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THE EFFECT OF EMPLOYEE EMPOWERMENT, JOB ANALYSIS, AND CAREER DEVELOPMENT ON THE PERFORMANCE OF SECRETARIAT EMPLOYEES AT THE BATAM CITY GOVERNMENT OFFICE Susana, Nova; Sumardin, Sumardin; Herman, Hendri
International Journal of Multidisciplinary Research and Literature Vol. 5 No. 1 (2026): INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH AND LITERATURE
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ijomral.v5i1.413

Abstract

This study aims to analyse the influence of employee empowerment, job analysis, and career development on the performance of Secretariat employees at the Batam City Government Office, both partially and simultaneously. The approach is quantitative, using a survey method with questionnaires distributed to all 43 employees, resulting in saturated sampling. The data were analysed using multiple linear regression in SPSS. The results of the hypothesis testing indicate that employee empowerment has a significant effect on employee performance, as noted in a t-value of 3.918, which exceeds the t-table value of 1.685. The job analysis variable also has a substantial impact on employee performance, with a t-value of 4.459, which exceeds the t-table value of 1.685. Furthermore, career development has the most important influence on employee performance, with a t-value of 6.092, exceeding the t-table value of 1.685. Simultaneously, the three independent variables have a significant effect on employee performance, as evidenced by an F-value of 12.605, which exceeds the F-table value of 2.86. These findings confirm that optimising employee empowerment, clarity of job analysis, and systematic career development planning are essential factors in improving employee performance in the government environment.
THE EFFECT OF WORK COMMUNICATION, TEAMWORK, AND WORK DISCIPLINE ON PERSONNEL PERFORMANCE AT THE LUBUK BAJA POLICE SECTION, BARELANG POLICE Anggara, Risky; Sumardin, Sumardin; Mulyadi, Mulyadi; Sabri, Sabri
International Journal of Multidisciplinary Research and Literature Vol. 5 No. 1 (2026): INTERNATIONAL JOURNAL OF MULTIDISCIPLINARY RESEARCH AND LITERATURE
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ijomral.v5i1.414

Abstract

This study aims to analyze the influence of work communication, teamwork, and work discipline on the performance of personnel at the Lubuk Baja Police Station, Barelang City Police Station. The approach used is quantitative with a survey method. Respondents in this study amounted to 46 personnel who were all sampled through saturated sampling techniques. The data collection instrument was a questionnaire, while the data analysis technique used SPSS version 19 software. Hypothesis testing was carried out through simple regression analysis and multiple regression, t-test, and F-test. The results showed that work communication had a significant effect on personnel performance with a calculated t value of 10.470 greater than the t table of 1.664. Teamwork also had a significant effect on personnel performance with a calculated t value of 14.483 greater than the t table of 1.664. Furthermore, work discipline was proven to have a significant effect on personnel performance with a calculated t value of 15.757 greater than the t table of 1.664. Simultaneously, work communication, teamwork, and work discipline have a significant effect on personnel performance, as indicated by the calculated F value of 39.798, which is greater than the F table of 2.49. This finding confirms that improving personnel performance can be achieved through strengthening communication, solid teamwork, and consistent work discipline.
THE EFFECTS OF WORK DISCIPLINE, WORK LOYALTY, AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE IN THE REGIONAL TAX DIVISION I AT THE REGIONAL REVENUE AGENCY OFFICE OF BATAM CITY Saputra, Tengku Izan; Sabri, Sabri; Sumardin, Sumardin
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 3 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i3.432

Abstract

This study aims to analyze the influence of work discipline, work loyalty, and work motivation on the performance of Regional Tax I employees at the Batam City Regional Revenue Agency Office. The study used a quantitative, census-based approach, with the entire population of 81 employees serving as respondents. Data were collected through a questionnaire that had been tested for validity and reliability. The test results showed that all statement items were valid (r > 0.218, p < 0.05) and reliable (Cronbach's Alpha > 0.60). Data analysis was conducted using multiple linear regression, t-tests, F-tests, and the coefficient of determination (R²). The results of the study indicate that partial work discipline has a positive and significant effect on employee performance; work loyalty also has a positive and significant effect, and work motivation has a positive and significant effect, with the latter being the most dominant contributor. Simultaneously, work discipline, work loyalty, and work motivation have a significant effect on employee performance. The coefficient of determination of 0.719 indicates that 71.9% of the variation in employee performance is explained by the three independent variables, with the remaining 28.1% attributed to other factors outside the study. This finding emphasizes the importance of integrated human resource management in improving the performance of public sector employees.
THE EFFECTS OF SOCIALIZATION, TAX COMPLIANCE, AND TAX COLLECTION ON LAND AND BUILDING TAX REVENUE (PBB-P2) IN THE REGIONAL TAX DIVISION I OF THE REGIONAL REVENUE AGENCY (BAPENDA) OF BATAM CITY Prastika, Lilis Oktavia; Sabri, Sabri; Sumardin, Sumardin
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 3 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i3.433

Abstract

This study aims to analyze the influence of socialization, taxpayer compliance, and tax collection on Rural and Urban Land and Building Tax (PBB-P2) revenue in Regional Tax Sector I of the Regional Revenue Agency (Bapenda) of Batam City. The study used a descriptive, quantitative approach with a population of 323,830 PBB-P2 taxpayers and a sample of 100 respondents selected via simple random sampling. The instrument, in the form of a questionnaire, has been tested for validity and reliability, with all items demonstrating both. The results of the t-test show that socialization has a significant effect on PBB-P2 revenue (t count = 5.034; sig. = 0.000), taxpayer compliance has a considerable impact (t count = 8.191; sig. = 0.000), and tax collection also has a considerable effect (t count = 7.944; sig. = 0.000). Multiple linear regression analysis yields the equation Y = 5.163 + 0.090X₁ + 0.379X₂ + 0.981X₃, with a determination coefficient (R²) of 0.530, indicating that these three variables explain 53% of the variation in PBB-P2 revenue. The simultaneous F test shows a significant influence of the three independent variables on PBB-P2 revenue (F count = 98.537 > F table = 2.93; sig. = 0.000). This study emphasizes the importance of integrating socialization, compliance, and collection in increasing PBB-P2 revenue in Batam City.
THE EFFECT OF WORK COMMUNICATION, WORK MOTIVATION AND WORK DISCIPLINE ON EMPLOYEE PERFORMANCE AT PT. ATREO AMNYNTAS MUBARAK BATAM Sitinjak, Diskon; Sumardin, Sumardin; Suyono, Suyono; Sabri, Sabri
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 3 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i3.437

Abstract

This study aims to analyse the influence of work communication, work motivation, and work discipline on employee performance at PT. Atreo Amnyntas Mubarak Batam. The study's background emphasises the importance of enhancing employee performance as a critical factor in organisational performance, particularly in addressing the challenges posed by competitive dynamics and evolving work environments. This research employs a quantitative methodology utilising a survey instrument targeting employees as respondents. Data were collected through questionnaires that had been tested for validity and reliability, and then analysed using multiple linear regression. The study's results indicate that partial work communication, work motivation, and work discipline have significant effects on employee performance. In addition, the results of simultaneous tests prove that work communication, work motivation, and work discipline together have a substantial effect on employee performance at PT. Atreo Amnyntas Mubarak Batam. These findings indicate that improving employee performance can be achieved through effective work communication management, continuous motivation, and consistent work discipline. At the same time, this study is anticipated to make theoretical contributions to the development of human resource management research and to make practical contributions to the company's management in formulating policies to improve employee performance.
THE EFFECT OF EMPLOYEE EMPOWERMENT, WORK RESPONSIBILITY, WORK COMPETENCY, AND WORK MOTIVATION ON EMPLOYEE PERFORMANCE AT VILLAGE AND SUB-DISTRICT OFFICES IN GALANG DISTRICT, BATAM CITY Umar, Rohisa; Sumardin, Sumardin; Herman, Hendri
International Journal of Economy, Education and Entrepreneurship (IJE3) Vol. 5 No. 3 (2025): International Journal of Economy, Education and Entrepreneurship
Publisher : Yayasan Education and Social Center

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53067/ije3.v5i3.439

Abstract

This study aims to analyze the influence of employee empowerment, job responsibilities, job competencies, and work motivation on employee performance at the Village and Sub-district Offices of Galang District, Batam City. This research employs a quantitative methodology using a survey approach. The study population comprised all 91 employees of the Village and Sub-district Offices in Galang District, Batam City, employing a saturated sampling technique. Data were collected using a Likert-scale questionnaire and analyzed using multiple linear regression in SPSS. The results of the study indicate that, in part, employee empowerment, job responsibility, job competence, and work motivation have a significant effect on employee performance. The work motivation variable is the most dominant factor in influencing employee performance. In addition, the results of the simultaneous test prove that all four independent variables together have a significant effect on employee performance. These findings indicate that improving employee performance in government agencies at the village and sub-district levels depends heavily on efforts to empower employees, emphasize job responsibilities, enhance competencies, and manage work motivation in an integrated manner. This study is expected to provide practical contributions to government agency leaders in formulating human resource management policies to improve public service performance.
Pengaruh Dukungan Organisasi, Kepuasan Kerja dan Keterlibatan Pegawai Terhadap Kinerja Pegawai Kantor Kecamatan Batam Kota Anggraini, Maya Karnia; Herman, Hendri; Sumardin, Sumardin
eScience Humanity Journal Vol 6 No 1 (2025): eSience Humanity Vol.6 No.1 November 2025
Publisher : Asosiasi Ide Bahasa Kepri

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/esci.v6i1.374

Abstract

This study aims to examine the effect of organizational support, job satisfaction, and employee engagement on employee performance at the Batam Kota District Office. In the context of increasing public service demands and administrative responsibilities, employee performance has become a critical factor in ensuring effective and efficient governance at the local government level. However, variations in employee performance indicate the presence of organizational and psychological factors that require empirical investigation. This research employs a quantitative approach using a survey method. The population of this study consists of all employees working at the Batam Kota District Office, totaling 85 individuals, and the entire population was used as the research sample through a census technique. Data were collected using structured questionnaires and analyzed using multiple linear regression analysis to determine both partial and simultaneous effects of the independent variables on employee performance. The findings reveal that organizational support, job satisfaction, and employee engagement simultaneously have a positive and significant effect on employee performance. Partially, each independent variable also shows a significant influence on performance, indicating that employees who perceive higher organizational support, experience greater job satisfaction, and demonstrate stronger engagement tend to exhibit better work performance. The coefficient of determination indicates that these three variables contribute 3.2% to employee performance, while the remaining 96.8% is influenced by other factors not examined in this study. The results highlight the importance of strengthening organizational support systems, improving job satisfaction through fair compensation and career development opportunities, and encouraging employee involvement in decision-making processes. These efforts are expected to enhance employee performance and support the achievement of high-quality public services. This study contributes to human resource management literature, particularly in the public sector, and provides practical insights for policymakers in improving employee performance within government institutions.
The Effect of Communication, Work Facilities, and Service Speed on Community Satisfaction at Bengkong Sadai Village Office, Batam City Sari, Devita Leila; Sumardin, Sumardin
Journal of Innovative and Creativity Vol. 6 No. 1 (2026)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/joecy.v6i1.9228

Abstract

The study purpose was to to analyze the effect of communication, work facilities, and service speed on community satisfaction at the Bengkong Sadai Village Office, Batam City. Public service institutions are expected to provide effective, responsive, and citizen-oriented services to ensure positive perceptions from the community. In the context of village administration services, the quality of communication between officers and citizens, the adequacy of work facilities, and the speed of service delivery become critical factors influencing public satisfaction. Understanding how these variables shape community perceptions is important for improving service quality and strengthening public trust in local government institutions. Materials and methods. This research employed a quantitative explanatory approach with a survey method. The population consisted of 48,695 residents who had received services from the Bengkong Sadai Village Office. Using the Slovin formula with a 10% margin of error, a sample of 100 respondents was obtained. Data were collected using a structured questionnaire measured on a five-point Likert scale. Prior to hypothesis testing, the research instrument was evaluated through validity and reliability tests to ensure measurement accuracy and internal consistency. Classical assumption tests, including normality, multicollinearity, and heteroscedasticity tests, were conducted to ensure the suitability of the regression model. Multiple linear regression analysis was then applied to test the research hypotheses using t-tests, F-tests, and the coefficient of determination (R²). Results. The findings reveal that communication (Sig.=0.029), work facilities (Sig.=0.032), and service speed (Sig.=0.041) each have a positive and significant effect on community satisfaction. These results indicate that clear information delivery, adequate service facilities, and efficient service processes contribute significantly to improving citizens’ satisfaction with public services. Simultaneously, the three variables significantly influence community satisfaction (F-test Sig.=0.000). The regression model demonstrates a strong relationship (R=0.743) with an explanatory power of 55.2% (R²=0.552; Adjusted R²=0.538), indicating that more than half of the variation in community satisfaction can be explained by the variables examined in this study. Conclusions. Community satisfaction at the Bengkong Sadai Village Office is significantly influenced by the combined role of effective communication, adequate work facilities, and responsive service delivery. Improving these aspects in an integrated manner can strengthen the quality of public services and enhance citizens’ confidence in administrative institutions. Strengthening communication practices, improving service facilities, and ensuring efficient service procedures are therefore essential strategies for increasing public satisfaction and supporting sustainable improvements in local government service performance.
Co-Authors Abdul Wahab Ahmadin Ahmadin Andi Bahrun Anggara, Risky Anggarsari, Nuzuliana Anggraini, Maya Karnia Arpah, M. Aulia, Weko Indira Romanti Bahar, Lailatul Dzikriyya bia, buhari la Desy Ningsih Komalasari Dewi Permata Sari Dewi Permata Sari Didit Haryadi Feriani Budiyah Hariono, Desrian Hendri Herman Irman, Dilla Jufri Jufri Junaidi Junaidi Kawuri, Sri Kurniawan, E. Dody Laili, Saripah Larisu, Zulfiah Lestiawati, Ida Listyawati, Ika Ma’ruf, Annas Maizar, Maizar Matompo, Osgar S. Mohamad Aras Muhammad Sidik Mulyadi Mulyadi Mustaqim, Haji Napitupulu, Ester Salonika Netti Syafitri NORMA ARIF, NORMA Nursetiawati Nursetiawati Permata Sari, Dewi Prastika, Lilis Oktavia Purwadi Purwadi Rabiah Rabiah Raehana, Syarifa Rini Elfina Romi, Hutri Agus Sabri Sabri Sapura, Eni Saputra, Tengku Izan Sari, Devita Leila Settambul, Uking Kesid Sitinjak, Diskon Sudianto, Sudianto Sulaksono, Wedly Sumule, Marsia Susana, Nova Suyono Suyono Syafitri, Netti Umar, Rohisa Winta Pratiwi Zulkifli Zulkifli