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Hubungan Kualitas Pelayanan Keperawatan dan Komunikasi Terapeutik dengan Kepuasan Pasien di Rumah Sakit Daerah dr. A. Dadi Tjokrodipo Kota Bandar Lampung Rizkiawan, Rachmat; Novikasari, Linawati; Kusumanignsih, Dewi
Malahayati Nursing Journal Vol 6, No 2 (2024): Volume 6 Nomor 2 2024
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v6i2.12083

Abstract

ABSTRACT The target of patient satisfaction as set by the Health Service Unit of the Ministry of Health of the Republic of Indonesia, target for patient satisfaction at 92%. However, in Bandar Lampung City, specifically at Dr. A. Dadi Tjokrodipo Hospital, patient satisfaction stands at 70%. This indicates a disparity between the Ministry of Health's standards and the current state of hospitals in Bandar Lampung City. This study aims to explore the correlation between nursing service quality, therapeutic communication, and patient satisfaction at Dr. A. Dadi Tjokrodipo Hospital in Bandar Lampung City. This study is a quantitative methodology, employing a cross-sectional design. This study population consist of 124 patients, with a sample size of 96 patients, and selected through purposive sampling techniques. The data collection process by distributing questionnaires. Data analysis included both univariate and bivariate analyses, facilitated by the utilization of the Chi Square test. The majority of respondents within the aged between 35 to 54 years (47.9%). Additionally, the majority of respondents reported a hospital stay duration of two days (40.6%), while a substantial portion held an undergraduate degree (29.2%) and were self-employed (25%). The study revealed a significant correlation between service quality and patient satisfaction, with a p-value of 0.001 (<α 0.05), and an odds ratio (OR) of 5.400. Furthermore, a significant correlation between therapeutic communication and patient satisfaction, with a p-value of 0.021 (<α 0.05), and an odds ratio (OR) of 2.965. The study's findings suggest the higher service quality and improved therapeutic communication can directly correlate with higher levels of patient satisfaction. Keywords: Nursing Service Quality, Therapeutic Communication, Patient Satisfaction   ABSTRAK Target Kepuasan pasien sesuai dalam Unit Pelayanan Kesehatan Kementerian Kesehatan Republik Indonesia yaitu 92%. Namun di Kota Bandar Lampung tepatnya pada RSD dr. A. Dadi Tjokrodipo kepuasan pasien terdapat 70% yang artinya terdapat kesenjangan dari standar yang diberikan oleh kementerian kesehatan dengan salah satu rumah sakit yang ada di Kota Bandar Lampung. Diketahui hubungan kualitas pelayanan keperawatan dan komunikasi terapeutik dengan kepuasan pasien di rumah sakit daerah dr. A. Dadi Tjokrodipo Kota Bandar Lampung. Penelitian ini menggunakan pendekatan kuantitatif dengan desain cross sectional. Populasi penelitian yaitu 124 pasien, dengan dengan jumlah sampel 96 responden, dengan menggunakan teknik purposive sampling. Proses pengumpulan data menggunakan kuesioner. Analisis data meliputi analisis univariat dan bivariat dengan penggunaan uji Chi Square. Sebagian besar responden berusia antara 35 hingga 54 tahun (47,9%). Sebagian besar responden lama masa inap di rumah sakit selama dua hari (40,6%), sebagian besar memiliki pendidikan sarjana (29,2%) dan bekerja sebagai wiraswasta (25%). Adanya hubungan antara kualitas pelayanan dengan kepuasan pasien didapatkan p-value 0,001 (<α 0,05), dengan nilai Odd-Ratio (OR) sebesar 5,400. Adanya hubungan antara komunikasi terapeutik dengan kepuasan pasien didapatkan  p-value 0,021 (<α 0,05), dengan nilai Odd-Ratio (OR) sebesar 2,965. Temuan penelitian ini menunjukkan bahwa kualitas pelayanan yang lebih baik dan komunikasi terapeutik yang lebih baik dapat berkorelasi langsung dengan tingkat kepuasan pasien yang lebih tinggi. Kata Kunci: Kualitas Pelayanan Keperawatan, Komunikasi Terapeutik, Kepuasan Pasien 
Pemberian ASI Eksklusif dengan Kejadian Stunting di Wilayah Kerja Puskesmas Kedaton Bandar Lampung Susanti, Ratna; Novikasari, Linawati; Setiawati, Setiawati
Malahayati Nursing Journal Vol 6, No 9 (2024): Volume 6 Nomor 9 (2024)
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v6i9.14517

Abstract

ABSTRACT Stunting is a chronic malnutrition problem that can hinder children's physical and mental development, besides that children are more susceptible to infectious diseases. One of the risk factors for stunting in children is the lack of nutritional intake for toddlers, especially the intake of good nutrition for infants, namely breast milk. Breastfeeding is thought to affect the incidence of stunting. In 2022, the stunting rate in Indonesia reaches 21.6%, and the standard figure set by WHO is 20%. Objective: Known the relationship between exclusive breastfeeding and the incidence of stunting in toddlers aged > 6 to 59 months in the Working Area of the Kedaton Bandar Lampung Health Center. Known the relationship between exclusive breastfeeding and the incidence of stunting in toddlers aged > 6 to 59 months in the Working Area of the Kedaton Bandar Lampung Health Center. The type of research used in this study is quantitative, analytical design using a cross sectional approach. The population in the study of toddlers and mothers of toddlers aged >6 to 59 months in the Kedaton Bandar Lampung Health Center Work area as of June 2023 amounted to 50 respondents to data collection techniques using the Non Random Sampling technique accidentally and using the chi square statistical test. Based on the frequency distribution of height of children with stunting 8 (16%) toddlers and not stunting 42 (84%) toddlers, The results of the statistical test obtained a p-value of 0.071 or a p-value of <0.05 with an Odd Ratio of 556 which means that there is a relationship between exclusive breastfeeding and the incidence of stunting in the working area of the Bandar Lampung kedaton health center in 2023. Keywords: Exclusive Breastfeeding, Stunting, Toddlers  ABSTRAK Stunting adalah masalah kurang gizi kronis yang dapat menghambat perkembangan fisik dan mental anak, selain itu anak lebih rentan terhadap penyakit infeksi. Faktor resiko stunting pada anak salah satunya adalah kurangnya asupan gizi balita,terutama asupan gizi tarbaik untuk bayi yaitu ASI. Pemberian ASI diduga berpengaruh terhadap kejadian stunting. Pada tahun 2022 angka stunting diindonesia mencapai 21,6 %, dan angka standar ditetapkan oleh WHO 20%. Diketahui hubungan pemberian ASI Eksklusif dengan kejadian stunting pada balita usia > 6 s/d 59 bulan di Wilayah Kerja Puskesmas Kedaton Bandar Lampung. Jenis penelitian yang digunakan dalam penelitian ini adalah kuantitatif, rancangan analitik dengan menggunakan pendekatan cross sectional. Populasi dalam penelitian balita dan ibu balita usia >6 sd 59 bulan  diwilayah Kerja Puskesmas Kedaton Bandar Lampung terhitung sejak bulan juni 2023 yang berjumlah 50 responden teknik pengambilan data menggunakan teknik Non Random Sampling secara accidental dan menggunakan uji statistic chi square. Berdasarkan distribusi frekuensi tinggi badan anak dengan stunting 8 (16%) balita dan tidak stunting 42 (84%) balita, hasil uji statistik didapatkan p-value 0,071 atau p-value <0,05 dengan Odd Ratio 556 yang artinya terdapat ada hubungan antara pemberian ASI Eksklusif dengan kejadian Stunting diwilayah kerja puskesmas kedaton Bandar Lampung tahun 2023. Kata Kunci: ASI Eksklusif, Stunting, Balita
Efektivitas Pemberian Aromaterapi Lavender Terhadap Penurunan Tekanan Darah Pada Pasien Penderita Hipertensi di Panti Sosial Tresna Werdha Natar Kab. Lampung Selatan Pritasari, Laili; Andoko, Andoko; Novikasari, Linawati; Trismiyana, Eka
Malahayati Nursing Journal Vol 6, No 6 (2024): Volume 6 Nomor 6 2024
Publisher : Universitas Malahayati Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33024/mnj.v6i6.12060

Abstract

ABSTRACT Hypertension is a manifestation of disturbances in the hemodynamic balance of the cardiovascular system, in which the pathophysiology is multi-factorial, so it cannot be explained by only one single mechanism. Lampung Province Health Profile In 2019, the prevalence of hypertension in residents aged ≥15 years in Lampung Province was 15.10% with the achievement of health services for hypertensive patients of 49.10%; while Bandar Lampung City has a prevalence of hypertension in residents aged ≥15 years of 16.71% with health service outcomes for hypertensive patients of 71.40%. This study aims to analyze the effect of giving lavender aromatherapy to blood pressure in hypertensive patients at the Tresna Werdha Natar Social Institution, Kab. South Lampung. This type of research uses a quasi-experimental design. By using a one group research design pre test and post test design. The research was conducted from 31 July to 6 August 2023. The sampling technique in this study was a non-probability purposive sampling method. Data analysis used univariate and bivariate analysis with the T test. The mean blood pressure before administering lavender aromatherapy was 178.67 systolic, 103.67 diastolic. The mean blood pressure after administration of lavender aromatherapy was 154.33 systolic, 97.00 diastolic. The results of the P value are 0.000 <0.05 which means that Ha is accepted and Ho is rejected, which means that there is effectiveness of lavender aromatherapy on blood pressure in people with hypertension at the Tresna Werdha Natar Social Institution, Natar Regency. South Lampung. Keywords: Hypertension, Lavender Aromatherapy  ABSTRAK Hipertensi merupakan manifestasi gangguan keseimbangan hemodinamik sistem kardiovaskular, yang mana patofisiologinya adalah multi faktor, sehingga tidak bisa diterangkan dengan hanya satu mekanisme tunggal. Profil Kesehatan Provinsi Lampung tahun 2019, prevalensi hipertensi pada penduduk dengan usia ≥15 tahun di Provinsi Lampung sebesar 15,10% dengan capaian pelayanan kesehatan bagi pasien hipertensi sebesar 49,10%; sedangkan Kota Bandar Lampung memiliki prevalensi penyakit hipertensi pada penduduk dengan usia ≥15 tahun sebesar 16,71% dengan capaian pelayanan kesehatan bagi pasien hipertensi sebesar 71,40%. Penelitian ini bertujuan untuk menganalisa pengaruh pemberian aromaterapi lavender terhadap tekanan darah pada penderitahipertensi di Panti Sosial Tresna Werdha Natar Kab. Lampung Selatan. Jenis penelitian ini menggunakan quasi experimental design. Dengan menggunakan rancangan penelitian one group pre test and post test design. Penelitian dilaksanakan pada tanggal 31 Juli sampai 6 Agustus tahun 2023. Teknik sampel dalam penelitian ini Non-probability metode purposive sampling. Analisa data menggunakan analisa univariat dan bivariat dengan uji T test. Rerata tekanan darah sebelum pemberian aromaterapi lavender sistolik 178.67, diastolik 103.67. Rerata tekanan darah sesudah  pemberian aromaterapi lavender sistolik 154.33, diastolik 97.00. Hasil nilai P value 0,000<0,05 yang bermakna Ha diterima dan Ho ditolak yang artinya terdapat efektivitas aromaterapi lavender terhadap tekanan darah pada penderita hipertensi di Panti Sosial Tresna Werdha Natar Kab. Lampung Selatan. Kata Kunci: Hipertensi, Aromaterapi Lavender
Asuhan keperawatan diare pada anak dengan pemberian terapi madu Ryalita, Novindri; Novikasari, Linawati; Wardiyah, Aryanti
THE JOURNAL OF Mother and Child Health  Concerns Vol. 4 No. 7 (2025): October Edition
Publisher : Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Persatuan Perawat Nasional Indonesia (PPNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Background: Diarrhea is a common health problem among children and can lead to dehydration and even death if not managed properly. In addition to medical treatment, natural therapies such as honey administration have the potential to accelerate recovery. Honey is known to have antimicrobial properties and can help restore fluid and electrolyte balance. Purpose: to describe nursing care for children with diarrhea who were given honey as a complementary therapy as part of independent nursing interventions. Method: This research uses a case study approach with a sample of two pediatric patients experiencing diarrhea. Data collection was conducted through interviews, observation, and documentation review. The nursing care process included assessment, nursing diagnosis, planning, implementation, and evaluation, with a focus on the administration of honey over a period of three days, given three times a day in the morning, afternoon, and evening at a dose of 2.5 ml each time. Result: After three days of honey administration, both patients showed improvement in the severity of diarrhea. Initially, both were categorized as having severe diarrhea. Following the intervention, their condition improved to mild diarrhea. The frequency of bowel movements decreased from 7 and 6 times (pre-test) to 2 and 3 times (post-test), and stool consistency changed from watery to solid. Conclusion: Honey therapy has been proven to help accelerate the healing process in children with diarrhea. This intervention can serve as a safe and easily applied alternative for independent nursing care
Gambaran Kesiapsiagaan Masyarakat Terhadap Penanggulangan Bencana Banjir Di Wilayah Kelurahan Nyunyai Kecamatan Rajabasa Kota Bandar Lampung: Community, Preparedness, Flood Disaster Ningrum, Dyah Intan Kusuma; Romayati, Umi; Novikasari, Linawati; Winarno, Rudi
Jurnal Keperawatan Muhammadiyah Vol 10 No 4 (2025): JURNAL KEPERAWATAN MUHAMMADIYAH
Publisher : UNIVERSITAS MUHAMMADIYAH SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jkm.v10i4.27530

Abstract

Background: According to the Lampung Regional Disaster Management Agency (BPBD), there were 10 recorded flood incidents across Bandar Lampung, South Lampung, Pesawaran, and Tulang Bawang throughout February 2024. Among these events, flooding was the most prevalent, resulting in damage to 235 buildings and financial losses estimated at approximately 155 million rupiah. Objective: This study aims to provide an overview of community preparedness in flood disaster management in the Nyunyai Sub-district, Rajabasa District, Bandar Lampung City. Method: This research employed a descriptive study design using a cross-sectional approach. The study was conducted in Neighbourhood I (LK I) of Nyunyai Sub-district, which includes four neighbourhood units (RT). The total population consisted of 283 households, with a sample of 166 households selected using probability sampling through proportionate stratified random sampling. Data were analysed using univariate analysis. Results The findings show that the vast majority of respondents demonstrated a “prepared” level of flood readiness, with 150 individuals (90.4%) falling into this category, and 6 individuals (3.6%) categorized as “very prepared.” However, 10 individuals (6.0%) were found to be “less prepared.” Conclusion: The study concludes that the majority of respondents in LK I, which includes RT 3, RT 5, RT 6, and RT 8 of Nyunyai Sub-district, are in the “prepared” category (90.4%) in terms of flood disaster preparedness. It is recommended that residents actively participate in disaster preparedness activities such as simulations, training, and public education sessions. In addition, households are encouraged to prepare emergency equipment and develop family evacuation plans in anticipation of future flood events.
Analisis Pengetahuan Dengan Penilaian Kesiapan Perawat Pada Situasi Krisis Pasien Anak di IGD RSUD dr. Abdul Moeloek Provinsi Lampung Tahun 2025 Velda, Ines Livia; Novikasari, Linawati; Setiawati; Wardiyah, Aryanti
Jurnal Keperawatan Muhammadiyah Vol 10 No 4 (2025): JURNAL KEPERAWATAN MUHAMMADIYAH
Publisher : UNIVERSITAS MUHAMMADIYAH SURABAYA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30651/jkm.v10i4.27538

Abstract

Background: To handle the crisis conditions of pediatric patients, knowledge is needed with the assessment of nurse readiness and special skills in the ER, one of which is by understanding preparedness. Based on the recapitulation of the number of visits by pediatric patients in the ER of Dr. H. Abdul Moeloek Hospital, Lampung Province in 2023 was 35,683 and in 2024 was 25,341. The number of deaths in pediatric patients in 2024 was 164. The number of deaths of pediatric patients increases every year, if nurses on duty in the ER handle the crisis situations of pediatric patients properly, the number of deaths can decrease. Objective: To analyze the relationship between knowledge and nurse readiness in crisis situations of pediatric patients in the ER of Dr. H. Abdul Moeloek Hospital, Lampung Province. Method: The type of research used is quantitative descriptive analysis. The population in this study were all nurses who worked in the Emergency Room of Dr. H. Abdul Moeloek Hospital, Lampung Province, starting from January 25 to May 14, 2025, totaling 34 people. The sampling technique used in this study was total sampling. Results: Based on the results of statistical tests, the p-value data was obtained at 0.116 or p-value <0.05, which means that there is no statistically significant relationship between the level of knowledge and attitudes of nurses in dealing with crisis situations of pediatric patients in the Emergency Room of Dr. H. Abdul Moeloek Hospital, Lampung Province in 2025.   Conclusion: It is hoped that the results of this study can add references for other students who want to conduct further research on emergency nursing in pediatric patients.
Analisis efektifitas pemberian air kelapa muda dan madu terhadap penurunan tekanan darah pada pasien hipertensi Winanda, Bayu; Chrisanto, Eka Yudha; Djamaludin, Djunizar; Novikasari, Linawati
JOURNAL OF Qualitative Health Research & Case Studies Reports Vol 5 No 7 (2025): December Edition 2025
Publisher : Published by: Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Persatuan Perawat Nasional Indonesia (PPNI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56922/quilt.v5i7.1564

Abstract

Background: The increase in hypertension in the Pasiran Jaya Community Health Center (Puskesmas) work area has seen an increase in hypertension patients, from 324 in 2021 to 421 in 2022. One non-pharmacological treatment is young coconut water and honey. Young coconut water is believed to lower blood pressure, while honey contains important compounds that can influence antioxidant activity. Purpose: To determine the effectiveness of young coconut water and honey on lowering blood pressure in hypertensive patients. Method: This quantitative study used a quasi-experimental design using a pretest-posttest approach with a control group design. This study was conducted in the Pasiran Jaya Community Health Center (Puskesmas) work area in Tulang Bawang in August 2023. The sample selection technique used purposive sampling. Results: Bivariate data analysis using a t-test on systolic and diastolic blood pressure testing yielded a p-value of 0.001 < 0.05 for systolic blood pressure and a p-value of 0.006 < 0.05 for diastolic blood pressure. Conclusion: The administration of young coconut water and honey is effective in reducing blood pressure in hypertensive patients. Keywords: Blood Pressure; Honey; Young Coconut Water. Pendahuluan: Peningkatan hipertensi di Wilayah Kerja Puskesmas Pasiran Jaya terdapat peningkatan penderita hipertensi dari tahun 2021 sebanyak 324 penderita dan pada tahun 2022 meningkat menjadi 421 penderita hipertensi. Salah satu pengobatan non-farmakologi yaitu air kelapa muda dan madu. Kandungan yang dimiliki air kelapa muda dipercaya dapat menurunkan tekanan darah. Sedangkan madu memiliki kandungan penting yang dapat mempengaruhi aktivitas antioksidan. Tujuan: Untuk mengetahui efektifitas pemberian air kelapa muda dan madu terhadap penurunan tekanan darah pada pasien hipertensi. Metode: Penelitian kuantitatif dengan rancangan Quasi Eksperimental menggunakan pendekatan pretest-posttest with control group design. Penelitian ini telah dilaksanakan di Wilayah Kerja Puskesmas Pasiran Jaya Tulang Bawang pada Bulan Agustus 2023 dengan teknik pemilihan sampel menggunakan sampling purposive sampling. Hasil: Analisa data bivariat Menggunakan uji T-Test pada pengujian tekanan darah sistole dan diastole didapat nilai p-value 0.001 < 0.05 pada tekanan darah sistole dan p-value 0.006 < 0.05 pada tekanan darah diastole. Simpulan: Terdapat efektifitas pemberian air kelapa muda dan madu terhadap penurunan tekanan darah pada pasien hipertensi. Kata Kunci: Air Kelapa Muda; Madu; Tekanan Darah.      
Psychological preparedness of adolescents for disasters Nurwahid, Ardika; Novikasari, Linawati; Setiawati, Setiawati
JOURNAL OF Mental Health Concerns Vol. 4 No. 5 (2026): January Edition 2026
Publisher : Indonesian Public Health-Observer Information Forum (IPHORR) Kerjasama dengan Unit Penelitian dan Pengabdian Kep Akademi Keperawatan Baitul Hikmah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56922/mhc.v4i5.1837

Abstract

Background: Indonesia has diverse disaster potential based on its location and Lampung Regency, Lampung Province, recorded 31 disasters from January 1 to August 2023. The latest data for 2024 shows three tornadoes and 15 earthquakes. Adolescents are a vulnerable community when disasters occur. This situation must be anticipated by providing educational videos on tsunami mitigation. Purpose: To determine psychological preparedness of adolescents for disasters. Method: This research was quantitative, using a pre-experimental method with a one-group prctest-posttest approach. The population in this study was 81 adolescents aged 10-19 sampling. Data analysis used univariate and bivariate methods using dependent t-tests. Results: The average knowledge of adolescents about tsunamis before being given educational digital video learming media was 8.3. The average knowledge of adolescents mean of 13.23. The results of data analysis indicate an effect of digital video leaning media on tsunamis on adolescents knowledge, with a mean of 4.700 and a p-value of 0.000<0.05. Conclusion: There is an effect of digital video learning media on adolescents knowledge in can provide health education about the dangers of tsunamis, through educational videos or animated disaster response simulation videos.   Keywords: Adolescents Knowledge; Digital Media Video; Psychological Preparedness; Tsunami.