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All Journal Pastura; Journal Of Tropical Forage Science Jurnal Ilmu Perairan (Aquatic Science) Proceeding Buffalo International Conference JURNAL PETERNAKAN JUSIFO : Jurnal Sistem Informasi Sistemasi: Jurnal Sistem Informasi JURNAL MEDIA INFORMATIKA BUDIDARMA Tropical Animal Science Journal JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI JURNAL INSTEK (Informatika Sains dan Teknologi) Jurnal Teknologi Sistem Informasi dan Aplikasi Jurnal Sistem Cerdas Building of Informatics, Technology and Science Jurnal Sistem informasi dan informatika (SIMIKA) Jurnal Inovasi dan Teknologi Pembelajaran (JINOTEP) Kajian dan Riset Dalam Teknologi Pembelajaran JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Journal of Computer System and Informatics (JoSYC) Jurnal Teknik Informatika (JUTIF) Wahana Peternakan PETERPAN (Jurnal Peternakan Terapan) Jurnal Pendidikan dan Teknologi Indonesia Studium: Jurnal Pengabdian Kepada Masyarakat Malcom: Indonesian Journal of Machine Learning and Computer Science Jurnal Karya Abdi Masyarakat Jurnal Ilmiah Ilmu-Ilmu Peternakan Innovative: Journal Of Social Science Research Journal of Animal Nutrition and Production Science The Indonesian Journal of Computer Science
M. Afdal
Fakultas Peternakan Universitas Jambi
Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Public Health Social Sciences Veterinary Other

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Journal : Building of Informatics, Technology and Science

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Analisis Sentimen Traveloka Berdasarkan Ulasan Google Play Store Menggunakan Algoritma Support Vector Machine dan Random Forest Rohimah, Siti; Afdal, M; Mustakim, Mustakim; Novita, Rice
Building of Informatics, Technology and Science (BITS) Vol 6 No 3 (2024): December 2024
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i3.6300

Abstract

The internet has become a key element in supporting technological and information advances in various sectors of human activity. In the trade and tourism sector, the Traveloka application is the favorite choice of Indonesian people. Reviews or reviews from users play an important role for the Company to understand the level of customer satisfaction. However, currently there are several users who give high ratings but contain negative reviews. Based on these problems, this research aims to understand more deeply user opinions, so that they can be used to improve services and features as well as test and compare the accuracy of the two algorithms in classifying user sentiment. In this research, the Support Vector Machine and Random Forest classification methods were used. The research results show that Random Forest has superior and stable performance compared to SVM, with higher average accuracy for most features, such as Traveloka (71% & 67%) and Airplanes (75% & 74%). Evaluation with k-fold cross validation supports these results, with higher average Random Forest accuracy on features such as Traveloka (70% & 66%) and Airplanes (75% & 74%).
Implementasi Metode Holt-Winters dan FP-Growth dalam Melakukan Peramalan Stok Barang Pada Swalayan Berdasarkan Pola Asosiasi Loka, Septi Kenia Pita; Afdal, M; Novita, Rice; Mustakim, Mustakim
Building of Informatics, Technology and Science (BITS) Vol 6 No 3 (2024): December 2024
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i3.6305

Abstract

At present, competition in the business world is extremely fierce, particularly in the convenience store sector. The development of retail trade is progressing rapidly, accompanied by the emergence of many small markets and online shops. This situation encourages store owners to make wiser decisions, such as managing stock replenishment. If overlooked, this matter way hinder employees from locating the necessary items, thereby increasing the potential risk of goods expiring or being damage before they are sold. Therefore, store owners need to understand consumer behavior and shopping habits to assist iin stock management. Based on this issue, the research aims to analyze consumer purchasing patterns and optimize inventory stock. The result of this experiment identified two best rules, namely biscuit and consumption/food, with a confidence of 53,61%, a support of 15,57%, and a lift ratio of 1,116 the error measurement MAPE shows a value of 6,79 using alpha, beta and gamma values of 0,1. The total predicted stock in 52,086 with an actual value of 72,275, which is close to actual value of data prior to the significant observed in the last three months.
Prediksi Produksi Kelapa Sawit Menggunakan Algoritma Support Vector Regression dan Recurrent Neural Network Alfakhri, Rezky; Permana, Inggih; Novita, Rice; Afdal, M
Building of Informatics, Technology and Science (BITS) Vol 6 No 3 (2024): December 2024
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i3.6441

Abstract

Oil palm is one of the important plantation crops and a leading commodity in Indonesia. PT. XYZ is a company engaged in receiving Fresh Fruit Bunches (FFB) to be processed into Crude Palm Oil (CPO) and Palm Kernel (PK). So far, the company has conducted statistical analysis with a correction value of 5% - 12% on the production results each month in targeting production results. However, this method is still lacking, because it uses manual calculations and considers estimates from personal experience. Therefore, this research proposes a data mining technique with Support Vector Regression (SVR) and Recurrent Neural Network (RNN) algorithms to predict production output precisely. In this study, testing was carried out on SVR hyperparameters, namely Kernel, C, Gamma, and Epsilon. While in RNN, testing is carried out on the optimizer, and the learning rate. In addition, the window size is also determined through a series of experiments, namely 3, 5, and 7. The comparison results show that the RNN model outperforms SVR with an RMSE value of 0.0928, MAPE of 14.32%, and R2 of 0.6164. The RNN model was then implemented to predict the next 3-month period. The prediction results show that there will be a significant increase in production in the first month, then a slight decrease in the second month, and an increase again in the third month.
Klasifikasi Sentimen Pengguna X Terhadap Pemboikotan Produk Pro Israel Menggunakan Algoritma Machine Learning Susanti, Pingki Muliya; Afdal, M; Permana, Inggih; Marsal, Arif
Building of Informatics, Technology and Science (BITS) Vol 6 No 4 (2025): March 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i4.6533

Abstract

The campaign to boycott pro-Israel goods emerged as a result of the enduring conflict between Israel and Palestine. This boycott initiative led to a decline in sales, which adversely impacted the livelihoods of employees, manifesting in diminished bonuses, salary reductions, and job terminations. Such actions elicited a variety of reactions from the public on platform X. This study seeks to categorize the sentiments of X users regarding the boycott of pro-Israel products by comparing the efficacy of Machine Learning algorithms, namely Support Vector Machine and Random Forest. To address the class imbalance within the dataset, this research employs the synthetic minority over-sampling technique (SMOTE). The dataset comprised 2,275 entries, gathered through web scraping methods on the X platform. The findings indicate that a majority of X users in Indonesia endorse the boycott movement, exhibiting a positive sentiment of 58%. The SVM algorithm, when combined with SMOTE, demonstrated the highest performance in sentiment classification, achieving an accuracy of 90.54%, whereas Random Forest attained an accuracy of only 83.1%. This research offers insights into the views of the Indonesian populace regarding the boycott of pro-Israel products.
Analisis Sentimen Terhadap Program Makan Bergizi Gratis Menggunakan Algoritma Machine Learning Pada Sosial Media X Triningsih, Elsa; Afdal, M; Permana, Inggih; Rozanda, Nesdi Evrilyan
Building of Informatics, Technology and Science (BITS) Vol 6 No 4 (2025): March 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v6i4.6534

Abstract

The government has launched the Free Nutritious Meal Program as part of a strategic effort to reduce stunting in Indonesia. However, the program has generated a lot of controversy among the public, especially regarding the large budget allocation that is considered burdensome and its impact on the education sector and the country's financial stability. This study aims to analyze public sentiment towards the program by utilizing data from social media platform X (Twitter) as much as 2,400 data. Public sentiment is classified into three categories, namely positive, negative, and neutral, using two machine learning algorithms, namely Support Vector Machine (SVM) and Random Forest. In addition, the SMOTE technique is used to handle data imbalance in the model training process. The analysis results showed that negative sentiments dominated at 46%, with the main issue highlighted being the high budget allocation and its impact on education. In terms of performance, the SVM algorithm with SMOTE produced the highest accuracy of 85.74%, outperforming the Random Forest algorithm which only achieved 81.53% accuracy.
Analisis Sentimen Masyarakat Menggunakan Algoritma Long Short Term Memory (LSTM) Pada Ulasan Aplikasi Halodoc Yulianti, Nelvi; Afdal, M; Jazman, Muhammad; Megawati, Megawati; Anofrizen, Anofrizen
Building of Informatics, Technology and Science (BITS) Vol 7 No 2 (2025): September 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v7i2.7243

Abstract

Halodoc is a digital healthcare platform that provides users with convenient access to medical services online. This study aims to analyze public sentiment toward the Halodoc application based on 1,416 user reviews collected during the period from July to September 2024. The reviews are categorized into three sentiment classes: positive, negative, and neutral, using the Long Short-Term Memory (LSTM) algorithm. Prior to classification, the Word2Vec technique is applied to transform the words in the reviews into numerical vector representations for processing by the model. The analysis revealed that a portion of the reviews expressed negative sentiments, mainly concerning delays in medication delivery and slow responses from customer service. Model performance evaluation shows that the implementation of the LSTM algorithm optimized with the Adam (Adaptive Moment Estimation) optimizer and a dropout rate of 0.2 achieved the highest accuracy of 89.40% and an F1-score of 88.63%. These results indicate that the model performs very well in classifying sentiments and can be used as a useful tool for understanding user satisfaction with the Halodoc application.
Penerapan Support Vector Machine untuk Analisis Sentimen Pengguna X terhadap IndiHome, Biznet, dan Starlink Alfian, Zhevin; Afdal, M; Novita, Rice; Zarnelly, Zarnelly
Building of Informatics, Technology and Science (BITS) Vol 7 No 2 (2025): September 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v7i2.7429

Abstract

This study aims to analyze user sentiment on the social media platform X toward three major internet service providers in Indonesia, IndiHome, Biznet, and Starlink. The analysis focuses on five key variables: internet speed, network stability, pricing and service packages, customer service quality, and coverage availability. A total of 4,500 data points were collected through data crawling, then processed using text mining techniques and the Support Vector Machine (SVM) algorithm, with data imbalance addressed through the Random Oversampling method. Evaluation results show that IndiHome consistently demonstrated the best performance, achieving an accuracy of up to 90% in the customer service quality variable, and an overall average accuracy above 85% across all variables. Biznet generally ranked second, with accuracy ranging from 63% to 80%. Starlink placed lowest overall, although it still recorded competitive results, such as 82% accuracy in the internet speed variable. The application of Random Oversampling improved the model’s classification accuracy by an average of 6–12% compared to the non-oversampling model. This study offers strategic insights into public perception of internet services and can serve as a reference for improving service quality based on data-driven user feedback.
Analisis Sentimen Masyarakat Terhadap Kebijakan Ekspor Pasir Laut Berdasarkan Ulasan Twitter Menggunakan Algoritma Naive Bayes dan Support Vector Machine Zarqani, Zarqani; Afdal, M; Novita, Rice; Megawati, Megawati
Building of Informatics, Technology and Science (BITS) Vol 7 No 2 (2025): September 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v7i1.7431

Abstract

The export of sea sand has been banned since 2003 through a Decree of the Minister of Industry and Trade. However, on May 15, 2023, President Joko Widodo once again allowed the export of sea sand through Government Regulation No. 26 of 2023. This policy sparked controversy and went viral on social media, including on Twitter. This study aims to analyze public sentiment toward the policy based on reviews on Twitter using the Naïve Bayes and Support Vector Machine (SVM) algorithms. Data was collected through crawling techniques, then processed using text preprocessing methods, word weighting using TF-IDF, and random oversampling to balance the data. The data was then categorized into four thematic variables—economy, environment, social, and geological policy—to examine a more focused distribution of sentiment. Analysis of 2,765 data points revealed that the majority of sentiment was negative (55%), indicating public opposition to the sea sand export policy, followed by neutral sentiment (30%) and positive sentiment (15%). Performance evaluation shows that SVM excels in the Economy category with nearly 95% accuracy, while in other categories the difference with Naïve Bayes is relatively small. This study is expected to provide insights into the Indonesian public's perception of the sea sand export policy and its implications across various sectors.
Analisis Sentimen Terhadap Pemain Naturalisasi dan Lokal Tim Nasional Sepakbola Indonesia Menggunakan Support Vector Machine Arrazak, Fadlan; Afdal, M; Novita, Rice; Megawati, Megawati
Building of Informatics, Technology and Science (BITS) Vol 7 No 2 (2025): September 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v7i2.7471

Abstract

The inclusion of naturalized players in Indonesia's national football team has sparked diverse public reactions, particularly on social media platforms like Twitter. This study aims to compare public opinion toward naturalized and local players through sentiment analysis. A total of 2,342 tweets were categorized into three sentiment classes: positive, neutral, and negative. Naturalized players received a higher number of positive sentiments, totaling 809, compared to 333 negative and 231 neutral sentiments. In contrast, local players gained 465 positive sentiments, 317 negative, and 187 neutral, indicating a generally more favorable perception of naturalized players among the public. Further analysis was conducted using the Support Vector Machine (SVM) classification algorithm along with the SMOTE technique for data balancing, focusing on five key aspects: performance, experience, physical condition, adaptability, and communication. The classification results showed that naturalized players outperformed in physical condition with an accuracy of 96 percent, followed by performance and adaptability, each at 90 percent. On the other hand, local players showed superiority only in communication with an accuracy of 92 percent. In terms of precision and recall, naturalized players again led in physical condition, achieving 97 percent precision and 96 percent recall, while local players excelled in communication with both precision and recall at 92 percent. These findings offer valuable insights for policymakers and football organizations in formulating more effective naturalization strategies.
Analisis Sentimen Masyarakat Terhadap Kebocoran Pusat Data Nasional Sementara Menggunakan Algoritma Random Forest dan Support Vector Machine Basri, Faishal Khairi; Afdal, M; Angraini, Angraini; Rozanda, Nesdi Evrilyan
Building of Informatics, Technology and Science (BITS) Vol 7 No 2 (2025): September 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v7i2.7473

Abstract

A ransomware attack on Indonesia’s Temporary National Data Center (PDNS) in June 2024 triggered major public concern over data security and government preparedness. This study aims to analyze public sentiment toward the incident using an Aspect-Based Sentiment Analysis approach on 2,700 Indonesian-language tweets collected from the X platform. The research follows the SEMMA (Sample, Explore, Modify, Model, Assess) methodology, involving text preprocessing, aspect extraction using part-of-speech tagging and named entity recognition, feature representation using Term Frequency-Inverse Document Frequency, and aspect refinement through semantic coherence. Extracted aspects are grouped into five categories: data security, institutions, infrastructure, politics and economy, and impact. Sentiment classification is carried out using the IndoBERTweet model. Results indicate a strong dominance of negative sentiment, particularly in the infrastructure and institutional categories, with no positive sentiment recorded in the political and economic aspect. To address class imbalance in sentiment distribution, the Synthetic Minority Oversampling Technique is applied during model training. Performance evaluation of two algorithms—Random Forest and Support Vector Machine—shows that Random Forest performs best, achieving 96% accuracy on a 70:30 data split and 99.05% average accuracy using 10-fold cross-validation. These findings highlight the effectiveness of aspect-based sentiment analysis and demonstrate Random Forest's superiority in handling imbalanced sentiment classification tasks.
Co-Authors - Mardalena, - A. Adriani AA Sudharmawan, AA Addion Nizori ADRIANI ADRIANI Adriani Adriani Afandi, Rival Aini, Delvi Nur Al-Yasir, Al-Yasir Alfakhri, Rezky Alfian, Zhevin Andaranti, Arifah Fadhila Andriyani, Dwi Ratna Angraini Angraini Anisa Putri Annisa Ramadhani Anofrizen Anofrizen Arif Marsal Arrazak, Fadlan Auliani, Sephia Nazwa Ayu Lestari Silaban Ayu Silaban Azzahra, Aura Basri, Faishal Khairi Darlis Darlis Darlis Darlis, Darlis Eki Saputra F. Safiesza, Qhairani Frilla Fauzan Ramadhan Febi Nur Salisah Filawati Filawati FITRY TAFZI Hendri, Desvita Heni Suryani Husaini, Fahri Husna, Nur Alfa Indah Lestari, Indah Indriyani Indriyani Indriyani Inggih Permana Intan, Sofia Fulvi Irwanda, Mahyuda Jazman, Muhammad Kusuma, Gathot Hanyokro Lisani Lisna, Lisna Loka, Septi Kenia Pita Luber, Yusuf Amirullah Mawaddah, Zuriatul Megawati - Miftahul Jannah Mochammad Imron Awalludin Mona Fronita, Mona Muhammad Ambar Islahuddin Munandar, Darwin Munzir, Medyantiwi Rahmawita Mustakim Mustakim Mustakim Mutia, Risma Muttakin, Fitriani Nabillah, Putri Nasution, Nur Shabrina Nelwida Nelwida Nurfadilla, Nadia Nurkholis Nurkholis Pertiwi, Tata Ayunita Priady, Muhamad Ilham Prizky Nanda Mawaddah Putra, Moh Azlan Shah Putri, Celine Mutiara Putri, Suci Maharani Rahmah, Astriana Rahmawita, Medyantiwi Ramadani, Faradila Ramadhani, Indah Rayean, Rival Valentino Remon Lapisa Rice Novita Rozanda, Nesdi Evrilyan Saad, Wan Zuhainis Sabillah, Dian Ayu Saitul Fakhri Sari, Gusmelia Puspita Sarwo Edy Wibowo Siti Monalisa Siti Rohimah Suhessy Syarif Suhessy Syarif, Suhessy Suryadi Suryadi Suryadi Suryadi Suryani, Heni Susanti, Pingki Muliya Suseno, Rahayu Syafi'i, Azis Syafrizal Syafrizal Syahri, Alfi Syaifullah Syaifullah T. T. Poy Teja Kaswari Tri Astuti Triningsih, Elsa Tshamaroh, Muthia Ula, Walid Alma Wibisono, Yudistira Arya Wilrose, Anandeanivha Winnugroho Wiratman, Manfaluthy Hakim, Tiara Aninditha, Aru W. Sudoyo, Joedo Prihartono Y Zaharanova Yuda, Afi Ghufran Yulianti, Nelvi Yun Alwi Yurleni Yurleni Yusuf Amirullah Luber Zarnelly Zarnelly Zarqani, Zarqani