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All Journal PALASTREN Jurnal Dinamika Hukum Jurnal Antropologi: Isu-Isu Sosial budaya Jurnal Wilayah dan Lingkungan Jurnal Pendidikan Geografi: Kajian, Teori, dan Praktik dalam Bidang Pendidikan dan Ilmu Geografi Policy & Governance Review Jurnal Administrasi Publik (JAP) Dinamika Governance : Jurnal Ilmu Administrasi Negara Publica: Jurnal Pemikiran Administrasi Negara Civil Service : Jurnal Kebijakan dan Manajemen PNS Widya Komunika: Jurnal Komunikasi Pendidikan Open Access Indonesia Journal of Social Sciences Community Development Journal: Jurnal Pengabdian Masyarakat Ministrate: Jurnal Birokrasi dan Pemerintahan Daerah Jurnal Desentralisasi dan Kebijakan Publik (JDKP) Open Access Indonesia Journal of Social Sciences Co-Value : Jurnal Ekonomi, Koperasi & Kewirausahaan Journal of Social And Economics Research Jurnal Ilmu Administrasi Negara Innovative: Journal Of Social Science Research Public Policy and Management Inquiry Journal of Innovative and Creativity journal of social and economic research Jurnal Pengabdian kepada Masyarakat
Tobirin Tobirin
Universitas Jenderal Soedirman
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Transportation Other

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Analysis of the Role of Agile Governance in the Development of the Smart City Concept: A Qualitative Study of the Banyumas Regency Government, Indonesia Marfuah, Sri Rotul; Tobirin; Ali Rokhman; Muslih Faozanudin
Open Access Indonesia Journal of Social Sciences Vol. 7 No. 4 (2024): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v7i4.260

Abstract

The smart city concept has become a new paradigm in urban development, offering innovative solutions to improve people's quality of life. Agile governance, with its flexibility and adaptability, is a promising approach in managing the complexity of smart city development. This research aims to analyze the role of agile governance in developing the smart city concept in the Banyumas Regency Government, Indonesia. This research uses a qualitative approach with a case study of the Banyumas Regency Government. Data was collected through in-depth interviews with relevant government officials, document analysis, and field observations. Data analysis was carried out using thematic coding and triangulation techniques to ensure the validity and reliability of the research results. The research results show that agile governance plays an important role in developing the smart city concept in Banyumas. Agile principles such as collaboration, iteration, and focus on customer value have been adopted in the planning, implementation, and evaluation processes of smart city programs. Agile governance allows governments to respond quickly to change, actively involve the public, and optimize the use of resources. Agile governance has proven effective in overcoming the challenges of complexity and uncertainty in smart city development. Implementing agile governance can increase the efficiency, effectiveness and sustainability of smart city programs. This research contributes to the development of agile governance theory and practice in the context of smart cities, as well as providing recommendations for other local governments who wish to adopt this approach.
EFEKTIVITAS KEBIJAKAN PENYEDERHANAAN STRUKTUR ORGANISASI PERANGKAT DAERAH KABUPATEN PEMALANG DI KABUPATEN PEMALANG Ulfa, Nera Lutfyani; Kurniasih, Denok; Tobirin, Tobirin
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 13, No 3 (2023): Dinamika Governance- OKTOBER
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v13i3.4142

Abstract

The government strives to realize good governance. One way to do this is by issuing a bureaucratic simplification policy. This policy is implemented through simplifying the structure of Regional Apparatus Organizations (OPD). The purpose of this research The purpose of this research is to analyze the OPD simplification policy of the regional government of Pemalang Regency. This research uses a qualitative descriptive research method with a case study approach with dimensions based on Edward III's theory, namely communication, resources, disposition and bureaucratic structure. The results of this research using a study of the effectiveness of the organizational structure simplification policy in the Regional Government of Pemalang Regency have gone according to expectations, despite experiencing several obstacles. To support the effectiveness of simplifying the organizational structure within the regional government of Pemalang Regency, suggestions can be given regarding the availability of human resources needed to support the policy so that it runs more effectively.  
EFEKTIVITAS PROGRAM KARTU TANI DI DESA LINGGASARI KECAMATAN KEMBARAN KABUPATEN BANYUMAS Fanti, Luna Almira; Kurniasih, Denok; Tobirin, Tobirin
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 13, No 4 (2024): Dinamika Governance - JANUARI
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v13i4.4144

Abstract

The implementation of the Farmer's Card program is a form of government attention to the welfare of farmers in Indonesia. The Farmer's Card is an example of a public service, especially for farmers, which is intended to be used when buying subsidized fertilizer. The implementation of the Farmer Card service is carried out directly by the Agricultural Extension Center (BPP) with Bank Rankyat Indonesia (BRI) as well as fertilizer sellers or retailers. The aim of this research is to determine the effectiveness of the farmer card program in Linggasari Village, Kembaran District, Banyumas Regency. This research uses a descriptive method with a qualitative approach. The effectiveness of the program in this research uses indicators; 1) target success, 2) goal achievement, 3) availability of work facilities and infrastructure, 4) supervision system. The results of the research show that the farmer card program in Linggasari Village, Kembaran District, Banyumas Regency has had a positive impact on farmers in Linggasari Village to get easy access to get subsidized fertilizer at prices set by the central government. Suggestions given include routine outreach, regeneration related to elderly human resources, coordination between retailers complete with kiosks, farmers, and the Banyumas Regency Agricultural Extension Center.
EFEKTIVITAS ANGKUTAN UMUM DALAM TRAYEK TETAP DAN TERATUR DI KABUPATEN BANYUMAS Wahyuningtyas, Nuki Lestari; Kurniasih, Denok; Tobirin, Tobirin
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 13, No 3 (2023): Dinamika Governance- OKTOBER
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v13i3.4141

Abstract

Transportation or freight is a very important area for people's lives. Transportation aims to be a means of moving people that is useful for moving from one place to another, especially for people who do not have private vehicles. The need for transportation facilities and infrastructure is very necessary. The aim of this research is to determine the effectiveness of public transport arrangements on fixed and regular routes in Banyumas Regency. This research uses a qualitative descriptive approach with a survey method through field observations. The effectiveness of the program in this research uses indicators; 1) comfort; 2) capacity; 3) punctuality; 3) price; and 5) overlapping routes. The results of research on public transport services on fixed and regular routes in Banyumas Regency are quite effective based on indicators of comfort, capacity, punctuality and price. The prices or tariffs set do not harm operators and also do not burden people who use rural or urban public transport services. Meanwhile, based on the route overlap indicator, there is overlap in transport routes in urban areas traversed by the Trans Banyumas bus route.  
OPTIMALISASI PELAYANAN PUBLIK DALAM MENINGKATKAN AKUNTABILITAS KINERJA ORGANISASI PERANGKAT DAERAH (OPD) KABUPATEN PURBALINGGA Fitrianingrum, Tyas; Kurniasih, Denok; Tobirin, Tobirin
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 13, No 4 (2024): Dinamika Governance - JANUARI
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v13i4.4143

Abstract

The performance of public service organizations is an important part in realizing state goals. The expected public service standard is to be able to apply the principles of good governance, namely benefit, accuracy, openness, impartiality and public interest. The aim of this research is to find out how to optimize public services in increasing performance accountability in the Regional Apparatus Organization (OPD) of Puralingga Regency in order to realize good governance. The research method used is a qualitative descriptive method, with qualitative data analysis techniques, namely describing and interpreting data obtained in the field through observations and documentation data. The Regional Government through regional apparatus organizations has implemented an accountability system in accordance with existing regulations, however, limited human resources (HR) hinder excellent service to the community. Poor public service performance is partly caused by a lack of accountability in administration. The good performance of regional apparatus organizations is influenced by services that are provided openly and responsibly.
KOLABORASI MULTI LEVEL DALAM PENANGGULANGAN KEMISKINAN EKSTREM DI 7 PROVINSI DAN 35 KABUPATEN PRIORITAS DI INDONESIA (STUDI KASUS DI PROVINSI JAWA TENGAH) Hidayat, Mohamad Taufiq; Kurniasih, Denok; Tobirin, Tobirin
Dinamika Governance: Jurnal Ilmu Administrasi Negara Vol 13, No 4 (2024): Dinamika Governance - JANUARI
Publisher : Universitas of Pembangunan Nasional "Veteran" Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33005/jdg.v13i4.4172

Abstract

The purpose of this research is to describe "collaborative" in poverty alleviation in 7 Provinces and 35 Priority Districts in Indonesia by sampling Central Java province, the parties involved and what poverty reduction strategies are used in Central Java. The method used was descriptive qualitative and the theoretical approach of "Ansell and Gash (2007)" became the basis of this research. The results of the study show that multi-level collaboration in extreme poverty reduction, especially in the Central Java region, has succeeded in reducing the extreme poverty rate both at the provincial and district levels. Leadership is a key factor in the success of this collaboration. This is because it is able to facilitate and cooperate with all components to collaborate. In addition, it provides strong trust, so as to build commitment in all parties to be responsible for their respective duties.
Ethics of Public Administration Machmud, Fikri Eka Aji; Denok Kurniasih; Tobirin Tobirin
Open Access Indonesia Journal of Social Sciences Vol. 7 No. 1 (2024): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v7i1.212

Abstract

One factor that significantly influences how well companies and public administration players carry out their operations is ethics. The ethical issues that arose, including nepotism, collusion, and corruption, made the implementation of public administration ethics in the Indonesian government bureaucracy crucial. The qualitative technique was employed in this study, with primary data coming from observations and secondary data coming from media and literary analysis. The public emphasized and criticized public bureaucracy throughout the reform era because, according to studies, a small number of Indonesian government officials lack responsibility in carrying out their powers, duties, and obligations. In addition to enforcing the law, the government must develop and apply public administration ethics for its bureaucratic machinery in order to tackle this issue.
Efforts to Realize Good Governance through Collaborative Governance in Sambirata Village, Cilongok District, Banyumas Regency in the Development of Cardamom Cultivation Marfuah, Sri Rotul; Tobirin; Denok Kurniasih
Open Access Indonesia Journal of Social Sciences Vol. 7 No. 1 (2024): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v7i1.213

Abstract

The implementation of cooperation is very influential in the progress of a village to create Good Governance. Sambirata Village, Cilongok District, Banyumas Regency, applies the principles of good governance for the development and improvement of village progress by utilizing the existing potential, namely cardamom. Cooperation has been carried out between the Sambirata Village Government and PT. Sidomuncul in 2019 – 2021. This collaboration has had a significant impact on Sambirata Village. Initially, Village-Owned Business Entities were not able to act as economic institutions in terms of capital and marketing. Apart from that, they were not able to collaborate with other agencies to help increase the buying and selling of cardamom. Now, they are starting to gradually enter and collaborate to expand marketing. However, in this case, it is still not fully developed. There is still much that has not been developed optimally, one of which is the empowerment of women farmers and also the residual value that is still left. This research aims to explain and illustrate the discourse on how to realize good governance through collaborative governance in Sambirata Village, Cilongok District, Banyumas Regency, and the development of cardamom cultivation. The method used is qualitative descriptive. The focus of this research is on efforts to realize good governance through collaborative governance in Sambirata Village, Cilongok District, Banyumas Regency, and the development of cardamom cultivation.
Utilization of Artificial Intelligence (AI) Chatbots in Improving Public Services: A Meta-Analysis Study Ma’rup, Muhammad; Tobirin; Ali Rokhman
Open Access Indonesia Journal of Social Sciences Vol. 7 No. 4 (2024): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v7i4.255

Abstract

AI chatbots have emerged as a transformative tool in public service delivery. This study aims to conduct a systematic review and meta-analysis of existing literature to assess the effectiveness of AI chatbots in improving efficiency, response time and user satisfaction in various public service contexts. A comprehensive literature search was conducted on the Scopus database, limiting studies published between 2018 and 2024. Inclusion criteria included quantitative studies that evaluated the impact of AI chatbots on at least one of three outcome variables: efficiency, response time, or user satisfaction. Data were extracted and effect sizes (in this case Standardized Mean Difference - SMD) were calculated for each study. Moderator analysis was conducted to investigate the influence of the type of public service, the complexity of the chatbot's tasks, the type of AI, and the level of human interaction on the effectiveness of the chatbot. Meta-analysis of 30 studies (N = 9,380) shows that AI chatbots have a significant positive effect on the efficiency of public services (SMD = 0.35, 95% CI [0.25, 0.45]), reducing response time (SMD = -0.40, 95% CI [-0.50, -0.30]), and increased user satisfaction (SMD = 0.50, 95% CI [0.40, 0.60]). Moderator analysis revealed that AI chatbots were more effective in healthcare and for simple tasks. Machine learning-based chatbots also show higher effectiveness than rule-based chatbots. In conclusion, AI chatbots offer significant potential to improve various aspects of public services. However, their effectiveness varies depending on the implementation context. These findings provide valuable empirical evidence for policymakers and practitioners to effectively design and implement AI chatbots in public services.
Analysis of the Role of Social Media in E-Government Implementation: A Meta-Analysis Study Aji Machmud, Fikri Eka; Tobirin, Tobirin; Ali Rokhman
Open Access Indonesia Journal of Social Sciences Vol. 7 No. 4 (2024): Open Access Indonesia Journal of Social Sciences
Publisher : HM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37275/oaijss.v7i4.256

Abstract

E-government has become a global initiative to improve public services and citizen participation. Social media offers an interactive platform that has the potential to strengthen e-government implementation. This research aims to quantify the effectiveness of social media in various aspects of e-government through meta-analysis. A comprehensive literature search was conducted on Scopus, Web of Science, and Google Scholar for quantitative studies published between 2018-2024. Inclusion criteria included studies that measured the impact of social media on citizen participation, transparency, collaboration, or public trust in an e-government context. Data were extracted and effect sizes were calculated for each study. Meta-analysis was performed using a random effects model. Of the 40 studies that met the criteria (N = 22,698), meta-analysis showed that social media had a moderate to large positive effect on e-government implementation. The largest effect size was seen for transparency (0.51, 95% CI: 0.33-0.70), followed by community participation (0.47, 95% CI: 0.38-0.55), public trust (0.48, 95% CI: 0.40-0.57), and collaboration (0.45, 95% CI: 0.37-0.52). Subgroup analysis revealed that Facebook was the most effective platform, especially in increasing participation. The effects of social media tend to be stronger in developing countries. Moderator analysis shows that the level of internet penetration and digital literacy do not significantly moderate the effects of social media. In conclusion, social media has proven to be an effective tool in improving e-government implementation, especially in the context of public participation and transparency. Governments are advised to strategically integrate social media into e-government initiatives, taking into account the type of platform and local context.
Co-Authors Abdul Aziz Nasihuddin Aji Machmud, Fikri Eka Ali Rokhman Ali Rokhman Alizar Isna Ambar Widaningrum Ambar Widaningrum Amyati, Amyati Anwarrudin Anwarrudin Bakhrur Rokhman Bakhrur Rokhman Bambang Tri Harsanto Bambang Tri Harsanto Chofifah Nur Azizi Darmanto Sahat Denok Kurniasih Denok Kurniasih Denok Kurniasih Denok Kurniasih Denok Kurniasih Denok Kurniasih Dimas Bayu Setiawan Dimas Bayu Setiawan Dwiyanto Indiahono Dwiyanto Indiahono Fanti, Luna Almira Farhan Fauzi Fatihatul Amanah Fauziya, Farah Fitrianingrum, Tyas Hidayat, Mohamad Taufiq Hikmah Nuraini Hongwiset, Sunee Kadar Pamuji Latif Wahyudin Lilis Sri Sulistiani Lilis Sri Sulistiyani Machmud, Fikri Eka Aji Marfuah, Sri Rotul Ma’rup, Muhammad Muhadjir Darwin Muhadjir Darwin Muhammad Ma’rup Muslih Faozanudin Muslih Faozanudin, Muslih Naufal, Irfan Nuki Lestari Wahyuningtyas Nurul Wulandhani Nurulia Tiara Sani Oktari, Tepy Paulus Israwan Setyoko Sahat, Darmanto Setyawan Adhi Nugroho Siti Kunarti Slamet Rosyadi Slamet Rosyadi Slamet Rosyadi Slamet Rosyadi Slamet Rosyadi Song Seang Sudaryadi, Sudaryadi Sumaiyah Bueto Sunee Hongwiset Sunee Hongwiset Titin Lestari Lestari Tony Gunawan Ulfa, Nera Lutfyani Veithzal Rivai Zainal Wahyuningrat Wahyuningrat Wahyuningrat Wahyuningtyas, Nuki Lestari Wiji Lestari Yonatan Adam Yonatan Adam Yunus Triyono Zahro, Aula Fatania