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All Journal BAHAS IZUMI Celt: A Journal of Culture, English Language Teaching & Literature Jurnal Gramatika Jurnal Pengabdian Kepada Masyarakat (Indonesian Journal of Community Engagement) Indonesian Language Education and Literature ETNOSIA : Jurnal Etnografi Indonesia Aksara Language Literacy: Journal of Linguistics, Literature, and Language Teaching LLT Journal: A Journal on Language and Language Teaching Eralingua : Jurnal Pendidikan Bahasa Asing dan Sastra Ranah: Jurnal Kajian Bahasa Abdimas Talenta : Jurnal Pengabdian Kepada Masyarakat Jurnal Ilmiah Lingua Idea Dinamisia: Jurnal Pengabdian Kepada Masyarakat Kiryoku: Jurnal Studi Kejepangan Research and Innovation in Language Learning Logista: Jurnal Ilmiah Pengabdian Kepada Masyarakat Metalingua: Jurnal Penelitian Bahasa Logat: Jurnal Bahasa Indonesia dan Pembelajaran ESTETIK : Jurnal Bahasa Indonesia International Journal of Cultural and Art Studies (IJCAS) Polingua : Scientific journal of Linguistics, Literature and Language Education Genta Bahtera : Jurnal Ilmiah Kebahasaan dan Kesastraan Abdi Dosen : Jurnal Pengabdian Pada Masyarakat REiLA: Journal of Research and Innovation in Language Budapest International Research and Critics in Linguistics and Education Journal (Birle Journal) Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Randwick International of Education and Linguistics JOURNAL OF LANGUAGE Britain International for Linguistics, Arts and Education Journal (BIoLAE Journal) Jurnal Cakrawala Mandarin Jurnal ABDIMAS Budi Darma Jurnal Gramatika: Jurnal Penelitian Pendidikan Bahasa dan Sastra Indonesia Studies in English Language and Education Vernacular International Journal Linguistics of Sumatra and Malay (IJLSM) Changlun: Journal of Chinese Language, Literature, Culture and Linguistic Conference Proceedings International Conference on Education Innovation and Social Science
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Journal : Celt: A Journal of Culture, English Language Teaching

Language Politeness of Local Tour Guides in Orangutan Ecotourism Bukit Lawang, North Sumatra: A Sociopragmatic Study Taulia, Taulia; Gapur, Abdul; Pujiono, Mhd.
Celt: A Journal of Culture, English Language Teaching & Literature Vol 23, No 2: December 2023, Nationally Accredited (This issue consists of 10 Articles with 23 Autho
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/celt.v23i2.10845

Abstract

Bukit Lawang is a conservation area for orangutans located in North Sumatra, Indonesia. This research aims to examine the politeness markers used by tour guides in this area. The qualitative research method with a phenomenological approach was employed. Data were collected through observation, field notes, audio video recordings, and interviews. The findings indicate that tour guides in Bukit Lawang utilize various politeness markers, including offering assistance, expressing agreement, making requests, giving commands, refusing, apologizing, providing advice, and giving compliments. Local tour guides in Bukit Lawang also employ diverse non-verbal politeness markers, such as smiling, in their interactions with tourists. Factors influencing the use of these language politeness markers include social harmony, the desire to please tourists, social and cultural norms, professionalism, and public image. In conclusion, this study provides a better understanding of the use of language politeness markers by tour guides in Bukit Lawang Orangutan Ecotourism. The research findings can serve as a basis for enhancing tourism services and enriching knowledge about cross-cultural interactions in the context of tourism.