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COLLABORATIVE GOVERNANCE IN WASTE MANAGEMENT AT THE SIDENRENG RAPPANG REGENCY ENVIRONMENTAL AGENCY Akmes, Riska; Yamin, Muh Nur; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73838

Abstract

This study aims to find out the process of Collaborative Governance in Waste Management at the Environment Agency of Sidenreng Rappang Regency. This research includes descriptive qualitative research with data collection techniques through observation, interviews, literature studies and documentation. Data analysis techniques consist of data reduction, data presentation and conclusion drawn.The results of this study show that the Collaborative Governance process in Waste Management at the Sidenreng Rappang Regency Environment Agency focuses on the initial conditions, the collaborative process so that it produces outcomes (results) from the collaboration process that has been implemented and running, but it is still not optimal. The initial condition for the formation of collaboration is the high generation of waste compared to waste management which is relatively low in Sidenreng Rappang Regency. There are 5 (five) indicators of the collaborative process that are considered in looking at the collaboration process, namely face-to-face dialogue, building trust, commitment in the process, mutual understanding and intermediate (middle) results. Of the five indicators, the obstacles are the indicators of mutual understanding and intermediate (middle) results because there are still components of society that do not dispose of waste in their place, this reflects not carrying out their responsibilities according to the direction and agreement on the division of tasks. So that the results  obtained are the implementation of the collaboration process, but it still needs to be optimized for mutual understanding and intermediate results in active participation and contribution to the common interest to realize that waste management in Sidenreng Rappang Regency is running well.
E-SAMSAT IN REALIZING PUBLIC SERVICES AT THE SAMSAT OFFICE IN GOWA DISTRICT Rianti, Rianti; Nur, Andi Cudai; Guntur, Muhammad; Rukmana, Novayanti Sopia
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70815

Abstract

This study  aims to determine  the quality of e-Samsat in realizing public services at the Samsat Office in Gowa Regency and to determine the quality of public services from the e-Samsat public service system in the Samsat Office in Gowa Regency.  This research uses a qualitative approach with descriptive methods. Data collection was carried out by field observations, interviews and documentation.  Data analysis techniques use data condensation,  data  presentation  and conclusion.  The results of this study indicate that the success  of e-Samsat  in realizing  public services  at the Samsat Office in Gowa Regency has not been optimally successful. This can be seen through three research  indicators. The successful indicator is Accountability with a clear type of service when using the e-Samsat  service.  Responsiveness  and Responsibility indicators that have not been successful in implementing this e -Samsat service system. The e-Samsat service  system at the Gowa Regency  Samsat office  has not been able to create quality services.
THE ROLE OF THE GOVERNMENT IN DETERMINING THE PURCHASE PRICE OF OIL PALM FRESH FRUIT BUNCHES IN CENTRAL MAMUJU REGENCY Ritu, Susan; Sakawati, Herlina; Nur, Andi Cudai; Purna, Zarni Adia
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73863

Abstract

This study aims to determine the role of the government in determining the purchase price of oil palm fresh fruit bunches in Central Mamuju district and government obstacles in determining the purchase price of oil palm fresh fruit bunches in Central Mamuju district. This research is a qualitative research with 4 informants. Data collection was carried out using observation, interview and documentation techniques. The data analysis technique used consists of data condensation, data presentation and conclusion drawing.The results of this study indicate that the role of the government in determining the purchase price of oil palm fresh fruit bunches in Central Mamuju district can be seen from three roles: 1) as a regulator, 2) as a stabilizer, 3) as a dynamizer has played a good role in regulating, supervising and maintaining the stability of FFB prices. There are several obstacles to the role of the government in setting FFB prices, namely oil palm companies that do not comply with the price policy set, farmers' understanding of the rules that are still lacking and cooperation and support from the government that is less than optimal.
Effectiveness of Motor Vehicle Tax Collection Services Through Samsat Outlets in the One-Roof Manunggal Administration System (SAMSAT) Office in the Takalar Region Nur, Andi Cudai; Annisa, Ainun Husnun; Rukmana, Novayanti Sopia
Jurnal Aktor Vol 3, No 1 (2023): October
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i1.54706

Abstract

This study aims to determine the effectiveness of motor vehicle tax collection services through Samsat outlets at the Takalar Regional One-Stop Single Administration System (SAMSAT) Office and what supporting and inhibiting factors are faced in its optimization. This research uses a qualitative approach. Data collection carried out in this study is interactive data analysis through stages: data collection, data reduction, data presentation, and conclusion testing.The results of this study indicate that the effectiveness of motor vehicle tax collection services through Samsat outlets at the Takalar Region One-Stop Single Administration System (SAMSAT) office related to Efficiency is running quite well, Adequacy is running quite well, Equity is running well, Responsiveness is not running optimally or not running well and Accuracy is not running optimally or not running well. So it can be said that the effectiveness of motor vehicle tax collection services through Samsat Outlets at the Takalar Region One-Stop Single Administration System (SAMSAT) Office has not been running effectively in this case there are still acts of illegal levies committed by Samsat Outlet officers then samsat outlet officers have not been able to provide a quick response to complaints given by taxpayers in making motor vehicle tax payments. In addition, Samsat Outlet services have not had a significant impact on increasing and receiving motor vehicle tax targets.  Suggestion: The Takalar Regional Samsat Office, especially the North Galesong Samsat Outlet service, can improve the services provided to the taxpayer community so as to increase the number of users of Samsat Outlet services.
TOURISM OBJECT MANAGEMENT IN WAJO REGENCY Sampetamma, Yurike; Guntur, Muhammad; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70790

Abstract

This study aims to determine the management of tourism objects in Wajo Regency. The type of research used is descriptive qualitative, while the data sources used in this study are primary data sources and secondary data sources with a total of 7 informants. Data collection techniques using observation, interviews, and documentation. The data analysis technique used in this study is data reduction, data presentation, and drawing conclusions. The validation of the data used is source triangulation and technique triangulation. The researcher uses George R Terry's theory of management elements, which is used to assess tourism object management at the Wajo Regency Youth Sports and Tourism Office. Based on the results of the study, the management of tourism objects in Wajo Regency with reference to George R Terry's theory of management elements has not been carried out optimally. The human and financial elements are one of the inhibiting factors that the management of tourist objects has not been maximized. Likewise human resource management has not been maximized in terms of quality and quantity possessed, because the average existing human resources based on their educational background on human resources are not in accordance with the education and skills of the field of work where they are placed. In terms of quantity, the number of human resources has not been sufficient. This can be seen from the number of tourist destinations visited, which are still short of employees. Financial management cannot be said to be good because the available funds or budget are very limited and cannot meet needs, also very dependent on the regional budget so that they cannot support all tourism object management activities.
THE ROLE OF INFORMATION AND DOCUMENTATION MANAGEMENT OFFICERS IN ENSURING ACCESS TO OPEN INFORMATION AT THE OFFICE OF THE GENERAL ELECTION COMMISSION OF NORTH LUWU REGENCY Rusman, Karmila; Nur, Andi Cudai; Guntur, Muhammad; Fitri, Anisa
Jurnal Aktor Vol 4, No 2 (2025): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i2.70796

Abstract

This study aims at the Role of Information Management and Documentation Officers (PPID) in Assuring Access to Information Disclosure at the Office of the General Election Commission (KPU) of North Luwu Regency. To achieve this goal, the researchers used data collection techniques through observation, interviews and documentation. The data that has been obtained from the research results are processed using qualitative analysis with data collection techniques, namely observation, interviews, and documentation. The data obtained from the results of the study were processed using data analysis techniques, data reduction, data presentation and conclusion. The results of the study show that the Role of Information Management and Documentation Officers (PPID) in Assuring Access to Information Disclosure at the Office of the General Election Commission (KPU) of North Luwu Regency is seen from the Role of Heroepoetri (2003), namely: (1) Role as Policy, (2) Role as Strategy, (3) Role as Communication. Assessment of the Role of Information Management and Documentation Officials (PPID) seen from the observations of researchers and the results of interviews between researchers and informants, it can be concluded that Open Access to Information can be said to be good. This is evident from the policies made in information services, strategies achieved and coordination with regional apparatus to provide public information services.
Transparency of the Booty Auction at the Jeneponto State Attorney Nur, Andi Cudai; Erwin, Fitrah In Ramahani; Yamin, Muh Nur
Jurnal Aktor Vol 3, No 2 (2024): February
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v3i2.61771

Abstract

This study aims to find out how the Transparency of Booty Auctions at the Jeneponto State Attorney's Office. To achieve the objectives of the study, researchers used data collection techniques through observation, interviews, and documentation. Data obtained from the results of the study were then processed by using qualitative analysis. The results of this study illustrate that transparency in the auction of loot at the Jeneponto District Attorney's Office has reached a good level, although there are still some aspects that require improvement. This assessment is based on the evaluation of indicators of openness of service processes and complaint mechanisms that have been running effectively. However, one aspect that requires more attention is related to the ease of access to information. There is low public awareness regarding the implementation of loot auctions, which is an indicator that efforts to increase public knowledge need to be improved. Therefore, the Jeneponto District Attorney's Office is advised to introduce innovations in disseminating information related to loot auctions, including the use of online-based platforms, to achieve wider openness and allow more people to be involved and file complaints related to the conduct of auctions. This will help strengthen transparency, participation, and accountability in the loot auction process.
IMPLEMENTATION OF PARKING LEVY MANAGEMENT POLICY IN INCREASING REGIONAL ORIGINAL REVENUE IN MAKASSAR CITY (STUDY ON THE GREATER MAKASSAR PARKING AREA COMPANY) Putra, Alim Alisa; Sakawati, Herlina; Nur, Andi Cudai
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73835

Abstract

This study aims to find out, analyze and describe how the implementation of the Parking Retribution policy as a source of regional original income in Makassar City. This type of research is descriptive qualitative research with data collection techniques namely observation, interviews, and documentation. The validity of the data is checked by means of source triangulation and technical triangulation. Data analysis techniques use data condensation, data presentation, and drawing conclusions.The results of this study indicate that in order to increase Local Own Revenue through parking fees, it is necessary to make continuous efforts to improve efficiency, transparency, and quality of management of parking fees. Thus, the City of Makassar can optimize the potential revenue from parking fees and strengthen regional finances to support the development and implementation of better public services.
FULFILLMENT OF THE STANDARD COMPONENTS OF HAJJ AND UMRAH SERVICES AT THE OFFICE OF THE MINISTRY OF RELIGION OF JENEPONTO REGENCY Fajar, Muh Taufik; Nur, Andi Cudai; Yamin, Muh Nur
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73850

Abstract

This study aims to determine the Quality of Hajj and Umrah Services at the Office of the Ministry of Religion of Jeneponto Regency. This research includes descriptive qualitative research with data collection techniques through observation, interviews, and documentation. Data analysis techniques consist of data reduction, data presentation, and conclusion drawn. The results of the study show that the quality of the Fulfillment of the Hajj and Umrah Service Standard Components at the Office of the Ministry of Religion of Jeneponto Regency has not met the quality of service standards in the dimension of service quality stated by parasuraman et al. in Tjiptono (2000; 70) namely: 1) Direct Evidence, 2) Reliability, 3) Responsiveness, 4) Assurance, and 5) Emphaty. Of these five dimensions, they have not been able to provide quality services to the community. There are still several things that are the dimensions of Direct Evidence and Responsiveness. Further improvements are still needed which are important for the office of the Ministry of Religion of Jeneponto Regency to optimize Hajj and Umrah services and realize quality services
EVALUATION OF COMMUNITY ASPIRATION EVENT (AJAMMA) THROUGH E-GOVERNMENT AS A PUBLIC SERVICE APPLICATION IN THE MAKASSAR CITY DPRD Kasih, Andi Selvi Ratih; Nur, Andi Cudai; Sakawati, Herlina
Jurnal Aktor Vol 4, No 3 (2025): June
Publisher : Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/aktor.v4i3.73832

Abstract

This study aims to find out two things. The first is the evaluation result of the Community Aspirations Event (AJAMMA) through E-Government as a public service application at the Makassar City DPRD Secretariat. The two supporting and inhibiting factors are the AJAMMA application program in improving the quality of public services at the Makassar City DPRD Secretariat office. This study uses a qualitative approach. Data collection is done through observation techniques, interviews, and documentation. The data analysis technique used in this study was Spradley's data analysis through the stages of domain analysis, taxonomic analysis, compensatory analysis, and analysis of cultural themes. The results of this study indicate that the evaluation of the Community Aspirations Event (AJAMMA) through E-Government as a public service application at the Makassar City DPRD Secretariat based on the assessment of input indicators, process indicators, output indicators, and outcome indicators, can be stated to have gone well. This is supported by the convenience felt by the community in terms of channeling aspirations that have been present based on mobile applications. However, this mobile application-based service often experiences server disturbances which are affected by the user's internet connection.