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Journal : Public Policy Journal

Effectiveness of The Digital Government System in Correspondence Process Fitriyana, Desi; Purnamasari, Irma; Ramdani, Faisal Tri
Public Policy Journal Vol 6, No 2 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i2.2986

Abstract

Digital government is a form of digital technology transformation in the public sector, implemented by the National and Political Unity Agency of Bogor Regency through a digital correspondence system. This system is designed to efficiently manage the inflow and outflow of information. The innovation was initiated in response to issues such as slow correspondence processes, excessive paper usage, time inefficiency, and high costs. This study aims to examine the effectiveness of the digital government system in the correspondence process at Bakesbangpol Bogor Regency. The research method used is descriptive quantitative, with data collected through questionnaires and interviews. The sample consisted of 73 members of the public and 27 civil servants (ASN). Data analysis was conducted descriptively using effectiveness indicators based on the dimensions of bureaucracy, neoinstitutionalism, networks, and governance. The results show that the implementation of the digital government system is generally considered good. From the perspective of civil servants, effectiveness is rated very good with an average score of 4.71, while from the public, it is rated good with an average score of 3.91. However, the overall effectiveness score is still considered moderate, at 2.95. The bureaucracy dimension received the highest score from ASN, while the public rated the neoinstitutionalism dimension as the best. Conversely, the network dimension received the lowest rating from the public. This study concludes that although the digital government system has been implemented well, improvements are still needed in terms of bureaucracy and network aspects, enhancement of infrastructure, and inter-agency coordination to increase theeffectiveness of the digital correspondence system at Bakesbangpol Bogor Regency.
Implementation of Good Governance at The Secretariat of The Regional House of Representatives (DPRD) of Bogor City Sultoni, Muhammad Rafli; Seran, Gotfridus Goris; Ramdani, Faisal Tri
Public Policy Journal Vol 6, No 2 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i2.2971

Abstract

This study aims to examine the implementation of good governance in the Secretariat of the Bogor City Regional House of Representatives (DPRD). It employs a descriptive quantitative research method, with data collected through questionnaires, observations, and interviews. The number of respondents in this study is 56. The analytical technique used is the Weighted Mean Score (WMS). The results of this study indicate that the implementation of good governance in the Secretariat of the Bogor City DPRD has generally been well-executed. This is evidenced by the high average scores across the three dimensions used in the study—transparency, accountability, and responsiveness—which obtained an overall average score of 4.20, falling under the "Good" category.
Co-Authors Abdurohman, Saepul Abraham Yazdi Martin Afriyandi, Reihan Agustina Multi Purnomo Alfrianni, Venni Andani, Herli Andriansyah , Andriansyah Anggraeni, Intan Anggraeni, Mega Rizky Anisa, Bella Nur Apriliani, Afmi Apriliani, Neng Virly Apriliyani , Neng Virly Apriliyani, Afmi Apriliyani, Neng Virly Arifin, Abin Riyan Azmi, Mohamad Zaki Maharga Chatarina Umbul Wahyuni Dede Syahrudin Denny Hernawan, Denny Desi Fitriyana, Desi Dewi, Siti Murti Didik Kristyanto Djoko Tjahyono Elfito, Fidya Arzita Euis Salbiah Fadhillah, Dewi Nur Farhati, Muthia Zahra Feriandy Firli, Muhamad Firstanto, Ivan Ginung Pratidina Gotfridus Goris Seran Gustina, Reza Habibie, Zulkifli Halimah, Raden Siti Hatriadi, Muhaemin Hernawan, Deny Illahi, Muhammad Jaya Irma Purnama Sari Iwan Setiawan Izzatusholekha Jaya, Dineu Cahyani Lestari, Bening Intan Lestari, Nurul Dwi Lestari, Wini Widia M. Renaldi Magfiroh, Ira Marsha brata, Gladys Murni, Endang Sri Nabilah, Siti Novando Nursyahrani, Annisa Nusantara, Aqsho Bintang Pangestu, Bayu Sang Aji Permana, Rifal Prasetya, Panji Anggara Purnamasari, Irma Qurani, Rumaisha Kultsum R. Akhmad Munjin R. Oetje Subagdja R. Siti Pupu Fauziah Ramziansyah, Rahsya Sameer Ratnasari, Tri Rita Rahmawati Rita Rahmawati Rusliandy, Rusliandy Saepudin Sahila, Alifa Nasywa Salopah Saragih, Melly Revani Satrio, Muhammad Firas Satwika, Cisya Eka Seran, M. Yusuf GG Setiyani, Melia Dewi Nur Shafira, Kusumawardhani Sinaga, Jultri Hotmando Solly Aryza Sultoni, Muhammad Rafli suryaningsih Syafitri, Riska Adita Syahputra, Muhamad Abduloh Fikri Kamarujaman Dwi Syahrin, Fadlam Alfi Tabuni, Dekison Therasari, Anita Utami Tuarita, Tridita Yuniar Waahyudin, Cecep Wahyudin, Cecep Wahyudin, Muhammad Yusuf Warasi, Juliaman Yogi, Elimelek Yudi Wahyudin Zakiah, Ratu Ulfah Zulfa, Agra Alfin