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Milad, Mohammad Khusnu
Universitas Islam Negeri Sunan Ampel Surabaya
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Analisis Komunikasi Interpersonal Terhadap Kinerja Pegawai Kemendukbangga/ BKKBN Provinsi Jawa Timur Karunia, Wilis Arum; Illah, Aina Nur; Puspita, Safriya Murni; Mohammad Khusnu Milad
Jurnal Intelek Insan Cendikia Vol. 2 No. 5 (2025): MEI 2025
Publisher : PT. Intelek Cendikiawan Nusantara

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Abstract

Interpersonal communication is a key factor in enhancing work effectiveness and employee performance in government organizations. This research seeks to examine the influence of interpersonal communication on employee performance at BKKBN East Java Province. Utilizing a qualitative approach, data collection methods include observation, interviews, and documentation. The results reveal that effective interpersonal communication enhances coordination, increase productivity, and create a harmonious work environment. However, several barriers hinder communication effectiveness, such as a lack of openness, differences in communication styles, rigid organizational culture, and limitations in communication technology. To address these challenges, several strategies are recommended, including enhancing communication training, promoting an open communication culture, optimizing the use of technology, and fostering more responsive leadership. With the right strategies, interpersonal communication can serve as a critical factor in improving employee performance and achieving organizational goals.
Penerapan LSI untuk Topic Modelling Skripsi Sistem Informasi di Beberapa PTN Surabaya Oryza Sativa Nufi; Fitriya Mawadah Warahmah; Ailsa Aurellia; Mohammad Khusnu Milad
Jurnal Intelek Insan Cendikia Vol. 2 No. 5 (2025): MEI 2025
Publisher : PT. Intelek Cendikiawan Nusantara

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Abstract

This study applies Latent Semantic Indexing (LSI) for topic modelling on undergraduate thesis titles from Information Systems students at four public universities in Surabaya. The purpose of this research is to explore dominant research themes and academic trends that have emerged over recent years. A text mining approach is employed, where hundreds of thesis titles are collected from each university and pre-processed through tokenization, stopword removal, stemming, and term weighting using TF-IDF. The LSI method is then used to extract latent topics by reducing the dimensionality of the term-document matrix through singular value decomposition (SVD). The results indicate the presence of several dominant topics such as information system development, decision support systems, and data mining. These topics reflect the recurring areas of interest in the Information Systems curriculum across the universities studied. The study concludes that LSI is effective in identifying hidden semantic patterns and grouping thesis topics into meaningful clusters. These findings may support curriculum development and academic planning by highlighting students' thematic focus and institutional research directions.
Analisis Komunikasi Interpersonal Antar Pegawai pada Bidang  Kepegawaian DPU Bina Marga Provinsi Jawa Timur Ubaidillah, M Syafiq; Mahameru, Irfan Andito; Rintiarno, Mochamad Roiyan; Milad, Mohammad Khusnu
Jurnal Intelek Insan Cendikia Vol. 2 No. 5 (2025): MEI 2025
Publisher : PT. Intelek Cendikiawan Nusantara

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Abstract

Komunikasi interpersonal merupakan elemen penting dalam membangun hubungan kerja yang sehat di lingkungan organisasi publik. Penelitian ini bertujuan untuk mengkaji bagaimana komunikasi interpersonal antarpegawai berkontribusi terhadap efektivitas kerja pada bidang kepegawaian DPU Bina Marga Provinsi Jawa Timur. Pendekatan kualitatif digunakan dengan teknik pengumpulan data melalui wawancara mendalam, observasi langsung, dan studi dokumentasi. Hasil penelitian menunjukkan bahwa komunikasi yang dilakukan secara terbuka dan partisipatif mampu memperkuat koordinasi serta mendorong terciptanya suasana kerja yang kondusif. Meski demikian, masih dijumpai hambatan seperti ketimpangan posisi jabatan, kesenjangan komunikasi antargenerasi, dan penggunaan teknologi yang belum merata. Temuan ini menunjukkan bahwa komunikasi interpersonal efektif berperan penting dalam mendukung kinerja dan kolaborasi pegawai. 
Peran Komunikasi Interpersonal dalam Meningkatkan Koordinasi Kerja di PT Pelindo Multi Terminal Branch JANIRA Fitonah, Rizki Cahyani; Salsabila, Diana Sava; Nuha, Anisa Husna; Milad, Mohammad Khusnu
Jurnal Intelek Insan Cendikia Vol. 2 No. 6 (2025): JUNI 2025
Publisher : PT. Intelek Cendikiawan Nusantara

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Abstract

Penelitian ini bertujuan untuk menganalisis peran komunikasi interpersonal dalam meningkatkan koordinasi kerja di PT Pelindo Multi Terminal Branch JANIRA. Pendekatan yang digunakan adalah deskriptif kualitatif, dengan teknik pengumpulan data melalui observasi dan telaah dokumen internal. Hasil penelitian menunjukkan bahwa komunikasi interpersonal yang terbuka, jelas, dan berbasis kepercayaan memiliki pengaruh signifikan terhadap efektivitas koordinasi antar unit kerja. Hambatan komunikasi seperti perbedaan persepsi dan gaya komunikasi dapat diminimalisir melalui pelatihan keterampilan interpersonal dan mekanisme komunikasi formal maupun informal. Strategi komunikasi yang tepat terbukti memperkuat kolaborasi lintas divisi dan meningkatkan responsivitas terhadap dinamika operasional. Penelitian ini merekomendasikan penguatan budaya komunikasi terbuka dan investasi dalam pelatihan komunikasi interpersonal untuk meningkatkan kinerja organisasi.
TANTANGAN DAN DAMPAK DIGITALISASI TERHADAP KOMUNIKASI INTERPERSONAL Agustina Latifatul Mutmainnah; Egty Aulia Ramadhanti; Mohammad Khusnu Milad
Jurnal Intelek Insan Cendikia Vol. 2 No. 6 (2025): JUNI 2025
Publisher : PT. Intelek Cendikiawan Nusantara

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Perkembangan teknologi digital telah mengubah secara mendasar cara individu berkomunikasi dalam kehidupan sehari-hari. Munculnya berbagai platform digital seperti media sosial, aplikasi perpesanan instan, dan konferensi virtual telah mempermudah akses komunikasi lintas waktu dan ruang. Namun, di balik kemudahan tersebut, terdapat dinamika baru dalam pola komunikasi interpersonal yang menimbulkan tantangan tersendiri, baik dari segi kualitas interaksi, kedekatan emosional, hingga potensi kesalahpahaman. Komunikasi interpersonal yang sebelumnya banyak dilakukan secara langsung (tatap muka) kini semakin bergeser ke arah komunikasi berbasis teks atau audiovisual. Pergeseran ini memicu berbagai pertanyaan mengenai efektivitas, keotentikan, dan dampak jangka panjang dari digitalisasi terhadap hubungan antarindividu. Beberapa penelitian menunjukkan bahwa penggunaan teknologi digital dapat memperkuat koneksi sosial, sementara studi lain menyoroti risiko terjadinya keterasingan sosial, hilangnya empati, dan menurunnya kualitas hubungan interpersonal. Artikel ini bertujuan untuk mengkaji tantangan serta dampak yang ditimbulkan dari digitalisasi terhadap komunikasi interpersonal melalui pendekatan studi literatur. Dengan menganalisis temuan dari berbagai sumber ilmiah, diharapkan artikel ini dapat memberikan gambaran yang komprehensif mengenai perubahan yang terjadi serta implikasinya dalam konteks sosial dan budaya masyarakat modern.
Pengaruh Kompensasi Dan Motivasi Kerja Terhadap Kinerja Karyawan Pada MPS KUD Tani Bahagia Nafakhati Salma Nuha; Mohammad Khusnu Milad
Jurnal Ilmiah Ekonomika & Sains Vol 6 No 2 (2025): November 2025 : Jurnal Ilmiah Ekonomika & Sains
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) - Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jiesa.v6i2.711

Abstract

This study aims to analyze the influence of compensation and work motivation on employee performance at MPS KUD Tani Bahagia Mojokerto. The research employed a quantitative approach with a population of 47 employees and a sample of 32 respondents selected through a cluster random sampling technique. Data were collected using a five-point Likert scale questionnaire and analyzed through validity tests, reliability tests, multiple linear regression, F-test, and t-test using SPSS 25. The results show that compensation has a positive and significant effect on employee performance (sig. 0.000 < 0.05; coefficient 0.722), while work motivation also has a positive and significant effect (sig. 0.000 < 0.05; coefficient 0.418). Simultaneously, compensation and work motivation significantly affect employee performance (F = 62.669; sig. 0.000 < 0.05). The R Square value of 0.812 indicates that 81.2% of employee performance variation is influenced by these variables, while 18.8% is explained by other factors. The findings highlight that fair compensation and high work motivation significantly contribute to improved employee performance.
Systematic Literature Review: Transformasi Perilaku Konsumen di E- Commerce Terhadap Pengaruh Personalisasi AI, Kekhawatiran Privasi, dan Loyalitas Merek pada Generasi Z Joanna Ciendy Inasa Putri; Mohammad Khusnu Milad
Jurnal Ilmiah Ekonomika & Sains Vol 6 No 2 (2025): November 2025 : Jurnal Ilmiah Ekonomika & Sains
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) - Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jiesa.v6i2.719

Abstract

The rapid advancement of artificial intelligence (AI) technology has significantly transformed how consumers interact with e-commerce platforms. Generation Z, as the most digitally engaged consumer segment, demonstrates a strong preference for personalized and seamless online shopping experiences. This study provides a comprehensive review of how AI-based recommendation systems shape Generation Z’s purchasing decisions by balancing personalization, privacy protection, and brand loyalty. Using a Systematic Literature Review (SLR) approach, this research compiles and interprets recent empirical findings from academic publications to identify emerging patterns, ethical challenges, and marketing strategies relevant to digital-native consumers. The findings indicate that AI-driven personalization enhances consumer engagement and strengthens brand relationships; however, privacy concerns remain a major barrier to building long-term trust. Therefore, e-commerce companies are encouraged to implement transparent and ethical data management policies to foster sustainable consumer loyalty among Generation Z.
Systematic Literature Review: Peran Kepemimpinan Transformasional Dan Budaya Organisasi Dalam Meningkatkan Kinerja Karyawan Outsourcing Alfani Alifia Ardila; Mohammad Khusnu Milad
Jurnal Ilmiah Ekonomika & Sains Vol 6 No 2 (2025): November 2025 : Jurnal Ilmiah Ekonomika & Sains
Publisher : Lembaga Penelitian dan Pengabdian kepada Masyarakat (LPPM) - Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jiesa.v6i2.720

Abstract

Improving the performance of outsourcing employees has become a strategic challenge for modern organizations that rely on workforce flexibility and efficiency. Outsourced workers often face limited job security, restricted career development, and low psychological attachment to their host organizations. This study aims to systematically analyze the role of transformational leadership and organizational culture in enhancing the performance of outsourcing employees. The research employed a Systematic Literature Review (SLR) method by examining twenty peer-reviewed journal articles published between 2015 and 2025. The review process followed the PRISMA guidelines, including identification, screening, eligibility, and synthesis stages to ensure analytical transparency and validity. The findings reveal that transformational leadership and organizational culture have a significant and positive influence both partially and simultaneously on outsourcing employee performance. Transformational leadership enhances motivation, commitment, and individual responsibility through inspirational communication and moral integrity, while organizational culture acts as a collective value system that strengthens belongingness and social integration. The interaction between the two creates a synergistic effect that improves productivity, loyalty, and job satisfaction among outsourced employees. This review concludes that the success of outsourcing systems depends not only on contractual and supervisory mechanisms but also on the consistent implementation of transformational leadership aligned with an inclusive and adaptive organizational culture. Keywords: transformational leadership, organizational culture, employee performance, outsourcing employees, systematic literature review.
OPTIMALISASI POTENSI UMKM PANGAN LOKAL MELALUI SERTIFIKASI HALAL BERBASIS PENDEKATAN ABCD: STRATEGI PENINGKATAN DAYA SAING PRODUK DI DESA LIPRAK KULON Zainnurrofiq, Muhammad; Febri Nur Rochman, Muhammad; Muzaki, M Dafa Fardana; Zahrotu Fizzah, Elly; Kholifahtin, Afifah; Khusnu Milad, Mohammad
Martabe : Jurnal Pengabdian Kepada Masyarakat Vol 8, No 12 (2025): MARTABE : JURNAL PENGABDIAN KEPADA MASYARAKAT
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jpm.v8i12.4547-4556

Abstract

Program pengabdian masyarakat ini bertujuan mengoptimalkan potensi UMKM pangan lokal di Desa Liprak Kulon melalui pendampingan sertifikasi halal berbasis pendekatan Asset-Based Community Development (ABCD). Sertifikasi halal dinilai penting sebagai bentuk legalitas usaha sekaligus strategi peningkatan daya saing produk. Kegiatan dilaksanakan melalui tahapan pemetaan aset komunitas, pelatihan, sosialisasi, dan survei produk. Hasilnya menunjukkan peningkatan pemahaman pelaku UMKM terhadap pentingnya legalitas usaha dan kehalalan produk, yang tercermin dari bertambahnya jumlah pelaku UMKM yang mengajukan sertifikasi halal. Pendampingan ini tidak hanya membantu secara teknis dan administratif, tetapi juga membangun kesadaran kolektif untuk menciptakan ekosistem UMKM yang mandiri, legal, dan kompetitif. Pendekatan ABCD terbukti efektif dalam mendorong partisipasi aktif masyarakat dan dapat direplikasi di wilayah lain dengan karakteristik serupa
MANAJEMEN RESIKO TERHADAP TURNOVER KARYAWAN DI INDUSTRI WISATA EDUKASI: STUDI PADA KAMPUNG COKLAT BLITAR Khanifah, Nisfatul Laily; Milad, Mohammad Khusnu
Growth Vol 23 No 2 (2025): NOVEMBER
Publisher : Relawan Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/growth-journal.v23i2.7465

Abstract

Turnover karyawan merupakan tantangan krusial dalam manajemen sumber daya manusia di industri wisata edukasi, yang berdampak pada efisiensi operasional, biaya rekrutmen, dan kualitas pelayanan pengunjung. Penelitian ini menganalisis manajemen risiko terhadap turnover karyawan di PT Kampung Coklat Blitar melalui studi kasus berbasis magang selama empat bulan di Divisi HRD. Pendekatan kualitatif digunakan dengan teknik observasi partisipatif, wawancara semi-struktural dengan 8 responden, serta analisis dokumen seperti logbook dan data pengunjung via Pivot Table Excel. Hasil menunjukkan turnover normal secara keseluruhan, tetapi lebih tinggi di divisi lapangan (outlet, wahana, kebersihan) akibat faktor individu seperti ketidakadaptasian budaya kerja, organisasi seperti kurangnya pengembangan karier, lingkungan kerja berbeban tinggi, dan eksternal seperti peluang kompetitif. Strategi retensi perusahaan, termasuk program kesejahteraan (BPJS full, posko kesehatan), evaluasi KPI, rotasi jabatan, rekrutmen proaktif, kegiatan sosial, pelatihan experiential, komunikasi internal digital, serta mentoring karir, efektif menurunkan resign hingga 12% di lapangan. Namun, penguatan komunikasi dua arah dan jalur karir inklusif diperlukan untuk mengurangi motif job-hopping. Penelitian ini berkontribusi pada praktik manajemen risiko di sektor wisata edukasi, merekomendasikan evaluasi berkala dan kolaborasi eksternal untuk retensi berkelanjutan, mendukung visi perusahaan membangun masyarakat berdaya melalui agribisnis kakao.
Co-Authors Achmad Teguh Wibowo Adam, Shabrina Aulia Agustina Latifatul Mutmainnah Ailsa Aurellia Ainus Sukma El Diana Putri Aizzat Haqiqi Aji, Bramasta Kurnia Al Mahdi, Yafi Pandya Al Mayr, Firdaus Syaffa Alfani Alifia Ardila Alfian Pradana Isanto Anang Kunaefi, Anang Andhy Permadi, Andhy Anggraini, Defi Arifin, Vedian Recitra Asrorurrifa, Muhammad DA, Suryani Egty Aulia Ramadhanti Fanny Rosaliati Shandra Dewi Fardan Zamakhsyari Faris Mushlihul Amin Fayyad, Ahmad Mustafid Febiyanti, Yessy Auralia Febri Nur Rochman, Muhammad Fian Hidayah Nurprayogi Fikri, Hadziq Raisyan Fitonah, Rizki Cahyani Fitria, Nofiana Nur Fitriya Mawadah Warahmah ILHAM Illah, Aina Nur Inayah Azahra Indri Sudanawati Rozas Islam, Anjang Qismatul Iva Farikhatur Roikhah Izuddin, Fadhlul Izza, El - Nikmatul Joanna Ciendy Inasa Putri Karunia, Wilis Arum Khanifah, Nisfatul Laily Khilya, Aintana KHOIRUL ANAM Kholifahtin, Afifah Latifatur Rohmah Mahameru, Irfan Andito Maulana, Irsyad Meitasari, Bella Tri Moch Yasin, Moch Mohammad Fathan Syarief Muzaki, M Dafa Fardana Nadya Salsabillah Hazya Nafakhati Salma Nuha Nanda Prasetyo, Rieke Artha Ningrum, Fauziah Afrisa Nisfatul Laily Khanifa Novia Rahma Nugraha, Muhammad Ardi Nuha, Anisa Husna Nuha, Qonita Dzatin Nur Jauharin Insi'ah Nurrachman Fadillah, Syaifu Olga Bunga Fajar Pertiwi Oryza Sativa Nufi Permadhy, Andhy Pitaloka, Hikmah Fajriana Anggun Prasasti Karunia Farista Ananto Prayuda, Shanas Septy Puspita, Safriya Murni Putri Natalis, Hogie Dwi Putri, Qurrotu Aini Rahmah, Salsabila Zulfa Riansya Wijaya, Rayyan Ajmal Rifqotul Itsnainiyah Rintiarno, Mochamad Roiyan Rizka Ardillah Rizkyah, Alfinatun Nur Rochmawati, Reni Romansyah, Ahmad Imam Rowanda, Okta Destra Salsabila Zulfa Rahmah Salsabila, Diana Sava Shofiana, Aulia Nanda Sinorowenti, Adelia Ayu Siti Hasanah UBAIDILLAH, M SYAFIQ Wajedi, Ahmad Rizki Warnadhani, Etmin Yeliena Salsabila Putri Yuda Yullyana, Ellena Manaby Yusuf Amrozi Zahra Adistya Saffanah Zahrotu Fizzah, Elly Zainnurrofiq, Muhammad Zidna Ghina Zilbram Devano, Nico