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All Journal OPSI OPERATION EXCELLENCE: Journal of Applied Industrial Engineering Journal of Industrial Engineering Management Metode : Jurnal Teknik Industri JURNAL Al-AZHAR INDONESIA SERI SAINS DAN TEKNOLOGI Jurnal Engineering Idea Pengabdian Masyarakat International Journal of Industrial Engineering and Engineering Management Tata Kelola International Journal Mathla'ul Anwar of Halal Issues Journal of Industrial System Engineering and Management Jurnal Manajemen Rekayasa dan Inovasi Bisnis Scientica: Jurnal Ilmiah Sains dan Teknologi Indonesian Journal of Economic & Management Sciences (IJEMS) Manufaktur: Publikasi Sub Rumpun Ilmu Keteknikan Industri Journal of Industrial Engineering Innovation KATALIS : Jurnal Inovasi Pengabdian Masyarakat Journal of Sustainability Industrial Engineering and Management System
Anis Saleh
Universitas Muslim Indonesia
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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Analysis of Scooter Taxi User Satisfaction from the Aspect of Usability Through the Maxride Application in Makassar Using the Use Questionnaire Method Achmad, Muh Fachran Fahiran; Saleh, Anis; Hafid, Muhammad Fachry
Journal of Sustainability Industrial Engineering and Management System Vol. 2 No. 1 (2023): July - December
Publisher : Omnia Tempus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56953/jsiems.v2i1.22

Abstract

This study aims to analyze the usability of the Maxride ride-hailing application in Makassar, Indonesia, focusing on user satisfaction from a usability perspective. The research employed a quantitative approach using the USE Questionnaire method. Data was collected from 400 Maxride users in Makassar through an online survey. The questionnaire assessed four usability variables: Usefulness, Ease of Use, Ease of Learning, and Satisfaction.The overall usability score of the Maxride application was 65.60%, falling in the "feasible" category. While the app scored well in Usefulness (68.98%), Ease of Learning (74.06%), and Satisfaction (70.98%), it performed poorly in Ease of Use (48.38%), indicating significant room for improvement in this area.The study was limited to Makassar users and relied solely on quantitative data. As a cross-sectional study, it only captured user perceptions at a single point in time. These limitations suggest opportunities for future research with broader geographical scope, mixed methods, and longitudinal designs. The findings provide actionable insights for Maxride's development team to improve the app's user interface and functionality, particularly in terms of ease of use. Addressing these issues could enhance user satisfaction, retention, and potentially drive business growth.Improving the usability of ride-hailing apps like Maxride can contribute to better urban mobility solutions, potentially impacting transportation habits and quality of life in cities like Makassar.This study represents the first comprehensive usability analysis of the Maxride application, providing valuable insights for both the company and the broader ride-hailing industry in Indonesia. It establishes a baseline for future usability research in this sector and demonstrates the application of the USE Questionnaire method in evaluating mobile app usability.
Pelatihan Manajemen Mutu Dan Efisiensi Biaya Untuk Optimalisasi Proses Produksi Di UMKM Dapoer Sani Saleh, Anis; Herdianzah, Yan; Riana, Riska Iva; Fole, Asrul; Rauf, Nurhayati
KATALIS : Jurnal Inovasi Pengabdian Masyarakat Vol. 1 No. 3 (2025): KATALIS : Jurnal Inovasi Pengabdian Masyarakat
Publisher : Candela Edutech Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63288/jipm.v1i3.12

Abstract

UMKM Dapoer Sani sebagai produsen roti canai menghadapi permasalahan utama berupa ketidakkonsistenan kualitas produk dan tingginya biaya produksi. Permasalahan tersebut disebabkan oleh belum optimalnya penerapan manajemen mutu, ketidakteraturan dalam standar operasional, serta kurangnya efisiensi penggunaan sumber daya. Kegiatan Pengabdian kepada Masyarakat (PKM) ini bertujuan untuk meningkatkan mutu dan efisiensi biaya produksi melalui pelatihan manajemen mutu dan pengendalian biaya. Metode pelaksanaan meliputi penyusunan dan penerapan Standard Operating Procedure (SOP) produksi, pelatihan teknik pengendalian mutu berbasis kontrol kualitas, pencatatan dan analisis biaya produksi, serta perancangan ulang tata letak dapur untuk memperbaiki alur kerja. Evaluasi dilakukan melalui observasi, wawancara, dan analisis data kinerja produksi sebelum dan sesudah pelatihan. Hasil kegiatan menunjukkan peningkatan konsistensi kualitas produk, efisiensi penggunaan bahan baku, dan penurunan biaya operasional hingga 85%. Program ini berhasil meningkatkan produktivitas dan daya saing UMKM Dapoer Sani, sekaligus menjadi model pengembangan kapasitas bagi UMKM sejenis di wilayah sekitar.
Co-Authors A Dwi Wahyuni P A. Sriani Bulqis A.Dwi Wahyuni P Aan Komariah Abd Mail Abdul Mail Achmad, Muh Fachran Fahiran Ahmad Padhil Ahmad, Arfandi Aidel, Aida Alisyahbana, Takdir Andi Pawennari Andi Pawennari Andi Pawennari Anshar Daud Anugerah Syukur Arfandi Ahmad Arfandi Ahmad Ariamin Ariamin Asih Setyo rini Asrul Fole Azisyah, Nur Ilmi Chantika, Aulia Marista Dewi Dewi Shofi Mulyati Dirgahayu Lantara Hafid, Muh Fachri Hafid, Muhammad Fachry Hardianti Ramli Hilda Farah Safira Hirawati Oemar Ibrahim Ibrahim Ilham Perdana Ismail, Hardi Izzul Aziz Jasman, Annisa Kurniawan Anugrah Lamatinulu, Lamatinulu Masdar Mas'ud Maulana Malik Ibrahim Muchlis, Resti Wulandari Muh. Irsal Hidayat Muhammad Ainul Az Muhammad Basri Muhammad Dahlan Muhammad Dahlan Muhammad Fachry Hafid Muhammad Nur Akbar Muhammad Nusran Munawar, Nur Isnaeni Nur Ihwan Safutra Nur Ihwan Saputra Nurhayati Rauf Nurul Chairany Nusran, Muhammad Pawennari, Andi Rahmania Malik Rahmaniah Rahmaniah Malik Rahmaniah Malik Rasyiqah, Alifah Rauf, Nurhayati Rendy Aryandi Riana, Riska Iva Rinaldi Ismail Sabara, Zakir Saputra, Nur Ihwan Sumarto Sumarto Syaputra, Nur Ihwan Tahir, Muh Ridwan Takdir Alisyahbana Taufik Nur Taufik Nur Wahyuni P, A. Dwi Yan Herdianzah