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All Journal JURNAL ILMU PEMERINTAHAN E-Dimas: Jurnal Pengabdian kepada Masyarakat Journal of Governance and Public Policy ARISTO Jurnal Abdimas BSI: Jurnal Pengabdian Kepada Masyarakat JPPUMA: Jurnal Ilmu Pemerintahan dan Sosial Politik Universitas Medan Area Journal of Government and Civil Society Dinamisia: Jurnal Pengabdian Kepada Masyarakat Kemudi Jurnal Ilmu Administrasi Negara (JUAN) Jurnal At-Tarbiyat (Jurnal Pendidikan Islam) Jurnal Agregasi Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat PengabdianMu: Jurnal Ilmiah Pengabdian kepada Masyarakat Sospol : Jurnal Sosial Politik Jurnal Public Policy Journal of Local Government Issues Moderat PERSPEKTIF Jurnal Pemerintahan dan Politik Academia Praja : Jurnal Ilmu Politik, Pemerintahan dan Administrasi Publik Abdimas: Jurnal Pengabdian Masyarakat Universitas Merdeka Malang Bubungan Tinggi: Jurnal Pengabdian Masyarakat Jurnal Trias Politika TheJournalish: Social and Government Kebijakan: Jurnal Ilmu Administrasi Journal of Contemporary Governance and Public Policy Caraka Prabu : Jurnal Ilmu Pemerintahan Wedana: Jurnal Kajian Pemerintahan, Politik, dan Birokrasi MODERAT: Jurnal Ilmiah Ilmu Pemerintahan International Journal of Environmental, Sustainability, and Social Science Nakhoda: Jurnal Ilmu Pemerintahan Jurnal Pemerintahan dan Kebijakan (JPK) Jurnal Abdimas Ekonomi dan Bisnis Jurnal Administrasi Pemerintahan Desa JSIP: Jurnal Studi Ilmu Pemerintahan Parabela: Jurnal Ilmu Pemerintahan & Politik Lokal Society: Jurnal Pengabdian Masyarakat Prosiding Seminar Nasional Program Pengabdian Masyarakat Abdimas Altruis: Jurnal Pengabdian Kepada Masyarakat Jurnal Transformasi Administrasi Management Research and Behavior Journal Berdikari : Jurnal Pengabdian kepada Masyarakat Abdimas Indonesian Journal Prosiding University Research Colloquium Indonesian Governance Journal (Kajian Politik-Pemerintahan) Demokrasi: Jurnal Ilmu Pemerintahan MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Jurnal Masyarakat Madani Indonesia Jurnal Pengabdian Pada Masyarakat JISIP UNJA (Jurnal Ilmu Sosial Ilmu Politik Universitas Jambi) PANDAWA : Jurnal Pengabdian kepada Masyarakat Indonesian Governance Journal : Kajian Politik-Pemerintahan Parabela: Jurnal Ilmu Pemerintahan & Politik Lokal
Muhammad Eko Atmojo, Muhammad Eko
Department Of Government Affairs And Administration, Universitas Muhammadiyah Yogyakarta
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Journal : Jurnal Transformasi Administrasi

 1 
ANALISIS STUDI KOMPARASI PENYELENGGARAAN INOVASI PELAYANAN PUBLIK DI ERA NEW NORMAL Muhammad Eko Atmojo; Helen Dian Fridayani; Vindhi Putri Pratiwi
Jurnal Transformasi Administrasi Vol 11 No 02 (2021): JURNAL TRANSFORMASI ADMINISTRASI
Publisher : Puslatbang KHAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56196/jta.v11i02.192

Abstract

Public services are the face of a bureaucracy or organization, besides that, public services must also be followed by the latest innovations so that the work pattern of the bureaucracy can be easier and more transparent. Problems since the COVID-19 pandemic, public sector services have encountered extraordinary obstacles, so there must be innovations provided by the government to facilitate and accelerate the implementation of services to the community. In the era of the pandemic and the new normal, there are many city district governments that make the latest innovations to provide the best service for the community, including in Jakarta, Bandung, Semarang, Yogyakarta and Surabaya. These cities also received awards from the ministry with various awards from the innovation sector. The purpose of this study is to analyse a comparative study on the implementation of public service innovations in the new normal era. This research was conducted using qualitative methods and using research tools to process secondary data. The tool used in this study is Nvivo 12+, the data taken in this study is the processed result of data taken through online media in the five cities. Based on the results of the study, it can be concluded that many public service innovations have been formed in the five cities. As for how to measure innovation in the five cities using public service indicators, including providing solutions, compatibility, usefulness, sustainability, novelty, can be operated. From the results of data processing carried out, especially based on the indicators of public services used, the principle of providing solutions and benefits becomes the indicator with the highest assessment for each city. So, it can be concluded that the public services provided during the pandemic are very useful and on target. Suggestions and recommendations from the results of this study are the need for a change in the stigma for public service providers so that they can adapt quickly to the dynamics of changing conditions.
ANALISIS STUDI KOMPARASI PENYELENGGARAAN INOVASI PELAYANAN PUBLIK DI ERA NEW NORMAL Muhammad Eko Atmojo; Helen Dian Fridayani; Vindhi Putri Pratiwi
Jurnal Transformasi Administrasi Vol 11 No 02 (2021): JURNAL TRANSFORMASI ADMINISTRASI
Publisher : Puslatbang KHAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56196/jta.v11i02.192

Abstract

Public services are the face of a bureaucracy or organization, besides that, public services must also be followed by the latest innovations so that the work pattern of the bureaucracy can be easier and more transparent. Problems since the COVID-19 pandemic, public sector services have encountered extraordinary obstacles, so there must be innovations provided by the government to facilitate and accelerate the implementation of services to the community. In the era of the pandemic and the new normal, there are many city district governments that make the latest innovations to provide the best service for the community, including in Jakarta, Bandung, Semarang, Yogyakarta and Surabaya. These cities also received awards from the ministry with various awards from the innovation sector. The purpose of this study is to analyse a comparative study on the implementation of public service innovations in the new normal era. This research was conducted using qualitative methods and using research tools to process secondary data. The tool used in this study is Nvivo 12+, the data taken in this study is the processed result of data taken through online media in the five cities. Based on the results of the study, it can be concluded that many public service innovations have been formed in the five cities. As for how to measure innovation in the five cities using public service indicators, including providing solutions, compatibility, usefulness, sustainability, novelty, can be operated. From the results of data processing carried out, especially based on the indicators of public services used, the principle of providing solutions and benefits becomes the indicator with the highest assessment for each city. So, it can be concluded that the public services provided during the pandemic are very useful and on target. Suggestions and recommendations from the results of this study are the need for a change in the stigma for public service providers so that they can adapt quickly to the dynamics of changing conditions.
Co-Authors Achmad Nurmandi Afra, Fadhilah Salsabila Agani, Muhammad Wahyu Ahmad Syafiqurahman Akbar Nasir Alicia Maharani Alifbata Sarel Andra Jihad Panghegar Amanta, Davin Anang Setiawan Anggraeni, Kartika Anwar Kholid Arsyad, Rio Rizal Asmarawati Handoyo Aulia Nur Kasiwi Aulia Nur Kasiwi, Aulia Nur Awang Darumurti, Awang azam syukur rahmatullah Azam Syukur Rahmatullah, Azam Syukur Azziyati, Irsalina Baihati, Listyani Nur Batubara, Tegar Imaman Hakiki Bobbby Salihin Handoko Chiang, Li Chun Daffa Aqshal Maulana David Efendi Deni Setiawan Deni Setiawan Dewi, Dian Kurnia Dewi, Kaamiliaa Dhea Shinta Prabandari Dian Fridayani, Helen Dwi Husna Swastika Dyah Mutiarin Dyah Mutiarin Dyah Mutiarin Dyah Mutiarin, Dyah Eki Darmawan Erni Zuhriyati Fadhilah Salsabila Fathani, Aqil Teguh Fridayani , Helen Dian Gerry Katon Mahendra, Gerry Katon Gunawan, Sefulloh Gusmi, Adibah Dhivani Handoko, Boby Salihin Handoyo, Asmarawati Hanif, Nita Ariba Hanif, Nita Aribah Helen Dian Fridayani Helen Dian Fridayani Helen Dian Fridayani Helen Dian Fridayani Helen Dian Fridayani Helen Dian Fridayani Helen Dian Fridayani, Helen Dian Indah Putri Rengganis Izzah, Danik Ummu Kencono, Dewi Sekar Kharisman, Aeroen Safis Khasanah, Ayu Fitri Kurniawan, Ahmad Kusbaryanto Kusumo, Mahendro Prasetyo Mahabatan, Regina Azzahra Mardha Adhi Pratama Mardha Adhi Pratama, Mardha Adhi Maya Hesti Saputri Mochammad Imron Awalludin Muchamad Zaenuri Muchamad Zaenuri, Muchamad Muhamad Heri Zulfikar Muhammad Iqbal Muhammad Iqbal Muhammad Iqbal Muhammad Kamil Muhammad Lukman Hakim, Muhammad Lukman Muhammad Noor Cahyadi Eko Saputro Muhammad Nurul Huda Muhammad Rizal Buhori Mutmainah, Nur Fitri Nabila Narinda, Chandrita Hikari Nasrullah Nasrullah Nico Abdi Priohutomo Nita Ariba Hanif Nita Aribah Hanif Nita Aribah Hanif Nofrima, Sanny Nur Sofyan Nur Sofyan Nur Sofyan Nurmaghfiroh, Elma Fadhilah Nurul huda Pangestu, Dita Idfi Patriani, Widya Perdana, Vicky Alfitra Prasetyadewi, Venita Pratama, M. Naufal Rizky Pratiwi, Vindhi Putri Puguh Saputra Putra, Muhammad Andhika Sukma Putri, Priska Duana Putri, Vindhi Qonita, Nadia Raizaada Balqsit Nurhalisa Rico Kurniawan Ridho AL Hamdi Ridho Al-Hamdi Riska Erwinsyah Riska Rahayu Riska Rahayu Rizky Dwi Kusuma Rohmawati, Wahyu Saddam Rassanjani Sakir Ridho Wijaya Sakir Sakir Sakir Sakir Sakir Sakir, Sakir Santosa, Mohammad Rizky Nur Saputra, Dery Anggelean Saputra, Herdin Saputra, Herdin Arie Sarel Andra Jihad Panghegar, Alifbata Surya Jaya Abadi Syafiqurrohman, Ahmad Tahaniyati, Delfira Tsabita Tiza Irma TUNJUNG SULAKSONO Ummi Zakiyah, Ummi Vicky Alfitra Perdana Vicky Alfitra Perdana Vindhi Putri Pratiwi Vindhi Putri Pratiwi Vindhi Putri Pratiwi Vindhi Putri Pratiwi Vindhi Putri Pratiwi Vindhi Putri Pratiwi Yudhistira Al-Adha