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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) SITEKIN: Jurnal Sains, Teknologi dan Industri JUSIFO : Jurnal Sistem Informasi Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi Sistemasi: Jurnal Sistem Informasi JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING JURNAL MEDIA INFORMATIKA BUDIDARMA Seminar Nasional Teknologi Informasi Komunikasi dan Industri INOVTEK Polbeng - Seri Informatika JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Teknologi Sistem Informasi dan Aplikasi JURIKOM (Jurnal Riset Komputer) Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) EDUMATIC: Jurnal Pendidikan Informatika Building of Informatics, Technology and Science Techno Xplore : Jurnal Ilmu Komputer dan Teknologi Informasi JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Sistem Komputer dan Informatika (JSON) Jurnal Teknik Informatika (JUTIF) Teknika Jurnal Pendidikan dan Teknologi Indonesia JoMMiT : Jurnal Multi Media dan IT KLIK: Kajian Ilmiah Informatika dan Komputer Jurnal Teknik Informatika Jurnal Algoritma Malcom: Indonesian Journal of Machine Learning and Computer Science Journal of Informatics, Electrical and Electronics Engineering Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) The Indonesian Journal of Computer Science INOVTEK Polbeng - Seri Informatika
Tengku Khairil Ahsyar
Universitas Islam Negeri Sultan Syarif Karim Riau
Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mathematics Other

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Sentiment Analysis of Gojek, Grab, Maxim Applications Using Support Vector Machine Algorithm Muhammad Iqrom; M. Afdal; Rice Novita; Medyantiwi Rahmawita; Tengku Khairil Ahsyar
Journal of Innovation and Technology Polbeng Series on Informatics (INOVTEK Polbeng - Seri Informatika) Vol. 10 No. 1 (2025): March
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/52fycr56

Abstract

This research analyzes user sentiment towards three major online transportation applications in Indonesia—Gojek, Grab, and Maxim using the \SVM algorithm. The analysis results indicate that Maxim has the highest positive sentiment rate (42.45%) compared to Grab (32.83%) and Gojek (20.21%). Maxim's advantages lie in its competitive pricing and driver professionalism. However, Gojek recorded the best performance in sentiment classification with an accuracy of 94%, followed by Maxim (90%) and Grab (87%). The evaluation based on five main variables (general sentiment, drivers, services, applications, and pricing/costs) reveals the strengths of each application in different categories. Maxim excels in general sentiment and driver satisfaction, Grab dominates in pricing/cost, and Gojek stands out in the application category. Wordcloud visualization reveals frequently mentioned words such as "driver," "application," and "order," reflecting users' primary concerns and experiences. This research provides valuable insights for online transportation service providers to improve service quality, although it has limitations in exploring external factors such as user demographics and marketing strategies, as well as relying on a single algorithm without comparison. The choice of the SVM algorithm is based on its ability to handle well-structured data and provide high accuracy in classification. SVM is effective in finding the optimal hyperplane that clearly separates data classes, making it suitable for sentiment analysis involving multiple variables.
COMPARATIVE ANALYSIS OF ANDROID-BASED ONLINE TRANSPORTATION APPLICATION SECURITY USING MOBILE SECURITY FRAMEWORK (MOBSF) Triyawan Bagus Subakja; Mona Fronita; Syaifullah Syaifullah; Tengku Khairil Ahsyar; Syafril Siregar
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 2 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i2.6185

Abstract

Online transportation is a service provided over the internet, representing a technological innovation that has significantly facilitated travel for Indonesians. These applications have gained widespread adoption in Indonesia, serving as alternatives to conventional transport modes like taxis and traditional motorcycle taxis. They offer convenience and speed in booking rides, along with secure transactions through digital payment systems. Despite the user-friendly experience and advantages offered by these applications, their security cannot be overlooked. The increasing accessibility of Android-based online transportation applications has made them a prime target for malicious actors ("Crackers") who may exploit vulnerabilities for nefarious purposes. This research aims to identify security vulnerabilities and compare the security found in Android-based online transportation applications. The researcher utilized the Mobile Security Framework (MobSF) to conduct static security analysis focusing on parameters such as dangerous permissions, weak cryptography, root detection, SSL bypass, and domain malware checks. The security assessments of Gojek, Maxim, and Grab revealed moderate security risks. Gojek scored 44/100, Maxim 47/100, and Grab 50/100 in terms of security ratings. All three applications were found to have vulnerabilities related to dangerous permissions and weak cryptography. Specifically, Maxim was also susceptible to SSL bypass attacks. None of the applications had implemented root detection, but their domain malware checks were deemed satisfactory.
Co-Authors Abd Rahman Abu Bakar Adillah, Suci Nur Afani, Dinda Afdal Muhammad Efendi Afifah, Tiara Afrah Afilla, Dini Akhiril Anwar Harahap Al-Qadr, Nola Ardelia Alriwanda, A Ananda, Dhea Andri Hairiyadi Andy Muhammad Yusuf Riva Andy Randi Anggi Widya Atma Nugraha Angraini Angraini Angraini Annisa Salsabila Anofrizen Anofrizen Ardiansyah Ardiansyah Arif Marsal Arif Marsal Arif Marsal Arifin, Hanifan Ariyansir, Sigit Asri Jakawendra Atha Kurniawan Atha Kurniawan Aulia, Rian Ayulya, Agisti Mutiara Citra Annisa Dermawan, Tri Dinda Afani Efilda Eki Saputra Eki Saputra Eki Saputra Eki Saputra Eki Saputra Eki Saputra Eki Saputra Eki Eki, Eki Saputra Fachrurozi Febi Nur Salisah Febriansyah, Yudhi Fitratul Aini Fitriani Mutakkin Fitriani Muttakin Fitriani Muttakin Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Harmaniola, Elsa Hasdi Radiles Ichsan Ahmad Gunawan Idria Maita Ilhammi, Windy Tri Indriani, Monalisa Inggih Permana Iqrom, Muhammad Irfan Faruqi, Nouval irvan, muhamad irvandra Ivan Alfikri jazman, muhamad Jazman Jazman, Muhammad Kusuma, Muhammad Wira Ade M Afdal M Afdal M. Afdal M. Afdal M. Afdal M. Afdal Maisarah Assa'diyah Maulana, Rizki Azli MaySarah, M Medyantiwi Rahmawita Medyantiwi Rahmawita Medyantiwi Rahmawita Munzir Megawati Megawati Megawati - Megawati Megawati Megawati Megawati Megawati Megawati Megawati S.Kom., MT Megawati, M Mona Fronita Mona Fronita Mona Fronita Mona Fronita, Mona Mufti Mufti muhamad irvandra irvan muhamad Jazman jazman Muhammad Iqrom Muhammad Jazman Muhammad Jazman Muhammad Lutfhi Hamzah Muhammad Lutfhi Hamzah Muhammad Luthfi Hamzah Muhammad Luthfi Hamzah Muhammad Naufal, Muhammad Muttakin, Fitriani Nabila Putri Nasution, Annio Indah Lestari Nazhifatunnisa, Nazhifatunnisa Nesdi Evrilyan Rozanda Ningsih, Widiah Nola Ardelia Al-Qadr Nora Ferwati Novianti, Elzy Novita Sari Nur Arifin Nurhadi, Muhammad nurhaliza azzini Nurmaini Dalimunthe, S.kom., M.Kes Nurrahma, Intan Oktoriani, Della Permata, Nur Fitria Mita Praniffa, Anisya Caty Pratama, Pangeran Fadillah Rahayu, Dwi Sri Rahmad Fauzi Rahmad Kurniawan Rahmah Khairani Rahmawita, Medyantiwi Raihan Alfarisy Raihan Alfarisy Raihan, Muhammad Rama, M Bryant Rama Ajalal Renaldi, Rengga Revansa, Muhammad Dio Rice Novita Rice Novita Rice Novita Rice Novita Rice Novita Riska Ayuni Rizki Aulia Putra romia romia romia Roni Ameldi Sabilla Yeni Sabrina Aisyah Sakdiah, Gewik Siti Monalisa Siti Monalisa Sulthan Habib Syafril Siregar Syaifullah Syaifullah Syaifullah Syaifullah SE., M.Sc Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Tio Doli Raharjo Trisya, Cintia Putri Triyawan Bagus Subakja Ulfa Fadilla Umi Riyani Winanda, Salsa Wuri Ratu Amnan Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly