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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) SITEKIN: Jurnal Sains, Teknologi dan Industri JUSIFO : Jurnal Sistem Informasi Jurnal Ilmiah Rekayasa dan Manajemen Sistem Informasi Sistemasi: Jurnal Sistem Informasi JOURNAL OF INFORMATICS AND TELECOMMUNICATION ENGINEERING JURNAL MEDIA INFORMATIKA BUDIDARMA Seminar Nasional Teknologi Informasi Komunikasi dan Industri INOVTEK Polbeng - Seri Informatika JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Teknologi Sistem Informasi dan Aplikasi JURIKOM (Jurnal Riset Komputer) Jurnal Sistem Cerdas JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) JOISIE (Journal Of Information Systems And Informatics Engineering) EDUMATIC: Jurnal Pendidikan Informatika Building of Informatics, Technology and Science Techno Xplore : Jurnal Ilmu Komputer dan Teknologi Informasi JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Jurnal Sistem Komputer dan Informatika (JSON) Jurnal Teknik Informatika (JUTIF) Teknika Jurnal Pendidikan dan Teknologi Indonesia JoMMiT : Jurnal Multi Media dan IT KLIK: Kajian Ilmiah Informatika dan Komputer Jurnal Teknik Informatika Jurnal Algoritma Malcom: Indonesian Journal of Machine Learning and Computer Science Journal of Informatics, Electrical and Electronics Engineering Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) The Indonesian Journal of Computer Science INOVTEK Polbeng - Seri Informatika
Tengku Khairil Ahsyar
Universitas Islam Negeri Sultan Syarif Karim Riau
Aerospace Engineering Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Mathematics Other

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Analysis of Acceptance and Use of QRIS Payment Method using the UTAUT-3 Model Atha Kurniawan; Muhammad Jazman; Mona Fronita; Tengku Khairil Ahsyar
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 1 (2025): March
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/e6zskk85

Abstract

This study explores the factors that influence the use of QRIS as a digital payment method in Pekanbaru City using the Unified Theory of Acceptance and Use of Technology 3 (UTAUT-3) approach. The sample of this study consisted of 100 respondents who were purposefully selected, including respondents of various ages, occupations, and frequencies of QRIS use in Pekanbaru City. Data were analysed using the SmartPLS application. The results show that habit (H) has a significant effect on Behavioral Intention (BI) and usage behaviour (UB). In addition, Hedonic motivation (HM), personal Innovativeness (PI), and Price Value (PV) are significant to BI, while PI also directly affects UB. In contrast, BI on UB, Effort expectancy (EE), Facilitating Conditions (FC), performance expectancy (PE), and Social influence (SI) do not show a significant effect. These findings indicate the importance of strengthening user habits, hedonic values, and personal innovation in developing QRIS features and marketing strategies to accelerate its adoption. The findings of this study indicate the need for QRIS service developers, policymakers, and business actors to focus on strengthening user habits, increasing hedonic motivation, price-based incentives, and encouraging personal innovation to accelerate the adoption of QRIS as a digital payment method while expanding understanding of the factors that influence the adoption of digital payment technology in the context of QRIS.
Redesign of User Experience in Inaportnet Using the User Experience Questionnaire Method TND User-Centered Design irvan, muhamad irvandra; jazman, muhamad Jazman; Eki, Eki Saputra; Syaifullah; Tengku Khairil Ahsyar
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 1 (2025): March
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/dpf22c38

Abstract

The Directorate General of Sea Transportation, under Indonesia's Ministry of Transportation, developed Inaportnet as a digital platform mandated by Ministerial Regulation Number PM 8 of 2022 to streamline ship service procedures and enhance e-government implementation. This study evaluates the user experience (UX) of the Inaportnet website, focusing on its usability, security, and overall design using a user-centred design (UCD) approach and the User Experience Questionnaire (UEQ) method. Data were collected from 56 respondents, including stakeholders such as ship operators, port authorities, and service users. The findings reveal critical shortcomings: 95% of respondents encountered frequent bugs affecting usability, 65% highlighted security concerns, 60% criticised the cluttered interface, 40% experienced access failures, and 50% expressed low engagement with the platform's features. To address these challenges, the website was redesigned using UCD principles, resulting in significant improvements. The redesigned platform achieved "Good" ratings for attractiveness, stimulation, and novelty, and "Above Average" ratings for clarity, efficiency, and accuracy in UEQ metrics, indicating enhanced usability and user satisfaction. This study underscores the importance of iterative UX design in optimising digital government systems, offering actionable insights for improving public service platforms in developing countries.  
Sentiment Analysis of Gojek, Grab, Maxim Applications Using Support Vector Machine Algorithm Iqrom, Muhammad; M. Afdal; Rice Novita; Medyantiwi Rahmawita; Tengku Khairil Ahsyar
INOVTEK Polbeng - Seri Informatika Vol. 10 No. 1 (2025): March
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/52fycr56

Abstract

This research analyzes user sentiment towards three major online transportation applications in Indonesia—Gojek, Grab, and Maxim using the \SVM algorithm. The analysis results indicate that Maxim has the highest positive sentiment rate (42.45%) compared to Grab (32.83%) and Gojek (20.21%). Maxim's advantages lie in its competitive pricing and driver professionalism. However, Gojek recorded the best performance in sentiment classification with an accuracy of 94%, followed by Maxim (90%) and Grab (87%). The evaluation based on five main variables (general sentiment, drivers, services, applications, and pricing/costs) reveals the strengths of each application in different categories. Maxim excels in general sentiment and driver satisfaction, Grab dominates in pricing/cost, and Gojek stands out in the application category. Wordcloud visualization reveals frequently mentioned words such as "driver," "application," and "order," reflecting users' primary concerns and experiences. This research provides valuable insights for online transportation service providers to improve service quality, although it has limitations in exploring external factors such as user demographics and marketing strategies, as well as relying on a single algorithm without comparison. The choice of the SVM algorithm is based on its ability to handle well-structured data and provide high accuracy in classification. SVM is effective in finding the optimal hyperplane that clearly separates data classes, making it suitable for sentiment analysis involving multiple variables.
Sales Management System with Rapid Application Development and PIECES Approach Nola Ardelia Al-Qadr; Rice Novita; Tengku Khairil Ahsyar; Zarnelly Zarnelly
JUSIFO : Jurnal Sistem Informasi Vol 10 No 1 (2024): June
Publisher : Program Studi Sistem Informasi, Fakultas Sains dan Teknologi, Universitas Islam Negeri Raden Fatah Palembang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/jusifo.v10i1.22222

Abstract

In this era of rapid technological advancement, the computer business plays a crucial role in providing goods and services to meet societal needs. However, Andalas Computer, despite offering a diverse range of products and services, faces challenges in its sales process and stock management, which still rely on manual methods. This study aims to develop a sales management system to facilitate the company's sales. By employing the Rapid Application Development (RAD) method, system requirements analysis can be addressed with feedback from users. This research utilizes PIECES analysis to identify opportunities from various aspects. The study results in a sales management system tailored to user needs. System testing was conducted using blackbox testing, followed by user acceptance testing to gauge user reception of the system. The results of the testing showed a positive acceptance rate of 90%.
Sistem Pakar Diagnosa Gizi Buruk Pada Balita Berbasis Mobile Menggunakan Metode Certainty Factor Afdal Muhammad Efendi; Tengku Khairil Ahsyar; M Afdal; Febi Nur Salisah; Syaifullah Syaifullah
Jurnal Sistem Komputer dan Informatika (JSON) Vol. 4 No. 4 (2023): Juni 2023
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/json.v4i4.6307

Abstract

Maltnutrition has a significant impact on children’s development and is a common problem in developing countries, including Indonesia. There are many factors that contribute to malnutrition, one of which is the lack of understanding and knowledge among parents regarding childcare and proper nutrition. This has motivated the author to develop an expert system application for diagnosing malnutrition in toddlers, aiming to facilitate the community, especially mothers with toddlers, in early diagnosis of malnutrition symptoms and diseases through mobile devices. This expert system application is built using Java Programming language with the assistance of Android studio as the development tool. The system analysis employed is the Unified Modeling Language (UML) to provide an overview of the application to be created. Testing is conducted using the Black Box method and data validation yields nearly 100% accuracy. The calculation for diagnosing symptoms and diseases utilizes the Certainty Factor methode, which serves as the calculation of value within the expert system application. The testing results based on symptoms and diseases through the applied calculation method achieve a 92% accuracy rate. The development of this application is expected to assist the community, especially mothers with toddlers, in identifying early symptoms and diseases of malnutrition in children, as well as obtaining solutions for the experienced illnesses.
Evaluasi Usability Aplikasi Mobile Banking Menggunakan Metode Retrospective Think Aloud dan Post-Study System Usability Questionnaire Naufal, Muhammad; Ahsyar, Tengku Khairil; Jazman, Muhammad; Permana, Inggih
The Indonesian Journal of Computer Science Vol. 13 No. 3 (2024): The Indonesian Journal of Computer Science
Publisher : AI Society & STMIK Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33022/ijcs.v13i3.4039

Abstract

BRKS Mobile is a digital service provided by Bank Riau Kepri Syariah to facilitate its customers in conducting financial transactions via smartphones. Because this application is relatively new, there are problems when running the application. The results of user reviews on playstore comments and pre-surveys, the problem that often occurs is errors when making transactions. In this study, usability evaluation was carried out using the Retrospective Think Aloud (RTA) and Post-Study System Usability Quesionaire (PSSUQ) methods. The results of the usability measurement show that users experience little difficulty when running the transfer and purchase menus. This is reinforced by the results contained in the norms of the PSSUQ method where the results of the SyeUse variable value of 2.70 and InfoQual 2.95 are below the average which indicates that the usability of the system and the quality of information on BRKS Mobile are still lacking. For the InterQual value of 3.09, it is above average and overall the BRKS application is at 2.89 above average, which means that the application can be accepted by its users.
Analisis Kepuasan dan Niat Berperilaku Pengguna Aplikasi Access by KAI Menggunakan Metode EUCS dan UTAUT2 Nazhifatunnisa, Nazhifatunnisa; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 1 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i1.5713

Abstract

Aplikasi ticketing diluncurkan sebagai inovasi baru dan ditujukan untuk memangkas proses tiket manual. Dalam peningkatan jumlah penumpang setiap tahunnya, penggunaan aplikasi masih rendah, beberapa ulasan negatif dan kendala dari proses pembayaran kerap dikeluhkan pengguna. Tujuan penelitian ini yaitu mengetahui faktor-faktor apa saja yang mempengaruhi kepuasan dan niat berperilaku pengguna dalam menggunakan aplikasi Access by KAI, serta apakah kepuasan pengguna berpengaruh dalam niat berperilaku. Data dikumpulkan melalui google form. Sebanyak 125 responden yang memenuhi kriteria, kemudian dianalisis lebih lanjut dengan PLS-SEM. Hasil menunjukkan kepuasan pengguna berpengaruh positif dengan niat berperilaku. Content terbukti berpengaruh paling positif terhadap kepuasan. Habit terbukti berpengaruh signifikan dan positif terhadap niat berperilaku dalam penggunaan aplikasi Access by KAI
Analisis Pengalaman Pengguna Aplikasi Threads Menggunakan Metode User Experience Questionnaire dan System Usability Scale Ilhammi, Windy Tri; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Vol 10, No 4 (2025)
Publisher : STKIP PGRI Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29100/jipi.v10i4.6557

Abstract

Threads adalah aplikasi yang dirancang untuk memberikan pengalaman baru kepada pengguna dengan fitur serupa seperti X, tetapi dengan desain dan tema yang berbeda. Aplikasi threads fokus pada komunikasi yang lebih personal dibandingkan dengan platform media sosial lainnya. Tujuan dari penelitian ini adalah menggunakan User Experience Questionnaire (UEQ) dan System Usability Scale (SUS) untuk mengukur usability dan user experience aplikasi Threads pada kalangan pelajar di Kota Pekanbaru. Sampel penelitian terdiri dari 96 responden yang dipilih melalui teknik purposive sampling. Hasil pengukuran UEQ menunjukkan bahwa Threads memiliki skor rendah dalam aspek daya tarik (0,70), kejelasan (0,62), efisiensi (0,57), ketepatan (0,57), stimulasi (0,48), dan kebaruan (0,34). Skor ini menempatkan Threads di bawah rata-rata atau dalam 25% hasil terburuk. Berdasarkan metode SUS, diperoleh skor 51,325, yang mengindikasikan bahwa aplikasi Threads berada dalam kategori "Marginal" dan me-merlukan perbaikan signifikan. Hasil ini menunjukkan perlunya perbaikan dalam desain antarmuka, kejelasan, efisiensi, dan inovasi agar Threads lebih menarik dan diterima masyarakat lebih luas.
Co-Authors Abd Rahman Abu Bakar Adillah, Suci Nur Afani, Dinda Afdal Muhammad Efendi Afifah, Tiara Afrah Afilla, Dini Akhiril Anwar Harahap Al-Qadr, Nola Ardelia Alriwanda, A Ananda, Dhea Andri Hairiyadi Andy Muhammad Yusuf Riva Andy Randi Anggi Widya Atma Nugraha Angraini Angraini Angraini Annisa Salsabila Anofrizen Anofrizen Ardiansyah Ardiansyah Arif Marsal Arif Marsal Arif Marsal Arifin, Hanifan Ariyansir, Sigit Asri Jakawendra Atha Kurniawan Aulia, Rian Ayulya, Agisti Mutiara Citra Annisa Dermawan, Tri Dinda Afani Efilda Eki Saputra Eki Saputra Eki Saputra Eki Saputra Eki Saputra Eki Saputra Eki, Eki Saputra Fachrurozi Febi Nur Salisah Febriansyah, Yudhi Fitratul Aini Fitriani Mutakkin Fitriani Muttakin Fitriani Muttakin Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Harmaniola, Elsa Hasdi Radiles Ichsan Ahmad Gunawan Idria Maita Ilhammi, Windy Tri Indriani, Monalisa Inggih Permana Iqrom, Muhammad Irfan Faruqi, Nouval irvan, muhamad irvandra Ivan Alfikri jazman, muhamad Jazman Jazman, Muhammad Kusuma, Muhammad Wira Ade M Afdal M Afdal M. Afdal M. Afdal M. Afdal Maisarah Assa'diyah Maulana, Rizki Azli MaySarah, M Medyantiwi Rahmawita Medyantiwi Rahmawita Munzir Megawati Megawati Megawati - Megawati Megawati Megawati Megawati Megawati Megawati Megawati S.Kom., MT Megawati, M Mona Fronita Mona Fronita, Mona Mufti Mufti Muhammad Jazman Muhammad Lutfhi Hamzah Muhammad Lutfhi Hamzah Muhammad Luthfi Hamzah Muhammad Luthfi Hamzah Muhammad Naufal, Muhammad Muttakin, Fitriani Nabila Putri Nasution, Annio Indah Lestari Nazhifatunnisa, Nazhifatunnisa Nesdi Evrilyan Rozanda Ningsih, Widiah Nola Ardelia Al-Qadr Nora Ferwati Novianti, Elzy Novita Sari Nur Arifin Nurhadi, Muhammad nurhaliza azzini Nurmaini Dalimunthe, S.kom., M.Kes Nurrahma, Intan Oktoriani, Della Permata, Nur Fitria Mita Praniffa, Anisya Caty Pratama, Pangeran Fadillah Rahayu, Dwi Sri Rahmad Fauzi Rahmad Kurniawan Rahmah Khairani Rahmawita, Medyantiwi Raihan Alfarisy Raihan, Muhammad Rama, M Bryant Rama Ajalal Renaldi, Rengga Revansa, Muhammad Dio Rice Novita Rice Novita Rice Novita Rice Novita Riska Ayuni Rizki Aulia Putra romia romia romia Roni Ameldi Sabilla Yeni Sabrina Aisyah Sakdiah, Gewik Siregar, Syafril Siti Monalisa Siti Monalisa Subakja, Triyawan Bagus Sulthan Habib Syaifullah Syaifullah Syaifullah SE., M.Sc Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Tio Doli Raharjo Trisya, Cintia Putri Ulfa Fadilla Umi Riyani Winanda, Salsa Wuri Ratu Amnan Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly