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All Journal MATICS : Jurnal Ilmu Komputer dan Teknologi Informasi (Journal of Computer Science and Information Technology) TELKOMNIKA (Telecommunication Computing Electronics and Control) Jurnal Teknologi Informasi dan Ilmu Komputer Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Jurnal Tecnoscienza Jurnal Sistem Informasi, Teknologi Informasi, dan Edukasi Sistem Informasi (JUST-SI)
Buce Trias Hanggara
Fakultas Ilmu Komputer, Universitas Brawijaya
Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering Mathematics Other

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Evaluasi Usability Aplikasi Mobile Cicil.co.id dengan menggunakan Metode Heuristic Chintia Devi; Buce Trias Hanggara; Retno Indah Rokhmawati
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Cicil or Cicil.co.id is a social-tech financial startup company which provide ease in installments for students. But Cicil mobile applications for android have not been able to meet the requirements of its users as we saw on Google Play Store's review from July to August 2019 and the results of interviews with three users. Some of the problems in Cicil applications were from usability aspect. Bad experienced by these users make users unsatisfied with the use of the Cicil mobile application and it cause users give low ratings for the Cicil mobile application. This research was conducted with a deeper purpose regarding the usability aspects related to the Cicil application by using the heuristic method. After that, recommendations are given on the usability problems. The recommendations were based on advice from evaluator, guidelines, previous applications, journal, article, or book. This study used four evaluators in the regular category and found 27 problems included 10 Nielsen's heuristic principles. The highest precentage of problems found on heuristics number 6 and 7 is 14,52%, while the lowest percentage of heuristic numbers is provided in heuristic number 9 is 3,22%. After going through the analysis, from 27 usability promblems only 21 problems were given recommendations for improving the application interface. Six problems were not given recommendations because they were not in accordance with the existing principles and theories.
Perancangan Pengalaman Pengguna Sistem Pembelajaran Etika Komunikasi Mahasiswa Universitas Brawijaya Dengan Konsep Gamifikasi Menggunakan Pendekatan Player Centered Design Mohammad Khaufillah; Hanifah Muslimah Az-Zahra; Buce Trias Hanggara
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Brawijaya University has thousands of students with diverse backgrounds. Almost all student in Brawijaya University using smartphone for daily activities. The intensity of smartphone usage can affect communication behavior. It can be formed differences in the procedures or ethics of directly communicating and through information technology media, especially communication between students and lecturers. Therefore, we need a system with quality educational content to help Brawijaya University students to make positive communication behavior within the University of Brawijaya environment. To attract students' interest, an interactive and fun system is needed. This requires the concept of gamification in designing systems. The concept of gamification was chosen because the concept supports motivation improvement through the psychological side of the game element, namely through a combination of challenges, feedback, and rules. So that it can reduce the cost burden of implementing the system. To support the concept of gamification, a Player Centered Design approach is needed as a flow in system design. The design process produces 13 system requirements, 5 mission definitions, 6 motivation definitions, and the final result is a high fidelity prototype. In this research using testing process to generate some design improvement from user. Testing process in this research is using playtesting method. It has 2 iterations. In first iteration produce 8 system improvement designs and second iteration produce 1 system improvement design.
Evaluasi Usability terhadap Sistem Informasi Antrian Rumah Sakit Krakatau Hospital System dengan Metode Pattern Based Usability Testing Rahadyan Nandiwardhana; Widhy Hayuhardhika Nugraha Putra; Buce Trias Hanggara
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 10 (2019): Oktober 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

This study aims to evaluate the quality level of usability based on the stakeholders demands of the company's by considering the usability criteria in the aspects of effectiveness, efficiency, and satisfaction. The object of this research is the information system of the krakatau hospital system owned by PT Krakatau Information Technology which is carried out on 2 different types of platforms, website platform and android platform. The evaluation method use pattern based usability testing which in the process contains the formation of usability patterns and testing scenarios, then use the usability criteria question of satisfaction aspects of the USE questionnaire. Data collection is done by the testing using work assignments to test respondents. The sample of this study was 10 test respondents with 2 different classifications, test respondents who had never used a similar system (respondent classification 0) and test respondents who had used a similar system (respondent classification 1), which were selected using the purposive sampling method. The results of this study get the formation of 4 work tasks on each platform based on the process of forming usability patterns and testing scenarios. The test results get measurements of the level of usability quality on 3 aspects of usability, finding 12 problems on the website platform, and 17 problems on the android platform. Formed 10 recommendations for improving the website platform problems and 10 recommendations for improving the android platform problems.
Evaluasi dan Perbaikan Desain Antarmuka Pengguna Situs Web SMA Negeri 1 Bangkalan Menggunakan Metode Webuse dan Pendekatan Human Centered Design Sapriliana Sukmana Putri; Satrio Hadi Wijoyo; Buce Trias Hanggara
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 11 (2019): November 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

The website has an important function as a useful media for education. SMAN 1 Bangkalan is one of the schools have their own website to provide information. Information obtained such as announcements or the latest news. This study theme is evaluating and improving the user interface of the official website of SMAN 1 Bangkalan. Website Usability Evaluation Tool (WEBUSE) method as an evaluation material that contains a questionnaire. The function of this questionnaire is to see the level of success of a website that suits user needs. Results of the evaluation found a problem about the user interface of the website that still does not provide satisfaction and comfort of its users. Therefore, this research was conducted to improve the website interface design using HCD so that the design is as desired. The results of the usability evaluation of SMAN 1 Bangkalan website have increased the usability value between the old design and the new design improvement. The overall usability value for the website user interface is currently 0.55 which means it's at a moderate level, and the usability evaluation results for the overall design solution are 0.74 which means it's at a good level,
Perancangan Antarmuka Sistem Informasi Kependudukan Desa Pandanarum Kec. Pacet Kab. Mojokerto dengan Metode Human-Centred Design (HCD) Elistya Maghfiroh; Satrio Hadi Wijoyo; Buce Trias Hanggara
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 3 No 11 (2019): November 2019
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Pandanarum Village Head's Office is an office which located at the frontier of two villages in Pandanarum Village, Mojokerto Regency, especially on Pacet Subdistrict. The Village Head's Office performing population record activities on its administration. On the recording of its populations, the Village Office doesn't have a good data structure yet and inefficient recap process that affects the overall evaluation performance of the population when Village Head need data immediately. Based on the problems in this research, it inflicts the Village Head can't give the right decision for village development. This research produces interface design that focuses on the user's perspective and their needs to increase data recording efficiency and providing information to Head Office at Pandanarum Village Office using Human-Centred Design (HCD) method. There are several phases in HCD, there are understanding and specify the context of usage, specify the user requirements, produce design solution and evaluating the design of wireframe and high fidelity prototypes. The features are based on accordance with user requirements and then evaluating design solution qualitatively through direct interviews with users to meet user needs and consist of user agreement. This research result interface designs, 9 improvement recommendations and interface design that have been improved.
Evaluasi Pengalaman Pengguna Aplikasi Grab Driver menggunakan Metode UX Curve Nurina Ayuningtyas; Hanifah Muslimah Az-Zahra; Buce Trias Hanggara
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 2 (2020): Februari 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Grab Driver is an application used by driver partners to do their jobs every day. In its effort to adapt the application to the needs of the driver partners, Grab made various updates to the application. Updates made to this application invite responses from users. This study then aims to identify the effect of these feature changes on user experience by evaluating long-term user experience using the UX Curve method. At the data collection stage, 100 curves were produced which were divided into 5 points of view, namely attractiveness, degree of usage, ease of use, and utility.. The results of data collection are 63 improving curves, 10 deteriorating curves, and also 27 stable curves. The total reason generated was 592 reasons with an average of 29.6 reasons per respondent (20.7 positive, and 8.9 negative N = 20). In all dimensions there is one feature that always gets positive comments namely the auto-accept feature. The existence of this feature has a positive impact on the Grab Driver application user experience. The most influential aspect of the Grab Driver application is the utility aspect with an average of 11.65 reasons stated by each user (7.45 positive and 4.2 negative, N = 20), and the least is the motivational aspect with an average of 5, 55 reasons (4.15 positive and 1.4 negative, N = 20). This indicates that to improve user experience, the most influential aspect is the utility aspect
Evaluasi dan Perbaikan Rancangan Antarmuka E-Learning Fakultas Ilmu Komputer Universitas Brawijaya (elearning-filkom.ub.ac.id) dengan Menggunakan Metode Goal-Directed Design (GDD) Chaerul Irfan Nugraha; Retno Indah Rokhmawati; Buce Trias Hanggara
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 2 (2020): Februari 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Faculty of Computer Science (FILKOM) of Brawijaya University currently has an E-Learning website that still has many shortcomings proven by small number of FILKOM students who use the website and complaints given to pre-research questionnaire distributed online to FILKOM students. This shows the website design doesn't meet the needs and student goals. The Goal-Directed Design (GDD) method can provide solution to create website design that suits the user's needs and goals. In its application, GDD method has six phases. The first phase is research to get the needs and conditions desired by stakeholders and users. The second phase is modeling that create user persona and user journey. The third phase is requirements that will create a context scenario and functional needs. The fourth phase is the framework that create wireframe. The last phase is refinement to create high-fidelity prototype that ready to be tested and evaluated using SUS questionnaire. Final SUS evaluation gave an average score of 74 and entered the Grade C criteria, acceptable category in acceptability ranges, and good category in the adjective rating and also received a B- in the Sauro & Lewis Grading Scale. So that website improvements can be accepted and assessed well by users
Evaluasi Kapabilitas Keamanan Teknologi Informasi pada Proses APO13 dan DSS05 berdasarkan Framework Cobit 5 (Studi pada Dinas Komunikasi dan Informatika Kota Malang) Muhammad Fariz Arizali Effendi; Andi Reza Perdanakusuma; Buce Trias Hanggara
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 2 (2020): Februari 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Dinas Komunikasi dan Informatika (DISKOMINFO) is a government agency which provide IT services to local government (in this case Malang City Government). Utilization of IT functions is based on the principles of confidentiality, integrity and availability. The existence of the Industrial Revolution 4.0 era requires government authorities to increase the vigilance of managing IT security so that security potential is handled and to improve performance efficiency. Thereby measuring the quality of IT security management to ensure information technology is applied in accordance with organizational strategies. Measurement of IT security capabilities at DISKOMINFO Malang City is done by comparing the conditions of IT security management that have been achieved with the conditions desired by the agency. This study uses a qualitative method based on COBIT 5 guidelines focusing on the APO13 (Manage Security) and DSS05 (Manage Security Services) processes. Data collection is done by observation, use of COBIT 5 assessment sheet instruments, checklist sheets, and direct interviews. Based on the research results, the results obtained in the APO13 (Manage Security) process reached level 1 (Established Process), while the DSS05 (Manage Security Services) process reached level 0 (Incomplete Process). DISKOMINFO Malang City hopes that both processes can reach level 2 (Managed Process). So that there is a gap of one level in the APO13 process and two levels in the DSS05 process. There are 13 recommendations in the APO13 process and 15 recommendations in the DSS05 process. Then the improvement roadmaps are presented to DISKOMINFO Malang City to achieve the target level.
Evaluasi dan Perbaikan Proses Bisnis Proyek Palapa Ring (PARING) Menggunakan Metode Business Process Improvement (BPI) (Studi Kasus: Badan Aksesibilitas Telekomunikasi dan Informasi) Anggara Cahya Nugraha; Buce Trias Hanggara; Nanang Yudi Setiawan
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 3 (2020): Maret 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Agency of Telecommunications and Information Accessibility (BAKTI) is an institution under the auspices of the Ministry of Communication and Informatics which functions to manage the financing and provision of telecommunications in Indonesia. BAKTI has a major work program to build telecommunications infrastructure in Indonesia, especially in the 3T regions (outermost, outermost, and disadvantaged). One of BAKTI's main work programs is the Palapa Ring Project (PARING). In implementing the PARING project, problems that are often found are miscommunication between stakeholders involved, there is no standard business process flow and only uses a command system, in addition to other problems that can be found when conducting analysis and evaluation of existing business processes. Therefore an analysis is needed in evaluating and improving business processes to find problems and maximize running business processes. In this research business process modeling is carried out with Business Process Modeling and Notation (BPMN), then an evaluation of activities in the business process is carried out using the Failure Mode and Effect Analysis (FMEA) method and recommendations are made to improve business processes using Business Process Improvement (BPI) using tools streamlining. Then the simulation is done and the duration of business process completion is slower than as-is business process up to 4.5% in the Open Tender process, and the duration of business process completion is faster than as-is business process up to 0.88% in the Development process Telecommunications PARING and 1,058% in the Restoration-Maintenance process
Evaluasi Usability Aplikasi Usaha Laundry Berbasis Web Menggunakan Metode Usability Testing (Studi Kasus: Aplikasi Smartlink Bos) Harman Abiwardani; Buce Trias Hanggara; Bondan Sapta Prakoso
Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer Vol 4 No 3 (2020): Maret 2020
Publisher : Fakultas Ilmu Komputer (FILKOM), Universitas Brawijaya

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Abstract

Smartlink is a web-based and android application that manage laundry business management, starting from keeping records of consumer orders, managing employees, and managing the company finances. The application is divided into three parts: Smartlink Bos for business owners, Smartlink Kasir for cashiers, and Smartlink Produksi for production section employees. Business owners can use Smartlink Bos to manage their business configurations. Smartlink Bos is web-based application, and the majority of users are accessing via smartphones. Based on interviews and observations, there are problems with the flow of service data settings and quite complicated data items. Users find it difficult because the data settings are separated in another page. Evaluation with usability testing is carried out to investigate how a user interacts when using the feature via smartphone. The results of 5 participants who each worked 4 scenario tasks, obtained the value of the efficiency component of 0.22 goals/sec, component error of 9.5% per task, satisfaction component using PSSUQ with an overall value of 4.0. Interviews were also conducted with participants which resulted that they experienced 10 problems in total. Thus it can be concluded that in terms of satisfaction and interviews, the 'Smartlink Bos' application is still unsatisfactory.
Co-Authors Abdul Yasir Halomoan Abdullah Harits Adinda Ragilia Rahmandini Aditya Dwi Wicaksono Aditya Evan Yudistira Aditya Rachmadi Admaja Dwi Herlambang Afif Imaduddin Agi Putra Kharisma Ahmad Nur Hidayat Ahmad Nur Kurniawan Ahmadan Mukhtarif Ainur Rosyid Airlangga Joyonegoro Aisya Rizki Hasnanursanti Aisyah Jihan Marcha Farah Fikriyyah Alim Muhammad Alizza Iman Raddin Andi Reza` Perdanakusuma Anggara Cahya Nugraha Annisa Nabila Salma Hartanto Aqila Fayyadh Ferliamo Aruf Rachman Hakim Aulia Dwi Fitriani Baariq Fairuuz Azhar Bayu Rahayudi Bella Hersy Lavenia Bonda Sapta Prakoso Bondan Sapta Prakoso Buchori Anantya Firdaus Chaerul Irfan Nugraha Chenni Irnandha Chintia Devi Dany Ahmad Ihza Prakoso Delfitri Nanda Irawan Dewi Yanti Liliana Diah Priharsari Dian Eka Pratiwi Dian Eka Ratnawati Dimas Diandra Audiansyah Dinda Aulia Rachmanda Djoko Pramono Dwi Ari Ambarsari Pratiwi Dwi Cahya Astriya Nugraha Edwin Yosef Setiawan Sihombing Eko Ramadhanu Aryputra Elistya Maghfiroh Esmeralda Y.A. Tambunan Evika Septianawati Fadillah Dwi Wicaksana Fajar Pradana Fajar Ubaidillah Ahmad Fakhri Ivan Alfiansyah Fanka Angelina Larasati Fara Regina Isadora Fara Regina Isadora Fitri Zakiatul Lailia Fitria Adi Sulistiya Rini Fitria Adinda Rahmawati Gery Raharrdian Sony Ricardo Ghani Fikri Baihaqi Gladys Wahyu Khairunnisa Griscipta Yosefanita Gusti Kul Fathiriansyah Haidar Giri Tidar Hanifa Putri Rahima Hanifa Putri Rahima Hanifah Muslimah Az-Zahra Hanifah Muslimah Az-zahra Hanum Dwi Rosidi Hanum Dwi Rosidi Harman Abiwardani Heraspati Yudha Pratama Herman Tolle Humfrey Prasetyo Rapri I Gede Surya Rahayuda Ibrahim Hafizhuddin Muttaqi Ikhsan Khaliq Ilham Bagas Harapan Ilma Bunga Sahara Imam Setyo Wibowo Indah Riska Aulia Indira Putri Hendini Intan Sartika Eris Maghfiroh Iqbal Zakkadiaksa Ismiarta Aknuranda Ismiarta Aknuranda Issa Arwani Jauhar Sirajuddin Ar Rajjani Kariyoto Kariyoto Khairunnisa' Rahmadhanti Komang Candra Brata Krishna Yudie Aqilla Iqbal M. Gilvy Langgawan Putra Maliha Athiya Rahmani Maysce Christi Miftahur Rizqi Mochammad Alif Kresnanto Mochammad Hannats Hanafi Ichsan Mohamad Gilang Alfaridzi Mohammad Khaafi Radja Rihan Mohammad Khaufillah Muhamad Iqbal Tawakal Muhamad Lukman Nurhakim Muhammad Abdullah Al Munawar Muhammad Arief Habibirrahman Muhammad Arya Dwi Septianto Muhammad Fariz Arizali Effendi Muhammad Febrilian Dwi Syahputra Muhammad Hafizh Andifaisa Muhammad Ilham Maksum Muhammad Irfan Nugraha Muhammad Lazuardi Adinegara Muhammad Tri Hermawan Muhammad Zakhy Fitra Gusri Nanang Yudi Setiawan Niken Hendrakusma Wardani Norma Desitasari Noveria Anggraeni Fiaji Novia Herdiandini Nur Eka Hartiningrum Nurina Ayuningtyas Olga Oktavia Rahayu Prasetyo Margaret Wibisono Raesulli Kautsar Riando Rafidah Arafahni Miladi Rahadyan Nandiwardhana Rakhmadhany Primananda Reinata Devi Nindya Tirzasari Retno Indah Rokhmawati Reyhan Ramadhan Rinda Yemima Sari Riyan Bagaskara Rizka Ghaniyyah Rizkina Arya Nurfadilla Rocha Yulinar Rodiah Rodiah Sandi Dewo Rahmadianto Sapriliana Sukmana Putri Sarah Tsamara Dewanti Satrio Agung Wicaksono Satrio Hadi Wijoyo Satrio Priambudi Saksono Septi Sulistio Ardoko Shabrina Amalia Putri Sherin Kinanthining Ratri Sonia Dwi Suci Hayuningtyas Supraptoa Supraptoa Syaifudin Anshori Teresa Narwastu Teuku Yusuf Ryan Ar-Rasyid Tibyani Tibyani Vega Revaldy Veri Daffa Ramadhani Wahyu Rizki Ananta Welly Purnomo Widhy Hayuhardhika Nugraha Putra Widhy Hayuhardika Nugraha Putra Wildan Dery Rahadi Yoelius Ramadhan Pamungkas Yogie Tegar Pribadi Yulius Natalis Ega Pratama Yuninda Eka Nisrina Yusi Tyroni Mursityo Yusi Tyroni Musityo Zainal Abidin Zidane Ramadhan Misbahuddin Najib Zulvarina, Prima