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All Journal Sosiohumaniora Binus Business Review Jurnal Manajemen Pelayanan Publik International Journal of Supply Chain Management JSHP (Jurnal Sosial Humaniora dan Pendidikan) The International Journal of Business Review (The Jobs Review) Kumawula: Jurnal Pengabdian Kepada Masyarakat Indonesian Journal of Halal Research Ideas: Jurnal Pendidikan, Sosial dan Budaya Responsive: Jurnal Pemikiran dan Penelitian Administrasi, Sosial, Humaniora dan Kebijakan Publik Coopetition : Jurnal Ilmiah Manajemen JURNAL APARATUR Daengku: Journal of Humanities and Social Sciences Innovation Atestasi : Jurnal Ilmiah Akuntansi Sawerigading
Miftahuddin, S.Si.,MAB., asep
Universitas Pendidikan Indonesia
Religion Arts Humanities Biochemistry, Genetics & Molecular Biology Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Social Sciences Transportation Other

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Mengukur Respons Pengguna Bus Trans Metro Pasundan terhadap Program 'Buy the Service' menggunakan Rasch Model: Sebuah Studi Analitis Maman Fathurohman, Cecep; Alia Randhiny, Zahra; Miftahuddin, Asep; Dijah Retno Pratiwi, Arundina; Rahmawati, Ati; Nurliawati, Nita
JURNAL APARATUR Vol 7, No 1 (2023): Jurnal Aparatur
Publisher : Pusat Pengembangan Sumber Daya Manusia Aparatur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52596/ja.v7i1.196

Abstract

ABSTRACT This study aims to analyze the perspectives of users of Bus Trans Metro Pasundan regarding the government program "Buy the Service," which aims to provide reliable, safe, comfortable, and affordable public transportation. Employing the Rasch model approach, the research involved 30 respondents who utilize the bus service to identify the factors influencing the success of the "Buy the Service" program from the users' standpoint. The collected data provided profound insights into the users' perspectives on the Bus Trans Metro Pasundan service, indicating that the public is not accustomed to the concept of dependency on public transportation and feels that their expectations regarding the facilities have not been fully met. Overall, the findings of this study offer a credible and accurate basis for expanding perspectives and enhancing the success of the "Buy the Service" program in sustainable management. ABSTRAK Penelitian ini bertujuan untuk menganalisis perspektif pengguna Bus Trans Metro Pasundan terhadap program pemerintah "Buy the Service" yang bertujuan untuk menyediakan angkutan umum yang andal, aman, nyaman, dan terjangkau. Dengan menggunakan pendekatan model Rasch, penelitian ini melibatkan 30 responden yang menggunakan layanan bus tersebut untuk mengidentifikasi faktor-faktor yang mempengaruhi keberhasilan program, termasuk ketergantungan masyarakat, kebijakan pemerintah, dan efektivitas program. Data yang dikumpulkan memberikan wawasan mendalam mengenai perspektif pengguna terhadap layanan Bus Trans Metro Pasundan, dan menunjukkan bahwa masyarakat belum terbiasa dengan konsep ketergantungan pada moda transportasi umum dan merasa belum terpenuhi harapannya terhadap fasilitas yang ada. Hasil penelitian ini memberikan dasar yang kredibel dan akurat untuk memperluas perspektif dan meningkatkan keberhasilan program "Buy the Service" dalam pengelolaan yang berkelanjutan. 
Examining the Influence of E-Service Quality in E-commerce on Customers' Repurchase Intentions in Mekarwangi Village, West Java: A Rasch Model Perspective Perdana, Yoga; Pamungkas Gautama, Budhi; Miftahuddin, Asep; Salsabila Sidiq, Aina; Maulid, Dibias Lazuardi
The International Journal of Business Review (The Jobs Review) Vol 6, No 1 (2023): The International Journal of Business Review. June 2023
Publisher : Fakultas Pendidikan Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/tjr.v6i1.63250

Abstract

The research presented in this article investigates the impact of E-commerce E-Service Quality on Product Repurchase Intentions in Mekarwangi Village, West Bandung Regency. The study was conducted with a sample of 20 frequent users of the E-Commerce application in Mekarwangi Village, analyzed using the Rasch Model. The results indicate that E-service quality does not have a significant influence on customers' intentions to repurchase products through their chosen E-commerce platform. Despite the presence of certain subpar E-Services, customers continue to utilize the E-Commerce platform.
Peran Mediasi Employee Engagement dalam Hubungan antara Kepemimpinan Transformasional dan Kinerja Karyawan Perdana, Yoga; Suryana, Suryana; Miftahuddin, Asep
JURNAL APARATUR Vol 9, No 1 (2025): Jurnal Aparatur
Publisher : Pusat Pengembangan Sumber Daya Manusia Aparatur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52596/ja.v9i1.268

Abstract

ABSTRAK Tujuan–Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan transformasional terhadap kinerja karyawan dengan employee engagement sebagai variabel mediasi. Fokus utama penelitian ini adalah memahami bagaimana praktik kepemimpinan yang bersifat inspiratif, stimulatif, dan memperhatikan individu dapat membentuk keterikatan karyawan dan berdampak pada peningkatan kinerja dalam organisasi yang kompetitif.Desain/metode/pendekatan–Penelitian ini menggunakan pendekatan kuantitatif eksplanatori dengan pengumpulan data melalui kuesioner kepada 185 karyawan di Perusahaan X. Teknik analisis data menggunakan Structural Equation Modeling (SEM) dengan bantuan perangkat lunak SmartPLS untuk menguji hubungan langsung dan tidak langsung antar variabel.Temuan–Hasil penelitian menunjukkan bahwa kepemimpinan transformasional berpengaruh positif dan signifikan terhadap employee engagement (β = 0,55; p < 0,001) dan kinerja karyawan (β = 0,32; p < 0,01). Selain itu, employee engagement terbukti memediasi hubungan antara kepemimpinan transformasional dan kinerja karyawan (β = 0,19; p < 0,05). Temuan ini memperkuat peran keterlibatan emosional karyawan sebagai mekanisme psikologis yang menjembatani pengaruh kepemimpinan terhadap hasil kerja.Implikasi/Limitasi Penelitian–Penelitian ini terbatas pada satu perusahaan dan menggunakan data potong lintang, sehingga generalisasi hasil bersifat terbatas dan tidak merepresentasikan hubungan kausal jangka panjang. Penelitian lanjutan disarankan untuk menggunakan desain longitudinal atau melibatkan sampel lintas sektor. Kebaruan/Nilai Tambah–Kebaruan penelitian ini terletak pada pembuktian empiris peran mediasi employee engagement dalam hubungan kepemimpinan transformasional dan kinerja di konteks organisasi Indonesia. Studi ini memberikan kontribusi teoretis pada pengembangan model kepemimpinan dan menawarkan implikasi praktis dalam penguatan strategi engagement dan pelatihan kepemimpinan.
Green Product Dan Environment Knowledge Sebagai Faktor Purchase Intention The Body Shop Kota Bandung Vida Oriana, Aurel; Gaffar, Vanessa; Miftahuddin, Asep
Coopetition : Jurnal Ilmiah Manajemen Vol. 16 No. 2 (2025): Coopetition : Jurnal Ilmiah Manajemen
Publisher : Program Studi Magister Manajemen, Institut Manajemen Koperasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32670/8r5gs424

Abstract

This study aims to examine the influence of green products and environmental knowledge on consumer purchase intention toward The Body Shop products in Bandung, particularly to address the issue of the gap between positive perceptions of the brand’s sustainability commitment and actual consumer purchasing decisions of green products. The research method used a quantitative approach through surveys as the data collection instrument. A sample of 400 respondents was selected randomly from followers of the Instagram account @thebodyshopindo using Slovin's formula. The validity and reliability of the instruments were tested using the Rasch Model, while data analysis was conducted using Structural Equation Modeling (SEM). The results show that green products have a positive effect on consumer purchase intention. In addition, environmental knowledge also has a positive influence, both directly on purchase intention and as a mediating variable. The implication of this study is that companies need to intensify educational efforts aimed at consumers regarding sustainability issues and the benefits of using environmentally friendly products. Theoretically, this research contributes to the literature on consumer behavior, especially in the field of green marketing, and provides practical recommendations for companies in designing more effective and sustainable marketing strategies.  
The Effect of Profitability and Liquidity on Firm Value with Capital Structure as a Moderating Variable Gautama, Budhi Pamungkas; Asrifah, Cici; Nurhayati, Netti Siska; Miftahuddin, Asep; Perdana, Yoga
Atestasi : Jurnal Ilmiah Akuntansi Vol. 7 No. 1 (2024): March
Publisher : Pusat Penerbitan dan Publikasi Ilmiah, FEB, Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/atestasi.v7i1.940

Abstract

This study aims to analyze the effect of profitability and liquidity on firm value with capital structure as a moderating variable in companies in the apparel and luxury goods subsector listed on the Indonesia Stock Exchange during the 2018–2022 period. The research methods used are descriptive and verification quantitative methods. Descriptive methods are used to describe firm value, profitability, liquidity, and capital structure. In contrast, verification methods are used to test the effect of independent variables on the dependent variable and the moderating role of capital structure. Data collection is done using secondary data from the company's published financial statements. The results showed that profitability and liquidity positively and significantly influence firm value. High profitability indicates good economic performance and provides a positive signal to investors. In contrast, high liquidity suggests the company's ability to meet short-term obligations and reduce the risk of bankruptcy. In addition, capital structure is found to function as a moderating variable that can strengthen or weaken the effect of profitability and liquidity on firm value. A balanced capital structure between debt and equity can maximize the benefits of profitability and liquidity, while an unbalanced capital structure can reduce these positive effects. This study implies that company management in the apparel and luxury goods subsector needs to optimize profitability and liquidity and manage the capital structure wisely to increase firm value. The findings also support signal, pecking order, and trade-off theories, which emphasize the importance of effective financial management and optimal capital structure. This study contributes to the financial management and corporate strategy literature and offers practical insights for corporate managers and investors in economic decision-making.
ABSTRACT Asep Miftahuddin
SAWERIGADING Vol 26, No 1 (2020): Sawerigading, Edisi Juni 2020
Publisher : Balai Bahasa Sulawesi Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26499/sawer.v26i1.777

Abstract

Chatbot Adoption in Indonesian Banking: Exploring the Roles of Trust and Corporate Reputation Kumalasari, R. Amalina Dewi; Rubiyanti, R. Nurafni; Akbar, Aldi; Miftahuddin, Asep
JSHP : Jurnal Sosial Humaniora dan Pendidikan Vol 10, No 1 (2026)
Publisher : Pusat Penelitian dan Pengabdian kepada Masyarakat Politeknik Negeri Balikpapan.

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32487/jshp.v10i1.2800

Abstract

The advancement of artificial intelligence (AI) has significantly transformed the financial services sector, particularly in banking. One of the most widely adopted applications is the chatbot, which enables banks to deliver faster, more efficient, and responsive customer service through automated interactions. Despite its growing implementation, public acceptance of chatbot technology remains varied. Users tend to evaluate these systems not only based on how useful or easy they are to use, but also on how much they trust the system and the organization behind it. This study explores the factors that drive users’ behavioral intention to use banking chatbots by modifying the Technology Acceptance Model (TAM) to incorporate trust in the chatbot system and corporate reputation. The model incorporates perceived ease of use, perceived usefulness, trust in chatbot, and corporate reputation. Data were gathered through an online survey involving 111 respondents who had prior experience using banking chatbot services. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), reveal that perceived ease of use significantly predicts perceived usefulness, while corporate reputation strongly influences trust. Furthermore, both perceived usefulness and trust are found to be significant predictors of behavioral intention to use banking chatbots. Trust also exerts a notable effect on perceived usefulness. These findings suggest that fostering user trust and managing institutional reputation are critical in promoting the sustainable adoption of AI-driven financial technologies. Banks are encouraged to focus not only on improving the technical features of chatbot systems but also on strengthening their credibility and transparency to enhance user confidence and perceived utility
Halal Entrepreneurship Intention among Muslim Students: The Mediating Role of Attitude, Risk-Taking Propensity, and Self-Efficacy Iskandar, Iskandar; Rahmat, Pupu Saeful; Mulyati, Sri; Juliana, Juliana; Miftahuddin, Asep; Sojanah, Janah; Ismail, Shafinar; Qudratov, Inomjon
Indonesian Journal of Halal Research Vol. 8 No. 1 (2026): February
Publisher : UIN Sunan Gunung Djati Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15575/ijhar.v8i1.51983

Abstract

Promoting halal businesses become urgent, as the global halal economy is projected to exceed USD 5 trillion by 2030, and Indonesia is of key contributor. However, despite the high entrepreneurial intention among university students, their participation in halal business activities is comparatively low. This study aims to examine the influence of religiosity on halal entrepreneurial intention in Indonesian Muslim students. Entrepreneurial attitudes, risk-taking propensity, and self-efficacy are considered as mediating variables between religiosity and halal entrepreneurial intention. Data were collected from 378 Muslim students at 47 private universities in West Java and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The structural model explained the variance in halal-based entrepreneurial intentions, with an R-squared of 0.654, indicating that religiosity and the mediator variables together explain approximately 65.4% of the variance in entrepreneurial intentions. The direct path coefficient demonstrates that religiosity significantly affects entrepreneurial attitudes (β = 0.606, p = 0.000), risk-taking propensity (β = 0.591, p = 0.000), self-efficacy (β = 0.653, p = 0.000), and intention to engage in halal entrepreneurship (β = 0.293, p = 0.000). All three mediating paths are statistically significant, with self-efficacy and entrepreneurial attitudes showing the strongest indirect effects (β = 0.156 each), followed by risk-taking propensity (β = 0.091). These results show that self-efficacy is the most influential factor, suggesting that higher religiosity is associated with greater self-confidence, moral resilience, and motivation for running a business in accordance with sharia principles. These findings extend the Theory of Planned Behavior (TPB) into an Islamic context and have implications for universities and policymakers in designing halal entrepreneurship education.
Two Decades in Five Years: Mapping Digital HR, Workflow Automation, and Innovation Ecosystem Research (2020–2025) Arciana Damayanti; Asep Miftahuddin; Rofi Rofaida; Yoga Perdana; Rizqiana Arifatul Husna; Juliana Juliana
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 6 No. 2 (2026)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku4894

Abstract

Digital transformation has reshaped human resource management (HRM), giving rise to digital HR practices, workflow automation and innovation-ecosystem approaches. However, the literature on Digital HRM, electronic HRM (e-HRM), and innovation ecosystems remains scattered across disciplines and themes, leaving the field's intellectual structure, thematic evolution, and future directions only partially understood. This study reviews and maps research on digital human resource management, workflow automation, and innovation ecosystems published between 2020 and 2025 using a systematic literature review (SLR) combined with bibliometric analysis and following the PRISMA 2020 framework for a transparent and reproducible selection process. An initial search of the Scopus database returned 2,163 documents for review. After applying predefined inclusion and exclusion criteria, 244 journal articles were retained and analysed in Bibliometrix and Biblioshiny to examine publication trends, influential authors, journals, countries, and institutions, along with keyword co-occurrence and thematic structures. Research activity rose sharply over the period, at an annual growth rate of 23.84%, with the conceptual core of the field centring on e-HRM, digital HRM, digital transformation, workflow automation and innovation ecosystems. The thematic map identified technology, Industry 4.0, Society 5.0, and helix-based innovation models as the dominant driving themes. The Triple Helix and Quintuple Helix frameworks are well established, whereas Pentahelix-related work remains underexplored and is still emerging. This study offers a comprehensive picture of the intellectual landscape of digital HR transformation and innovation-ecosystem research and points to a clear opportunity for future work: bringing together workflow automation, digital HR practices, and Pentahelix-based collaboration to support sustainable workforce transformation and organizational innovation.
Mapping the Digital Ecosystem of Muslim-Friendly Tourism: Stakeholder Networks, Sentiment, and Themes on X Asep Miftahuddin; Juliana Juliana; Lazuardi Imani Hakam; Rizqiana Arifatul Husna; Muhammad Apriandito Arya Saputra; Budhi Pamungkas Gautama
Daengku: Journal of Humanities and Social Sciences Innovation Vol. 6 No. 2 (2026)
Publisher : PT Mattawang Mediatama Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35877/454RI.daengku4895

Abstract

The rise of digital communication has reshaped the way tourism stakeholders interact, share information, and influence destination development. Muslim-Friendly Tourism has become one of the fastest-growing segments of the global industry; however, it has rarely been studied through a digital ecosystem lens. This study examines the halal tourism ecosystem by analyzing halal tourism conversations on X (formerly Twitter), mapping stakeholder interaction patterns, public sentiment, emotional responses, and dominant discussion themes. A dataset of 2,000 posts was collected via the SocialX platform between January 30, 2025, and March 30, 2026, and analyzed through an integrated framework combining Social Network Analysis, trend analysis, sentiment and emotion analysis, text clustering, topic modeling, and text network analysis. The network proved highly fragmented with 1,725 nodes, 1,417 directed edges, and 725 communities, reflecting the wide range of stakeholders involved; however, a few influential actors emerged as information brokers linking otherwise separate communities. Sentiment was predominantly neutral (46.75%), with positive sentiment (35.70%) clearly outweighing negative sentiment (17.55%), while happiness dominated the emotional landscape at 88.45%. The thematic analyses returned 14 discussion clusters and 117 topics, and the semantic network revealed three interconnected domains underpinning the ecosystem: the Destination and Policy Ecosystem, the Muslim Traveler Experience Ecosystem, and the Global Halal Travel Ecosystem. These findings extend Digital Ecosystem Theory to Muslim-Friendly Tourism and underscore the role of digital platforms in enabling stakeholder interaction, knowledge exchange, and value co-creation, offering practical guidance for policymakers, destination management organizations, and tourism businesses seeking to strengthen digital engagement and competitiveness
Co-Authors Achsanul Qosasi Addinna, Dian Aep Saepudin Agus Aribowo Ahmad Fajri Febrian Aldi Akbar Alia Randhiny, Zahra Amir Machmud Anny Nurbasari Arciana Damayanti Arianis Chan Asrifah, Cici Bambang Hermanto Budhi Pamungkas Gautama, Budhi Cici Asrifah Ciptagustia, Annisa Dadang Jam’an Soleh Deni Mulyana Dibias Lazuardi Maulid Dijah Retno Pratiwi, Arundina Edi Suryadi Erwin Permana Gilang Garnadi Suryadi Hari Mulyadi Hari Suharsa Heny Hendrayati Isbandi Isbandi Iskandar Iskandar Ismail, Shafinar Istikomah Istikomah Janah Sojanah, Janah Juliana Juliana Juliana Juliana Kushendar, Deden Hadi Lazuardi Imani Hakam Lubis, Asep Ridwan Maman Fathurohman, Cecep Margo Purnomo Muhammad Apriandito Arya Saputra Netti Siska Nurhayati Nurliawati, Nita Perdana, Yoga Pupu Saeful Rahmat, Pupu Saeful Qudratov, Inomjon R. Amalina Dewi Kumalasari R. Nurafni Rubiyanti Rahmawati, Ati Rispiaga Rispiaga Rizqiana Arifatul Husna Rofi Rofaida Salsabila Sidiq, Aina Sam'un Jaja Raharja Sri Mulyati Suryana Suryana Suryana Suryana Teguh Sandjaya Teguh Sandjaya Tia Yuliawati Vanessa Gaffar Vida Oriana, Aurel Yosep Hernawan Yusuf Abdullah Zulkefly Abdul Karim