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All Journal Indonesian Journal of Electrical Engineering and Informatics (IJEEI) Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer JIKA (Jurnal Informatika) Edunity: Kajian Ilmu Sosial dan Pendidikan
Agi Putra Kharisma
Brawijaya University
Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Languange, Linguistic, Communication & Media Social Sciences

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Perancangan User Experience Aplikasi Konsultasi Kesehatan Mental Online di Masa Pandemi berbasis Mobile menggunakan Metode Design Thinking Fadhil Arif Muhammad; Agi Putra Kharisma; Riswan Septriayadi Sianturi
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The COVID-19 pandemic is an epidemic that not only affects the physical condition, but also the mental condition of a person. For students in particular, the COVID-19 pandemic has an impact on student acceleration in experiencing a quarter-life crisis so that students become anxious, insecure, and stressed. Therefore, researchers designed a mobile application user experience to help the community, especially students with an age range of 18-25 years, to reduce the stress experienced by consulting online and offline experts. The method that the researcher uses in this research is Design thinking because this method focuses on the user experience so it is suitable for mental health consulting applications. For validation, usability testing was carried out on 10 respondents by getting the success rate effectiveness aspect value of 90.5%, efficiency aspect using Time Based Effieciency calculation of 0.078 goals/second, and satisfaction aspect by getting a score of 83.25 which classified as B, Excellent rating, and acceptable category. Furthermore, user experience testing was also carried out on 20 respondents using the User experience questionnaire (UEQ) questionnaire with the results of the attractiveness aspect of 2.16, the perspicuity aspect of 2.06, the efficiency aspect of 2.28, the dependability aspect of 2.15, the stimulation aspect of 2.08, and the novelty aspect. of 1.43. Then the test results become the basis for researchers to make improvements to the interface in accordance with the feedback given by the respondents.
Perancangan User Experience Aplikasi Mobile Online Therapy untuk Mengatasi Depresi bagi Remaja menggunakan Metode Human-Centered Design Lalu Muhamad Arfian Arya Gandhi; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Every individual have problems that must be faced, both physically or mentally. Data from the World Health Organization in 2014, showed that depression was the cause of global disease and illness for youth, with suicide as the third largest leading cause of death behind road traffic injuries, and HIV/AIDS. Data from Basic Health Research (Riskesdas) in 2018, it was found that the prevalence of mental health disorders with age 15 years old and over reached around 6.1% of the total population of Indonesia or the equivalent of 11 million people. From a study conducted with adolescents with an age range of 15-24 years old had a percentage of 6.2%, and major depression will experience a tendency from self-harm to suicide. From these problems, there is a solution offered, is to conduct online therapy. Online Therapy aims to help people with depression to be able to cure their depression with proper treatment through online therapy services. This method is devoted for mental health healing, where a therapist provides psychological advice and support via the internet. In this design, the researcher uses the Human-Centered Design method approach in order to create application designs according to user needs. The final result of this research is a high-fidelity prototype with a good usability score. The three aspects of the usability value was obtained were the effectiveness aspect from the user side gets a score of 88%, and from the psychologist side gets a score of 84%. The efficiency aspect using time based efficiency from the user side gets a score of 0.103 goal/sec, and from the psychologist side gets a score of 0.077 goals/sec. And the satisfaction aspect by using the SUS questionnaire from both sides of user and psychologist gets a score of 80.5 with grade A-, adjective good, and acceptable.
Perancangan User Experience Aplikasi Self-Checkout di Supermarket menggunakan Metode Human-Centered Design Febby Anggara Putra; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Due to the Covid-19 pandemic, the government has implemented restrictions with various policies, one of which is social distancing. The implementation of this policy changes people's habits, including in shopping activities, which must now pay attention to the distance limits set by the government, while people must interact directly with other people, which is very high risk. This research aims to design a self-checkout application user experience in supermarkets to help overcome the limitation problem, so that people can do shopping activities without worrying if they have to interact with other people. Self-checkout is a facility that allows users to pay and pack their own groceries without the help of a cashier. This facility is very easy to use because users only need to scan shopping items, then pack and pay for them on the provided machine. Human centered design method is used in this research. This method has several stages, namely literature study, usage context analysis, user needs analysis, solution design design, solution design evaluation, result analysis and drawing conclusions. The design of this application produces visual designs in the form of wireframes, mockups, and prototypes. The test results with the help of Maze and Google Forms get an effectiveness aspect value of 94.29%, an efficiency aspect of 0.200 goals per second, and a user satisfaction aspect of 85.25 with an excelent adjective rating and grade A.
Perancangan User Experience Aplikasi Jasa Pengiriman Kendaraan Bermotor menggunakan Metode Pendekatan User Centered Design (Studi Kasus: Cakwar888) Mohammad Lukman Wibowo; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Cakwar888 is a premium delivery service specializing in the delivery of goods and motorcycles. Cakwar888 faces obstacles in the ineffectiveness of operational activities and communication with customers. Currently, operational activities and communication with customers are carried out through Instagram and WhatsApp. Customers have to wait for a reply to get information and services. This causes the services provided to be less than optimal. This study aims to design the user experience of a motorized vehicle delivery service application. Mobile applications have the potential to solve communication problems with customers, support operational activities, improve brand identity, and increase customer satisfaction. To produce an application design that meets user needs, a user centered design (UCD) approach is used which involves the user in the design process. The testing and evaluation phase is carried out using usability testing and a user experience questionnaire. Usability testing was conducted on 6 respondents. The usability test results on the effectiveness aspect got 96.43% results, the efficiency aspect got 0.085 goals/sec, the satisfaction aspect got 88.75 results, including in grade A+, best imaginable adjective, and acceptable category. User experience testing was conducted on 20 respondents. The user experience test results on the attractiveness aspect got 2.20 results, the perspicuity aspect got 2.21 results, the efficiency aspect got 2.34 results, the dependability aspect got 2.11 results, the stimulation aspect got 2.40 results, and the novelty aspect got 2.18 results.
Perancangan User Experience Aplikasi Monitoring dan Konseling Pertanian dengan menggunakan Metode Human-Centered Design (Studi Kasus Kabupaten Magetan) Eko Nur Adi Prasetyo; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

As an agricultural country, Indonesia should prioritize developments in the agricultural sector. Monitoring and counseling have a great effect on increasing the productivity and welfare of farmers. The aim is to monitor the activities carried out by farmers and provide education so that farmers' production techniques develop. The process of agricultural counseling activities still takes a long time. This is because counseling is hampered by distance and materials received by farmers. This was exacerbated during the COVID-19 pandemic because monitoring and counseling activities were constrained by the government's policy of limiting activities. The goal of this research to design a user experience for agricultural monitoring and counseling applications so that the monitoring and counseling process between farmers and extension workers can be done anytime and anywhere. The method used is human-centered design which consists of user context analysis, user needs analysis, solution design and solution design evaluation. the evaluation process uses usability testing and system usability scale. The test was carried out on 5 farmer respondents and 5 extension respondents. testing from the extension workers resulted in an effectiveness value of 82%, an efficiency value of 0.051 goals/sec and a satisfaction value of 80 with grade B. While testing from farmers resulted in an effectiveness value of 87%, an efficiency value of 0.108 goals/sec and a satisfaction value of 80, 5 with grade A.
Perancangan User Experience Website Marketplace dan Pemetaan Hasil Pertanian menggunakan Metode Five Planes Mahatva Zenggi Maggenta; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Farmers often have difficulty in marketing their agricultural products. Besides the small market, the game of middlemen is the biggest enemy for the farmers. So that in buying and selling activities, farmers receive sales results far from the actual profit. The solution to these problems, researchers provide a solution that is offered, namely a website platform Mepisar.id. Through the website, it will be able to contain information regarding education and price monitoring, mapping of commodity yields in an area. The five planes method is the approach method used in this study. The goal is to create application designs according to user needs. The evaluation carried out got a good usability value. The usability values ​​obtained include the effectiveness aspect from the user's side, getting a score of 88%, and from the seller's side it gets a value of 89%. Then the efficiency aspect from the user's side gets a value of 0.105 goals/sec, and from the seller's side it gets a value of 0.094 goals/sec. For the satisfaction aspect using the usability scale (SUS) system, the user gets a score of 91.5 and the seller gets a score of 85 with grade A, adjective excellent, acceptable, and promoter. The UEQ results on the attractiveness aspect got a score of 2.85. Perspicuity aspect got a score of 2.88. The efficiency aspect gets a value of 2.85. Dependability aspect got a value of 2.90. The stimulation aspect got a score of 2.83 and the novelty aspect got a score of 2.58 which was converted into a benchmark scale into the excellent category.
Perancangan User Experience Aplikasi Portal Beasiswa Mahasiswa berbasis Mobile menggunakan Metode Design Thinking (Studi Kasus: Beasiswa di Universitas Brawijaya) Muhammad Hardian Ghaffari Nasution; Agi Putra Kharisma; Lutfi Fanani
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Education is one of the needs that must be fulfilled by every human being and has an important role in increasing the potential quality of human resources. In fact, many people cannot get an education, especially in higher education. One of the things behind this problem is the inability to afford education, because of high educational cost. Therefore, college dropouts becomes an important issue in Indonesia. Scholarship program might be a solution to the educational cost problem. Students who cannot afford the educational cost can take the advantage of these facilities to help them continue their study. However, there are still problems faced by the students there are confusion and takes time to obtain information of scholarship. Currently, information of scholarships at Universitas Brawijaya are shown on student organization's social media and a website page in the form of articles which are less effective and efficient. Based on these problems, this research aims to design the user experience of a mobile-based student scholarship portal application using the design thinking as an approach method in problem solving that focus and collaborate with potential users. The final results of this research is a high-fidelity prototype solution design. The solution design was evaluated using usability testing which involved ten respondents and User Experience Questionnaire (UEQ) which involved twenty respondents. In usability testing, the results on effectiveness aspects obtain a score of 90.71%, efficiency aspect uses the time-based efficiency calculation of 0.122 goals/sec, and the satisfaction aspects uses System Usability Scale (SUS) with an SUS average score of 89.25. In UEQ, the results obtained are; the average value of the attractiveness scale is 2.37 (excellent), the perspicuity scale is 2.50 (excellent), the efficiency scale is 2.38 (excellent), the dependability scale is 2.28 (excellent), the stimulation scale is of 2.38 (excellent), and the novelty scale of 1.58 (good).
Pengembangan Lanjut Aplikasi Manajemen Persediaan Barang berbasis Android pada UMKM "Amira Shop" Ciganjur Hilmy Saeful Fatah; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Currently, mobile applications have been used in various aspects by most people in supporting their daily lives, including the entrepreneurship process. However, technology-based recording is still very rarely found in medium to low scale businesses, one of which is the MSME Amira Shop. Therefore, we need an application that can automate the management of incoming and outgoing stock of goods. In the process of developing, this application using the waterfall process model. At the requirements analysis stage, 14 functional requirements and one non-functional requirement were found which were implemented in the form of use case diagrams and use case scenarios. Based on the results of the needs analysis, a system is designed in the form of sequence diagrams, class diagrams, and wireframe interfaces as the initial design of the application. At the implementation stage, the application design that has been compiled will be implemented in the form of mockups and applications that use the Kotlin language. And on the test results, functionality testing was carried out with perfect results. Usability testing was carried out using a task scenario with metrics of success rate, time-based efficiency and system usability scale which resulted in a score of 76%. Finally, the compatibility test got valid results on all tests with a minimum version of android 8.0 or Oreo.
Perancangan User Experience Aplikasi Pusat Kebugaran dengan Pendekatan Human-Centered Design (Studi Kasus Kota Malang) Muhammad Fachri Pratama; Riswan Septriayadi Sianturi; Agi Putra Kharisma
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Fitness center information is currently difficult to know because many potential users have to conduct a direct survey of fitness center information. The results of an interview with one of the informants, namely the data listed, are not by the user's wishes, such as the cost of exercising, contacts, and how to become a fitness center member. The design is carried out using the Human-Centered Design method, which aims to make a valuable system to meet user needs, Effectiveness, Efficiency, and user satisfaction. Testing is done using Usability Testing and UEQ. The results of this study are expected to make it easier for potential users to find detailed information from the fitness center. The Usability Testing results used to get results, Effectiveness is 97% for users and 100% for managers, Efficiency is 0.176 goals/sec for users, and 0.106 goals/sec for managers. The results of the calculation of the satisfaction aspect using SUS get an average value of 77.59, including a suitable category for users, and 70, including ok type for managers. UEQ calculations get benchmark results for users, namely Attractiveness (2.04 Excellent), Perspicuity (2.01 Excellent), Efficiency (1.91 Excellent), Dependability (1.88 Excellent), Stimulation (1.88 Excellent), and Novelty (1.60 Good). In addition, the manager's results are Attractiveness (2.28 Excellent), Perspicuity (2.00 Good), Efficiency (2.17 Excellent), Dependability (2.25 Excellent), Stimulation (2.25 Excellent), and Novelty (1.33 Good).
Perancangan User Experience pada Aplikasi Pembukuan UMKM berbasis Mobile menggunakan Metode Human Centered Design (Studi Kasus: Suto Architect) Revino Datya Baventa; Agi Putra Kharisma; Fais Al Huda
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 6 No 7 (2022): Juli 2022
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Suto Architect is an SME that operates in designing a various building designs and construction development projects in accordance with previously designed designs. The problem with Suto Architect's business is that they can only save their project requirement's note manually. This resulted in evidence of the project requirement's notes which was often tucked away and hampered to record their financial notes of project. Therefore, Suto Architect needs a solution in the form of an application that can make it easier to record and store their project requirement's notes. This research will focus on designing the user experience of a note-type mobile application called SME Accountancy using the Human Centered Design approach. Human Centered Design was chosen because the approach prioritizes user needs, capabilities, and behavior. The results of this study are in the form of mockup which is tested to end users. Tests include usability testing and user experience testing. The results of usability testing on the effectiveness aspect are 87.55%, the efficiency aspect is 0.106 goals/sec, and the user satisfaction aspect is 5.958 if interpreted in the SEQ assessment including the easy category. Then the user experience test using the User Experience Questionnaire (UEQ) with the results of the clarity rating scale being categorized as above average, the attractiveness, efficiency, and novelty rating scale having good categories, and the accuracy and stimulation rating scale being categorized as excellent.
Co-Authors Abidin Adi Prasetyo Abu Hasan Baskara Achmad Arif Kusamiaji Achmad Arwan Achmad Fauzi Harismawan Adam Hendra Barata Adam Hendra Brata Adhitya Bhawiyuga Adi Cahya Hermawan Adi Kurniawan Adiama Septiara Aditya Negara Aditya Putra Pratama Adji Pangestu Wicaksono Adya Farasadi Afrizal Fath Rahman Agung Dwi Saputra Ahmad Hayyi Muhyiddin Ahmad Wildan Jauhari Alfeda Ivan Widiaputra Alfian Eko Susilo Putro Alfin Zaenal Kamala Alfredo Juan Pratama Alif Andarta Al Falah Alva Yonara Puramandya Alvin Ariesta Wiyanto Anang Triwiratno Anarya Indika Putra Anggi Mahadika Purnomo Annisa Fitriani Nur Ari Setiawan Arief Andy Soebroto Arief Purba Sakti Arif Luthfiansyah Arifandis Winata Ary Budi Laksono Aryo Pinandito Aulia Muhammad Hariz Aulia Rizki Ananda Axel Iskandar Ayuri Alfarianti Bahrur Rizki Putra Surya Bella Dwi Rahmatulia Bella Rhobiatul Adhawiyah Billy Kaleb Hananto Brilian Ade Putra Brilliant Richky Setya Putra Buce Trias Hanggara Budi Setiawan Candra Dewi Dahnial Syauqy Deni Kusuma Fajri Denny Sagita Rusdianto Dhani Muhammad Zidan Dhoni Indras Setyawan Diah Priharsari Dina Noviana Dozi Imam Nursyahbani Dwija Wisnu Brata Eka Iqbal Virgiawan Eko Nur Adi Prasetyo Eriq Muhammad Adams Jonemaro Eriq Muhammad Adams Jonemaro Fachri Rachmanda Fadhil Arif Muhammad Fais Al Huda Faisal Fajar Nursaid Faisal Roufa Rohman Faizal Bachtiar Faizatul Amalia Fajar Pradana Farid Widyatama Faris Nauval Abdurrahman Farras Almay Renando Farrel Arvino Ilhamsyah Fatih Kamala Nurika Febby Anggara Putra Febiyana Nur Yahya Febryana Roma Uli Marpaung Fikri Alfi Hidayatulloh Filan Maula Andini Firmanda Mulyawan Nugroho Fitriyah, Hurriyatul Galang Putratama Galistyawan Caesanova Gede Bayu Eka Bhuana Gerald Marihot Hasiholan Gifary Dhimas Fadhillah Gilbert Osvaldo Christian Gusti Agung Suastika Adinata Hafiz Azhari Aritonang Hafizh Daffa Septianto Hafizh Fadhila Rizky Hanida Aisha Hanifah Muslimah Az-Zahra Hario Budiharjo Harun Ulum Fajar Herman Tolle Hilmy Saeful Fatah I Kadek Yoga Darma Putra I Ketut Sidharta Yogatama I Made Setia Baruna I Putu Sancaya Saraswaha Ian Setyo Aji Ibnu Rakha Ibrahim Yunus Muhammad Fiqhan Ilham Dwi Muchlison Ilham Harazki Imam Farouqi Faisal Iqra Ilhamsyah Ismiarta Aknuranda Issa Arwani Issa Arwani Jati Nugroho Jerry Kurnia Sandy Jonathan Frelispradana Musila Josua Fernando Kevin Haidar Khadija Rahmanisa Putri Pohan Komang Candra Brata Kresna Rizka Carisfian Labib Alfaruqi Ibrahim Lalu Muhamad Arfian Arya Gandhi Lutfi Fanani M Faizal Putra Pradana M. Brilian Misbah Al Hakim Mahardeka Tri Ananta Mahatva Zenggi Maggenta Marji Marji Martantio Wicaksono Masgata Nafi'ul Kalam Mayshal Aldo Krisnanda Michael Adrian Halomoan Mochammad Imam Sya' Roni Moh. Faiz Fanani Mohamad Ilham Mohammad Chaliffilardhy Syaifuddin Mohammad Lukman Wibowo Muh. Fadhil Fathi Rizal Muhamad Habib Muhamad Ilham Dian Putra Muhammad Agusalim Hariadi Muhammad Algier Mahesa Muhammad Aminul Akbar Muhammad Ananta Pratama Muhammad Azmi Muhammad Fachri Pratama Muhammad Faris Auzan Muhammad Hafiizul Kirom Muhammad Hardian Ghaffari Nasution Muhammad Misbachul Asrori Muhammad Murtadho Muhammad Najmi Faisal Muhammad Prabu Sutomo Muhammad Riyyan Royhan Muhammad Safreza Muhammad Wildan Aldiansyah Muhammad Zaki Nabil Muhammad Ziyad Al Maududi Nadir Basalamah Nafilah Fauzi Nata Nirwasita Rasendriya Naufal Hilmy Nofath Zukhrufi Haideal Nooriza Fariha Rumagutawan Novanto Yudistira Nurudin Santoso Nurul Qomariah Phillip Tothalove Chrisyuono Pramuditya Ananta Nur Prayoga Febriandika Priyambadha, Bayu Putri Sabrina Nurhidayah Rachmalia Dewi Raesulli Kautsar Riando Rahma Nur Anggraeni Rahmatsyah Rahmatsyah Raihan Muhammad Suwanto Raka Bagas Perdana Ramadhani Imam Khoiri Randy Cahya Wihandika Ranu Goldan Yeara Elzatar Ratih Kartika Dewi Retno Indah Rokhmawati Revino Datya Baventa Reynard Euginio Tjokro Rishani Putri Aprilli Riswan Septriayadi Sianturi Rizky Ashar Murdiono Robi Hidayat Rofy Firmansyah Rachmandany Septy Kusumaning Pratiwi Sinta Karidina Sisco Jupiyandi Stefanus Dany Supryatna Sinaga Sutrisno Sutrisno Syifa Shabrina Siregar TATI NURHAYATI Tifo Audi Alif Putra Tom Ian Buana Tony Andhika Mahendra Tri Afirianto Tri Astoto Kurniawan Tsany Rijalu Ahimsa Tubagus Saifulloh Uzlah Mawali Kubro Vito Kurniawan Sampurno Wahyu Rafi' Adi Wicaksono Wahyudin Satrio Hapsoro Wibisono Sukmo Wardhono Widya Saptiani Wijaya Kurniawan Wisnhu Surya Wardhana Wisnu Wijaya Yahya Sahaja Yanuardi Firmansyah Yohannes Sebastian Sibarani Yolanda Saputri Yudhistira Serdiansyah Alrio Yufita Berliana Putridewati Yulia Salsah Sholihat Yusuf Gladiensyah Bihanda Zalfa Rossana Zam Zam Nuruzzaman Zeta Zidanne Bihesa