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All Journal JNKI (Jurnal Ners dan Kebidanan Indonesia) (Indonesian Journal of Nursing and Midwifery) Jurnal Ilmiah Inovasi J-Dinamika: Jurnal Pengabdian Kepada Masyarakat Aksiologi : Jurnal Pendidikan dan Ilmu Sosial Jurnal Manajemen Agribisnis dan Agroindustri Smart Society: Community Service and Empowerment Journal ASERSI : Jurnal Akuntansi Terapan dan Bisnis Journal of Business Management International Journal of Technology, Food and Agriculture Agrimas : Jurnal Pengabdian Masyarakat Bidang Pertanian Journal of Supply Chain and Entrepreneurship
Lia Chairina, Raden Roro
Politeknik Negeri Jember
Agriculture, Biological Sciences & Forestry Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Analisis Survei Kepuasan Masyarakat terhadap Pelayanan Publik Bidang Sosial di Kabupaten Jember Setyohadi, Dwi Putro Sarwo; Chairina, Raden Roro Lia; Rachmanita, Risse Entikaria; Riskiawan, Hendra Yufit; Putra, Danag Eka; Firgianto, Refa
Aksiologi : Jurnal Pendidikan dan Ilmu Sosial Vol 3, No.2 (2023) : April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/aksiologi.v4i1.139

Abstract

 Public service is the right of every citizen that must be fulfilled because the state is obliged to provide a number of services to fulfill the basic rights of its citizens. One of the efforts to improve the quality of public services as contained in the Law of the Republic of Indonesia Number 25 of 2000 concerning the National Development Program, all government agencies to conduct a survey on the community satisfaction index as a benchmark for assessing the level of service quality and the success of service delivery that has been implemented. done. This study aims to determine the level of satisfaction and performance of the Social Service for various types of services in the social sector based on the satisfaction index with the application of appropriate survey methods. In addition, this activity is also a way to take an inventory of various complaints and suggestions from the community. The survey results can be used as the basis for improving and improving the quality of services formulated in the follow-up plan or framework and policies by the Social Service. The study uses a quantitative approach and a qualitative approach. The quantitative approach uses the census method, while the qualitative approach uses in-depth interviews and observation methods. Respondents are people who receive public services in the social sector at the Social Service of Jember Regency. The variables used in the work of Compiling the Community Satisfaction Index (IKM) are the community's Perception and Expectation of the 9 elements of the community satisfaction index as stipulated in the PAN RB Ministerial Regulation Number 14 of 2017. The Community Satisfaction Index (IKM) value of total services the social sector in Jember Regency is 85.6 which is in category B with the quality of service performance is good.
The Influence of Brand Image, Product Quality and Service Quality on Customer Loyalty at Gudeg Lumintu Restaurant in Jember Regency Ambarkahi, Ratih Puspitorini Yekti; Universitasari, Pascawati Savitri; Chairina, Raden Roro Lia; Nugraheni, Ponti Primastuti Aulia; Ayuni, Candra Herdiana Indah Tiara
Journal of Business Management Vol. 2 No. 3 (2025): April
Publisher : Indonesian Journal Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47134/jobm.v2i3.144

Abstract

This study aims to analyze (1) the effect of brand image, product quality and service quality on customer loyalty at Gudeg Lumintu Restaurant in Jember Regency simultaneously or partially, (2) variables that have a dominant influence on customer loyalty at Gudeg Lumintu Restaurant. The data is taken directly from the respondents using a survey method through a questionnaire. The sampling technique used is incidental sampling with a sample of 40 respondents. The data an alysis technique used is multiple linear regression analysis, coefficient of determination analysis, F test and t test. The results of data analysis using SPSS 23 software show that (1) simultaneously, brand image variables (X1), product quality (X2) and service quality (X3) have a significant effect on customer loyalty (Y), (2) partially, image variables brand (X1) and product quality variable (X2) have a significant effect on customer loyalty (Y), while the service quality variable (X3) has no significant effect on customer loyalty (Y), (3) the variable that has a dominant influence on customer loyalty (Y ) is product quality (X2).
Analisis Kelayakan Usaha Agroindustri Pemindangan Ikan Menggunakan Decision Support System Universitasari, Pascawati; Sutantio, Raden Alamsyah; Chairina, Raden Roro Lia; Ambarkahi, Ratih Puspitorini Yekti; Nugraheni, Ponti Primastuti Aulia
Jurnal Akuntansi Terapan dan Bisnis Vol 5 No 1 (2025): July
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/asersi.v5i1.6136

Abstract

This research aims to analyze the company's feasibility condition from non-financial and financial aspects, the results of which can be used as a reference to recommend company development steps. The approach used in this research is Decision Support System. The results of the analysis show that in the legal aspect the company can be said to be feasible because it already has a letter. The production aspect shows the results that the company is in a feasible condition with a high level of feasibility. Marketing Aspects, Management Aspects and Human Resources and Environmental Aspects show the results that the company is in a feasible condition with a moderate level of feasibility.  In financial aspects consisting of quantity BEP analysis of 24,721.13, Sales BEP of 379,515,345.54, BCR of 1.42, Payback Period of 1.58, NPV of 10,064,036,510.68, PI of 12.54, IRR of 59.20 and the overall analysis of financial aspects shows that the company is in a viable condition. Based on the overall analysis of the UMKM version 2.0 Decision Support System (DSS) approach, it shows that CV Genderang Mercusuar Bahari is in a feasible condition to be developed.
Green Marketing and Brand Image as Determinants of Sustainable Consumer Purchase Decisions: Evidence from the Coffee Retail Industry Taj, Zarin; Chairina, Raden Roro Lia
Journal of Supply Chain and Entrepreneurship Vol. 2 No. 1 (2026): Journal of Supply Chain and Entrepreneurship
Publisher : CV. SPDFHarmony

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64268/josce.v2i1.112

Abstract

Background: Efficient raw material inventory management is a critical challenge for small-scale agroindustries, particularly those with limited managerial resources and fluctuating production demand. Many micro and small enterprises rely on traditional purchasing practices that often lead to overstocking, stockouts, and unnecessary holding costs. In agro-based processing industries such as milkfish floss production, ineffective inventory control can reduce operational efficiency and weaken business sustainability. The Economic Order Quantity (EOQ) model offers a systematic approach to determine optimal order quantities that minimize total inventory costs while ensuring the availability of production inputs. However, empirical applications of EOQ in small-scale agroindustry contexts remain limited. Aims: This study aims to analyze the efficiency of raw material inventory management and determine the optimal order quantity using the EOQ model in a small-scale milkfish floss agroindustry in Indonesia. Methods: This research employed a quantitative case study approach. Data were collected through direct observation, production records, and interviews with the enterprise owner. Inventory-related data, including annual demand, ordering cost, and holding cost, were analyzed using the EOQ model to determine optimal order quantity, ordering frequency, and total inventory cost. Result: The findings indicate that the existing inventory practice is less efficient compared with the EOQ-based calculation. By applying the EOQ model, the enterprise can determine a more optimal ordering quantity and reduce total inventory costs. The analysis also reveals improvements in ordering frequency and better control of raw material availability for production continuity. Conclusion: This study demonstrates that the application of the EOQ model can significantly improve raw material inventory efficiency in small-scale agroindustries. The results highlight that systematic inventory planning not only reduces operational costs but also enhances production stability and supply chain reliability. For micro and small enterprises in agro-processing sectors, adopting analytical inventory management tools such as EOQ can serve as a practical strategy to strengthen business competitiveness. Furthermore, the findings emphasize the importance of integrating basic operations management techniques into small-scale entrepreneurial practices to support sustainable agroindustrial development. Implementing structured inventory management frameworks can help small enterprises transition from intuitive decision-making toward data-driven operational strategies, ultimately contributing to improved efficiency, resilience, and long-term business sustainability.
Prospek Usaha Pembuatan Body Scrub Melon Golden Langkawi Di Upt Pengembangan Agribisnis Tanaman Pangan Dan Hortikultura (PATPH) Sidoarjo Chairina, Raden Roro Lia; Ambarkahi, Ratih Puspitorini Yekti; Universitasari, Pascawati Savitri; Ardi, Aditya Nizar Al; Nugraheni, Ponti Primastuti Aulia
Agrimas : Jurnal Pengabdian Masyarakat Bidang Pertanian Vol. 5 No. 1 (2026): APRIL (IN PROGRESS)
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25047/agrimas.v5i1.68

Abstract

Melon Golden Langkawi merupakan salah satu produk unggulan UPT Pengembangan Agribisnis Tanaman Pangan dan Hortikultura (PATPH) Sidoarjo. Namun, sebagian hasil panen memiliki grade rendah sehingga kurang diminati pasar. Kegiatan pengabdian masyarakat ini dilaksanakan sebagai solusi atas permasalahan rendahnya pemanfaatan hasil hortikultura tersebut melalui pelatihan diversifikasi produk berbasis bahan alami. Pelatihan berfokus pada pembuatan body scrub berbahan dasar Melon Golden Langkawi grade rendah, yang dikembangkan dengan pendekatan partisipatif melibatkan staf UPT dan masyarakat sekitar. Tujuan kegiatan ini adalah untuk meningkatkan pemahaman, keterampilan, dan kesadaran peserta terhadap pentingnya inovasi serta pengolahan hasil pertanian secara berkelanjutan. Metode pelaksanaan meliputi penyuluhan, demonstrasi, praktik langsung, diskusi, dan evaluasi hasil kegiatan. Hasil menunjukkan peningkatan signifikan dalam pengetahuan dan keterampilan peserta, serta antusiasme tinggi dalam mengembangkan produk serupa. Kegiatan ini memberikan dampak sosial positif berupa peningkatan partisipasi masyarakat dalam kegiatan inovasi, pemanfaatan sumber daya lokal, dan peluang pemberdayaan ekonomi berbasis hasil hortikultura.
Strategi Pemasaran Tahu Pada UD. Uap Barokah Di Kecamatan Rambipuji Kabupaten Jember Universitasari, Pascawati; Ratih Puspitorini Yekti Ambarkahi; Ponti Primastuti Aulia Nugraheni; Raden Roro Lia Chairina; Aditya Nizar Al Ardi
Jurnal Ilmiah Inovasi Vol 26 No 1 (2026): April
Publisher : Politeknik Negeri Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Lokasi penelitian bertempat di UD. Tahu Uap Barokah Kecamatan Rambipuji Kabupaten Jember. Penelitian ini bertujuan untuk : (1) Menganalisis faktor yang menjadi kekuatan (strengths), kelemahan (weaknesses), peluang (opportunities), dan ancaman (threats) pada pemasaran tahu UD. Tahu Uap Barokah di Kecamatan Rambipuji Kabupaten Jember, (2) Merumuskan alternatif strategi pemasaran tahu yang tepat pada UD. Tahu Uap Barokah di Kecamatan Rambipuji Kabupaten Jember, (3) Menentukan prioritas strategi pemasaran tahu yang sesuai pada UD. Tahu Uap Barokah di Kecamatan Rambipuji Kabupaten Jember. Teknik analisis yang digunakan adalah analisis SWOT dan analisis QSPM. Hasil analisis SWOT menunjukkan bahwa posisi perusahaan berada pada sel V dimana strategi yang tepat digunakan adalah strategi menjaga dan mempertahankan melalui strategi penetrasi pasar, pengembangan pasar ataupun produk. Berdasarkan hasil analisis QSPM, dari sembilan alternatif strategi yang telah dibuat terdapat satu alternatif strategi yang paling diminati dan memiliki nilai prioritas tertinggi yaitu meningkatkan kualitas produk dan mempertahankan harga agar mampu bersaing dengan skor TAS sebesar 4,42.
Innovating Coffee Production: Integrating Anaerobic Carbonic Maceration Technology to Achieve International Standards Dyah Kusuma Wardani; Ratih Puspitorini Yekti Ambarkahi; Raden Roro Lia Chairina; Paramita Andini; Dhanang Eka Putra
Smart Society Vol. 4 No. 2 (2024): Smart Society
Publisher : FOUNDAE (Foundation of Advanced Education)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58524/smartsociety.v4i2.464

Abstract

In the coffee industry, product quality is a key factor in competing in the international market. The Teaching Factory (TEFA) at Polije faces challenges in maintaining quality consistency and meeting international standards. This study aims to implement Anaerobic Carbonic Maceration (ACM) technology in the coffee fermentation process at TEFA Polije to enhance the quality of the produced coffee. The methods used include technical training for workers on the operation and maintenance of ACM technology, the application of strict quality protocols, and the optimization of the logistics system from raw material management to product distribution. Data were collected through sensory evaluation and interviews with workers. The results indicate that the implementation of ACM technology significantly improves the coffee’s aroma and flavor profile, as well as the consistency of bean texture, aligning with international standards. The evaluation shows that 80% of workers were able to operate the technology correctly, and 75% of the products met premium standards after implementation. The conclusion of this study is that ACM technology is effective in improving the quality of TEFA Polije coffee while also creating opportunities for expansion into the international market.
Co-Authors Aditya Nizar Al Ardi Ambarkahi, Ratih Puspitorini Yekti Andini, Paramita Andri Permana Wicaksono Andriyani, Fitriya Ardi, Aditya Nizar Al Arisona Ahmad Ayuni, Candra Herdiana Indah Tiara Cahyaningrum, Deltaningtyas Tri CNAWP, Rizal Perlambang Datik Lestari Dewi Kurniawati Dewi Kurniawati Dwi Putro Sarwo Setyohadi, Dwi Putro Sarwo Dyah Kusuma Wardani Dyah Kusuma Wardani, Dyah Kusuma Dyah Kusuma Wardhani Feby Erawantini Firgianto, Refa Fredy Eka Ardhi Pratama Hendra Yufit Riskiawan Hudori, Huda Ahmad Indah Muflihatin Ismail, Andi Muhammad Kinanti, Lintang Anis Bena Mahbobi, Ahmad Firdaus Nugraheni, Ponti Primastuti Aulia Oryza Ardhiarisca Ponti Primastuti Aulia Nugraheni Putra, Danag Eka Putra, Dhanang Eka Putri, Agastya Amaranthine Safira Rachmanita, Risse Entikaria Ratih Puspitorini Yekti Ambarkahi Ratih Puspitorini Yekti Ambarkahi Sutantio, Alamsyah Sutantio, Raden Alamsyah Taj, Zarin Universitasari, Pascawati Universitasari, Pascawati Savitri Wenny Dhamayanthi Wiguna, Ardhitya Alam