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All Journal Humanika : Kajian Ilmiah Mata Kuliah Umum JURNAL ILMU SOSIAL Journal of Public Policy and Management Review Publisia: Jurnal Ilmu Administrasi Publik Jurnal Populasi Gema Publica : Jurnal Manajemen dan Kebijakan Publik International Journal of Supply Chain Management Journal of Public Administration and Local Governance Journal of Contemporary Governance and Public Policy Jurnal Ilmu Administrasi Negara ASIAN (Asosiasi Ilmuwan Administrasi Negara) Dialogue: Jurnal Ilmu Administrasi Publik Jurnal Abdimas Serawai SEIKAT: Jurnal Ilmu Sosial, Politik dan Hukum Jurnal Ragam Pengabdian
Amni Zarkasyi Rahman, Amni Zarkasyi
Universitas Diponegoro
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Nursing Public Health Social Sciences Transportation Other

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PENGEMBANGAN MANAJEMEN PARIWISATA ERA NEW NORMAL DI UMBUL PENGGING KECAMATAN BANYUDONO KABUPATEN BOYOLALI Pertiwi Oktavia Setyaningtyas; Kismartini Kismartini; Amni Zarkasyi R
Journal of Public Policy and Management Review Vol 12, No 1: Januari 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i1.37366

Abstract

The Covid-19 pandemic has had an impact on several sectors, one of them being the tourism sector. This is also felt by the Tourism Object in Boyolali Regency, namely the Pengging Umbul Tourism Object. The purpose of this research was to analyze the development of tourism management in the new normal era at the Umbul Pengging tourist attraction in Boyolali Regency and identify the driving and inhibiting factors in tourism development in Boyolali Regency in the New Normal era. This research method is a qualitative descriptive method with data collection techniques through observation, interviews, and documentation. The results of research related to attractions, namely the building still has a royal nuance, original springs, the existence of kungkum customs and padusan ceremonies. The types of activities that can be carried out are swimming, culinary, therapy and outbound. Accessibility, namely the road network, geographical position, places to eat, access to ATMs, access to entertainment and availability of public transportation. Amenities, namely the facilities in Umbul Pengging. There are driving factors and inhibiting factors in the process of developing the Umbul Pengging tourist attraction. Recommendations that can be given are the need for additional types of public transportation, adding playgrounds and sports, the need to collaborate with local residents in the development process, the need for increased promotion, the need for activities such as shows or festivals held regularly and parties Managers need to pay attention to security in Umbul Pengging
MANAJEMEN KRISIS KEPARIWISATAAN PADA OBJEK WISATA UMBUL PONGGOK DALAM MENGHADAPI ADAPTASI KEBIASAAN BARU DI ERA PANDEMI COVID- 19 Larasati Widada Putri; Amni Zarkasyi Rahman; Kismartini - Kismartini
Journal of Public Policy and Management Review Vol 12, No 2: April 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i2.37770

Abstract

Tourism, which is one of the strategic sectors that encourage development and economic growth in a region, must experience problems due to the emergence of the COVID19 pandemic crisis in Indonesia. Umbul Ponggok, which is a source of wealth and tourism potential in Ponggok Village, has also been affected by the COVID-19 pandemic. This condition must be overcome immediately, it is hoped that the COVID-19 pandemic will not be a reason for the cessation of the tourism sector's contribution to the welfare of the people of Ponggok Village. The background of this research is to find out how tourism crisis management is carried out by the Umbul Ponggok management and changes to the 3A elements (Attraction, Accessibility, and Amenities) during the recovery of tourist destinations by adapting to new habits during the COVID-19 pandemic. Through a descriptive qualitative approach using primary and secondary data sources from direct observation, interviews with research informants who were determined based on the Purposive Sampling technique, with key informants determined namely the Director of BUMDes Tirta Mandiri and data from various documents processed directly by Owned Enterprises Desa Tirta Mandiri as well as from books, journals, articles and websites. The results of the study show that tourism crisis management at Umbul Ponggok in facing the COVID-19 pandemic crisis towards recovery with adaptation to new habits does not seem to have mature pre-crisis planning due to unpreparedness and limited management which in turn also triggers some laxity and indiscipline in its implementation.
PEMBERDAYAAN MASYARAKAT MELALUI PROGRAM SESARENGAN NGOPENI KADANG KEKURANGAN DI DESA PILANG KECAMATAN RANDUBLATUNG Nazelia Shoeladina; Retno Sunu Astuti; Amni Zarkasyi Rahman
Journal of Public Policy and Management Review Vol 12, No 2: April 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i2.38429

Abstract

Pilang village is a village included in the classification of the poor population highest in Randublatung Subdistrict. The “program Sesarengan Ngopeni Kadang Kekurangan” in the Family Hope Program aims to reduce poverty. This research aims to analyze community empowerment “Program Sesarengan Ngopeni Kadang Kekurangan” in Pilang Village, Randublatung District, Blora Regency. The research method used is a descriptive qualitative approach with data collection techniques through interviews, observation, and documentation. This research uses the theory of Robert Chambert regarding the implementation of empowerment which includes improving education, improving life, improving income, improving society. The results showed that the implementation of empowerment in the PKH Program in improving education, improving life, social welfare, improving income, improving health has not been effective because there are still obstacles in its implementation. This is influenced by inhibiting factors such as the emergence of social jealousy in the community, the workload of PKH assistants does not match the number of beneficiaries who must be assisted, the behavior of beneficiaries who are not disciplined because they do not carry out their obligations, limiting the quota of KPM recipients. The recommendations given are to increase reading interest and school enrollment rates for KPM children, increase skills training for the elderly and disabled, increase entrepreneurial activities, increase Posyandu activities for pregnant women and toddlers.
ANALYTICAL HIERARCHY PROCESS PENGEMBANGAN KAMPUNG WISATA GENUK INDAH MENUJU ANUGERAH DESA WISATA INDONESIA (ADWI) Wahyu Maulana Ramadhan; Amni Zarkasyi Rahman; Dewi Rostyaningsih
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39849

Abstract

Perkembangan jumlah kampung wisata terjadi dengan pesat beberapa tahun terakhir. Meskipun demikian, tidak semua kampung wisata mampu untuk mengoptimalkan potensi wisata yang mereka miliki. Salah satunya adalah Kampung Wisata Genuk Indah yang sudah ditetapkan sebagai kampung wisata selama lebih dari dua tahun tetapi belum terdapat pengembangan signifikan yang dilakukan. Keterbatasan anggaran menjadi salah satu penyebabnya yang membuat pengembangan harus dilakukan bertahap sehingga memerlukan penentuan prioritas pengembangan. Tujuan penelitian ini adalah merekomendasikan prioritas pengembangan yang efektif agar berkembang dan mendeskripsikan faktor pendorong prioritas utama yang didasarkan pada elemen branding dan indikator Anugerah Desa Wisata Indonesia (ADWI). Metode penelitian yang digunakan yaitu deskriptif kuantitatif menggunakan Analytical Hierarchy Process (AHP) dengan software Expert Choice 11. Hasil penelitian menunjukan bahwa prioritas pengembangan yang direkomendasikan adalah daya tarik wisata, konten digital & kreatif, suvenir, dan homestay. Daya tarik wisata menjadi prioritas utama dalam pengembangan Kampung Wisata Genuk Indah karena merupakan alternatif yang paling mudah diingat oleh pengunjung, paling bermakna, paling mudah disukai, dan paling mampu bersaing. Potensi pengembangan yang dapat dilakukan adalah pengembangan daya tarik wisata alam baru dan mengombinasikannya dengan daya tarik yang sudah ada melalui pembuatan paket wisata.
INOVASI APLIKASI TELUNJUK SAKTI DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN WONOGIRI Dirias Ayu Prasetyani; Retno Sunu Astuti; Amni Zarkasyi Rahman
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39808

Abstract

Telunjuk Sakti Application is an innovation launched by Department of Population and Civil Registration of Wonogiri Regency to overcome problems of population administrative service. Mobile based Telunjuk Sakti Application Innovation is flexibly accessible by smartphone. This research aims to analyze the acceptance responses of Telunjuk Sakti Application Innovation. Referring to the Unified Theory of Acceptance Use of Technology 2 by Venkatesh (2003), technology acceptance is analyzed using perceived usefulness, perceived ease-ofuse, relative advantage, and compliance indicators. Acceptance’s driving and inhabiting factors of Telunjuk Sakti Application Innovation is analysed using indicators constructed of many theories like risk-averse culture, facing risks inability, and innovation value suitability. This research was conducted using the qualitative descriptive method, with the subject taken by purposive sampling, locals who have been using Telunjuk Sakti Application Innovation. The results of this research, fulfillment of speed and certainty of service, service results conformity, and increased service quality, prove the fulfillment of the perceived usefulness indicator of the Telunjuk Sakti Application. The ease-of-use indicator of the service menu and the acquisition of document results have been fulfilled, but some users still encounter obstacles in the form of signal and network difficulties. On the relative advantage indicator, the benefits of convenience of use compared to manual counters, cost advantages, and time advantages have been fulfilled. Subjects and motivations for using the innovation are known, but the indicators for the sustainability of use have not been met due to network constraints. The driving factors are there is no resistance to trying technology and no technological risks to innovation. Value compliance of the innovation encourages acceptance of innovation because of the benefits offered by Telunjuk Sakti Application Innovation. The inhibiting factor of accepting innovation lies in the inability to deal with risks and changes due to network barriers that have not been fully resolved
EVALUASI LAYANAN INFORMASI MITIGASI BENCANA MELALUI WEBSITE PANTAU BANJIR DI KOTA SEMARANG Charisa Mellasyafa Agustien; Amni Zarkasyi Rahman; Retno Sunu Astuti
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39851

Abstract

The flood monitoring information service website was created to as government efforts to detect dink flood disasters in Semarang City, However, the flood disaster still continues in Semarang, indicating that the webiste has not been utilized to the maximum extent. So the purpose of this study is to evaluate the website information service monitoring the flood in Semarang City. This research uses the theory of the effectiveness of e-government online services by Xuetao Guo and Jielu, which consists of system quality, information quality, web presence quality and user satiety. This type of research uses a quantitative approach with a descriptive type of research. The population of this study is all users of the flood monitoring website with a sample of 100 respondents using purposive sampling techniques. Evaluation results based on research show system quality score 84.01% with excellent category. information quality 84.56% with excellent category, web presentation quality score 87.94% with excellent category, user satisfaction 78.82% with good category, and web presentation quality score 87.94% with excellent category. However, there are still gaps (gap) in all dimensions, items that require major improvements are the response speed and ease of CCTV features, the completeness of flood disaster detection information, the overall quality of the system satisfies the user, and the overall quality of information satisfies the user.
STUDI PENGUKURAN BRAND IDENTITY DALAM MENINGKATKAN KUNJUNGAN WISATA BUKIT CINTA RAWA PENING KABUPATEN SEMARANG Asha Eilena Khairunisa; Amni Zarkasyi Rahman; Retno Sunu Astuti
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39940

Abstract

Tourist visits to the Bukit Cinta Rawa Pening tourist attraction have not been optimal. This study aims to determine the strengthening of brand identity to increase tourist visits to Bukit Cinta Rawa Pening and to analyze the driving and inhibiting factors. This study uses the Analytical Hierarchy Process (AHP) method with a quantitative approach to obtain decisions regarding branding strengthening strategies. The results of the study shows that Branding has been strengthened on 4 tourism components (4A), with priority on the Attraction aspect with a total score of 0.35. The driving factors include; the supporting natural and cultural attractions, the supporting basic and additional facilities, the strategic location with adequate road infrastructure, the availability of active online promotional media, and collaboration with various parties in order to increase tourist visits. The inhibiting factors include; the growth of water hyacinth which disturbs the beauty of nature, limited tourism management related to conservation rules by BBWS, limited budget management, lack of variety of water tourism, no restaurants within the tourist attraction area, the little number of public transportations around the tourist object, and the use of online promotional media is not yet optimal. Suggestions that can be given are; Managers and local governments need to make efforts to maintain the beauty and sustainability of Lake Rawa Pening, as well as optimizing online promotional media. It is necessary to increase capacity building for the managers and staff of Bukit Cinta Rawa Pening.
PENGARUH KOMUNIKASI ORGANISASI DAN KEPEMIMPINAN TERHADAP KINERJA PEGAWAI DI UNIT PELAYANAN PENDAPATAN DAERAH (UPPD) KOTA SEMARANG II Gagah Samuel Pratama; Amni Zarkasyi Rahman; Maesaroh Maesaroh
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39809

Abstract

Penelitian ini bertujuan untuk mengetahui dan menganalisis pengaruh komunikasi organisasi dan kepemimpinan terhadap kinerja pegawai di Unit Pelayanan Pendapatan Daerah Kota Semarang II. Jenis penelitian ini adalah penelitian kuantitatif. Jenis data yang digunakan adalah data primer yang diperoleh melalui kuesioner. Populasi dan sampel dalam penelitian adalah seluruh pegawai UPPD Kota Semarang IIsebagai objek peneliti yang berjumlah 35 orang. Pengambilan sampel dalam penelitian ini menggunakan teknik sampel jenuh. Metode analisis data menggunakan analisis deskriptif. Berdasarkan hasil penelitian dapat disimpulkan bahwa komunikasi organisasi berpengaruh positif dan signifikan terhadap kinerja pegawai di UPPD Kota Semarang II, hal ini ditunjukkan dengan perolehan Zhitung 5,7 > Ztabel 1,96 dengan nilai KDnya sebesar 62,4%, kepemimpinan berpengaruh positif dan signifikan terhadap kinerja pegawai di UPPD Kota Semarang II, hal ini ditunjukkan dengan perolehan Zhitung 6,03 > Ztabel 1,96 dengan nilai KDnya sebesar 66,4%, koefisien Konkordasi Kendall sebesar 0,672dan nilai KD variabel komunikasi organisasi dan kepemimpinan secara simultan memberi pengaruh terhadap kinerja sebesar 67,2%. Kesimpulan dalam penelitian ini adalah terdapat pengaruh antara komunikasi organisasi dan kepemimpinan dengan kinerja pegawai di UPPD Kota Semarang II. Saran yang diberikan oleh peneliti adalah perlu dipertahankan gaya kepemimpinan situasional yang sudah diterapkan dan memperbanyak kegiatan organisasi yang melibatkan para anggota secara tim.
PENGEMBANGAN DESA WISATA LEREP DALAM MENINGKATKAN KUNJUNGAN WISATA Srii Hastii Rengganing Kummala; Amni Zarkasyi Rahman; Retno Sunu Astuti
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39988

Abstract

Berkembangnya suatu kawasan wisata dapat memberikan dampak positif terhadap peningkatan kunjungan wisata. Desa Wisata Lerep merupakan salah satu Desa unggulan di Kabupaten Semarang yang memiliki beberapa destinasi wisata dan siap dikunjungi oleh wisatawan. Salah satu daya tarik utama Desa wisata Lerep adalah fokus pada pengembangan potensi wisata berbasis kearifan lokal. Tujuan dari penelitian ini adalah untuk mengetahui pengembangan yang dilakukan oleh pengelola Desa Wisata Lerep untuk meningkatkan kunjungan wisatawan. Metode penelitian yang digunakan yaitu penelitian kepustakaan atau library research. Analisis data yang digunakan yaitu kualitatif deskriptif berupa kalimat tertulis dan hasil perilaku yang diamati dari hasil penelitian yang dilakukan oleh peneliti sebelumnya. Hasil penelitian menunjukkan bahwa Pengembangan Desa Wisata Lerep untuk meningkatkan kunjungan wisata telah dilakukan melalui potensi alam, sosial, buatan, kuliner hingga budaya untuk diolah menjadi atraksi yang ditawarkan pada wisatawan. Adanya pengembangan Desa Wisata Lerep juga memiliki dampak meningkatkan kondisi daya tarik wisata, aksesibilitas, amenitas, ancillary, dan sosial budaya masyarakat. Hal ini dinilai dapat membantu wisatawan dalam menentukan keputusan berkunjung serta peran pelaku wisata lokal di Desa Wisata Lerep
RESPONSIVE GOVERNANCE APLIKASI SISTEM ADMINISTRASI KENDARAAN PAJAK ONLINE (SAKPOLE) SAMSAT KOTA SEMARANG II Annisa Putri Fernanda; Retno Sunu Astuti; Amni Zarkasyi Rahman
Journal of Public Policy and Management Review Vol 12, No 3: Juli 2023
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v12i3.39827

Abstract

This research analyzes the responsiveness of SAMSAT Semarang City II and identifies inhibiting factors. It is driven by public complaints regarding the administration services provided by SAMSAT. The introduction of the SAKPOLE application aims to streamline motor vehicle administration and enable public complaint submission. Aligned with UNDP's principles of good governance, the study emphasizes transparency, accountability, participation, and coordination. The SAKPOLE app offers a quick and flexible resolution for public complaints. Descriptive qualitative methods, including interviews, documentation, and observation, are used for data collection. Primary data is obtained from SAMSAT and the public, while secondary data includes documentation, news, reports, laws, and the SAKPOLE app. Data validity is ensured through source triangulation. Findings show that the SAKPOLE platform, public participation, competent SAMSAT staff, and effective complaint handling processes facilitate responsive governance. Inhibiting factors include incomplete complaint information and a lack of human resources. To enhance the SAKPOLE app, clear complaint information, adherence to procedures, and staff training are recommended.
Co-Authors Adelia Nuriawati, Sekar Adhinegara, Krisna Yudha Afta Kartika Aida Safira Aini Muniroh Alvina Hapsari, Amanda Alvina Hapsari Alvita Widyaningtyas, Annatasya Yunita Nugroho Annisa Putri Fernanda Asha Eilena Khairunisa Askandary, Adia Indy Asri Nurul Utami Aulia Sofyan, Hairunisa Aurel Lisa, Chetrin Ayu Wastiti Cahya Tri Purnami Cania Grenada Charisa Mellasyafa Agustien Devi, Elok Tamara Dewi Rostyaningsih Dhita Arika Dian Ayu Wulandari Dila Firlena Dimas Panji Atmani W, Dimas Panji Dinda Gitahapsari Dirias Ayu Prasetyani Diva Mahendra, Caesar Diyah Novitasari Diyah Novitasari Dwi Wijayanti, Sari Dyah Hutami, Aprilia Dyah Lituhayu Dyah Lituhayu Dyah Lituhayu Eko Wahyudi, Fendy Elista, Amanda Fadhilla, Arlintyo Fitra Fanny Widayanti Farid Agushybana Fendy Eko Wahyudi Gagah Samuel Pratama Hafiza Islami, Hasna Hartuti Purnaweni Hendry Sulistiawan Henessy Quinster Ida Hayu Dwimawanti Ida Hayu Dwimawanti Ida Nur Faizah Imawan, Satria Aji Indah Susilowati Innas Muhammad Yunizar Irma Dwi Damayanti Isro Lailia Juang Abdi Muhammad Kesani, Fairuz Ardiaz Kismartini Kismartini Kismartini Kismartini Larasati Widada Putri Lintang Febi Usmani Maesaroh Maesaroh Maesaroh Maria Sri Hariyati, Ana Masykurotur Rizqi Aji Putri Maulida Syifaurrochmah Maulina Erza Safitri Mochamad Rizki Fitrianto Mohammad Nurul Huda Muhammad Haris Zakiyuddin Mujibur Rahman Khairul Muluk Nafilatun Nafichah, Rifka Naintina Lisnawati Nanda Kusumaningsih Naro Sesa, Saytio Nazelia Shoeladina Nilam Adini Rakhma Nina Widowati Ningsih Widi Astuti Nofa Martina Ariani, Nofa Martina Novira Wulandari Nurbaliza Istian, An Nafia Nursofa, Silvia Octavian Chrisnugroho, Jericho Pertiwi Oktavia Setyaningtyas Pramudita, Anindita Ghina Prihantoro Puri Suheri, Syaidina Purnomo, Alisya Ihsani Puspo Priyadi, Budi Qamaril Huda, Sabila Rafa’ Fazlur Rahman Rahma Lailatush Shiyam Ratih Widya Astuti Redha Fadhilah, Muthia Reina Hapsari Ayuningtyas Retna Hanani Retno Sunu Astuti Riko Dwi Arnendo Rina Herawati, Augustin Riskasari, Vibby Rizha Ayu Widoretno, Yasinta Rizka Hapsari, Armaviani Rosita Wulandari Salma Salma Saputra, Feri Lintang Saputra, Jumadil Satria Aji Imawan Shania Scheilla Sherina Shinta Dewi, Reni Srii Hastii Rengganing Kummala Sutopo Patria Jati Tri Dwi Daluwati Usman Alfarez, Rifky Veronica Widianti Wahyu Maulana Ramadhan Warsino Warsino Widiartanto Widiartanto Widiartanto Widiartanto Widya Pramanti, Ririh Wijaya, M. Indra Hadi Wulandari, Destrinanda Yohanes R. Juanda Yuliana Kristanto Yunus, Dedi Zakiya Lutfiana Nur Anisa