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Journal : JURNAL MANAJEMEN TRANSPORTASI

Domestic Air Transport Regulations in Indonesia Martono, Kemis; Marina, Sandriana; Wardana, Aditya
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 1 (2016): JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK
Publisher : STMT Trisakti

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Abstract

The purpose of this study is to explore the implementation of provisions of the domestic air transport regulations provided in the 2009 Civil Aviation Act. The method is a library research that study the scheduled air transportation including the requirement of the establishment of airlines; capital of air transport business entities, aircraft ownership and operation requirements, share holder composition, bank guarantee requirements, aviation human resources; tarif’s regulations including passenger’s tariff, passengers’ protection, best practices; non-scheduled air transportation; general aviation and air transportation pioneer has been fully implemented and compliances with the airlines. It is concluded that the provision of air transport regulation provided in the Civil Aviation Act of 2009 has been fully implemented and compliances with the airlines in Indonesia. Keywords: Civil Aviation Act of 2009, scheduled and non-scheduled, pioneer air transport, general aviation.
DOMESTIC AIR TRANSPORT REGULATIONS IN INDONESIA Martono, Kemis; Marina, Sandriana; Wardana, Aditya
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 3, No 1 (2016): MARET
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v3i1.137

Abstract

The purpose of this study is to explore the implementation of provisions of the domestic air transport regulations provided in the 2009 Civil Aviation Act. The method is a library research that study the scheduled air transportation including the requirement of the establishment of airlines; capital of air transport business entities, aircraft ownership and operation requirements, share holder composition, bank guarantee requirements, aviation human resources; tarif’s regulations including passenger’s tariff, passengers’ protection, best practices; non-scheduled air transportation; general aviation and air transportation pioneer has been fully implemented and compliances with the airlines. It is concluded that the provision of air transport regulation provided in the Civil Aviation Act of 2009 has been fully implemented and compliances with the airlines in Indonesia.
Kualitas Layanan, Kepercayaan Merek dan Kepuasan Penumpang Gultom, Simon; Marlita, Devi; Wardana, Aditya
JURNAL MANAJEMEN TRANSPORTASI & LOGISTIK Vol 5, No 2 (2018): JULI
Publisher : Sekolah Tinggi Manajemen Transportasi (STMT) Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25292/j.mtl.v5i2.248

Abstract

The study aimed at analyzing the data and information about the effect of service quality and brand trust of Garuda Indonesia to the passengers’ satisfaction and retention. The method used was descriptive and associative. The path analysis was used to analyse the data. The primary data was taken from 245 passengers who have been flying with Garuda Indonesia at least 1 time. The survey was conducted in DKI Jakarta. The result shows that the quality of service and the trusted brand effect simultaneously and partially to the passengers’ satisfaction while those three factors effect simultaneously and partially to the passengers’ retention