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Journal : Journal of Information Technology and Computer Science

Classifying Application User Comments Using the Improved K-Nearest Neighbor and BM25F Weighting Methods Indriati, Indriati; Rahman, Muh Arif; Arwani, Issa; Muflikhah, Lailil
Journal of Information Technology and Computer Science Vol. 9 No. 2: August 2024
Publisher : Faculty of Computer Science (FILKOM) Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25126/jitecs.92622

Abstract

Mobile JKN is an application developed by an Indonesian state-owned health insurance company, BPJS Kesehatan. The application is developed to provide easier access and more optimal service for its participants. The application allows users to access various information related to national health insurance programs anywhere, anytime. Despite the benefits this application offers, Mobile JKN received low ratings from the users. However, the ratings are sometimes irrelevant to the comments. We proposed an application to automatically review the comments based on ratings and comments, both negative and positive, using the Improved K-Nearest Neighbor (IKNN) classification algorithm with the BM25F weighing method. The initial stage of the algorithm involved document preprocessing, the document consisting of comments and rating were preprocessed to obtain the term. After that, BM25F weighing was applied to find the similarity between documents. The document was then classified using IKNN based on its BM25F weight. The test result showed that the highest accuracy rate was 0.925, obtained from parameter k=20 on IKNN with k1=1.2, Bs=0.75, and BM25F weight of 2 and 5. The result indicates that this method manages to classify the document properly
High Performance of Polynomial Kernel at SVM Algorithm for Sentiment Analysis Muflikhah, Lailil; Haryanto, Dimas Joko
Journal of Information Technology and Computer Science Vol. 3 No. 2: November 2018
Publisher : Faculty of Computer Science (FILKOM) Brawijaya University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (338.242 KB) | DOI: 10.25126/jitecs.20183260

Abstract

Sentiment analysis is a text mining based on the opinion collection towards the review of online product. Support Vector Machine (SVM) is an algorithm of classification that applicable to review the analysis of product. The hyperplane kernel function of SVM has importance role to classify the certain category. Therefore, this research is address to investigate the performance between Polynomial and Radial Basis Function (RBF) kernel functions for sentiment analysis of review product. They are examined to 200 comments using 10-fold validation and various parameter values (learning rate, lambda, c value, epsilon and iteration). As general, the performance for polynomial kernel of 88.75% is slightly higher than RBF kernel of 83.25%.
Co-Authors A. Bachtiar , Fitra Abdurrachman Bachtiar, Fitra Achmad Jafar Al Kadafi, Achmad Jafar Addin Sahirah, Rafifa Adinugroho, Sigit Agung Setiyoaji Agus Ardiansyah Agus Wahyu Widodo Agus Wahyu Widodo, Agus Wahyu Ahmad Nur Royyan Ahmad Wildan Attabi' Akbar Grahadhuita Al Kautsar, Prima Daffa Aldi Bagus Sasmita Aldino Caturrahmanto Anis Zubair, Anis Annisaa Amalia Safitri Aqmal Maulana Tisno Nuryawan Ardiza Dwi Septian Arief Andy Soebroto Ashidiq, Muhammad Fihan Aulia Herdhyanti Bachtiar, Harsya Baharudin B. Baharum Baihaqi, Galih Restu Bajsair, Fath' Hani Sarli Bayu Laksana Yudha Bayu Rahayudi Bening Herwijayanti Bintang, Tulistyana Irfany Brillian Ghulam Ash Shidiq Budi Darma Setiawan Candra Dewi Candra Dewi Daneswara Jauhari Daneswara Jauhari, Daneswara Darma Setiawan, Budi Darmawan, Riski Daud, Nathan Dewi, Buana Dhimas Wida Syahputra Dian Eka Ratnawati Dimas Joko Hariyanto Dimas Joko Haryanto Duwi Purnama Sidik Edy Santoso Edy Santoso Eni Hartika Harahap Eva Agustina Ompusunggu Faris Dinar Wahyu Gunawan Fatimah Az-Zahra, Adinda Feri Eko Herman Fitra Abdurrachman Bachtiar Fitrotuzzakiyah, Shafira Puspa Gessia Faradiksi Putri HANA RATNAWATI Hanggar Wahyu Agi Prayogo Haris, Asmuni Haryanto, Dimas Joko Hinandy Nur Anisa Hoar, Wilhelmina Sonya Ichsan Achmad Fauzi Iftinan, Salsa Nabila Imam Cholissodin Imam Cholissodin Imam Cholissodin Imam Cholissodin Indriati Indriati Indriati Indriati Issa Arwani Kautsar, Ahmad Izzan Khairunnisa, Alifah Ksatria Bhuana Kukuh Bhaskara Kukuh Haryobismoko Kurnianingtyas, Diva Laily Putri Rizby Luqyana, Wanda Athira Luthfi Afrizal Ardhani M. Ali Fauzi M. Tanzil Furqon, M. Tanzil Marine Putri Dewi Yuliana Marji . Marji Marji Maulana, Muhammad Taufik Maulidiya, Afifulail Maya Nur Muh Arif Rahman Muh Hamim Fajar Muh. Arif Rahman Muhammad Abduh Muhammad Fajri Muhammad Ferian Rizky Akbari Muhammad Rafif Al Aziz MUHAMMAD SYAFIQ Muhammad Tanzil Furqon Muhammad Wafiq Mukhrodi, Dillah Lyra Nashi Widodo Nisa, Lisa N. Novanto Yudistira Nurfansepta, Amira Ghina Nurhidayati Desiani Nurul Dyah Mentari Nurul Hidayat Nurul Hidayat Olivia Bonita Puji Indah Lestari Puspita Sari Putra Pandu Adikara Putri, Rania Aprilia Dwi Setya Rachmad Indrianto Rachmatika, Isnayni Sugma Rafifah Nawawi, Danisha Ramadhan, Galang Gilang Randi Pratama Nugraha Randy Cahya Wihandika Ratih Kartika Dewi Rekyan Regarsari Mardhi Putri Rekyan Regasari Mardi Putri, Rekyan Regasari Mardi Rendi Cahya Wihandika Rheza Raditya Andrianto Ria Ine Pristiyanti Rika Raudhotul Rizqiyah Riski Darmawan Riyanarto Sarno Rizal Setya Perdana Rizal Setya Perdana Robbiyatul Munawarah Rowan Rowan Rusydi Hanan, Muhammad Satrio Hadi Wijoyo Setiana, Maya Setya Perdana, Rizal Shalsadilla, Shafatyra Reditha Sholeh, Mahrus Sukma, Lintang Cahyaning Supraptoa Supraptoa Surya Dermawan Susanto, Dominicus Christian Bagus Sutrisna, Naufal Putra Sutrisno Sutrisno Sutrisno, Sutrisno Syafruddin Agustian Putra Syarif Hidayatulloh Tahtri Nadia Utami Tibyani Tibyani Tirana Noor Fatyanosa, Tirana Noor Tri Fadilah, Ghina Utaminingrum, Fitri Vianti Mala Anggraeni Kusuma Vidya Capristyan Pamungkas Wahyu Rizki Ferdiansyah Wardana, Dzaky Ahmadin Berkah Warut, Gregorius Batara De Wibowo, Dhimas Bagus Bimasena Wijaya, Nicholas Yobel Leonardo Tampubolon Yogi Suwandy Yulian Ekananta Yunita, W. Lisa Zakiyyah, Rizka Husnun Zanna Annisa Nur Azizah Fareza