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Gusbakti Rusip
Department Of Physiology, Faculty Of Medicine, Universitas Prima Indonesia, Medan, Indonesia
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An Evaluation of Waste Implementation of Poly Clinic's Outstanding Services with Blueprint Service to Reduce Waiting Time on Kisaran Asahan District Dwi Astuti Manullang; Chrismis Novalinda Ginting; Sri Wahyuni Nasution; Gusbakti Rusip; Mangatas Silaen
Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences Vol 5, No 3 (2022): Budapest International Research and Critics Institute August: In Progress
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i3.5911

Abstract

The quality of health services provided to patients should be observed and addressed as well as possible so that patients as hospital customers can be loyal/loyal to the hospital. In this study, one aspect that needs to be improved is the outpatient service aspect. The outpatient unit is the patient's entry gate to the hospital in addition to the emergency unit. Outpatient visits exceed emergency department visits. The tendency of the community towards polyclinic services is increasing to get practical treatment services that come once and on that day also get complete services (one daycare) (Dewi et al., 2020) Installation of care in the hospital consists of installations inpatient, and outpatient. Outpatient installation is a service used by doctors as a place for consultation, examination, and treatment of patients who require a short time (Ministry of Health, 2012).
Co-Authors Aditya Candra Amaliyah, Arifah AMELIA EKA DAMAYANTI Anita Surya Arianti, Ara Safitri ASHIL MUHAMMAD ABDUL RASYID Aurelia, Nada Bangun, Primta Bintang Y.M Sinaga Caroline S, Cecilia Chiuman, Linda Daniel Yantonius Simamora DEWI SARTIKA Dhillon, Jessyca Manishwer Kaur Dhillon, Neha Amar Doli, Doni Dwi Astuti Manullang Edy Fachrial ELMAN BOY Erawati, Suci Esther R. D. Sitorus FAWWAZ NAUFAL RACHMADI Fiska Maya Wardhani Fitri Inriani Silaban Ginting, Astriani Natalia Br Ginting, Chrismis Novalinda Hafiz Anugrah Mursyid Halim, Susanna Harianto Bangun Henny Henny, Henny HUDDY ARTICA SINULINGGA Joanna Elvia Harefa Karolina Br Surbakti Kurniawan, Gracella Verren M. Ichwan Mangatas Silaen Mangkuanom, Adrian Saleh Manihuruk, Fani Nuryana Martina Evelyn R.H Melviana Lubis Member Reni Purba Meutia, Rena Milala, Alvin Nugraha S. Muharraran, Firdha Mursyid, Hafiz Anugrah Mutia, Maya Sari NABILA HANA SYAQILA Nadia, Felanda Ahsan NANDA SYAVIRA Napitupulu, Olivia Des Vinca Albahana Nathasia, Ingee Ong, Gabriella Fransisca Purba, Member Reni Putra, Ananda Rahmat PUTRI SARMADANI HASIBUAN QORY AULIA DANA LUBIS Razoki Riamah, Riamah Rianingsih, Rika Robitah Asfur Rosa Paradita Dalimunthe Sagala, Agasy Gideon Admiral Salsabilah Sari, Lusi Rahma Sarli, Syafrian Shieny Lokanata Sinaga, Theresia Margaretha Sinurat, Ariel Oertega Sitorus, Adinda Nazwhanda Alvito Suandy, Suandy Suci Erawati Sulistijanto, Eddy Susanto, Chandra Syarbaini, Siti Farah Syarifah, Anita Tambunan, Adrian Nurrachman Tambunan, Andika Zayani Tarigan, Elviyanti Tiarnida Nababan Tiswan, Dinah Ayu Salsabila Vivin Lydia Wafi Aqilah Yafa Wibowo, Angga Arjuno Yetty Machrina Zendrato, Ester Junita Zul Alfian