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Journal : Jurnal Teknik Informatika (JUTIF)

 1 
PERFORMANCE COMPARISON OF SVM, NAIVE BAYES, AND LOGISTIC REGRESSION CLASSIFICATION ALGORITHMS IN ANALYZING NOICE APP USER REVIEWS Ahmad Bahar; Tri Astuti; Primandani Arsi
Jurnal Teknik Informatika (Jutif) Vol. 5 No. 4 (2024): JUTIF Volume 5, Number 4, August 2024 - SENIKO
Publisher : Informatika, Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52436/1.jutif.2024.5.4.2061

Abstract

In the rapidly growing digital era, user reviews on distribution platforms such as the Google Play Store are a key indicator in assessing the popularity, quality, and user satisfaction of applications. This study aims to compare the performance of SVM, Naive Bayes, and Logistic Regression classification algorithms in analyzing user reviews of the Noice app, an audio content platform. The research involves steps such as data collection, data pre-processing, word embedding, modeling, model evaluation, and sentiment analysis. Testing was conducted using 1877 data. The data from the reviews were divided into scenarios, with training and testing data divided in ratios of 90:10, 80:20, and 70:30. The results showed that the SVM algorithm achieved the highest accuracy rate (80%) in the 90:10 data split scenario. However, Naive Bayes also showed competitive results with 78% accuracy in the same scenario. Meanwhile, Logistic Regression achieved 78% accuracy when the data was split in an 80:20 ratio. Evaluation was done using metrics such as accuracy, precision, recall, and F1-score. Sentiment analysis showed a positive trend with 1194 positive data compared to 683 negative data. From the comparison of data sharing scenarios and algorithms, SVM at 90:10 data sharing gave the best results.
Co-Authors - Khanifah Adi, Defiyanto Djami Adinda Assyfa Nurdina Ahmad Bahar Akhmar Aribuma Alayya Edistya Putriayu Dhiya Alfian Ishak Alumni STIKES Husada Borneo Amin Samiasih Ana Rusmardiana Argitha Aricindy Ariefin, Muhammad Noor Arina Izzata Amalina Asep Purwo Yudi Utomo Atiek Murharyati Devi Liana Deviani Ayu Suranto Dito Yus Dermawan Dwi Puji Lestari Dwika Tiofahma Ashari Elis Listiani Esti Widowati Fadilah Fauziah Farida Lulu Asmara Hasbia Kunti Taqia Hasddin Herdhata Agusta Ida Nur Laela Intan Amelia Toty Irma Widya Irnawati Irnawati Irzal Effendi Jazilatun Nikmah Jumiati Jumiati Jumiati Khalida Utami Khoirun Nisa Alfitri Lapipi Laudiana Anggraeni M. Syahrun Effendi Maguna Eliastuti Mahpolah Mahpolah Maya Astriyani Mezaluna Kharismatika Deazzuri Miftahul S. Pardede Mirad Mita Rosaliza Nabilla Pramita Sari Nella Angelina Simanjuntak Nina Rahmadiliyani Nur Nisai Muslihah Nur Rochmah Nurrachmania, Meylida Osu Oheoputra Husen Primandani Arsi Ramiyati, Ramiyati Rijal Muttaqin Rizki Adiputra Taopan Rochpriyati Rochpriyati Roro Meifi Pitaloka Rossi Galih Kesuma Rusmana Dewi Salis Musta Ani Satinem Silvi Lailatul Mahfida Sri Rejeki STIKES Husada Borneo Surya Maulana Suwarto Suwarto Tia, Tia Umiati Umiati Vepi Tumini Vici Febriana Wahyuningsih Safitri Wasino Windi Atmaka Wulandari, Anindi Putri Safira Yesika Apriliana Putri Wardani Yuliansyah Yuliansyah Yuliansyah Yulistia Budianti Soemarie Zacki Mahendra