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Handayuni, Linda
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Analysis of the Attractiveness and Satisfaction of Visitors to Kasang Kulim Zoo After the Covid-19 Pandemic Merny, Yanur; Genius Umar; Hendri; Rosdianto; Osronita; Linda Handayuni
Sumatra Journal of Disaster, Geography and Geography Education Vol. 10 No. 1 (2026): Sumatra Journal of Disaster, Geography and Geography Education (June Edition)
Publisher : Sumatra Journal of Disaster, Geography and Geography Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/sjdgge.v10i1.729

Abstract

Tourism is a strategic sector that contributes significantly to economic growth and regional development, but the COVID-19 pandemic has had a significant impact on tourism activities, including educational and conservation-based tourist destinations. This study aims to analyze the tourist attraction and visitor satisfaction at Kasang Kulim Zoo (KKZ), Kampar Regency, Riau Province, in the post-COVID-19 pandemic period. This study uses a descriptive qualitative approach with data collection techniques through observation, in-depth interviews, and documentation. The results show that the appeal of KKZ is shaped by the diversity of its animal collection, educational and conservation values, natural environment, and family tourism experiences. Post-pandemic visitor satisfaction is influenced by the quality of facilities, cleanliness, comfort, safety, and the alignment between expectations and tourism experiences. Although visitor numbers show a recovery trend, challenges remain in terms of accessibility and facility management. Additionally, the presence of KKZ has a positive impact on the economic recovery of local MSMEs, making sustainable tourism management key to post-pandemic destination development.
Co-Authors Abdul Razak Abdul Razak Abdul Razak Adisti Vadila Ahmad Ikhsan aini, rafika Akbarullah, Akbarullah Al Asyary Alfauzain, Alfauzain Annisa Septina Fariza Aprizon Putra Aqia Defira Dinda Aqilla, Aulia Ryza Armando Yosephin Butar Butar Artika Zalni Asri, Haqan Hari Astri Naftalia Aulia, Mirza Barlian E Berly Nisa Srimayarti Catri, Indra Claudya Rizki Audina Daulay Claudya Rizki Audina Daulay Darmawan Saputri, Reja Delvia Giovani Detep Kemalasari Devid Leonard Dewi, Dewi Fortuna Khairil Dian Novita Dian Sari Dicho Zhuhriano Yasli Dimas Andrianto Elsa Yuniarti ENDRI ENDRI Engla Meisesdyanti Eni Kamal Eri Barlian Eri Berlian Fachry Abda El Rahman Fadel Ikrar Jamika Fitri, Aznila Fitrya Monica Genius Umar Gustiayu Juita Harun Harmedi Yulian Saputra Haryeni Heldi Heldi, Heldi Hendra Nusa Putra Hendra Nusa Putra Hendra Nusa Putra Ikhlasul Amal Indang Dewata Iswandi U Jefri Kurniawan, Jefri Jihad Waffiqa Rahmah Kevin Wahyudi Farhan Leonard, Devid Lisa Anisa Maisharoh, Maisharoh Mardiawati, Dewi Maudy Ikhlasul Amal Maudy Maudy Mega Yuniar Merny, Yanur Meta Hariani Mhd. Fauzi Mhd. Ridha Mira Hasti Hasmira Nabila Azzahra Azzahra Nidno Friani Candra Nidno Friani Candra Nigrum, Widian Oktamianiza Oktamianiza Osronita Osronita Osronita Putra, Adit Rama Putri Marsela Putri Susanti Putri, Kalasta Ayunda Putri, Rizki Amelia Sasqia Rahayu Tia Khairani Rahayu, Lisa Rahmadani Siregar, Dewi Rahmawita Rahmawita Ramadi, David Rapitos Sidiq Razaq, Abdul Ridha, Mhd Rifky Noffrian Ririn Afrima Yenni Ririn Afrima Yenni Ririn Afrima Yenni Rizki Amelia Sasqia P Rosdianto Rozi Rahmadian Rozi Rahmadian Saputra, Harmedi Yulian Sari, Indri Gus Permata Serly Mutia Sari Siti Handam Dewi Solly Aryza Sufia Rahmi, Indah Syafarman Syukria Syukriyah Syukriyah Tania Tania Tara Elma Frista Widya Prarikeslan Yenni, Ririn Afrima Yenti, Melda Yuli Susanti Yunhendri Danhas Zeus Marullah Aswin