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Kebijakan Pemerintah Daerah: Pendidikan, Pelatihan, dan Peningkatan Infrastruktur Kerja Meningkatkan Kinerja Pemadam Kebakaran Limariana; Hidayat, Bachtari Alam; Maulana
Jurnal Bina Praja Vol 16 No 2 (2024)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.16.2024.361-376

Abstract

The performance of firefighters is a crucial factor in ensuring public safety and the effectiveness of fire response, making capacity building and infrastructure support a priority. This research aims to comprehensively explore and analyze the impact of education, training, and work infrastructure on the performance of firefighters in OKI Regency. The method used in this study is a quantitative approach, applied to the Fire Department of the Civil Service Police Unit and Fire Department of OKI Regency in June 2024. The research population consists of 187 firefighters and staff members of the Fire Department in OKI Regency. A sample of 99 respondents was selected using random sampling from the entire population. The results of this study indicate that education, training, and infrastructure have a positive and significant effect on the performance of firefighters in OKI Regency. Education is the dominant variable influencing the performance of firefighters in OKI Regency. Human resource development policies in the fire department can focus on improving competencies through formal and non-formal education, as well as enhancing the quality of work facilities to support operational duties.
Analisis Persepsi dan Harapan Masyarakat Perkotaan terhadap Kualitas Pelayanan Administrasi Kependudukan di Kota Prabumulih Hadi, Sofwan; Hidayat, Bachtari Alam; Agus, Azwar
Nakhoda: Jurnal Ilmu Pemerintahan Vol 23 No 1 (2024)
Publisher : Laboratorium Jurusan Ilmu Pemerintahan FISIP Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35967/njip.v23i1.697

Abstract

As a service provider to the public, the government must maintain the quality of its services. Quality public service is one that can meet public satisfaction. This study aims to analyze the quality of population administration services at the Department of Population and Civil Registration in Prabumulih City. The research uses a descriptive method with a quantitative approach. Data were obtained from 100 respondents through convenience/accidental sampling. Data collection was carried out by distributing a questionnaire consisting of 25 statements on a Likert scale. This study assesses the public's perception of several service dimensions, including speed, clarity of fees, the friendliness of staff, as well as the reliability and available facilities. The results show that the service is rated good, with minimal differences between public expectations and perceptions. Factors such as speed, fee clarity, and staff friendliness contribute to satisfaction. However, the physical aspects and reliability still require improvement. Recommendations include upgrading the facilities and administrative tools used in the service, as well as providing regular training for staff to support more responsive service. These improvements are expected to enhance the overall service quality and increase public satisfaction.
Kompetensi dan Integritas Meningkatkan Kinerja Pegawai dalam Penyusunan Laporan Penyelenggaraan Pemerintah Daerah (LPPD) Kota Palembang Agustianingsih, Dwi; Hidayat, Bachtari Alam; Agus, Azwar
Jurnal Pembangunan Nagari Vol 10 No 1 (2025)
Publisher : Badan Penelitian and Pengembangan (Balitbang), Padang, West Sumatra, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study is to analyse the effect of employee competence and integrity on employee performance in the preparation of LPPD in Palembang City. Independent variables are competence (X1), and integrity (X2), while the dependent variable is employee performance (Y). Respondents of this study amounted to 78 people. Data collection was carried out by giving a questionnaire consisting of 28 statement items to respondents with answers based on the 1-4 scale rating system. Data were analysed using multiple linear regression with the help of SPSS 25. Employee competence and employee integrity have a positive and significant influence on employee performance in preparing LPPD in Palembang City partially and simultaneously. Competence is indicated by employees having sufficient motivation, character, self-awareness, knowledge, and skills to carry out their tasks effectively. Meanwhile, integrity serves as a strong ethical and moral foundation, enabling employees to work with loyalty, responsibility, commitment, and care. Some recommendations to improve employee performance include the development of ongoing training programs that focus on improving technical skills; the implementation of a performance evaluation system that measures work results as well as integrity and commitment; the strengthening of internal oversight mechanisms; and the enhancement of stakeholder involvement in the preparation and evaluation of the LPPD to ensure government accountability and transparency.
Perilaku Birokrasi dan Pemanfaatan Teknologi Online Single Submission (OSS): Upaya Percepatan Investasi di Daerah Berkembang Sari, Nur Mulyani; Hidayat, Bachtari Alam; Sinaga, Rika Destiny
Nakhoda: Jurnal Ilmu Pemerintahan Vol 24 No 1 (2025)
Publisher : Laboratorium Jurusan Ilmu Pemerintahan FISIP Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35967/njip.v24i1.802

Abstract

Bureaucratic behavior in Indonesia is often criticized for being slow, convoluted, and lacking transparency, ultimately reducing investor interest at the regional level. Meanwhile, business actors frequently face challenges in understanding and utilizing the Online Single Submission (OSS) system, particularly due to limited socialization, low digital literacy, and mismatches between the system and practical needs. Ogan Ilir Regency, as a developing region in South Sumatra Province, holds significant investment potential. However, investment acceleration in the region remains suboptimal. This study aims to analyze the influence of bureaucratic behavior and business actor behavior in the implementation of the OSS system on investment acceleration in Ogan Ilir Regency. This study employed a descriptive quantitative approach. The independent variables were bureaucratic behavior (X1) and business actor behavior (X2), while the dependent variable was investment acceleration (Y). The sample was determined using total sampling, involving 50 respondents consisting of licensing bureaucrats, business actors who use OSS, local government officials, and IT staff. Data were collected using a questionnaire comprising 26 items, assessed with a 4-point Likert scale. Validity and reliability tests were conducted, and data were analyzed using multiple linear regression with the help of SPSS 25. The results indicate that both bureaucratic behavior and business actor behavior have a significant influence on investment acceleration in Ogan Ilir Regency. The findings affirm that the success of OSS in accelerating investment depends not only on technological infrastructure but also on human behavior. Small and medium enterprises (SMEs) still require special assistance and mentoring to boost their confidence in utilizing digital platforms and complying with regulations. With increasing adaptability of business actors to OSS, investment processes can be expedited, fostering local economic growth and creating a more competitive and inclusive business environment in Ogan Ilir.
Inovasi Digital dalam Pemerintahan: Pengaruh SICARAM terhadap Kinerja Perangkat Daerah Anggraini, Nur; Putra, Raniasa; Hidayat, Bachtari Alam
Matra Pembaruan: Jurnal Inovasi Kebijakan Vol 9 No 1 (2025)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/mp.9.1.2025.45-59

Abstract

One of the innovations developed by the Ogan Ilir Regency Government is the Information System for Monitoring Development Achievement (SICARAM), aimed at facilitating the monitoring and evaluation of planned development outcomes. This study aims to analyze the influence of SICARAM implementation on the performance of local government agencies. The research employed a descriptive quantitative approach, with SICARAM implementation as the independent variable (X) and organizational performance as the dependent variable (Y). The sample consisted of 60 respondents selected using the total sampling method. Data were collected through a Likert-scale questionnaire (1–4) comprising 16 items, which were tested for validity and reliability. The data were analyzed using multiple linear regression with SPSS 25. The results showed that SICARAM implementation has a positive and significant effect on the performance of local government agencies in Ogan Ilir Regency. Although the implementation of SICARAM has been relatively effective, improvements in communication and bureaucratic structure are still needed. The performance of local agencies is generally adequate; however, aspects such as work quantity and timeliness require enhancement. This study recommends strengthening training efforts and simplifying bureaucratic procedures, and suggests further research to explore individual factors such as digital literacy and work motivation in the use of local information systems.
The Role of Human Development in Improving Local Government Performance Through Good Government Governance Sunardi, Sunardi; Djazuli, Abid; Handayani, Risma Dwi; Hidayat, Bachtari Alam; Saksono, Herie
Jurnal Bina Praja Vol 14 No 3 (2022)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.14.2022.571-582

Abstract

The quality of audit opinion results of local government financial statements in 2015 – 2020 has increased. Still, non-compliance with laws and corruption cases has increased, indicating that the implementation of Good Government Governance (GGG) has not gone well. This paper provides empirical evidence of the role of human development in realizing GGG and its effect on the performance of local governments in Indonesia. The research was designed as associative quantitative research, an organizational unit of analysis. The total population is the regency and city government in Indonesia, as many as 514 local governments, and the sampling technique is purposive sampling. The qualified samples were 268 local governments, with data observed from 2018 to 2020, or 3 years, so the number was 804. The data was sourced from the Regional Government Implementation Performance Evaluation report. The GGG variables were measured using indices and local government performance variables use scores. The main analysis uses SEM PLS and additional analysis with panel regression. The results showed that GGG had a significant effect on the performance of local governments. Novelty, the dimension of human development can strengthen the GGG variable so that its influence on the performance of local governments is even greater. This research has theoretical, managerial, policy, and practical implications. In addition, the completeness of the research data, which is still lacking in information, is a limitation of this study. Furthermore, recommendations for local governments so that human development receives special attention to increasing competitiveness by increasing the allocation of labor budgets.
An Analysis of Urban Poverty and Unemployment Faturohim, Agus; Akbar, Alexander; Hidayat, Bachtari Alam; Saksono, Herie
Jurnal Bina Praja Vol 15 No 2 (2023)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/jbp.15.2023.309-324

Abstract

The success of development depicts economic growth. Nevertheless, it is pertinent to emphasize that a significant increase in economic growth may not eradicate poverty, unemployment, and health issues. The prevalence of poverty in Palembang City in 2021 was considerably elevated, amounting to 11.34 percent, while the unemployment rate has exhibited an upward trend, reaching 10.11 percent. Additionally, there was a decline in employment within the labor market, accompanied by a corresponding rise in the number of individuals actively seeking job opportunities. This study aims to examine the various elements contributing to poverty and unemployment and formulate an integrated and sustainable model for poverty reduction and lowering unemployment in urban areas. The data collection technique uses a concurrent mixed method through questionnaires distributed to the public by purposive random sampling of 215 informants and Focus Group Discussions with relevant stakeholders in Palembang City in November 2022. The results of the study found that four factors contribute to poverty in Palembang City: education level, economic growth, health, and labor force participation rate. The level of education is the most dominant factor that plays a role in the occurrence of poverty and unemployment in Palembang City. The strategy formulated is the provision of educational scholarship programs for poor families at the primary and secondary education levels through the utilization of operational costs. It can be concluded that education has a big role in reducing poverty and unemployment, so it is important to invest in education. Investment in education, including improved access and quality of education, can help address issues of poverty and unemployment by giving individuals better opportunities for decent work.
Identification and Strategies For Strengthening The Planning Capacity of Prabumulih City Potential Tourism Area Novita Wulandari; Akhmad Muftizar; Bachtari Alam Hidayat; Lies Nur Intan
Dinasti International Journal of Education Management And Social Science Vol. 5 No. 5 (2024): Dinasti International Journal of Education Management and Social Science (June
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v5i5.2733

Abstract

Inappropriate planning and not in accordance with the potential, the existing conditions will greatly affect the sustainability of a program, activity or development. This study aims to: (1) identify potential tourist areas that can be developed immediately in the short term, and (2) prepare a strategy for strengthening planning capacity oriented to "generate income". The research uses survey methods, the results of the study: there are 3 potential tourist areas in Prabumulih City including: (1) Edagi Park (EduAgroEkologi) West Gunung Ibul Village, (2) Wonosari Park and Garbage Bank Prabumulih City, Wonosari Village, (3) Pineapple Gardens, Patih Galung Village. This is because, the three tours have "champions", as the spirit of innovation, and Human Resources (HR) aware of tourism supported by a sense of belonging to the cleanliness of the surrounding environment. Furthermore, it is necessary to have (1) independent institutional management that manages potential tourist areas, supported by digital promotions, (2) completes the availability of supporting infrastructure in the form of derivative products from the Women Farmers (KWT) group according to their potential, for example: (a) Herbal Products/Jamu, vegetable chips and fish chips in West Gunung Ibul Village, (b) Herbal processed products, handcraft from plastic, pineapple processed products in Wonosari Village, (c) pineapple fiber processed products in the form of yarn, and various clothes, bags, wallets from jumputan cloth, pineapple processed products in the form of jam, sponge cake, lunkhead, chips.
PENGARUH IMPLEMENTASI KEBIJAKAN DIGITALISASI HAK TANGGUNGAN ATAS TANAH TERHADAP KUALITAS PELAYANAN PUBLIK URUSAN PERTANAHAN DI KOTA BENGKULU PROVINSI BENGKULU Ikhlasul Amal Akwan; Bachtari Alam Hidayat; Rika Destiny Sinaga
Jurnal Ilmiah Wahana Bhakti Praja Vol 15 No 1 (2025)
Publisher : Lembaga Riset dan Pengkajian Strategi Pemerintahan IPDN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiwbp.v15i1.5180

Abstract

Kota Bengkulu sebagai wilayah berkembang menghadapi tantangan dalam layanan pertanahan, khususnya dalam urusan hak tanggungan atas tanah yang selama ini berjalan lambat, tidak efisien, dan kurang transparan. Data sekunder menunjukkan bahwa permasalahan utama terletak pada keterbatasan personil dalam penguasaan teknologi digital, minimnya peralatan pendukung (komputer, server, internet), rendahnya alokasi pembiayaan untuk pengembangan sistem digital, serta lemahnya dokumentasi dan pengarsipan manual. Untuk menjawab persoalan tersebut, pemerintah menerapkan kebijakan digitalisasi hak tanggungan melalui layanan elektronik sebagai upaya reformasi birokrasi dan peningkatan pelayanan publik. Penelitian ini bertujuan untuk menganalisis pengaruh implementasi kebijakan digitalisasi hak tanggungan terhadap kualitas pelayanan publik urusan pertanahan di Kota Bengkulu Provinsi Bengkulu. Penelitian menggunakan pendekatan kuantitatif dengan metode deskriptif dan analisis regresi linier sederhana. Unit analisis adalah individu, dengan jumlah sampel 110 responden yang terdiri dari petugas pertanahan, PPAT, notaris, dan pihak perbankan, yang dipilih menggunakan teknik purposive sampling. Pengumpulan data dilakukan melalui kuesioner skala Likert yang telah diuji validitas dan reliabilitasnya. Hipotesis diuji dengan bantuan SPSS 25. Hasil penelitian menunjukkan bahwa implementasi kebijakan digitalisasi hak tanggungan berpengaruh positif dan signifikan terhadap peningkatan kualitas pelayanan publik urusan pertanahan, khususnya dalam dimensi kecepatan layanan, akurasi data, transparansi, dan kepuasan pengguna. Nilai signifikansi 0,000 (< 0,05) membuktikan bahwa hipotesis alternatif diterima dengan besarnya pengaruh implementasi kebijakan digitalisasi mencapai 77,5% terhadap peningkatan kualitas pelayanan publik urusan pertanahan. Maka, implementasi kebijakan digitalisasi terbukti menjadi strategi efektif dalam reformasi kualitas pelayanan publik bidang pertanahan. Peneliti merekomendasikan peningkatan SDM, infrastruktur digital, dan penyederhanaan prosedur lintas instansi agar implementasi kebijakan digitalisasi lebih optimal dan berkelanjutan.
STRATEGI PEMERINTAH DAERAH DALAM MENINGKATKAN PENERIMAAN PAJAK BARANG TERTENTU DI PERKOTAAN Nurhasanah, Nurhasanah; Maulana, Maulana; Hidayat, Bachtari Alam
Jurnal Ilmu Pemerintahan Widya Praja Vol 51 No 2 (2025)
Publisher : Lembaga Riset dan Pengkajian Strategi Pemerintahan (LRPSP), Institut Pemerintahan Dalam Negeri (IPDN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jipwp.v51i2.5179

Abstract

Penelitian ini bertujuan menganalisis strategi meningkatkan PAD Kota Palembang melalui penerimaan pajak barang tertentu di kota Palembang serta mengidentifikasi faktor-faktor yang mendukung atau menghambat proses tersebut. Penelitian ini menggunakan pendekatan kualitatif deskriptif. Pengumpulan data dilakukan melalui wawancara, observasi dan dokumentasi. Teknis analisis data dilakukan dengan penyajian data, reduksi data dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa Bapenda Kota Palembang telah menerapkan berbagai strategi komprehensif untuk meningkatkan Pendapatan Asli Daerah (PAD) melalui penerimaan pajak barang tertentu. Strategi organisasi mencakup peningkatan kompetensi sumber daya manusia, restrukturisasi organisasi yang fleksibel, dan pelaksanaan evaluasi berkala untuk menjamin efektivitas operasional pemeriksaan pajak. Dari sisi program, pemerintah menyusun roadmap pemeriksaan yang berfokus pada sektor strategis seperti hotel, restoran, dan parkir, disertai dengan sosialisasi dan edukasi kepada wajib pajak. Selain itu, dukungan anggaran, integrasi sistem informasi, serta adopsi teknologi modern berperan penting dalam mempercepat proses pemeriksaan pajak daerah. Pemerintah juga memperkuat kelembagaan melalui kerja sama dengan instansi vertikal seperti Direktorat Jenderal Pajak (DJP), pembentukan tim lintas sektor, dan penegakan hukum yang tegas untuk mendorong kepatuhan wajib pajak.