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Global Leadership Organizational Research in Management
Published by Sekolah Tinggi Ilmu Kesehatan Ibnu Sina Ajibarang
ISSN : 30217431     EISSN : 0217423     DOI : 10.59841
Core Subject : Science, Social,
Decision Sciences, Operations Research & Management Social Sciences
bidang Ilmu Manajemen dan Ekonomi. Jurnal ini berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada topik berikut : berkaitan dengan aspek apapun dari manajemen, namun tidak terbatas pada topik berikut : Manajemen Sumberdaya Manusia , Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasional, Manajemen Rantai Pasokan, Corporate Governance, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 217 Documents
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Analisis Pengalaman Pelanggan terhadap Layanan di Bengkel Motor F21 Sinergy Muhammad Ibni Fauzan
Global Leadership Organizational Research in Management Vol. 3 No. 3 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i3.2876

Abstract

This study aims to analyze customer experience with the services provided by F21 Sinergy Motorcycle Workshop. A qualitative approach was employed, utilizing in-depth interviews and participatory observations involving 12 repeat customers who have used the workshop's services more than once. The research seeks to explore customers’ perceptions of several key service dimensions, including service quality, repair speed, the professionalism of technicians, and overall satisfaction with the repair outcomes. Findings indicate that while most customers perceive the service to be friendly and responsive, some expressed concerns regarding consistency in service speed during peak hours. The professionalism and technical competence of the mechanics were generally appreciated, particularly in terms of communication and transparency about issues and repair estimates. The study also reveals that trust and communication are critical factors that influence repeat visits and customer loyalty. Furthermore, the physical environment of the workshop, cleanliness, and waiting area comfort also contributed to the overall customer experience. These findings suggest that F21 Sinergy should maintain its strengths in interpersonal service while continuously improving operational efficiency during busy periods. This study contributes to a better understanding of how customer experience influences perceptions of service quality in the motorcycle repair industry. 
Optimalisasi Strategi Retensi Talenta dengan Knowledge Management dan Manajemen Bakat: Studi Kasus di Pemerintah Daerah Provinsi Jawa Barat Ika Ari Wijayanti; Galih Darmawan Hidayatullah; Rifki Nugraha Nurilahi
Global Leadership Organizational Research in Management Vol. 3 No. 3 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i3.2895

Abstract

This study aims to analyze the role of Knowledge Management (KM) and talent management in talent retention strategies in the West Java Provincial Government. In facing the challenges of competition to retain talented employees in the public sector, these two concepts are expected to increase employee engagement and job satisfaction, which in turn will reduce the turnover rate. This study uses a qualitative approach with a case study method, involving 150 respondents from various West Java Provincial Government agencies, consisting of employees with different backgrounds and positions. Data were collected through in-depth interviews, participant observation, and document analysis. The results of the study indicate that the implementation of KM in the West Java Provincial Government is still limited, with most of the information shared being tacit and informal. In addition, the implementation of talent management tends to be unfair, with some employees feeling that they do not get equal opportunities in career development. Factors that influence talent retention include job satisfaction, career development opportunities, compensation, and organizational culture. This study also found that the integration of KM and talent management can strengthen talent retention strategies, but challenges related to technological infrastructure, inequality in career opportunities, and lack of an integrated system are still obstacles.
Penyimpanan dan Penataan Sarana dan Prasarana di SMPN Nuris Jember Rofiq Hidayat; Nadia Mahsa Kalila; Ninin Anggraeni; Nur Fidayatullah; Oktavia Setia Ningrum
Global Leadership Organizational Research in Management Vol. 3 No. 3 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i3.2899

Abstract

This study aims to examine the storage and arrangement system of facilities and infrastructure implemented at SMPN Nuris as an effort to improve the effectiveness of the learning process and the efficiency of school management. Well-managed facilities and infrastructure can create a safe, comfortable learning environment that supports the achievement of educational goals. The research method used is a qualitative descriptive approach with data collection techniques including observation, interviews, and documentation. The findings show that although SMPN Nuris has a relatively structured system of storage and organization, there are still several challenges such as limited storage space, lack of regular maintenance, and minimal use of technology in inventory management. This study offers recommendations for improving the management system of facilities and infrastructure to support better school governance.
Peran Perilaku Organisasi dalam Organisasi Mahasiswa: Studi Kasus Himpunan Mahasiswa Jurusan Manajemen Tahun 2024 Rosdiyanti Rosdiyanti; Fany Rahma; Ilah Ilah; Intan Nuraini; Ibnu Khoir Ar Razak; Hilman Priyadi; Vera Maria
Global Leadership Organizational Research in Management Vol. 3 No. 3 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i3.2904

Abstract

Organizational behavior plays an important role in determining the level of success of the Management Student Association (HMJ Manajemen) organization. By implementing good organizational behavior, members of the organization can work together and communicate effectively, so that each work program can run smoothly and common goals are more easily achieved. In addition, positive organizational behavior can also increase the enthusiasm and activeness of members in participating in various activities. A comfortable and open organizational environment will make members feel appreciated, so that new ideas can emerge and be implemented properly. The decision-making process becomes more participatory and transparent when organizational behavior runs well, so that decisions taken can be accepted by all members. Interaction within the organization also helps members develop various important skills such as leadership, communication, and the ability to work in a team. Not only that, professional organizational behavior will strengthen the image and reputation of HMJ Manajemen on campus and off campus. This will make it easier for the organization to establish cooperation and gain support from various parties.
Pengaruh Gaya Kepemimpinan, Budaya Organisasi dan Talent Management terhadap Kinerja Karyawan Syahril Asfiah Nurwahid; Epsilandri Septyarini
Global Leadership Organizational Research in Management Vol. 3 No. 3 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i3.2905

Abstract

This research aims to determine the effect of leadership style, organizational culture, and talent management on employee performance on KSPPS BMT Dana Insani Gunungkidul employees The method used in this study uses quantitative methods. The population in this study were employees who worked at KSPPS BMT Dana Insani Gunungkidul by using a sample of 34 respondents using a sampling technique, namely purposive sampling. The data analysis used is multiple linear regression analysis. The results showed that leadership style, organizational culture, and talent management have a positive and significant effect on employee performance. Thisresearch supports various theories which reveal that leadership style factors, and talent management have a significant role in shaping employee performance. Theimplications of this research are expected to improve employee performance.
Pengaruh Strategi Talent Management dan Keterlibatan Karyawan terhadap Retensi Karyawan Perumda Tirta Kahuripan Kabupaten Bogor Nadiva Zalza Aulia; Azis Firdaus; Hartanti Nugrahaningsih
Global Leadership Organizational Research in Management Vol. 3 No. 3 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i3.2907

Abstract

Employee engagement and talent management methods' impact on Perumda Tirta Kahuripan Bogor Regency's retention rates is the primary research objective of this study. The high turnover rate is the company's biggest issue since it threatens the long-term viability of the business. The study team at Perumda Tirta Kahuripan used a quantitative approach by surveying 70 workers to gather data. Both basic and multivariate linear regression were used to evaluate the data. The findings demonstrated that talent management and employee engagement both contribute to a more loyal workforce and boost retention rates. According to the modified R-squared value of 58.7%, the effect on employee retention can be explained by 58.7% by combining the factors of talent management and employee engagement. The remaining portion is impacted by variables that were not included in this research. In order to keep a competent staff and loyal customers, these results show that talent management and enhanced employee engagement are crucial.
Analisis Strategi Pengembangan Sumber Daya Manusia di PT JVC Kenwood dalam Meningkatkan Produktivitas Karyawan Cesa Putri Septiningtyas; Puji Isyanto
Global Leadership Organizational Research in Management Vol. 3 No. 3 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i3.2955

Abstract

This study aims to analyze the human resource development (HRD) strategies implemented at PT JVC KENWOOD and their impact on employee productivity. The method used is descriptive qualitative, with data collected through interviews, observation, and document analysis. The research findings indicate that HR development strategies such as continuous training, coaching, and periodic performance evaluations have positively contributed to improving employees' skills and work efficiency. However, challenges remain in utilizing training technology and measuring program effectiveness. Therefore, continuous evaluation is needed to ensure that HR strategies are optimized in supporting the company's productivity.
Pentingnya Manajemen Sumber Daya Manusia dalam Meningkatkan Kinerja Organisasi Adam Wahyu Satrio; Puji Isyanto
Global Leadership Organizational Research in Management Vol. 3 No. 3 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i3.2956

Abstract

Human resources have an important position in very organization because to achieve maximum organizational performance it is necessary to utilize its resources including human resources. Utilizing individuals in the organization to participate in maximizing organizational performance is the task of human resources manajement. This study aims to determine the importance of human resources manajement in improving organizational performance. This research use a qualitative approach with the miles and Huberman interactive analysis model. Qualitative data analysis is carried out interactively and continuously until completion, so that the data is saturated and consists of 3 main activities, namely: data reduction, data presentation, and conclusion drawing. Based on the research, the importance of human resource manajement (HRM) in improving organizational performance has been proven to be significant in the context of business ang manajement. HRM plays an important role in creating a healthy work culture, increasing employee motivation, and improving overall organizational productivity. By paying attention to factors such as transformational leadership, employee development, diversity management, and result-based performance management, HRM caan create an effective work environment and ensure that the organization has a qualified and high- performing work team, so that it can face businnes challenges, improve competitiveness, and achieve long-term success.
Transformasi Gaya Hidup Mahasiswa UINSU Tuntungan Analisis Kualitatif terhadap Pengaruh Media Sosial dan Tren Populer Sayyid Musafa Alwan; Mulia Rahman; Muhammad Bagas; Afwan Syahril; Manurung Manurung
Global Leadership Organizational Research in Management Vol. 3 No. 3 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i3.2967

Abstract

This study analyzes the influence of social media and popular trends on the lifestyle transformation of students at the State Islamic University of North Sumatra (UINSU) using a qualitative descriptive approach. This study aims to explore the understanding, experience, and meaning formed from the use of social media, especially TikTok and Instagram, in shaping students' lifestyles. Data were obtained through in-depth interviews with active UINSU students selected using purposive sampling techniques. The results of the study indicate that social media is the main medium in spreading lifestyle trends, including a minimalist lifestyle, which is often at odds with students' consumptive behavior.
Pengaruh Media Sosial terhadap Peningkatan Penjualan UMKM Fashion di Era Industri 4.0 di Kota Serang Vera Maria; Febri Haerurrohman; Ibnu Khoir Ar Razak
Global Leadership Organizational Research in Management Vol. 3 No. 3 (2025): Global Leadership Organizational Research in Management
Publisher : STIKes Ibnu Sina Ajibarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59841/glory.v3i3.2978

Abstract

Digital transformation in the industrial era 4.0 has brought fundamental changes to marketing strategies, especially for micro, small and medium enterprises (MSMEs). This study aims to analyze the effect of social media use on increasing sales and income of fashion MSMEs in Serang City. Quantitative methods are used with a simple linear regression approach, and data collection through questionnaires to 61 MSME players. The results of the analysis show that the use of social media has a positive and significant effect on increasing sales and income. The normality test shows that the residuals of model Y2 are normally distributed, while model Y1 is not. In addition, the Glejser test results show indications of heteroscedasticity in both models. Nonetheless, the models remain valid for use as they meet the minimum sample size requirement. These findings confirm that strategic utilization of social media can improve the business performance of fashion MSMEs, so it is recommended as part of an adaptive digital strategy in facing competitive challenges in the era of digital transformation.

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