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Effect of Service Quality on the utilization of Puskesmas Penerokan Bajubang District Batanghari Regency Andy Amir; Adila Solida; Arnild Augina Mekarisce; Nurmala Sari
International Journal of Health Engineering and Technology Vol. 1 No. 4 (2022): IJHET-NOVEMBER 2022
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (652.45 KB) | DOI: 10.55227/ijhet.v1i4.78

Abstract

Utilization of Healt Center services in a region can be a reflection of public health status in the region. For 4 (four) consecutive years there was a significant decrease in the number of visits at the Panerokan Health Center, Batanghari Regency. This indicates a decrease in the quality of services at the Panerokan Health Center. This study aims to identify the influence of service quality with the utilization of Panerokan Health Center, Bajubang District, Batanghari Regency. Quantitative research using cross sectional design with a population of 1,549 people. Sample calculation using lemeshow formula, which is as many as 63 samples with accidental random sampling technique. The research instruments used questionnaire sheets, then the data were processed through data editing, data coding, data entry, data cleaning, and data processing, then analyzed univariate, bivariate with chi-square test, and multivariate with double logistic regression test. The results showed that 74.6% utilization of Healt Center included in the good category. There is a significant influence of reliability factor (p-value = 0.007), responsiveness factor (p-value = 0.003), assurance factor (p-value = 0.005), and empathy factor (p-value = 0.000) on the utilization of Healt Center Penrokan. The most dominant factor affecting the utilization of Penerokan Health Center is reliability (OR=0.023). there is the influence of reliability, responsiveness, assurance and empathy to the utilization of Panerokan Health Center. Reliability factor becomes the most dominant factor affecting the utilization of Healt Center. It is recommended that the Panerokan Healt Center conduct periodic evaluations related to the reliability of Healt Center employees in providing services that are in accordance with the provisions and increase responsibility and discipline during working hours.
The Activity Of Posyandu Cadres At Healt Center Siulak Mukai Kerinci Regency Rumita Ena Sari; Adila Solida; Atik Maria; Shafira Ainun Hafilda
International Journal of Health Engineering and Technology Vol. 1 No. 4 (2022): IJHET-NOVEMBER 2022
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (580.433 KB) | DOI: 10.55227/ijhet.v1i4.83

Abstract

Posyandu is one form of community-sourced health efforts, which is managed from, by, for and with the community. Based on data from the Kerinci regency Health Office in 2020-2021, it was found that in kerinci regency there were 21 health centers with 293 posyandu and only 61 Posyandu were active, in the profile of the siulak mukai Health Center in 2020-2021 there were 14 posyandu and only 1 posyandu was active with a cadre of 70 people. This research is a quantitative research with cross sectional design. The sample is a whole cadre of 70 people. Data collection was carried out from March 2022 to April 2022. Data were collected using questionnaires that have been tested for validity and reliability. Data analysis with multiple logistic regression test. There were (p=0.001) PR=469 (95% CI=302-727) motivation award (p=0.001) PR=2,540(95% CI=1,3184.892) motivation reward (p=0.000) PR=2,583 (95% CI=1,400-4,767)with cadre activity. There was no relationship between age (p=1,000) PR=0.866 (95% CI=567-1, 325) marital status (p=0.974) PR=0.877 (95% CI=490-1, 571) occupation (p=0.788) PR=1.121 (95% CI=720-1, 747) length of Service (p=0.501) PR=1.246 (95% CI=765 - 2,028) responsibility (P=0,133) PR=2,190 (95% CI=1,458-3,290) interpersonal relationships (P=308) PR=1,308 (95% CI=860-1, 990) with cadre activeness. Based on the results of multivariate tests, it is known that the education variable has a significant relationship with the p value (0.038), and has a value of B (1.074) and the value of OR 2.928 is the highest when compared with other variables. These results show that education is the most dominant variable that affects the activity of cadres.Education variable is the most dominant variable that affects the activity of cadres. It is expected that the Healt Center Siulak Mukai pay attention to the level of education of cadres during recruitment. For posyandu cadres to better carry out posyandu activities in accordance with their duties and responsibilities and are expected to be more active in visiting people's homes to continue to monitor their health and motivate them to take advantage of posyandu.
Edukasi Hipertensi dan Dampaknya pada Alokasi Biaya Kesehatan Rumah Tangga di Puskesmas Simpang Kawat Kota Jambi Adila Solida; Evy Wisudariani; Fajrina Hidayati
Panggung Kebaikan : Jurnal Pengabdian Sosial Vol. 2 No. 4 (2025): November: Panggung Kebaikan : Jurnal Pengabdian Sosial
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/panggungkebaikan.v2i4.2524

Abstract

The prevalence of hypertension in Jambi City has continued to increase over the past five years, including in the Simpang Kawat Community Health Center (Puskesmas Simpang Kawat). Meanwhile, the cost of hypertension care and treatment for the community is relatively high, especially if complications arise and are not covered by insurance, which can lead to catastrophic expenses that weaken households' economic conditions. This community service activity aims to provide education and outreach regarding hypertension and its impact on healthcare costs. Thirty people with hypertension in the Simpang Kawat Community Health Center (Puskesmas Simpang Kawat) participated in the activity. The core activities included providing information about hypertension and its consequences on healthcare costs, anti-hypertension exercises, outreach regarding the risk of catastrophic expenses, and explanations of various government support programs. The results showed that 80% of participants experienced a significant increase in knowledge, and there was a difference in knowledge levels between before and after the implementation of the Community Health Center (PPM) (p=0.000). The government and the Community Health Center are recommended to strengthen campaign efforts to encourage the community to adopt a healthy lifestyle and actively participate in health programs that can help reduce healthcare costs and avoid catastrophic expenses
Acceptance of Health Intervention Policies and Social Relations for Chronic Disease Sufferers Adila Solida; Ardiyansyah Ardiyansyah; Ayu Nurkhayati
International Journal of Health and Social Behavior Vol. 2 No. 4 (2025): November: International Journal of Health and Social Behavior
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhsb.v2i4.555

Abstract

The prevalence of chronic diseases in Jambi City has tended to increase in the last three years, especially hypertension and diabetes mellitus. Chronic diseases that are high risk, high volume and high cost have an impact on the household economy of sufferers who tend to incur health costs that exceed the family's financial capacity (catastrophic). The existence of the Chronic Disease Management Program (Prolanis) from BPJS Health should contribute to reducing the number of chronic diseases, reducing the burden of disease and improving the social relations of chronic disease sufferers, however the coverage of Prolanis activity is still low and several responses from community experience indicate there are problems with the acceptability of the program. This research aims to measure the level of community acceptability of health interventions and social relations in the Prolanis practice as assessed by analyzing affective attitudes, burden, ethics, intervention coherence, costs, perceived effectiveness and self-confidence of chronic disease sufferers in Jambi City in 2023. The research was conducted with Quantitative research methods use a cross-sectional design. Respondents were selected based on a purposive sampling technique totaling 180 respondents spread across five Puskesmas work areas in Jambi City. The research instrument is a questionnaire. The research results show that the indicators of burden, ethics and effectiveness are the most dominant factors in influencing the acceptability of Prolanis participants. As a recommendation, it is suggested to the government and BPJS Health to increase public understanding of the importance of using Prolanis in an effort to reduce the number of chronic diseases in Jambi City.
The Impact of the Establishment of Youth Integrated Health Posts on Increasing CERDIK Knowledge in Sungai Duren Village Adila Solida; Andy Amir; Evy Wisudariani
International Journal of Public Health Vol. 2 No. 4 (2025): December : International Journal of Public Health
Publisher : Asosiasi Riset Ilmu Kesehatan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijph.v2i4.572

Abstract

The incidence of degenerative diseases, which are part of Non-Communicable Diseases (NCDs), remains a major cause of death worldwide and in many regions of Indonesia. Meanwhile, efforts to prevent degenerative diseases affecting the adolescent age group are still rare, such as the establishment of a Youth Posyandu, including in Sungai Duren Village. There is no health post that provides youth care services in Sungai Duren Village, while there are many teenagers living there (students under 21 years old) with various lifestyles that are at risk of degenerative diseases. This study aims to analyze the increase in adolescent knowledge about CERDIK between before and after the establishment of the Youth Posyandu in order to prevent degenerative diseases early. This study is a quasi-experimental study involving 30 adolescents by measuring the dependent variable of knowledge. The research instrument used is a questionnaire. Computerized data processing and analysis were conducted through descriptive statistical analysis and T-test analysis. The results showed a significant difference in respondents' knowledge of CERDIK before and after the establishment of the Youth Posyandu in Sungai Duren Village (p=0.000). This study indicates that structured health education can improve adolescents' understanding of CERDIK and can be used as an effective promotive and preventive strategy.
Factors Influencing the Behavior of Implementing 3M Plus in Efforts to Prevent Dengue Hemorrhagic Fever (DHF) in the Working Area of the Kenali Besar Community Health Center in Jambi City in 2025 Lola Fatimah Menrofa; Adila Solida; Fajrina Hidayati; Rd. Halim; Oka Lesmana S
International Journal of Health Engineering and Technology Vol. 4 No. 5 (2026): IJHESS JANUARY 2026
Publisher : CV. AFDIFAL MAJU BERKAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55227/ijhet.v4i5.504

Abstract

Dengue Hemorrhagic Fever (DHF) is still one of the public health problems in Jambi City, especially in the working area of ​​Kenali Besar Community Health Center which shows an increase in cases every year, with a larvae-free rate of 84%, still below the national target of ≥95%. Prevention efforts can be done through the implementation of 3M Plus behavior, but its implementation in the community is still not optimal. The purpose of this study was to determine the factors that influence the behavior of implementing 3M Plus in efforts to prevent Dengue Hemorrhagic Fever (DHF) in the working area of ​​Kenali Besar Community Health Center, Jambi City in 2025. This study used a quantitative method with a Cross Sectional design. The population in this study were people living in the working area of ​​Kenali Besar Community Health Center. The research sample consisted of 95 respondents selected using a multistage sampling technique. Data were collected using a questionnaire and analyzed using the Chi-Square test. The majority of respondents were in the 45-54 year age group (37.9%) and the majority of respondents were female (77.9%). The results of the study showed a significant relationship between knowledge (p-value = 0.01) and attitude (p-value = 0.00) with the behavior of implementing 3M Plus. Meanwhile, the availability of facilities and infrastructure (p-value = 0.60) and the role of health workers (p-value = 0.91) did not show a significant relationship. The better the community's knowledge and attitude, the greater the likelihood they will implement 3M Plus behavior in preventing dengue fever. It is hoped that health workers can improve education, assistance, and community empowerment to strengthen the implementation of 3M Plus in a sustainable manner.
The Relationship between Family Socio-economic Status and Health Financing Practices at Abdul Manap Hospital, Jambi City Liza Syahputri; Dwi Noerjoedianto; Adila Solida
International Journal Of Health Science Vol. 2 No. 2 (2022): July: International Journal of Health
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijhs.v2i2.209

Abstract

The provision of health services is one way to meet the needs and demands of the community for health, in the process including health financing. There are six financing patterns applied, one of which is out of pocket financing and Social Health Insurance Administration Body. The ability to buy health services depends on the readiness of the family to finance the household, so socioeconomic status influences the use of health financing patterns. This study uses quantitative methods with a cross-sectional research design. The population is the head of the family who seeks treatment at Abdul Manap Hospital, with as many as 89 respondents. Data collection using a questionnaire and data analysis using chi-square. Based on the analysis, the variables that have a relationship with the pattern of Social Health Insurance Administration Body financing are income (p-value 0.000), occupation (p-value 0.003), number of family members (0.028), and asset ownership (0.000). Meanwhile, the one that does not have a relationship is education (0.276). The conclusion of this study is that income, occupation, the number of family members, and asset ownership have a relationship with the use of financing patterns, while education has no effect.
Study on the Utilization of National Health Insurance Participants for Contribution Assistance Recipients Jambi City Dwi Noerjoedianto; Adila Solida; Arnild Augina Mekarisce
International Journal Of Health Science Vol. 2 No. 2 (2022): July: International Journal of Health
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijhs.v2i2.322

Abstract

The coverage of JKN PBI participation is higher than that of non-PBI participants, but the utilization of health services by JKN PBI participants in Indonesia is still relatively low. This study aims to determine what factors are related to the utilization of health services for PBI group National Health Insurance (JKN) participants in Jambi City. This study is a quantitative study using a cross sectional approach. The sample amounted to 106 samples with a sampling technique using accidental sampling. The independent variables in this study were education, occupation, knowledge, attitudes, perceptions of health conditions, affordability and information, while the dependent variable was the utilization of health services. Data were obtained by filling out questionnaires by respondents. Data analysis was performed using univariate and bivariate (chi-square) tests. The results of this study indicate that most of the 61.3% of respondents do not use health services. Based on statistical tests in this study indicate that factors related to the utilization of health services are knowledge (0.000), attitudes (0.003), perception of health conditions (0.012), and information (0.000). And there is no relationship between education (0.147), occupation (0.295) and affordability (0.787) with the utilization of health services for participants of the National Health Insurance (JKN) PBI group. There is a relationship between the variables of knowledge, attitudes, perceptions of health conditions and information with the utilization of health services for the participants of the National Health Insurance for the PBI Group in Jambi City.
Multiple Logistics Regression Model, Dominant Factors Affecting Health Service Utilization for PBI Participants in Jambi City Arnild Augina Mekarisce; Dwi Noerjoedianto; Adila Solida
International Journal Of Health Science Vol. 2 No. 3 (2022): November: International Journal of Health
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijhs.v2i3.576

Abstract

Background : The coverage of BPJS Health membership has reached more than 80% of the total population, but the utilization rate of health services for PBI group participants is the lowest, one of which is in Jambi City. The purpose of this study was to determine the dominant factors that influence the utilization of health services for PBI participants in Jambi City. Method : An observational analytic study using a cross sectional design with a population of PBI BPJS Health participants in Jambi City. Calculation of the sample using the Lemeshow formula, as many as 106 samples with accidental random sampling technique. The research instrument used a questionnaire sheet, then the data was processed through data editing, data coding, data entry, data cleaning, and data processing, then analyzed by univariate, bivariate with chi-square test, and multivariate with multiple logistic regression test. Results : The results showed that the most dominant factor influencing the utilization of health services in Jambi City PBI participants was knowledge (OR=0.173). Conclusion : Health Service Providers are expected to increase socialization and education efforts to the public on the importance of utilizing health services (promotive, preventive, curative, rehabilitative) both directly and by maximizing the role of social media accounts of health facilities.
Non-compliance Analysis of Independent Participants Paying BPJS Health Contributions After Utilization of Delivery Services Adila Solida; Andy Amir; Dwi Noerjoedianto
International Journal Of Health Science Vol. 2 No. 3 (2022): November: International Journal of Health
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55606/ijhs.v2i3.577

Abstract

Losses experienced by BPJS Health due to payment of contributions that have been stopped for participants who have used maternity services of more than 200 billion in a span of 2 years. It was recorded that 64.7% of mothers who were about to give birth registered as participants a month before giving birth and then quit (43%) or did not comply with the payment after delivery. The largest percentage comes from independent participants or non-wage recipients (PBPU). In Jambi Province, non-compliance in paying BPJS Health contributions is the highest in Jambi City. There were 77,489 participants in arrears in 2021 which resulted in a loss of 60.1 billion. Non-compliance in paying dues comes from multiple factors. The purpose of this study is to analyze the factors causing the non-compliance of independent participants in paying BPJS Health contributions after utilizing childbirth services in Jambi City. A quantitative study approach with a cross-sectional design conducted in Jambi City in 2022. There were 96 respondents who were selected based on the accidental sampling technique. The study instrument was a questionnaire. Quantitative data processing through the stages of editing, coding, entry and cleaning with SPSS. Data analysis consisted of univariate analysis and bivariate analysis using chi-square test. The results of the study found that as many as 33.3% of independent participants did not comply in paying BPJS Health contributions after using childbirth services. There is a significant relationship between the number of family members (p = 0.001), knowledge (0.000), perception of illness (p = 0.001), clinical assessment (p = 0.000), and willingness to pay (WTP) with the non-compliance of independent participants in paying BPJS Health contributions. after the use of maternity services. It is recommended for BPJS Health to consider the application of the waiting period method for participants who will take advantage of maternity services. As well as increasing promotive activities for the Jambi City Government in educating and increasing public awareness about the importance of health insurance in protecting household financing.
Co-Authors . Asparian, . Adelina Fitri Afifah, Zuhriyyatin Agung Iranda Al'fadiyah, Lola Amalia Ane Istamayu Andi Subandi Andika Rahmat Andika Rahmat Andree Aulia Rahmat Andree Rahmat Andy Amir Aqil Mahesra, Daffa Ardiyansyah Ardiyansyah Ardiyansyah Ardiyansyah Ardiyansyah Arnild Augina Arnild Augina Mekarisce Ary Irfan As-sa'diah, Dini Astuti, Jesika Atik Maria Augina Mekarisce, Arnild Ayu Nurkhayati Butar Butar, Marta Cindy Permatasari Dianty, Annisa Dwi Noerjoedianto Eka Rini, Willia Novita Eva Hariyanti Evy Wisudariani Evy Wisudariani Fahrizal Fahrizal Fahrizal Fahrizal Fajrina Hidayati Febrian, Alvin Feby Irwanti Fikri Khairusshidqi Rizqullah Gresela Yulya Br.Tanggang Guspianto Guspianto Guspianto Guspianto Herwansyah . Herwansyah, Herwansyah Hubaybah, Hubaybah Huzaifah, Elza Inggani, Della Ismi Nurwaqiah Ibnu Ivanna Tiur Nauli Nadapdap Kasyani, Kasyani Khairani, Nabila La Ode Reskiaddin Liza Syahputri Liza Syahputri Lola Fatimah Menrofa Mekarisce, Augina Arnild Merliana Marbun Merliana Marbun Merliana Marbun Muhammad Rifqi Azhary Nadapdap, Ivanna Tiur Nauli Nur Fauziah Putri Auliah Nurmala Sari Oka Lesmana, Oka Pebrianto, Dony Yusra Puspita Sari Putri, Fitria Eka Putri, Mustika Rahmat, Andree Rd. Halim Rinaldi, Shirin Ebadi Rizaliah Wardiah Royyan, Nurmisbahur Roza Rizana Salsabila, Khaira Ummah Shafira Ainun Hafilda Shafira Ainun Hafilda Silvia Mawarti Perdana Simamora, Mutiara Solihin Sayuti Sundari Sundari Syalaisha Anargya Hadi Viska Andini Widiastuti, Fitri Yani, Helma Vira