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All Journal Jurnal Kedokteran dan Kesehatan Aspirasi : Jurnal Masalah-masalah Sosial ENVIRONMENTAL OCCUPATIONAL HEALTH AND SAFETY JOURNAL Enrichment: Journal of Multidisciplinary Research and Development Medic Nutricia : Jurnal Ilmu Kesehatan Antigen: Jurnal Kesehatan Masyarakat dan Ilmu Gizi Sulolipu: Media Komunikasi Sivitas Akademika dan Masyarakat Journal of Community Empowerment
Fajrini, Fini
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Religion Humanities Biochemistry, Genetics & Molecular Biology Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary

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Analysis of Factors Influencing Inpatient Satisfaction with Nutrition Services at RSKIA Sawojajar Bogor Sari, RD Yunina Endang; Purnamawati, Dewi; Ernyasih, Ernyasih; Fajrini, Fini; Permatasari, Tria Astika Endah
Enrichment: Journal of Multidisciplinary Research and Development Vol. 3 No. 7 (2025): Enrichment: Journal of Multidisciplinary Research and Development
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55324/enrichment.v3i7.534

Abstract

Patient satisfaction with hospital nutrition services is a crucial indicator of healthcare quality and recovery outcomes. Despite its importance, many hospitals still face challenges in meeting patient expectations regarding food quality and nutrition service delivery. This study aims to examine the factors affecting inpatient satisfaction with nutrition services. Using a descriptive-analytic method with a cross-sectional approach, the study involved 132 inpatients who met specific inclusion criteria. Data were collected through a structured questionnaire covering two main variables: patient perception of hospital food services and satisfaction with nutrition services, measured using a 4-point Likert scale. The results showed that most patients rated their perceptions and satisfaction positively, though some aspects received lower ratings from a small group of respondents. Statistical analysis revealed associations between satisfaction levels and demographic characteristics such as age, education, occupation, class of care, and length of stay, with varying levels of influence. Overall, food quality, service responsiveness, and personalized nutrition delivery emerged as key factors shaping patient satisfaction. This study provides valuable insights for improving nutrition service quality and promoting patient-centered care. Theoretically, it contributes to the understanding of healthcare service quality in nutrition services, while practically, it offers evidence-based recommendations for hospital management to enhance service delivery and patient care outcomes.
Co-Authors Aisyah Rachman, Nur Andriyani Andriyani Anwar Mallongi Ariasih, Rr Arum Arif Sumantri Asih, Erny Dewi Purnamawati Dihartawan, Dihartawan Dzikriyati, Nadiva Ernyasih , Ernyasih Ernyasih, Ernyasih Herdiansyah, Dadang Jaksa, Suherman Juhazty, Meti Brendha Latifah A, Noor Lusida, Nurmalia Munaya Fauziah Murti, Setriratna Ari Nabilah, Luthfiyyah Noor Latifah Nujulla, Puspa Nunung Cipta Dainy Putri, Vivinda Trisnowati Romdhona, Nur Rosyanne Kushargina Sari, RD Yunina Endang SG, Hardiman Siti Zulaiha Srisantyorini, Triana Suherman, Suherman Tria Astika Endah Permatasari