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All Journal Jurnal Ekonomi Syariah Teori dan Terapan JURNAL EKONOMI DAN BISNIS AIRLANGGA Journal of Information Systems Engineering and Business Intelligence Al-Ihkam: Jurnal Hukum dan Pranata Sosial Jurnal Ekonomi dan Bisnis Islam Falah : Jurnal Ekonomi Syariah al-Uqud : Journal of Islamic Economics Al-Muzara'ah Pendas : Jurnah Ilmiah Pendidikan Dasar AFEBI Islamic Finance and Economic Review Shirkah: Journal of Economics and Business Iqtishoduna: Jurnal Ekonomi Islam Jurisprudensi: Jurnal Ilmu Syariah, Perundang-undangan, Ekonomi Islam Indonesian Journal of Halal Research Journal of Economics, Business, and Government Challenges Indonesian Journal of Electrical Engineering and Computer Science Al-Awqaf: Jurnal Wakaf dan Ekonomi Islam Airlangga International Journal of Islamic Economics and Finance PROFICIO: Jurnal Pengabdian Masyarakat Al-Muamalat : Jurnal Ekonomi Syariah JRABA Indonesian Journal of Society Development (IJSD) Journal of Islamic Economics Lariba Science and Education Journal AMPLITUDO: Journal of Science & Technology Innovation IIJSE International Conference on Islamic Economic Santri : Jurnal Ekonomi dan Keuangan Islam Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah El-Mal: Jurnal Kajian Ekonomi & Bisnis Islam Kubis Jurnal Maps (Manajemen Perbankan Syariah) Indonesian Journal of Islamic Literature and Muslim Society As-Syirkah: Islamic Economic & Financial Journal Journal of Islamic Economic Laws
Yan Putra Timur
Universitas Negeri Surabaya
Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences Other

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Journal : jraba

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WHAT DO INDONESIAN NETIZENS THINK ABOUT THE EMONEY? : A SENTIMENT ANALYSIS WITH MACHINE LEARNING Timur, Yan Putra; Ratnasari, Ririn Tri; Hadi, T.Saipul; Sari, Dyah Permata
Jurnal Riset Akuntansi Dan Bisnis Airlangga Vol 8 No 1 (2023): Jurnal Riset Akuntansi dan Bisnis Airlangga
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jraba.v8i1.44940

Abstract

This study aims to identify the most popular topics and words in conversations in cyberspace with the issue of E-Money. In addition, the research aims to find out how netizens feel about E-Money with the help of Machine Learning. This study uses a quantitative method with a sentiment analysis approach using the Machine Learning program, namely Orange Data Mining. The data used are tweets originating from Twitter that were crawled from April 5, 2023, to April 12, 2023. Researchers used the keywords E-Money," "Electronic Money," and "Electronic Money" to get a total of 800 tweets. The results showed that the words "Money," "Deposit," and "Tools" are the three words that appear most frequently in discussions of E-Money on Twitter, which is a registration procedure for using E-Money for the first time. In addition, E-Money is widely discussed in tweets in the form of Quizzes or giveaways, so in these tweets, E-money is used as a medium for transferring funds. Overall, the sentiment shown by netizens on Twitter is positive, with emotions dominated by feelings of joy and surprise towards E-Money. On the other hand, a tiny number still shows negatively, especially when experiencing technical problems when using E-Money, so concerns arise about the security of their money and personal data. Then the results of this study can be used by E-Money issuers as evaluation material to continue improving the security system so that E-Money users feel safe and satisfied and will continue to use E-Money for an extended period.
Co-Authors A’rasy Fahrullah Abdul Aziz, Azreen Hamiza Abdul Basit Abiyyah Muhammad Ach. Yasin Achmad Yasin Ahmad Ajib Ridlwan Ahmad Ajib Ridlwan Ahmad Ajib Ridlwan Ahmad Ajib Ridlwan Ahmad Ajib Ridlwan AHMAD ARSYAD Ahsan Zanky Fikry Al Hamidy Aini, Zahriya Nurul Ali, Asiah Binti Anwar Adem Shikur Anwar Allah Pitchay Anwar Allah Pitchay Anwar Allah Pitchay Anwar Allah Pitchay, Anwar Allah Ari Prasetyo A’rasy Fahrullah Baba Musta Badrul Munir, Maryam Bte Battour , Mohamed Beebee Salma Sairally Binar Kurnia Prahani Cinantya Sriyono Putri Cinantya Sriyono Putri Cinantya Sriyono Putri Citra Dewi , Tazkiyah Nur Laili Clarashinta Canggih Della Rista Pratiwi Donna Vanny Araminta DYAH Permata PERMATA SARI Dyah Permata Sari Erika Takidah Eva Zunia Khoiriyah Fadlilah, Fajriyani Nur Fathoni, Mohamad Rifqi Fery Firdaus Fikriyah, Khusnul Firdan Thoriq Faza Fitriah Dwi Susilowati Habil Ridia Rabbani Hadi, T.Saipul Himmatul Kholidah Kholidah Ilmiawan Auwalin Imron Mawardi Jamilu, Usman Juliana Juliana Juliana Juliana Kafi, Reza Akmal Keisya Az Zahra Laetisya Virdian Khaista Rehman Khoirunnisa Sabila Khusnul Fikriyah Lu'liyatul Mutmainah Lutfi, Bintang Aulia Lu’liyatul Mutmainah M Jaenudin Madlazim Madlazim Marsya Marru Atus Md. Kausar Alam MOCH. KHOIRUL ANWAR Mohamed Battour Mohd Shahid Bin Mohd Noh Muhamad Nafik Hadi Ryandono Muhammad Hanif Ibrahim Muhammad Rifqi Muhammad Rifqi Muhammad Rifqi Muhammad Rifqi Rifqi Muhammad Widyarta Wijaya Mustaji Mustaji Nadya Putri Noor Ramdhanniar Nailul Author Nanda Lismatiara Zubaid Niken Sefyana Nur Arifah Nurafini, Fira Nurillah, Shinta Lintang Nurul Ilmi Nurul Izzaty Putri, Cinantya Sriyono Qudziyah Qudziyah Rachma Indrarini Ramadhanty, Rifka Putri Rifka Putri Ramadhanty Ririn Tri Ratnasari Ririt Iriani Sri Setiawati Rista Dwi Jayanti Rosa Prafitri Juniarti Shafa Regina Amelia Shafinar Ismail Shinta Lintang Nurillah Siti Zulaikha Siti Zulaikha Sri Abidah Suryaningsih Sri Herianingrum Sri Herianingrum Sulistya Sulistya Sulistya Rusgianto Syazwani Abd Rahim Tika Widiastuti Tsaqyfa, Mazaya Najmy Usman Jamilu Usman Jamilu Zaimy Johana Johan Zubaid, Nanda Lismatiara