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Sentiment Analysis ChatGPT Using the Multinominal Naïve Bayes Classifier (NBC) Algorithm Sri Rahayu, Dwi; Novita, Rice; Khairil Ahsyar, Tengku; Zarnelly
Jurnal Sistem Cerdas Vol. 7 No. 1 (2024)
Publisher : APIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37396/jsc.v7i1.388

Abstract

Chatbots have become one of the popular solutions for improving customer service. One well-known chatbot is ChatGPT, a language model developed by OpenAI. As time goes by and more and more people use ChatGPT, sentiment analysis is needed about users' opinions about the ChatGPT service. Therefore, it is necessary to carry out sentiment analysis of the ChatGPT service on Twitter to find out how users respond to this chatbot service. In this research, the results showed positive sentiment of 57%, negative sentiment of 29% and neutral sentiment of 14%. Topics for each sentiment were also obtained and sentiment prediction results from 40% of the test data with results of 96% positive, 3.5% negative and 0.5% neutral with a test accuracy of 63%.
Classification of Beef and Pork with Deep Learning Approach Akhiril Anwar Harahap; Novita, Rice; Ahsyar, Tengku Khairil; Zarnelly, Zarnelly
Jurnal Sistem Cerdas Vol. 7 No. 1 (2024)
Publisher : APIC

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37396/jsc.v7i1.393

Abstract

Beef is one of the most consumed meats in Indonesia. However, the high price of beef has led to rogue traders mixing pork with beef. This condition occurs due to the lack of public knowledge about the difference between the two meats. To maintain food safety in Indonesia and especially in Riau province, the Livestock Service Office of Riau province conducts market surveys. There are several methods that are usually used to check the content of beef or pork, including Rapid Test Kit and Elisa. Both methods are time consuming and costly. One other solution that can be used is the artificial intelligence method, namely deep learning. In this research, a classification approach using deep learning is used to distinguish between beef and pork in the form of a web application. This research compares Convolutional Neural Network algorithm with Inception-V3 and Inception-Resnet-V2 architecture with hyperparameter optimization. From several experiments that have been carried out, the best model is the Inception-Resnet-V2 architecture with an experimental scenario using a learning rate of 0.001, and an optimizer Adam with an accuracy of 96.50%, Precision 96.48%, Recall 96.55% and F1-Score 96.50%. By using this model, web-based applications can be developed using the flask framework well and can perform classification accurately.
Analisis Kepuasan Pengguna Sistem Informasi E-Campus Menggunakan Metode E-Servqual Dan Model Kano Nurhadi, Muhammad; Hamzah, Muhammad Luthfi; Ahsyar, Tengku Khairil; Jazman, Muhammad
Building of Informatics, Technology and Science (BITS) Vol 4 No 3 (2022): December 2022
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bits.v4i3.2691

Abstract

This study aims to identify the dimensions and service attributes that need to be improved, as well as improvements related to the quality of services provided by the e-campus system to students at UIN Mahmud Yunus Batusangkar. It also aims to identify the quality of services provided by the e-campus system to students. in order to provide advice or consideration to improve the quality of the e-campus system to the campus or developer, which in turn will produce a solution to improve the quality of the e-campus system for user satisfaction. The procedures used include 5 stages are planning, gathering information processing information analysis and the latest reporting review. The research results created calculations using e-servqual procedures of 0.92 ≤ 1, showing that the quality of the services provided could be said to be unable to fulfill students' expectations. If the level of performance is met, it will bring about a very large increase in user satisfaction. But if not fulfilled, it will reduce the level of satisfaction. Whereas the canoe model gets eight attributes included in the must-be category, eight one-dimensional attributes and six attractive attributes. The ranking level obtained is a source of attributes that are prioritized to be improved. Every attribute that has a very large negative value will also be less effective in achieving user satisfaction
Developments and Trends in Indonesian Tourism Technology Using Bibliometric Analysis Ayulya, Agisti Mutiara; Syaifullah, Syaifullah; Hamzah, Muhammad Lutfi; Ahsyar, Tengku Khairil; Saputra, Eki
IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Vol 18, No 2 (2024): April
Publisher : IndoCEISS in colaboration with Universitas Gadjah Mada, Indonesia.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/ijccs.94190

Abstract

Information technology has changed society, services, and the tourism sector has attracted many research and publications. Even though previous research aims to show an understanding of tourism technology factors, there is still little to discuss the technology factors of Indonesian tourism. Discussing scientific publications about tourism technology in Indonesia can provide a deeper understanding of the development of information technology in the Indonesian tourism sector by providing solutions. This research aims to analyze developments and trends in tourism technology factors in Indonesia from 2014 to 2023 with bibliometric analysis from R Studio and using 113 Scopus indexed articles. The methodology includes planning, keyword identification, Scopus data searches, bibliometrics, developments and trends in Indonesian tourism technology. The results of this research show an increase in publications from year to year, in annual citations there are fluctuations, the number of articles published varies with the position of Sustainability (Switzerland) being ranked first with 25 published articles, Indonesia is the country that publishes the most articles and the frequency has increasing, Indonesia has also become a top keyword, and in tourism technology trends there are two clusters within the basic themes, namely tourism and West Java, which are the direction for further research
Perbandingan Metode TAM Dan UTAUT Dalam Penerimaan Dan Kepuasan Sistem Informasi Administrasi Akademik Nurrahma, Intan; Salisah, Febi Nur; Ahsyar, Tengku Khairil; Rahmawita, Medyantiwi
Jurnal Inovtek Polbeng Seri Informatika Vol 8, No 2 (2023)
Publisher : P3M Politeknik Negeri Bengkalis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35314/isi.v8i2.3768

Abstract

Universitas XYZ merupakan lembaga yang bergerak dalam bidang pendidikan. Saat ini banyak universitas yang menggunakan sistem informasi akademik untuk memudahkan pekerjaan agar menjadi lebih efektif dan efisien. Hasil survei menunjukkan bahwa adanya beberapa kendala pada sistem informasi administrasi akademik yaitu terjadinya error ataupun server down kondisi error ini seperti tidak bisa login ataupun tidak bisa mengakses fitur yang tersedia kendala berikutnya yaitu ketika mahasiswa ingin mengganti password mereka tidak bisa langsung mengubah di sistem tersebut tetapi harus ke sistem yang lain untuk mengubah password. Penelitian ini menggunanakan metode TAM Dan UTAUT. Tujuan penelitian ini yaitu untuk mengetahui metode mana yang lebih baik dalam penerimaan dan kepuasan penerapan sistem informasi. Hasil dari penelitian menunjukkan Metode UTAUT lebih mampu menjelaskan dengan baik dari pada metode TAM dalam membandingkan penerapan sistem informasi administrasi akademik dimana dengan menggunakan metode TAMdiperoleh nilai R-square pada TAM variabel IT Acceptance adalah 78,2% yang mana nilai ini termasuk kategori model yang kuat dan variabel User Satisfaction nilai R-square nya yaitu 65,3% dimana nilai tersebut masih termasuk dalam kategori kuat. sedangkan pada metode UTAUT R-square untuk variabel IT Acceptance yaitu 83,6% yang mana nilai ini termasuk kategori model yang kuat pada variabel User Satisfaction nilai R-square nya yaitu 74,6% dimana nilai tersebut termasuk kategori kuat.
Penerapan Website Laboratorium Sebagai Media Informasi dengan Metode Object Oriented Analysis and Design (OOAD) Kusuma, Muhammad Wira Ade; Ahsyar, Tengku Khairil
JoMMiT Vol 8 No 1 (2024): Artikel Jurnal Volume 8 Issue 1, Juni 2024
Publisher : Politeknik Negeri Media Kreatif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46961/jommit.v8i1.1300

Abstract

Ketidakberadaan situs web resmi untuk Laboratorium Program Studi Sistem Informasi UIN Suska Riau menjadi hambatan dalam upaya komunikasi dan promosi. Penelitian ini bertujuan untuk merancang situs website profil Laboratorium Program Studi Sistem Informasi UIN Suska Riau dengan menggunakan metode Object Oriented Analysis and Design (OOAD) dan Prototype sebagai Systems Development Life Cycle. Hasil penelitian menunjukkan bahwa situs web yang dirancang menggunakan metode OOAD dan Prototype dapat memenuhi kebutuhan pengguna, yaitu dapat menampilkan informasi profil Laboratorium Program Studi Sistem Informasi UIN Suska Riau secara lengkap dan interaktif. Situs web ini juga dapat diakses melalui browser modern dan dapat menampilkan konten multimedia.
Penerapan Algoritma K-Means Menggunakan Model LRFM Dalam Klasterisasi Nilai Hidup Pelanggan Afifah, Tiara Afrah; Novita, Rice; Ahsyar, Tengku Khairil; Zarnelly, Zarnelly
JURNAL MEDIA INFORMATIKA BUDIDARMA Vol 8, No 2 (2024): April 2024
Publisher : Universitas Budi Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30865/mib.v8i2.7605

Abstract

In implementing customer relationship management, there are still many companies that have not utilized CRM optimally as part of their business strategy. As is the case with UD Sandeni. UD Sandeni still has problems in managing its relationships with customers because UD Sandeni does not fully understand the difference between customer information that is profitable and unprofitable for the company's sustainability. UD Sandeni has used a system to manage customer transaction data. However, this system is only used to calculate profits and create bookkeeping for registered agents so that UD Sandeni does not have an in-depth understanding of the characteristics of its customers. To overcome this problem, the solution that can be applied is to use customer grouping techniques, such as clustering. Customer transaction data is processed using a clustering process with K-Means and LRFM. Test the validity of cluster results using DBI and calculate CLV values using AHP weights to produce cluster rankings. The results of this research obtained customer clustering which consists of 2 segments, namely cluster 1 which has the highest CLV value of 0.3171156 with a total of 298 customers and includes the High Value Loyal Customers segmentation, and cluster 2 with a CLV value of 0.1434054 with a total of 72 customers. which is included in the segmentation of uncertain new customers (uncertain lost customers).
Analisis Kualitas Layanan Website Menggunakan Metode Webqual 4.0 Dan Interface Performance Analysis Pada Dinas Xyz MaySarah, M; Saputra, Eki; Monalisa, Siti; Ahsyar, Tengku Khairil
Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Vol 5, No 3 (2024): Edisi Juli
Publisher : LPPM STIKOM Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/kesatria.v5i3.439

Abstract

Nowadays technological advances have shown very rapid progress. One technology that is developing rapidly is information and communication technology. The current development of information and communication technology cannot be separated from the role of the internet. One of the most important applications of the internet is websites. Basically, achieving perfect website quality will encourage user satisfaction. Good website quality can of course be realized by displaying a website that meets the criteria of the WebQual 4.0 method as a measuring tool to achieve user satisfaction. Based on the background, research will be carried out to determine the level of service quality of the e-Filing website in applying the Webqual 4.0 and IPA methods. The aim of this research is to measure the quality of website services, group the attributes into three Webqual 4.0 variables using the IPA method and provide recommendations for improving the service quality of the XYZ Service Website on the attributes that are prioritized for improvement. This research was conducted at DLHK Pekanbaru for 30 days using interview, observation and documentation methods. The sample in this research was 100 website users. The results of this research are that in the usability quality, there are several menus with errors whose contents do not match the name of the menu. In terms of information quality dimensions, it was found that the website menu was not timely, and the website was rarely updated. In terms of service interaction quality dimensions, there is no comment column facility on the website. In terms of service interaction quality dimensions, there is no comment column facility on the website so that users cannot provide suggestions or opinions.
Analisa Manajemen Resiko Keamanan Sistem Informasi Baznas Kampar dengan Metode Failure Mode And Effect Analysis (FMEA) Alriwanda, A; Saputra, Eki; Megawati, M; Ahsyar, Tengku Khairil
Kesatria : Jurnal Penerapan Sistem Informasi (Komputer dan Manajemen) Vol 5, No 3 (2024): Edisi Juli
Publisher : LPPM STIKOM Tunas Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/kesatria.v5i3.441

Abstract

Risk management is a key element in an organization's activity strategy, one of the existing risk management methods is Failure mode effect and analysis (FMEA). Many researchers use this method to determine the risks that exist in the company. This research was conducted at the National Zakat Amil Agency (BAZNAS) Kampar using FMEA to determine the risks that exist at BAZNAS. In the research, the Risk Priority Number (RPN) was calculated by multiplying Severity, Occurance and Detection. The results obtained in research using FMEA produced 5 failure modes, namely Data, Hardware, Software, People / Human Error and Network and provided recommendations to BAZNAS
Evaluasi Usability Aplikasi Streaming Film Menggunakan Metode Post Study System Usability Questionnaire (PSSUQ) Indriani, Monalisa; Ahsyar, Tengku Khairil; Syaifullah, Syaifullah; Fronita, Mona
Jurnal Algoritma Vol 21 No 2 (2024): Jurnal Algoritma
Publisher : Institut Teknologi Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33364/algoritma/v.21-2.1660

Abstract

Aplikasi Prime Video merupakan salah satu aplikasi layanan streaming konten video, film, acara TV, dokumenter dan film lokal yang menarik melalui berbagai perangkat (baik aplikasi maupun website) dengan kualitas tayangan HD. Untuk meningkatkan pengalaman pengguna terhadap aplikasi ini, maka perlu dilakukan evaluasi terhadap usability aplikasi prime video untuk mengetahui kepuasan pengguna dan mengidentifikasi permasalahan yang dialami oleh pengguna. Oleh karena itu, dilakukan evaluasi usability untuk mengetahui feedback dari pengguna dengan menggunakan metode PSSUQ. PSSUQ digunakan sebagai instrumen penelitian yang terdiri dari 16 butir pertanyaan yang berfokus pada 4 kategori penilaian dalam konsep usability yaitu System Usefulness (Sysuse), Information Quality (InfoQual), Interface Quality (InterQual), dan Overall. Penelitian ini bersifat deskriptif kuantitatif yang dilakukan pada pengguna aplikasi Prime Video sebanyak 96 orang responden dengan menyebarkan kuesioner secara online melalui Google form. Hasil rata-rata pada penelitian ini diperoleh nilai rata-rata secara keseluruhan pada 4 kategori usability pada PSSUQ yaitu sebesar 2.97. Dimana pada kategori InterQual diperoleh nilai rata-rata sebesar 2.97, dimana InterQual aplikasi Prime Video memiliki nilai melebih batas atas dalam skala yang ada, sehingga dalam hal ini kualitas tampilan yang disajikan sudah baik. Pada kategori SysUse diperoleh nilai rata-rata yang paling rendah sebesar 2.96 yang artinya beberapa pengguna masih ada yang merasa kesulitan dalam menggunakan dan mempelajari aplikasi Prime Video dengan baik. Maka dapat disimpulkan bahwasannya aplikasi Prime Video yang dilihat dari segi kegunaan sistemnya, pengguna merasa cukup puas terhadap penggunaan dan kebutuhan pengguna pada aplikasi Prime Video.
Co-Authors Abd Rahman Abu Bakar Adillah, Suci Nur Afani, Dinda Afdal Muhammad Efendi Afifah, Tiara Afrah Afilla, Dini Akhiril Anwar Harahap Al-Qadr, Nola Ardelia Alriwanda, A Ananda, Dhea Andri Hairiyadi Andy Muhammad Yusuf Riva Andy Randi Anggi Widya Atma Nugraha Angraini Angraini Angraini Annisa Salsabila Anofrizen Anofrizen Ardiansyah Ardiansyah Arif Marsal Arif Marsal Arif Marsal Arifin, Hanifan Ariyansir, Sigit Asri Jakawendra Atha Kurniawan Aulia, Rian Ayulya, Agisti Mutiara Citra Annisa Dermawan, Tri Dinda Afani Efilda Eki Saputra Eki Saputra Eki Saputra Eki Saputra Eki Saputra Eki Saputra Eki, Eki Saputra Fachrurozi Febi Nur Salisah Febriansyah, Yudhi Fitratul Aini Fitriani Mutakkin Fitriani Muttakin Fitriani Muttakin Hamzah, Muhammad Lutfi Hamzah, Muhammad Luthfi Harmaniola, Elsa Hasdi Radiles Ichsan Ahmad Gunawan Idria Maita Ilhammi, Windy Tri Indriani, Monalisa Inggih Permana Iqrom, Muhammad Irfan Faruqi, Nouval irvan, muhamad irvandra Ivan Alfikri jazman, muhamad Jazman Jazman, Muhammad Kusuma, Muhammad Wira Ade M Afdal M Afdal M. Afdal M. Afdal M. Afdal Maisarah Assa'diyah Maulana, Rizki Azli MaySarah, M Medyantiwi Rahmawita Medyantiwi Rahmawita Munzir Megawati Megawati Megawati - Megawati Megawati Megawati Megawati Megawati Megawati Megawati S.Kom., MT Megawati, M Mona Fronita Mona Fronita, Mona Mufti Mufti Muhammad Jazman Muhammad Lutfhi Hamzah Muhammad Lutfhi Hamzah Muhammad Luthfi Hamzah Muhammad Luthfi Hamzah Muhammad Naufal, Muhammad Muttakin, Fitriani Nabila Putri Nasution, Annio Indah Lestari Nazhifatunnisa, Nazhifatunnisa Nesdi Evrilyan Rozanda Ningsih, Widiah Nola Ardelia Al-Qadr Nora Ferwati Novianti, Elzy Novita Sari Nur Arifin Nurhadi, Muhammad nurhaliza azzini Nurmaini Dalimunthe, S.kom., M.Kes Nurrahma, Intan Oktoriani, Della Permata, Nur Fitria Mita Praniffa, Anisya Caty Pratama, Pangeran Fadillah Rahayu, Dwi Sri Rahmad Fauzi Rahmad Kurniawan Rahmah Khairani Rahmawita, Medyantiwi Raihan Alfarisy Raihan, Muhammad Rama, M Bryant Rama Ajalal Renaldi, Rengga Revansa, Muhammad Dio Rice Novita Rice Novita Rice Novita Rice Novita Riska Ayuni Rizki Aulia Putra romia romia romia Roni Ameldi Sabilla Yeni Sabrina Aisyah Sakdiah, Gewik Siregar, Syafril Siti Monalisa Siti Monalisa Subakja, Triyawan Bagus Sulthan Habib Syaifullah Syaifullah Syaifullah SE., M.Sc Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Syaifullah Tio Doli Raharjo Trisya, Cintia Putri Ulfa Fadilla Umi Riyani Winanda, Salsa Wuri Ratu Amnan Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly Zarnelly