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All Journal TEKNIK INFORMATIKA Techno.Com: Jurnal Teknologi Informasi PIKSEL : Penelitian Ilmu Komputer Sistem Embedded and Logic Jurnal sistem informasi, Teknologi informasi dan komputer Journal of Information System E-Dimas: Jurnal Pengabdian kepada Masyarakat Sistemasi: Jurnal Sistem Informasi Jurnal Ilmiah FIFO JITK (Jurnal Ilmu Pengetahuan dan Komputer) Jurnal Sisfokom (Sistem Informasi dan Komputer) International Journal of Community Service Learning IJISTECH (International Journal Of Information System & Technology) JURIKOM (Jurnal Riset Komputer) Ensiklopedia of Journal IJISCS (International Journal Of Information System and Computer Science) Aptisi Transactions on Technopreneurship (ATT) JSAI (Journal Scientific and Applied Informatics) Journal of Information Systems and Informatics Jurnal Ilmiah Betrik : Besemah Teknologi Informasi dan Komputer JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH) Journal of Computer System and Informatics (JoSYC) TIN: TERAPAN INFORMATIKA NUSANTARA Jurnal Pasopati : Pengabdian Masyarakat dan Inovasi Pengembangan Teknologi Jurnal Teknik Informatika (JUTIF) IJISTECH RESOLUSI : REKAYASA TEKNIK INFORMATIKA DAN INFORMASI Bulletin of Computer Science Research Journal of Informatics Management and Information Technology Journal of Social Responsibility Projects by Higher Education Forum KLIK: Kajian Ilmiah Informatika dan Komputer Jurnal ABDIMAS Budi Darma INTECH (Informatika dan Teknologi) Jurnal Ilmu Komputer Dan Informatika Jurnal Pengabdian Masyarakat - Teknologi Digital Indonesia Dedikasi Nusantara: Jurnal Pengabdian Masyarakat Pendidikan Dasar Sinergi: Jurnal Pengabdian Kepada Masyarakat Jurnal Rekayasa Sistem Informasi dan Teknologi Journal of Information Systems Management and Digital Business Jurnal Pengabdian Masyarakat Nasional JPMTT (Jurnal Pengabdian Masyarakat Teknologi Terbarukan) ORAHUA : Jurnal Pengabdian Kepada Masyarakat IJISCS (International Journal of Information System and Computer Science) INTECH (Informatika dan Teknologi)
Jumaryadi, Yuwan
Universitas Mercu Buana
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Journal : Journal of Informatics Management and Information Technology

 1 
Penerapan Metode Additive Ratio Assement (ARAS) dalam Pemilihan Customer Service Terbaik Sri Agustiani Br Siburian; Mohammad Taufan Asri Zaen; Setiawansyah; Dodi Siregar; Erlin Windia Ambarsari; Yuwan Jumaryadi
Journal of Informatics Management and Information Technology Vol. 3 No. 1 (2023): January 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v3i1.239

Abstract

There are several references or assessments in determining the best customer service, including those based on customer service performance assessments, namely Cross Selling, Greeting Service Recovery, Grooming, and Discipline. In this study the authors used the ARAS method in selecting the best Customer Service. Use the Additive Ratio Assessment (ARAS) method where each criterion is compared to produce the best. The results of the study provide alternative A3 which is the alternative chosen to be the best alternative with a value of 0.2207.
Penerapan Metode MOOSRA dan ROC dalam Penentuan Guru Terbaik Nazrul Azizi; Bella Putri Cahyani; Hetty Rohayani; Jasmir; Yuwan Jumaryadi; Jeperson Hutahaean
Journal of Informatics Management and Information Technology Vol. 3 No. 2 (2023): April 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v3i2.255

Abstract

The best teacher is a teacher who is given appreciation because he has a high achievement value. There are several specific criteria in selecting the best teacher, namely in terms of achievement, skills possessed, morals/manners, and discipline. To improve quality in the world of education, of course, a teacher is needed who will interact directly with students in the learning process which can indirectly improve the quality of education. With the interaction in the learning process, it is hoped that it will become a resource in improving the quality of education. There is also something the government is doing that is in a way to advance education, namely by empowering teachers and giving an award, especially for those who are entitled to get the title of the best teacher with achievements. Based on the results of interviews and research related to SMK Negeri 2 Medan, in determining the best teacher the assessment is still in a subjective way. This is based only on the opinion of each teacher and does not start with certain criteria, this will affect social events because the method used is not in an objective way and ends in an unfair feeling caused by subjective methods among fellow teachers who teach at the school. Therefore, it is recommended that schools must determine and agree on certain criteria in determining outstanding teachers, even though the assessment in the final process is still carried out by voting from those who have voting rights in determining the outstanding/best teachers, which of course is also carried out by teachers. The system for determining the best teacher is always a problem every year because it can create injustice among fellow teachers. Therefore, to facilitate and eliminate this unfair attitude, a decision support system (SPK) is needed which can facilitate the determination of the best teacher at SMK Negeri 2 Medan. A decision support system is an interactive computer system that can assist decision making by utilizing existing data to solve unstructured and semi-structured problems. In this SPK there are several methods, one of which is the Moosra Method (Multiobjective Optimization on the Basis of Simple Ratio Analysis) and the ROC (Rank Order Centroid) Method. The result of ROC and MOOSRA method calculation showed that Halimah (A10) obtained the highest final preference value of 14.599, making her selected as the best teacher.
Co-Authors - Arientawati Abdi Wahab Abdul Kholiq Achmad Fathoni Afrinaldi Afrinaldi Agung Priambodo Ahmad Wijaya Kusuma Akbar Ramadhan Aldo Prabu Wisnu Wardhana Alif Muhammad Ihsan Amirullah, Irfan Muflih Anandha Fitriani Andi Nugroho, Andi Andrew Fiade Anggraeni, Puspita Sari Anita Ratnasari Anne Parlina Aqbar, Harry ARDIANSYAH ARDIANSYAH Arey Nur Warisman Ari Purnadi, Mochamad Ari Sulistiyawati Ari Wibowo Arief Wibowo Aris Sunandar Ayumi, Vina Bagus Priambodo Bagus Priambodo Bagus Priambodo Bagus Priambodo Bayu Setiawan Bella Astuti Bella Putri Cahyani Canro Sigalingging Capah, Dwi Ade Handayani Daffa Agrifianto Daim Muhammad Gufron Dedi Darwis Defriansyah Deni Mahdiana Desi Ramayanti Desmon, Johanes Desnita Nur Fazli Devi Witasari Devy Fatmawati Dio Dava Ramadha Dio Leonardo Alexandes Djahidin, Danny Yudin Dodi Siregar Eko Prasetyo Pratomo Erlin Windia Ambarsari Faharuddin, Fadhli Fahmy Umarsyah Faizal Zuli, Faizal Fajriah, Riri Farhan Arsyad Firmasyah, Ady Gilang Grace Gata Grace Gata, Grace Harry Agustian Harwikarya Harwikarya Herdi, Tazkiyah Herdian, Ali Hetty Rohayani Hidayatulloh, Syarief Ida Farida Indah Permata Wulandari Indah Ramadhani Inge Handriani Inge Handriani, Inge Ivan Sebastian Jamal Jipesya Jasmir Jeperson Hutahaean Kaburuan, Emil Robert Kolidi Kolidi Kurniawan, Turkhamun Adi Linda Miftahul Jannah Lukman Hakim Lystha, Arie Mahsyar, Athiyyah Nisrina Misbahul Fajri Mohammad Taufan Asri Zaen Muhamad Aldi Rifai Muhammad Fichri Mustika, Fandi Ali Naufal Bagaskara Naviza Qois Nazrul Azizi Nia Rahma Kurnianda Nia Rahma Kurnianda, Nia Rahma Nirwana Hendrastuty Noprisson, Handrie Nur Ani Nur Ani Nur Iman, Fauzi Nur Ismawati, Nur Nurfadhiilah, Annisa Nurhalizah, Siti Panjaitan, Bosar Ponco Sulistyo, Febryo Ponco Sulistyo Radityo Muhamad Rahmad, Khozaeni Bin Randika Aditio Ratna Kusumawardani, Ratna Richard Rifqi Muhammad Rinto Priambodo Riri Fajriah Riri Fajriah Rizka Ristiana Ruci Meiyanti Salamah , Umniy Salamah, Umniy Samidi Samidi Santoso, Teguh Budi Sari, Yunita Sartika Saruni Dwiasnati Sarwati Rahayu Setiawansyah Setiawansyah Shandy Yosua Sianturi, Heriston Siti Maesaroh Sitorus, Berlin P Sri Agustiani Br Siburian Sukarno Bahat Nauli Sumanto, Sumanto Suryani Dewi Syahdan Rinaldi Kurniawan Syamsir Alam Tanzil Jiro Ahyana Tedjo Nugroho Tedjo Nugroho Triyono, Gandung Vina Ayumi Vincentius Krisna Aditya Wachyu Hari Haji Wahyu Lestari Setyaningsih Wang, Junhai Warisman, Arey Nur Wirawan, Dian Wulan Trisnawati Yaya Sudarya Triana Yustika Erliani Zafina Aisyah