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All Journal EQIEN - JURNAL EKONOMI DAN BISNIS Jambura Science of Management Journal of Information System, Applied, Management, Accounting and Research Yumary: Jurnal Pengabdian kepada Masyarakat CITIZEN: Jurnal Ilmiah Mulitidisiplin Indonesia Neo Journal of economy and social humanities Best Journal of Administration and Management Lead Journal of Economy and Administration Journal of Artificial Intelligence and Digital Business Eastasouth Journal of Positive Community Services Benefit : Journal of Bussiness, Economics, and Finance MANAGER: Journal of Management and Administration Science Jurnal Administrasi Karya Dharma Klabat Journal of Management PEDAMAS (Pengabdian Kepada Masyarakat) Journal of Innovative and Creativity PEMIMPIN - Pengabdian Masyarakat Ilmu Pendidikan Ekopedia: Jurnal Ilmiah Ekonomi Aksi Kita: Jurnal Pengabdian Kepada Masyarakat Indonesia Berdampak: Jurnal Pengabdian Kepada Masyarakat
Suci Ayu Sudari
Universitas Global Jakarta
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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The Influence of Workload and Organizational Culture on Employee Performance of Operational Division at Toyota (Auto 2000) Grand Depok City, Depok Widodari, Sekar Ayu; Sudari, Suci Ayu; Rachmawati, Dwi
Lead Journal of Economy and Administration Vol 2 No 3 (2024): Lead Journal of Economy and Administration (LEJEA)
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/lejea.v2i3.177

Abstract

This research aims to examine the influence of workload and organizational culture on employee performance of operational division. This research uses a quantitative method by distributing questionnaires to full time employees of sales and workshop divisions in Toyota (Auto 2000) Grand Depok City. The data is determined by probability sampling technique with convenience sample method as many as 56 respondents. The research sample is determined by analyzed using multiple linear regression data analysis methods with SPSS version 26 application software. The results of this study indicate that partially workload has a negative and significant effect on employee performance at Toyota (Auto 2000) Grand Depok City. Meanwhile, partially organizational culture has a positive and significant influence on employee performance. Workload and organizational culture simultaneously have a significant effect on employee performance with an Adjusted R Square value of 0.28 or 28%. In improving employee performance, companies can pay more attention to the targets that must be achieved indicators and increase the implementation of creativity & innovation also employee initiative.
The Influence of HR Management Strategy and Competitive Advantage on The Performance of UMKM, Sukmajaya District, Depok City, West Java Oktaviani, Cyka; Udriyah; Sudari, Suci Ayu
Lead Journal of Economy and Administration Vol 3 No 1 (2024): Lead Journal of Economy and Administration (LEJEA)
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/lejea.v3i1.201

Abstract

Micro Small and Medium Enterprises (MSMEs) have experienced positive developments over time, MSME players also produce a variety of products. To determine the effect of competitive advantage on the performance of MSMEs in Sukmajaya District. To find out whether HR Management strategies and competitive advantage have affected the performance of MSMEs in Sukmajaya District, according to the Central Bureau of Statistics for MSMEs in Sukmajaya District, there will be a decline in 2022 - 2023. The method used in this research is a quantitative method. The quantitative approach can be explained as a research method based on positivism philosophy. This method is used as a research tool on a certain population or sample. This research shows that HR management strategies have a positive and significant influence on the performance of MSMEs in Sukmajaya District. MSME performance also has a positive impact on HR Management strategies. Together, HR Management strategy and competitive advantage have a significant effect on MSME performance. Implications for business actors: this research provides direction for effective management regarding HRM strategy and competitive advantage. HR Management Strategy and competitive advantage have a positive and significant effect on the performance of MSMEs in Sukmajaya District, with a significance value of 0.000 and 0.000 0.05. The linear regression results show that the Adjusted R² is 0.876, which means that 87,6% of the MSME performance variables are explained by these two variables. The F test shows F count (81,632) F table 3.130, strengthening the positive and significant influence of these two variables on performance.
The Influence of Emotional Intelligence, Work Discipline on Teacher Performance at SDN Jatiwaringin VIII Framsiska, Meliana; Sudari, Suci Ayu; Rachmawati, Dwi
Lead Journal of Economy and Administration Vol 3 No 1 (2024): Lead Journal of Economy and Administration (LEJEA)
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/lejea.v3i1.202

Abstract

In the era of growing modernization, human resource management has a key role in the running of an organization. Teachers have a fundamental role in education, teachers spearhead the success of an education. Education is an important factor that determines the growth and survival of a nation. Teacher performance is the key to the success of the quality of the nation's generation, therefore every party in the world of education is always trying to find ways to improve teacher performance in order to create professional teachers. This study aims to determine the significant effect of emotional intelligence and work discipline on teacher performance at Jatiwaringin VIII Elementary School. This type of research is quantitative method research. For data collection using questionnaire techniques as a research instrument. The sampling technique used was saturated sampling with a sample size of 30 respondents. Data analysis using multiple linear regression analysis using the help of the SPSS software program. The results of hypothesis testing and multiple linear regression indicate that emotional intelligence and work discipline have a positive and significant impact on teacher performance at SDN Jatiwaringin VIII. Emotional intelligence and work discipline contribute 52.3% to teacher performance. SDN Jatiwaringin VIII can improve teacher performance by conducting evaluations related to understanding and applying the importance of emotional intelligence and work discipline.
The Influence Of Service Quality On Community Satisfaction In The Development Of Population Administration: Case Study at Kependudukan and Pencatatan Sipil Offices of Surade Region, Sukabumi Regency Suci Ayu Sudari; Pambreni, Yuni; Hidayat, Rohmat
Neo Journal of economy and social humanities Vol 1 No 4 (2022): Neo Journal of Economy and Social Humanities, December 2022
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (271.351 KB) | DOI: 10.56403/nejesh.v1i4.51

Abstract

The study aims to know the influence of service quality on community satisfaction in the development of population administration at Kependudukan and Pencatatan Sipil Offices of Surade Region, Sukabumi Regency. Along with developments, various public complaints are often found regarding the decline in professionalism in public services in almost all government sectors or regions which are marked by a decrease in the quality of public services, especially in making population administration according to procedures. The variables used in this study are service quality as an independent variable and community satisfaction as the dependent variable. This study used questionnaire as the instrument of collecting data. Analysis data for this study used simple regression analysis. The result showed that the hypothesis testing for the effect of service quality on satisfaction obtained a t-count value of 8.361 with a significance level of 0.000 <0.05 then and the t-count value = 8.361 > t-table = 1.661, so that the service quality variable has significant and positive effect on satisfaction.
WORKSHOP TALENT IDENTIFICATION SANGGAR AYODYAPALA TAPOS MENGENAL DAN MEMETAKAN BAKAT SDM SANGGARMU SATU LANGKAH AWAL TALENT MANAGEMENT Muhammad Rifky Fadillah; Allya Kamila; Azmiyatun Azmiyatun; Chelsy Niktyo; Ihwanu Al Afuwu; Nesya Arsyawa; Nurus Syifa; Rianti Amelia; Shabita Kirana; Shita Nuraisyah; Yuni Pambreni; Suci Ayu Sudari
PEDAMAS (PENGABDIAN KEPADA MASYARAKAT) Vol. 4 No. 04 (2026): JULI 2026
Publisher : MEDIA INOVASI PENDIDIKAN DAN PUBLIKASI

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Abstract

Pengelolaan sumber daya manusia (SDM) pada usaha mikro, kecil, dan menengah (UMKM) di sektor ekonomi kreatif seringkali dilakukan secara informal tanpa sistem yang terstruktur, sehingga potensi individu tidak teridentifikasi secara optimal. Kegiatan pengabdian masyarakat ini bertujuan untuk membantu Sanggar Ayodyapala Tapos, Kota Depok, dalam mengenali dan memetakan bakat SDM-nya melalui Workshop Talent Identification sebagai langkah awal penerapan talent management. Metode yang digunakan adalah pendekatan partisipatif yang mencakup presentasi materi, diskusi kelompok kecil, pengisian formulir Peta Bakat SDM secara terbimbing, serta presentasi hasil oleh peserta. Kegiatan dilaksanakan pada Minggu, 14 Juni 2026, diikuti oleh ±15 pengajar, pelatih, dan staf sanggar. Temuan penting dari kegiatan ini adalah teridentifikasinya empat klasifikasi talenta SDM sanggar, yaitu The Stars, The Experts, Future Leaders, dan Core Team, yang terdokumentasikan dalam Dokumen Peta Bakat SDM. Selain itu, peserta memperoleh pemahaman konseptual tentang talent management dan cara mengidentifikasi bakat berbasis kompetensi. Kegiatan ini menyimpulkan bahwa identifikasi bakat secara sistematis dapat memberikan landasan pengambilan keputusan pengembangan SDM yang lebih objektif dan berbasis data, bukan sekadar kebiasaan, bagi pimpinan sanggar.
PERANCANGAN TATA LETAK FASILITAS SEBAGAI UPAYA PENINGKATAN EFISIENSI OPERASIONAL PADA UMKM LINA OLSHOP Kanti Kurniasih; Firdha Nurul Fitria; Alvia Nada Saputri; Rasyid Fatullah; Salma Nurindah Intan Pratiwi; Shinta Dwi Syahrani; Wildan Syafiq; Yuni Pambreni; Suci Ayu Sudari; Udriyah Udriyah
PEDAMAS (PENGABDIAN KEPADA MASYARAKAT) Vol. 4 No. 04 (2026): JULI 2026
Publisher : MEDIA INOVASI PENDIDIKAN DAN PUBLIKASI

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Abstract

Usaha Mikro, Kecil, dan Menengah (UMKM) memiliki peran penting dalam mendukung pertumbuhan ekonomi, namun masih banyak menghadapi kendala operasional akibat pengelolaan tata letak fasilitas yang kurang optimal. Pengabdian masyarakat ini bertujuan untuk menganalisis kondisi tata letak fasilitas pada UMKM Lina Olshop, mengidentifikasi permasalahan operasional yang timbul, serta merancang usulan tata letak yang lebih efektif guna meningkatkan efisiensi operasional. Pengabdian Masyarakat ini menggunakan metode pendekatan pendampingan partisipatif dengan pendekatan studi kasus. Pengumpulan data dilakukan melalui observasi langsung, wawancara dengan pemilik usaha, dan dokumentasi kondisi fasilitas. Analisis dilakukan dengan membandingkan tata letak eksisting terhadap kebutuhan operasional, kemudian menyusun rancangan tata letak usulan menggunakan pendekatan Systematic Layout Planning (SLP). Hasil dari pengabdian masyarakat menunjukkan bahwa tata letak awal masih memiliki beberapa permasalahan, yaitu penempatan produk yang belum terkelompok berdasarkan kategori, area penyimpanan stok yang bercampur dengan area penjualan, serta posisi freezer yang menghambat sirkulasi pelanggan. Tata letak usulan dirancang melalui pengelompokan produk berdasarkan kategori, pemisahan area stok dan area penjualan, serta pemindahan freezer ke lokasi yang lebih strategis. Penerapan rancangan tersebut berpotensi mengurangi jarak tempuh pelanggan selama berbelanja, meningkatkan kelancaran alur pelayanan, mengoptimalkan pemanfaatan ruang yang tersedia, serta mempermudah proses pengelolaan persediaan. Selain itu, kenyamanan pelanggan dalam berbelanja juga dapat meningkat melalui terciptanya tata ruang yang lebih teratur dan mudah diakses. Dengan demikian, perancangan ulang tata letak fasilitas dapat menjadi solusi yang efektif, ekonomis, dan mudah diterapkan untuk meningkatkan efisiensi operasional serta daya saing UMKM.
Optimalisasi Pelayanan Pelanggan dan Pemanfaatan Canva, Shopee, danNomor Induk Berusaha (NIB) bagi Pelaku UMKM Crafting Depok Chandi Lestari; Filza Naurah Zahra; Karnelly Karnelly; Mei Indah Maulida; Sabilah Ayu Lestari; Zahra Inayah Salsabila; Suci Ayu Sudari; Udriyah Udriyah; Nur Fitri Dewi; Hadi Wijaya
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 4 (2026): JULI-AGUSTUS
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/avy9wh05

Abstract

Pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) crafting pada Komunitas Salzi & Friends Kota Depok menghadapi kendala operasional dalam hal kualitas pelayanan pelanggan, keterbatasan kemampuan pemasaran digital, serta ketiadaan perizinan legalitas usaha. Kegiatan pengabdian masyarakat ini bertujuan untuk membenahi tata kelola usaha 18 mitra melalui pemberian materi pelayanan prima, pelatihan pembuatan media visual dengan aplikasi Canva, pendampingan pembukaan toko daring Shopee, serta fasilitasi penerbitan Nomor Induk Berusaha (NIB). Pelaksanaan program bertempat di Kampus Universitas Global Jakarta pada 15 Juli 2026 dengan menerapkan metode sosialisasi, praktik langsung, dan penyelesaian kendala di tempat. Hasil pendampingan menunjukkan adanya pemahaman mitra mengenai pentingnya responsivitas pelayanan, terciptanya katalog dan poster promosi digital secara mandiri, aktifnya akun penjualan di marketplace, serta terbitnya dokumen NIB bagi mitra yang memenuhi persyaratan. Integrasi dari ketiga aspek ini memberikan dorongan nyata bagi keberlanjutan dan penguatan posisi pasar UMKM kerajinan di tingkat lokal.
Pemberdayaan Peningkatan Pelayanan Pelanggan dan Digitalisasi Usaha UMKM F&B Kota Depok Muhammad Fadilah; Yuni Pambreni; Suci Ayu Sudari; Ramzaqy Fadlililah; Fahri Faturahman; Tegar Firmansyah; Muhammad Qisthi Yovari; Najwa Sabrina; Panca Apriliani; Dwi Rachmawati
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 4 (2025): JULI-AGUSTUS
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/snsc3443

Abstract

Usaha Mikro, Kecil, dan Menengah (UMKM) di sektor makanan dan minuman (F&B) melalui peningkatan pelayanan pelanggan dan digitalisasi usaha di Kota Depok. Program ini melibatkan sosialisasi serta pendampingan teknis mengenai pentingnya pelayanan prima, legalitas usaha melalui izin PIRT, serta pemanfaatan platform digital seperti ShopeeFood dan sistem pembayaran QRIS melalui Shopee Partner. Metode yang digunakan mencakup pendekatan observasi awal, penyampaian materi secara langsung, serta distribusi informasi visual berupa pamflet. Hasil kegiatan menunjukkan bahwa peserta memperoleh pemahaman baru mengenai lima dimensi utama pelayanan pelanggan (tangible, reliability, responsiveness, assurance, dan empathy), serta terlibat aktif dalam proses pendaftaran PIRT dan layanan digital. Kegiatan ini terbukti meningkatkan kesiapan UMKM untuk bersaing secara legal, profesional, dan adaptif di era ekonomi digital.
The Influence Of Work Life Balance And Job Stress On Job Satisfaction Of Employees At PT. Rukun Mitra Sejati South Jakarta Rayeskana Istighfarkhan Jaysan; Suci Ayu Sudari; Yuni Pambreni
Best Journal of Administration and Management Vol 2 No 4 (2024): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v2i4.179

Abstract

This research aims to analyze the influence of work life balance and work stress levels on employee job satisfaction. The research method uses a quantitative approach involving PT Rukun Mitra Sejati respondents. Data was collected through a questionnaire that measured the variables work life balance, work stress, and job satisfaction. The results of the analysis show that there is a positive and significant influence between work life balance and employee satisfaction. This shows that the more balanced the balance between work life and personal life (work life balance), the higher the level of job satisfaction felt by employees. On the other hand, there is a negative and significant influence between the level of work stress and employee satisfaction. This means that the higher the level of work stress experienced by employees, the lower the level of job satisfaction they feel. This research also produces an R Square value of 0.580, which shows that the work life balance variable (X1) and the work stress variable (X2) together contribute 58% to the job satisfaction variable (Y). Thus, this research makes an important contribution in understanding the factors that influence employee job satisfaction, especially through aspects of work life balance and work stress levels. The practical implications of these findings can be used as a basis for companies to increase employee job satisfaction through improvements in work life balance management and employee work stress management.
The Influence of Work-Life Balance and Job Satisfaction on Employee Performance at UMKM Menteng Jaya Ganang Roger Mawardi; Suci Ayu Sudari; Yuni Pambreni
Best Journal of Administration and Management Vol 4 No 1 (2025): Best Journal of Administration and Management
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/bejam.v4i1.334

Abstract

This study aims to determine the effect of Work Life Balance and job satisfaction on employee performance at UMKM Menteng Jaya. Employee performance is one of the key factors in increasing productivity and business sustainability, especially in the UMKM sector. This study uses a quantitative approach with a survey method by distributing questionnaires to all employees of UMKM Menteng Jaya, with a total sampling technique of 56 respondents. The data collected were then analyzed using SPSS software version 27. The results of the study showed that Work Life Balance had a significant effect on employee performance. In addition, job satisfaction was also proven to have a significant effect on employee performance. And Work Life Balance and job satisfaction simultaneously have a significant effect on employee performance. This proves that balanced and satisfying human resource management has a major influence on employee productivity in the UMKM sector.
Co-Authors Afifah Latifah Turahma Afifah Latifah Turahma Agnemas Yusoep Islami Agung Pramono, Agung Ahmad Dzaky Pratama Alfi Maghfuriyah Ali Ridho Ali Ridho Allya Kamila Alvia Nada Saputri Anggraeni, Dea Tiara Aulia Choiri Windari Azmiyatun Azmiyatun Chandi Lestari Chelsy Niktyo Cyka Oktaviani Dede Mulazamah Chairunnisa Dhea Nurmala Sari Dwi Rachmawati Fahrezi, Irgi Ahmad Fahri Faturahman Febria Anjara Felisya Pangi Wijaya Feri Nugroho Filza Naurah Zahra Firdha Nurul Fitria Framsiska, Meliana Ganang Roger Mawardi Hadi Firmansyah, Hadi Hadi Wijaya Hayu Putri Julia Lestari Ihwanu Al Afuwu Jaysan, Rayeskana Istighfarkhan Jessica Adelia Kanti Kurniasih Karnelly Karnelly Khusni Faizah Lestari, Hayu Putri Julia Ling, Liu Lai Mawardi, Ganang Roger Maylinda Nur Faizah Mei Indah Maulida Meli Linda Sari Meliana Framsiska Mesja Dwika Mohd, Zalena Muhammad Alif Al Adrunisapta Muhammad Fadilah Muhammad Qisthi Yovari Muhammad Rifky Fadillah Nadya Nasywa Hanifah Najwa Sabrina Nesya Arsyawa Nora Listiana Noviyanti Noviyanti Nur Fitri Dewi Nur Fujianti Nuralisa Nuralisa Nurus Syifa Nurwijayanti Oktaviani, Cyka Panca Apriliani Putra Tangguh Wisnuaji Putri Amelia Rahmawati Ulfah Ramdani Eka Pradana Ramzaqy Fadlililah Rasyid Fatullah Rayeskana Istighfarkhan Jaysan Resy Berliana Taruly Manurung Rianti Amelia Rohmat Hidayat Rohmat Hidayat Sabilah Ayu Lestari Sagita Pradyaningrum Salaisah Almani Fatiha Salma Nurindah Intan Pratiwi Sekar Ayu Widodari Shabita Kirana Shinta Dwi Syahrani Shita Nuraisyah Siti Listiana Siti Mutiara Husna Sri Anawati Sultansyah Adira Putra Tegar Firmansyah Udriyah Udriyah Udriyah Widodari, Sekar Ayu Widodo Putra Manahuang Wildan Syafiq Yancik, Yupiter Yuni Pambreni Yuni Pammbreni Zahra Inayah Salsabila Zalena Mohd