Article Per Year (5 Year)
p-Index From 2021 - 2026
7.639
P-Index
This Author published in this journals
All Journal Pedagogi: Jurnal Ilmu Pendidikan Jurnal Obsesi: Jurnal Pendidikan Anak Usia Dini JURNAL PENDIDIKAN TAMBUSAI Jurnal Ilmiah Mandala Education (JIME) JUPE : Jurnal Pendidikan Mandala Al-Ta'lim Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Penelitian, Pendidikan dan Pengajaran: JPPP Journal of Applied Data Sciences Khalifa: Journal of Islamic Education Afeksi: Jurnal Penelitian dan Evaluasi Pendidikan Indo-MathEdu Intellectuals Journal Jurnal Teknologi Pendidikan ( JTekpend) JPOL: Journal of Pedagogy and Online Learning Jurnal Ilmiah Ilmu Terapan Universitas Jambi
hendri, nofri
Unknown Affiliation
Religion Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

Published : 62 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Journal of Applied Data Sciences

 1 
Optimizing Sentiment Analysis on Imbalanced Hotel Review Data Using SMOTE and Ensemble Machine Learning Techniques Putra, Pandu Pratama; Anam, M. Khairul; Chan, Andi Supriadi; Hadi, Abrar; Hendri, Nofri; Masnur, Alkadri
Journal of Applied Data Sciences Vol 6, No 2: MAY 2025
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v6i2.618

Abstract

This research addresses the challenge of imbalanced sentiment classes in hotel review datasets obtained from Traveloka by integrating SMOTE (Synthetic Minority Oversampling Technique) with ensemble machine learning methods. The study aimed to enhance the classification of Positive, Negative, and Neutral sentiments in customer reviews. Data preprocessing techniques, including tokenization, stemming, and stopword removal, prepared the textual data for analysis. Various machine learning models—CART, KNN, Naive Bayes, and Random Forest—were evaluated individually and in ensemble configurations such as Bagging, Stacking, Soft Voting, and Hard Voting. The Stacking ensemble approach, utilizing Logistic Regression as a meta-classifier, demonstrated superior performance with an accuracy, precision, recall, and F1-score of 88%, outperforming Bagging (86%), Hard Voting (84%), and Soft Voting (81%). The findings highlight the effectiveness of SMOTE in balancing sentiment classes, particularly improving the classification of underrepresented Neutral and Negative categories. The novelty of this study lies in the comprehensive use of ensemble techniques combined with SMOTE, which significantly enhanced prediction stability and accuracy compared to previous approaches. These results provide valuable insights into leveraging advanced machine learning techniques for sentiment analysis, offering practical implications for improving customer experience and service quality in the hospitality industry.
Co-Authors Abna Hidayati Abrar Hadi Adam Malik Akbar, Kihsan Ramdana Akmal, Syahril Alatise, Toyosi Alfahani, Khairul Alkadri Masnur Amilia, Winanda Anam, M Khairul Ananda, Auliya Andi Supriadi Chan, Andi Supriadi Anisya Anisya Anugrah, Septrian Anugrah, Septriyan Asshiddiq, Affan Aulia, Aniza Ulfa Aulia, Vanisa Austin, Diah Anggraini Ayu Wahyuni Busro, Fauziah Salsabil DARMANSYAH . Dedi Supendra Defsry, Bagus Dini, Rahma Efendi Efendi Eldarni Eldarni Fahriza, Halfiz Fetri Yeni J Fikri, Aufa Deza Fitra Fitri, Miftahul fitria ningsih Handika, Refiona Hardika, Jodi Hariadi, Syarif Novalin Imam Muthie Irmy, Ahmad Syarif Iskandar, M Yakub Kahilah, Natasha Dwi Kurnia, Reni Lisnaini, Winda Lusi Wulandari Malna, Annisya Ammelda Mardiansyah, Ramos Masriani, Elsa Meldi Ade Kurnia yusri Meriyani, Annisa Mesra, Elia Muhammad Irfan Mutia Afnida Mutiara Felicita Amsal Novrianti Pandu Pratama Putra, Pandu Pratama Prasetia, Anggi Putra, Pelka Andesa Putri, Rizki Maelta Putri, Septia Eka Putri, Sherly Dwi Putri, Viona Aulia Rahman, Awani Rahmayanti, Elsa Rahmi Pratiwi, Rahmi Rahmi, Ulfia Rayendra, Rayendra RR. Ella Evrita Hestiandari Salmanura, Fadhila Sandeya, Resi Sandika, Citra Rahma Sandri. P, Widya Suhada Septriani, Nola Shahfitri, Rahma Diyanti Solly Aryza Suherman, Abiem Haekal Suryani, Epi Syafril Syafril tanjung, Yudi aksan Tisna Syafnita Usman, Shelby v, Novrianti Vanesa, Adilla Zikra Yudhani, Abelta Putri Yuninda Rekka, Yuninda Rekka Puttri Zainal Asril Zen, Zelhendri Zuliarni Zuliarni Zuwirna, Zuwirna