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All Journal STRATEGIC JURNAL ILMU MANAJEMEN DAN BISNIS Li Falah: Jurnal Studi Ekonomi dan Bisnis Islam Business Innovation and Entrepreneurship Journal Jurnal Ilmu Sosial Politik dan Humaniora (Jisora) Jurnal Wacana Ekonomi Jurnal Industri Kreatif dan Kewirausahaan Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Golden Ratio of Marketing and Applied Psychology of Business Golden Ratio of Mapping Idea and Literature Format Journal of International Conference Proceedings Indonesian Journal of Community Empowerment Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) JURNAL PARADIGMA: Journal of Sociology Research and Education Journal of Knowledge Management Journal Of Entrepeneurship and Strategic Management (JESM)
Setiawan, Rahyuniati
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Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Social Sciences Other

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Empowering Tobacco Entrepreneurs: Marketing Management Training in Garut Regency Isnawati, Isnawati; Herlianti, Anggun Oktavia; Setiawan, Rahyuniati; Rahmawati, Putri; Fourinta, Ananda
Indonesian Journal of Community Empowerment (IJCE) Vol 6 No 1 (2025): Indonesian Journal of Community Empowerment (Februari)
Publisher : Fakultas Kewirausahaan Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35899/ijce.v6i4.1119

Abstract

The training on marketing management for tobacco entrepreneurs in Garut Regency aimed to strengthen participants’ competencies in pricing, product differentiation, market segmentation, and digital marketing. Conducted at a central venue, the program involved entrepreneurs from multiple tobacco-producing areas and was supported by the Department of Industry and Trade (Disperindag) to enhance technical assistance and market access. A descriptive qualitative method was applied, employing in-depth interviews, focus group discussions, and participatory observation. Findings indicated a 28% average improvement in participants’ knowledge, alongside new initiatives such as adopting eco-friendly packaging and establishing collaborative marketing groups. Nevertheless, challenges were identified, including limited financial resources, resistance to innovation, and unequal internet connectivity. The participatory approach proved successful in stimulating innovation; however, sustained mentoring remains essential to ensure the long-term implementation of marketing strategies and to reinforce local economic resilience.
PERAN BRAND TRUST DALAM MEMEDIASI PENGARUH INFLUENCER MARKETING DAN USER-GENERATED CONTENT (UGC) TERHADAP PURCHASE DECISIONS GENERASI Z DI TIKTOK Fadilah, Muhamad Latif; Setiawan, Rahyuniati; Adiatma, Dani
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 9 No 3 (2025): Edisi September - Desember 2025
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v9i3.6714

Abstract

Penelitian ini menganalisis pengaruh Influencer Marketing serta User-Generated content (UGC) terhadap Purchase Discisions Generasi Z pada platform TikTok, dengan Brand Trust berperan sebagai variabel mediasi. Data diperoleh dari 405 responden melalui purposive sampling dan dianalisis menggunakan Structural Equation Modeling - Partial Least Squares (SEM-PLS) dengan perangkat lunak SmartPLS 4.0. Hasil analisis menunjukkan bahwa Influencer Marketing dan UGC memiliki pengaruh positif dan signifikan, baik secara langsung maupun tidak langsung melalui mediasi Brand Trust, terhadap Purchase Discisions Generasi Z di TikTok.
Pengaruh Brand Credibility terhadap Brand Image dan Dampaknya pada Customer Loyalty pada Aplikasi Go-Jek di Kabupaten Garut Annisa, Yusti Nur; Nurhasan, Rohimat; Setiawan, Rahyuniati
Journal of Knowledge Management Vol 13 No 2 (2019): JOURNAL OF KNOWLEDGE MANAGEMENT
Publisher : Fakultas Ekonomi Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52434/jkm.v13i2.1635

Abstract

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh brand credibility terhadap brand image dan dampaknya pada aplikasi Go-jek di Kabupaten Garut. Metode penelitian yang digunakan dalam penelitian ini adalah uji validitas reliabilitas, dan analisis jalur (Path Analysis) dengan program SPSS V20. Teknik pengumpulan data yang digunakan adalah studi kepustakaan dan studi lapangan. Penarikan sampel yang digunakan dalam penelitian ini adalah teknik non probability sampling yaitu purposive sampling sebanyak 96 responden dengan pembulatan dan ditambah 4 sebagai cadangan. Hasil penelitian disimpulkan bahwa variabel brand credibility mempengaruhi brand image serta berdampak pada customer loyalty secara parsial. Hasil dari penelitian ini diharapkan memiliki kontribusi terhadap penelitian selanjutnya atau sebagai informasi yang dibutuhkan untuk akademisi dan perusahaan Go-jek itu sendiri.
Persepsi Kemudahan terhadap Penggunaan E-Wallet serta Dampaknya pada Kepuasan Hamdani, Dandi; Setiawan, Rahyuniati; Saepuloh, Asep
Journal of Knowledge Management Vol 16 No 1 (2022): Journal Of Knowledge Management
Publisher : Fakultas Ekonomi Universitas Garut

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52434/jkm.v16i1.2128

Abstract

Metode yang dilakukan yaitu melalui menggambarkan hasil dari penelitian yaitu menggunakan metode deskriptif dan verifikatif. Populasinya yaitu masyarakat Garut. Teknik yang dilakukan adalah dengan menentukan ciri-ciri khusus dari responden, yang dimana ciri-cirinya yaitu konsumen yang pernah menggunakan E-Wallet. Teknik analisis yang digunakan yaitu dengan menggunakan Path Analysis. Selain menyebarkan pertanyaan juga, penulis menggunakan teknik mencari informasi secara langsung kepada objek, selain itu penulis juga melakukan dokumentasi. Persepsi kemudahan e-wallet OVO berdasarkan hasil skor mendapatkan kriteria penilaian yang baik. Hal ini menunjukan bahwa pengguna memiliki persepsi bahwa e-wallet OVO mudah untuk digunakan dalam bertransaksi. Penggunaan e-wallet OVO mendapatkan tanggapan baik dari responden. Responden menyebutkan bahwa akan selalu menggunakan e-wallet OVO untuk bertransaksi. Kepuasan pengguna e-wallet OVO menunjukan penilaian yang baik dari responden secara keseluruhan. Artinya, setelah menggunakan e-wallet OVO pengguna merasa puas ketika bertransaksi.
The Effect of Brand Awareness on Marketing Performance with Brand Trust mediation on Infogarut clients: Non-Culinary Kustiani, Neng Ratih; Setiawan, Rahyuniati; Mubarok, Teten Mohamad Sapril
Li Falah: Journal of Islamic Economics and Business Vol. 10 No. 2 (2025): December 2025
Publisher : Institut Agama Islam Negeri Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31332/lifalah.v10i2.12262

Abstract

This study aims to analyze the effect of Brand Awareness on Marketing Performance with the mediating role of Brand Trust on Infogarut's non culinary clients. The background of this research is based on the importance of brand awareness in shaping customer trust and increasing the effectiveness of marketing strategies, especially in MSMEs that utilize local digital platforms. This research uses a quantitative approach with Structural Equation Modeling (SEM) analysis techniques through SmartPLS 3.0 software. The sample consisted of 179 respondents who used Infogarut advertising services in the non-culinary sector. The results showed that Brand Awareness has a positive and significant effect on Brand Trust and Marketing Performance. Brand Trust is also proven to have a significant influence on Marketing Performance and mediate the relationship between Brand Awareness and Marketing Performance. The R-square values are 0.924 and 0.814 respectively, with a Q-square of 0.711, indicating the model has high predictive power. The findings provide practical and theoretical contributions in the development of brand trust-based marketing strategies.
Zeb Store Company Survey: The Effect of Fear of Missing Out (FoMO) and the Role of Social Media Marketing on Customer Satisfaction Moderated by Purchase Decision Variables Hibatul Azizi, Moch Farhan; Setiawan, Rahyuniati; Lindayani
Li Falah: Journal of Islamic Economics and Business Vol. 10 No. 2 (2025): December 2025
Publisher : Institut Agama Islam Negeri Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31332/lifalah.v10i2.12264

Abstract

This study examines the combined effects of Fear of Missing Out (FoMO) and social media marketing on customer satisfaction, with purchase decisions serving as a mediating variable. Using a quantitative survey method, data were collected from 269 online shoppers and analyzed through Partial Least Squares Structural Equation Modeling (PLS SEM). The results reveal that both FoMO and social media marketing have significant positive impacts on purchase decisions and customer satisfaction. Moreover, purchase decisions play a crucial mediating role, strengthening the indirect influence of FoMO and social media marketing on satisfaction. The findings contribute to the understanding of digital consumer behavior by integrating psychological and strategic marketing perspectives. Practically, businesses are encouraged to leverage FoMO driven marketing campaigns and optimize social media engagement to enhance customer experience and brand loyalty in the digital marketplace.
Product Performance Quality and Brand Awareness on Consumer Satisfaction: Pengaruh kualitas kinerja produk dan kesadaran merek terhadap kepuasan konsumen produk indachi prima di jawa barat Ramadani, Dendi; Setiawan, Rahyuniati; Lindayani
Li Falah: Journal of Islamic Economics and Business Vol. 10 No. 2 (2025): December 2025
Publisher : Institut Agama Islam Negeri Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31332/lifalah.v10i2.12393

Abstract

The purpose of this study is to analyze how Product Performance Quality and Brand Awareness of Indachi Prima products in West Java influence customer satisfaction. Using Partial Least Squares Structural Equation Modeling (PLS-SEM), the study applies quantitative techniques with a saturated sampling approach to test the relationships between these factors. The results indicate that brand awareness has a significant influence on customer satisfaction (p = 0.000), while product performance quality also significantly affects customer satisfaction, albeit to a lesser degree (p = 0.000). This model demonstrates good data consistency, with both factors playing important roles in shaping consumer satisfaction. The findings suggest that, while both product performance quality and brand awareness are beneficial to consumers, brand awareness has a stronger influence on customer satisfaction than product performance quality. Based on these results, businesses, particularly in the textile industry, should prioritize enhancing brand awareness through targeted marketing campaigns, social media engagement, and strategic partnerships to increase customer satisfaction and loyalty. This study contributes to the existing literature by providing empirical evidence on the relative importance of brand awareness and product performance quality in influencing customer satisfaction, offering practical insights for companies looking to improve their market positioning through effective brand management strategies.
The Impact of Live Streaming and Online Customer Reviews on Repurchase Intention in Tiktok Shop with Customer Satisfaction as an Moderation Ridwan, Ridwan Maulana; Setiawan, Rahyuniati; Oktavia Herlianti, Anggun
Li Falah: Journal of Islamic Economics and Business Vol. 10 No. 2 (2025): December 2025
Publisher : Institut Agama Islam Negeri Kendari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31332/lifalah.v10i2.13177

Abstract

This study investigates the effect of live streaming and online customer reviews on repurchase intention with customer satisfaction as a moderation on TikTok Shop. Because live streaming and online customer reviews play an important role in the sustainability of a TikTok Shop, with that added to the customer satisfaction aspect can affect a repurchase intention. The quantitative method was used with a sample of 108 online shop customers selected through simple random sampling. Data was collected through a questionnaire and analyzed using Structural Equation Modeling with SmartPLS 3.0 version. These findings confirm that Live Streaming and Online Customer Reviews have a significant direct effect on Repurchase Intent, but Live Streaming has no significant effect on Customer Satisfaction. In addition, Customer Satisfaction has a strong positive effect on Repurchase Intention and significantly moderates the relationship between Live Streaming and Repurchase Intention, but not on the Online Customer Reviews aspect. These findings highlight the integration of live streaming and reviews as a path to increase the aspect of repurchase intention on TikTok Shop. Observing the results of the indirect effect of the result, researchers consider that the role of customer satisfaction is not vital, and may change customer behavior.
Pengaruh Content Review dan Live Streaming di TikTok terhadap Purchase Decision dengan Perceived Trust sebagai Variabel Intervening pada Generasi Z Studi Pada Generasi Z Pengguna Tiktok Di Kabupaten Garut Rachmawati, Tiyara; Setiawan, Rahyuniati; Nurhasan, Rohimat
JURNAL PARADIGMA : Journal of Sociology Research and Education Vol. 6 No. 1 (2025): JUNI 2025 JURNAL PARADIGMA: Journal of Sociology Research and Education
Publisher : Labor Program Studi Pendidikan Sosiologi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53682/jpjsre.v6i1.11336

Abstract

Abstrak< strong>Penelitian ini bertujuan untuk mengevaluasi pengaruh Content Review dan Live Streaming di TikTok terhadap Purchase Decision dengan Perceived Trust sebagai variabel intervening pada Generasi Z pengguna TikTok di Kabupaten Garut Pendekatan yang digunakan adalah metode kuantitatif dengan tujuan deskriptif dan kausal serta menggunakan Structural Equation Modeling SEM PLS sebagai teknik analisis Data dikumpulkan dari 100 responden melalui metode purposive sampling Hasil penelitian mengungkapkan bahwa Content Review memiliki dampak positif terhadap Purchase Decision melalui Perceived Trust sehingga mendukung hipotesis pertama Sebaliknya Live Streaming tidak memberikan pengaruh positif terhadap Purchase Decision Temuan ini konsisten dengan penelitian sebelumnya yang menunjukkan bahwa konten yang autentik dan mendetail dapat meningkatkan kepercayaan konsumen namun tidak sejalan dengan studi sebelumnya mengenai pengaruh live streaming Penelitian ini memberikan wawasan bagi pemasar dalam memanfaatkan Content Review untuk meningkatkan Purchase Decision di TikTok serta menyarankan agar interaktivitas dalam live streaming dapat lebih ditingkatkan untuk mencapai hasil yang lebih optimal< p> Kata kunci: Content Review Live Streaming Purchase Decision Perceived Trust < em>< strong>< p>
Co-Authors Abwamiah, Nala Adiansyah, Adi Adiatma, Dani Adrian Akbar Pangestu Agna Hilyah Andini, Reza Valentina Annisa, Yusti Nur Asep Saepuloh Asep Saepuloh Caesar Ahmad Maulud Cupiadi, Hedi Dahlena, Alni Dandi Hamdani David Saputra Didit Supriyadi Dina Rahmawati Dinanti, Elpita Dini Turipanam Alamanda Dody Hermana Edi Suryadi Eeng Ahman, Eeng Fadilah, Muhamad Latif Fahrani, Marsha Siti Febrianto, Daffa Falih Fitrin Rawati Suganda Fourinta, Ananda Garliani, Gita Hamdani, Dandi Hamdani, Nizar Alam Hedi Cupiadi Herlianti, Anggun Oktavia Hermina, Tinneke Hermina, Tinneke Hibatul Azizi, Moch Farhan Ikeu Kania Isnawati . Isnawati Isnawati Jayadi, Moch Zulfan Komalawati, Anita Kurniawan, Deri Alan Kustiani, Neng Ratih Lili Adi Wibowo Lindayani Lindayani, Lindayani Luky Adrianto Maolani, Rivaldy Maulani, Galih Abdul Fatah Mega Silviani Gustari mubarok, teten mohamad sapril Mubarok, Teten Muhamad Sapril Muharam, Husni Munawar, Soviyan Nugraha, Sukma Nurhasan, Rohimat Oktavia Herlianti, Anggun Putri Rahmawati Rachmawati, Tiyara Rahmania, Sifa Rahmmawati, Putri Ramadani, Dendi Ranti Silviyanti Ratih Hurriyati Ridwan, Ridwan Maulana Rindi Andriani Rini Apridaningsih Rosanti, Anisa Saputra, Gema Akbar Giri Sa’adah, Imas Selvi Silfiani Rahayu Sifa Rahmania Silviyanti, Ranti Suwatno Suwatno Vanessa Gaffar Wahyupudin, Yusep Wardi, Tamia Aprilla Wati Susilawati, Wati Yusep Wahyupudin Yusti Nur Annisa