsyar Ahmad Harakan Ahmad Taufik Ahmad, Andi Jusdiana Akbar, Muhammad Akbar Akhmad Akhmad Alimuddin Said, Alimuddin Amir Muhiddin, Amir Amran, Tenriawaru Septiananinda Andi Rosdianti Razak, Andi Rosdianti Angraini, Renita Anto Anto Anto, Anto Anwar Parawangi, Anwar Aqmal Reza Amri Arief, Aulia Ramdhani Arif, Achmad Fadil Asrul, Alfia Atirah, Sitti Aulia, Nurul Budi Setiawati Burhanuddin Burhanuddin Chandra, Diky Daniel Happy Putra Devi, Sri devi Fajar, Muhammad Fahmi Fatmawati Fatmawati Fatmawati, Fatmawati Hamrun Hardiansyah Hardiansyah Hastuti Hastuti Hawing, Hardianto Ida Ayu Putu Sri Widnyani Ihyani Malik Jaelan Usman, Jaelan Jannah, Andi Ifadtul Junaedi Junaedi Jusdiana Ahmad, Andi Kartini, Andi Lestari, Ayu Asmi Luhur Prianto, Andi Lukman Hakim M Amin, M M. Amin, M. Amin M., Sudirman Mappamiring Mappamiring Mappasere, Fatmawati A. Miftahul Jannah Mone, Ansyari Muhammadiah Muhammadiah, Muhammadiah Muhammadiyah, Muhammadiyah Muhlis Madani, Muhlis Muliasari, Nur N, Novitasari Nadir Nadir, Nadir Nasra, Nasra Nizar, Muh Noer Arfah, Iqbal Nur Khaerah, Nur Nur Wahid, Nur Nur, Indri Apriani Nurfahmi Parawu, Hafiz Elfiansya Pitriani, Pitriani R. Rusli RAHMAN, MIFTAHUL Rahmawati, Rahmawati Rusdi Rusdi Salimang Samsul Rizal Saputra, Farhan Adi Saputra, Lukman Nul Hakim Amran Setiawan, A.M Ian Sifa, Nurul Sriwahyuni, Ita Sulfina, Ayu Suriani Suriani Syah, Eriks Febriang Syamsidah, Syamsidah Syukri, Ulfiah Tahir, Nurbiah Tengku Riza Zarzani N Wulandari Wulandari Yusrival, Yusrival