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Kesiapan Mahasiswa Tingkat Akhir dalam Menghadapi Risiko dan Tantangan Dunia Kerja: Studi pada Mahasiswa Universitas Nahdlatul Ulama Kalimantan Barat Nahuri, Sasinta Bela; Mulyani, Kahar
AKSIOMA : Jurnal Sains Ekonomi dan Edukasi Vol. 2 No. 7 (2025): AKSIOMA : Jurnal Sains, Ekonomi dan Edukasi
Publisher : Lembaga Pendidikan dan Penelitian Manggala Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62335/aksioma.v2i7.1522

This study aims to analyze the level of readiness of final-year students in facing risks and challenges in the world of work at Nahdlatul Ulama University of West Kalimantan. Using a qualitative approach through case study methods, this research explores the experiences and strategies developed by students in preparing for the transition from academic to professional world. The research sample consisted of final-year students selected through purposive sampling with criteria of having completed at least 90% of total credits. Data collection was conducted through in-depth interviews, participant observation, and document analysis, then analyzed descriptively qualitatively with a thematic approach. The research results identified six main categories of risks faced by students: limited networks, work culture adaptation, financial dependence, lack of soft skills, academic-industry competency gap, and unclear career direction. Each risk category has specific mitigation strategies developed by students, such as networking, internships, taking additional courses, and self-development. Factors affecting readiness include internal factors (personal motivation, self-efficacy, adaptability) and external factors (family support, study program quality, access to industry information). This study recommends strengthening career development programs, improving industry collaboration, developing responsive curricula, strengthening alumni engagement, and implementing comprehensive monitoring and evaluation systems to optimize students' readiness to face the dynamic and competitive world of work.

Strategi Persiapan Akreditasi Lembaga Pelatihan Kesehatan: Analisis Mixed-Methods pada DCG Indonesia Birowo, Anandito; Hidayat, Dasrun; Mulyani, Kahar
Jurnal Pengabdian Nasional (JPN) Indonesia Vol. 6 No. 3 (2025): September
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat (LPPM) STMIK Indonesia Banda Aceh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63447/jpni.v6i3.1495

Health training institution accreditation in Indonesia by the Directorate of Health Worker Quality Improvement faces substantial challenges, with over 58% of training institutions lacking accredited status in 2024. DCG Indonesia exemplifies institutions experiencing participant decline due to non-accredited status. The study aims to describe the accreditation preparation process implemented by DCG Indonesia and evaluate the effectiveness of community service activities through accreditation preparation webinars. The research employs a sequential exploratory mixed-methods approach across two phases. The first phase collects qualitative data through in-depth interviews and observations involving five participants directly engaged in the accreditation process, while the second phase utilizes quantitative data from surveys administered to 30 respondents. Research findings demonstrate that DCG Indonesia executed accreditation preparation through document analysis, accreditation team formation, and digital technology implementation. The webinar conducted as post-accreditation community service activities successfully enhanced participant understanding by 75.59% with satisfaction levels reaching 92.7%. The study concludes that systematic accreditation preparation strategies and digital technology adoption can facilitate health training institution accreditation processes. Webinar activities proved effective in improving participant understanding and satisfaction while providing guidance for other non-accredited institutions in accreditation preparation.

PENGARUH FASILITAS, KOMUNIKASI TERAPEUTIK, DAN KOMUNIKASI PEMASARAN TERHADAP MINAT KUNJUNG ULANG PASIEN UMUM DI KLINIK MATA TRITYA SURABAYA Faizah, Wahyu Nur; Purwadhi, Purwadhi; Mulyani, Kahar
PREPOTIF : JURNAL KESEHATAN MASYARAKAT Vol. 9 No. 2 (2025): AGUSTUS 2025
Publisher : Universitas Pahlawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/prepotif.v9i2.46517

Terjadi penurunan jumlah kunjungan pasien umum di Klinik Mata Tritya Surabaya pada 2 tahun terakhir (2023 dan 2024), setelah sebelumnya naik secara signifikan pasca pandemi Covid-19 yakni hampir 50 %. Kondisi ini menunjukkan bahwa semakin lama semakin sedikit pasien umum yang berminat untuk kembali berobat di Klinik Mata Tritya Surabaya. Tujuan penelitian ini yakni untuk menganalisis adakah pengaruh fasilitas, komunikasi terapeutik, dan komunikasi pemasaran terhadap minat kunjung ulang pasien umum di Klinik Mata Tritya Surabaya. Desain penelitian yakni penelitian kuantitatif, dengan metode survei cross-sectional terhadap 84 responden yang dipilih menggunakan teknik insidental sampling. Hasil penelitian menunjukkan bahwa fasilitas, komunikasi terapeutik, dan komunikasi pemasaran memiliki pengaruh positif dan signifikan terhadap minat kunjung ulang pasien, baik secara individual (thitung > ttable; sig <0,05) maupun secara simultan (fhitung > ftabel; sig <0,05). Ketiga variabel bebas mempunyai pengaruh yang sama terhadap minat kunjung ulang pasien sebesar 48,7 %, dan sisanya 51,3 % kemungkinan dijelaskan faktor lain yang tidak ada dalam analisis penelitian. Implikasi dari penelitian ini yakni dalam upaya meningkatkan minat kunjung ulang pasien umum, diperlukan perencanaan antara lain peningkatan fasilitas klinik, penerapan komunikasi terapeutik oleh tenaga medis dan paramedis yang efisien untuk meningkatkan kepercayaan pasien, serta optimalisasi strategi pemasaran. Temuan ini memberikan kontribusi bagi pengelola fasilitas kesehatan dalam merumuskan strategi peningkatan kualitas layanan berbasis kebutuhan pasien.

PENGARUH ORGANIZATIONAL CULTURE DAN PERCEIVED ORGANIZATIONAL SUPPORT TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR PADA INSTALASI RAWAT INAP RS. PERMATA DALIMA SERPONG Susanti, Noviane Indah; Rosidawati, Imas; Mulyani, Kahar
KNOWLEDGE: Jurnal Inovasi Hasil Penelitian dan Pengembangan Vol. 5 No. 3 (2025)
Publisher : Pusat Pengembangan Pendidikan dan Penelitian Indonesia (P4I)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51878/knowledge.v5i3.6957

The role of Organizational Citizenship Behavior is highly critical in the inpatient department of RS Permata Dalima Serpong, given the high work intensity and the demand for fast and responsive healthcare services. Indications of declining in Organizational Culture Behaviour (OCB) such as low initiative to help colleagues and inadequate extra services to patients have contributed to reduced service quality and decrease in Bed Occupancy Rate (BOR). This study aims to analyze the influence of Organizational Culture and Perceived Organizational Support on the Organizational Culture Behaviour in the inpatient installation at the Permata Dalima Serpong. This research adopts a quantitative approach using descriptive verificative method. The study involved a total population of 70 nurses selected through total sampling. Data collection was conducted using a structured questionnaire and the result were analyzed using multiple linear regression analysis. The finding show that Organizational Culture and Perceive Collectively, both variables have simultaneous influence on OCB for 63,8% of the variance with the remaining 63,2% influenced by other variable not examined in this study. These findings highlight the importance of fostering a strong Organiztional Culture and Perceived Organizational Support to enhance OCB among inpatien installation at RS Permata Dalima Serpong. ABSTRAKPada instalasi rawat inap RS. Permata Dalima Serpong, peran Organizational Citizenship Behavior sangat krusial mengingat intensitas kerja yang tinggi dan tuntutan pelayanan yang cepat serta responsif. Indikasi penurunan Organizational Culture Behaviour (OCB) seperti rendahnya inisiatif membantu rekan kerja dan kurangnya pelayanan ekstra kepada pasien berdampak pada turunnya kualitas pelayanan serta pemakaian tempat tidur di rawat inap (BOR). Penelitian ini memiliki tujuan untuk menelaah atau menjabarkan pengaruh Organizational Culture dan Perceived Organizational Support terhadap Organizational Citizenship Behaviour pada instalasi rawat inap di RS. Permata Dalima Serpong. Penelitian ini menggunakan pendekatan pada kuantitatif dengan jenis penelitian metode deskriptif verifikatif. Populasi penelitian sebanyak 70 orang perawat. Teknik pengambilan sampel menggunakan total sampling. Pengumpulan data dilakukan melalui kuesioner serta data dianalisis dengan regresi linier berganda. Hasil penelitian menjelaskan bahwa Organizational Culture serta Perceived Organizational Support berpengaruh positif signifikan terhadap OCB sebesar dan simultan sebesar 63,8% sedangkan 36,2% dipengaruhi variabel lain yang tidak diteliti. Dengan demikian penguatan budaya organisasi atau Organizational Culture dan Perceived Organizational Support atau dukungan organisasi yang dirasakan sangat penting untuk meningkatkan prilaku kewargaan organisasi atau Organizational Citizenship Behaviour pada perawat Instalasi Rawat Inap RS. Permata Dalima Serpong.

The Efficiency-Based Drug Supply Strategy at Mardi Waluyo Hospital, Metro Lampung Sekarjati, Irene; Purwadhi, Purwadhi; Mulyani, Kahar
International Journal on Advanced Science, Education, and Religion Vol 8 No 1 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i1.1028

The Drug inventory management in hospitals is a crucial aspect of operational efficiency and healthcare service delivery. Ineffective inventory management can lead to waste, stock shortages, and financial losses for hospitals. This study aims to analyze managerial strategies in drug inventory management at Mardi Waluyo Metro Lampung Hospital to enhance the efficiency and effectiveness of drug distribution and utilization. The research employs a qualitative approach with in-depth interview techniques involving the head of the pharmacy installation and pharmaceutical logistics procurement staff. The analysis covers the processes of drug selection, demand planning, procurement, receipt, storage, distribution, disposal, and adjustment. The findings indicate several challenges in drug inventory management, including discrepancies between stock data and physical stock, a high number of expired drugs, and a lack of control systems for drug usage across hospital service units. To address these issues, this study recommends implementing a technology-based management system to improve stock recording accuracy, enforcing strict First In First Out (FIFO) and First Expired First Out (FEFO) methods, and optimizing policies for the disposal of unused drugs. The implementation of these strategies is expected to enhance hospital operational efficiency and reduce potential waste in drug inventory management

The Efficiency-Based Drug Supply Strategy at Mardi Waluyo Hospital, Metro Lampung Sekarjati, Irene; Purwadhi, Purwadhi; Mulyani, Kahar
International Journal on Advanced Science, Education, and Religion Vol 8 No 1 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i1.1028

The Drug inventory management in hospitals is a crucial aspect of operational efficiency and healthcare service delivery. Ineffective inventory management can lead to waste, stock shortages, and financial losses for hospitals. This study aims to analyze managerial strategies in drug inventory management at Mardi Waluyo Metro Lampung Hospital to enhance the efficiency and effectiveness of drug distribution and utilization. The research employs a qualitative approach with in-depth interview techniques involving the head of the pharmacy installation and pharmaceutical logistics procurement staff. The analysis covers the processes of drug selection, demand planning, procurement, receipt, storage, distribution, disposal, and adjustment. The findings indicate several challenges in drug inventory management, including discrepancies between stock data and physical stock, a high number of expired drugs, and a lack of control systems for drug usage across hospital service units. To address these issues, this study recommends implementing a technology-based management system to improve stock recording accuracy, enforcing strict First In First Out (FIFO) and First Expired First Out (FEFO) methods, and optimizing policies for the disposal of unused drugs. The implementation of these strategies is expected to enhance hospital operational efficiency and reduce potential waste in drug inventory management

Analisis Penyebab Pending Klaim Pasien BPJS Rawat Inap dalam Rangka Mengoptimalkan Pendapatan di RSUD Banten Handayani, Handayani; Wahyudi, Bayu; Mulyani, Kahar
Action Research Literate Vol. 8 No. 12 (2024): Action Research Literate
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/arl.v8i12.2532

Cara penagihan piutang terhadap biaya pelayanan yaitu dengan menggunakan sistem klaim. Berkas persyaratan klaim dikirim ke verifikator BPJS Kesehatan. Berdasarkan pengamatan yang mendalam terdapat permasalahan yaitu pengembalian berkas klaim oleh pihak verifikator BPJS. Penelitian ini adalah penelitian kualitatif dengan menggunakan analisis 5M (men, money, materials, methods and machines), untuk mengetahui penyebab klaim pending. Pengumpulan data diperoleh dari wawancara yang mendalam, pengamatan dan penelusuran dokumen. Hasil penelitian menyatakan bahwa penyebab berkas klaim mengalami pending dan tidak bisa diajukan klaimnya adalah kurangnya SDM, kurangnya pelatihan, berkas tidak lengkap, salah coding, salah input, hasil pemeriksaan penunjang tidak dilampirkan, tidak ada back up jaringan internet serta pelaksanaan manajemen operasi di RSUD Banten belum optimal.

The Efficiency-Based Drug Supply Strategy at Mardi Waluyo Hospital, Metro Lampung Sekarjati, Irene; Purwadhi, Purwadhi; Mulyani, Kahar
International Journal on Advanced Science, Education, and Religion Vol 8 No 1 (2025): IJoASER (International Journal on Advanced Science, Education)
Publisher : Sekolah Tinggi Agama Islam Al-Furqan, Makassar - Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33648/ijoaser.v8i1.1028

The Drug inventory management in hospitals is a crucial aspect of operational efficiency and healthcare service delivery. Ineffective inventory management can lead to waste, stock shortages, and financial losses for hospitals. This study aims to analyze managerial strategies in drug inventory management at Mardi Waluyo Metro Lampung Hospital to enhance the efficiency and effectiveness of drug distribution and utilization. The research employs a qualitative approach with in-depth interview techniques involving the head of the pharmacy installation and pharmaceutical logistics procurement staff. The analysis covers the processes of drug selection, demand planning, procurement, receipt, storage, distribution, disposal, and adjustment. The findings indicate several challenges in drug inventory management, including discrepancies between stock data and physical stock, a high number of expired drugs, and a lack of control systems for drug usage across hospital service units. To address these issues, this study recommends implementing a technology-based management system to improve stock recording accuracy, enforcing strict First In First Out (FIFO) and First Expired First Out (FEFO) methods, and optimizing policies for the disposal of unused drugs. The implementation of these strategies is expected to enhance hospital operational efficiency and reduce potential waste in drug inventory management

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